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OpenView Operations

HP Service Manager Software

Service Manager

Service Manager

Service Manager

Service Manager

.

Service Manager

.

Service Manager

.

How Are Customers Using Orchestrator?

Automate provisioning,

resource allocation and

retirement

Extend virtual machine

management to the cloud

Virtual Machine Life-Cycle

Management

Orchestrate incident

management and resolution

Integrate across monitoring

tools, service desks, and

configuration management

databases (CMDBs)

Incident Management

Scale automated

configuration across

platforms and tools

Ensure reliable change with

intelligent workflow

branching

Change and Configuration

Management

Event Mgmt

Service Desk

Asset/CMDB

Configuration

Virtual

Security

Storage

Server

Network

Incid

en

t

Resp

on

se

Ch

an

ge &

Co

mp

lian

ce

Pro

visio

nin

g

Ap

plic

atio

n S

erv

ice M

an

ag

em

en

t

VM

Life

cycle

Man

ag

em

en

t

Event Mgmt

Service Desk

Asset/CMDB

Configuration

Virtual

Security

Storage

Server

Network

VM

Life

cycle

Man

ag

em

en

t

Event Mgmt

Service Desk

Asset/CMDB

Configuration

Virtual

Security

Storage

Server

Network

Monitor

for request

Initiate

Change

Create

Deployment

Clone

VM

Create

Disk

Create

Server

Join

Network

Connect

Disk to VM

Associate

Server to Service

Update

CMDB

Close

Request VM

Life

cycle

Man

ag

em

en

t

Quick

Integration Kit

Quick

Integration Kit

Web Service

External

Integration

Quick

Integration Kit

Web Service

External

Integration

.

Quick

Integration Kit

Web Service

External

Integration

IT Pro Operator IT Business Manager

Developer

.

IT Pro

Operator

Developer

IT Business Manager

Virtual Machine Manager 2012

Virtual Machine Manager 2008

Service Manager 2012

Service Manager 2008

Data Protection Manager 2012

Data Protection Manager 2008

Operations Manager 2012

Operations Manager 2008

Configuration Manager 2012

Configuration Manager 2008

Service Manager

Active Directory

BMC BladeLogic

BMC Remedy AR System

BMC Atrium CMDB

BMC Event Manager

BMC Patrol

HP iLO and OA

HP OpenView Operations

HP OpenView Service Desk

IBM Tivoli Enterprise Console

VMware vSphere

http://gallery.technet.microsoft.com/

ACHIEVEMENT UNLOCKED

10G – Learning the Ropes

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