Pendaran Intro Presentation R3

Stop Training: Start Learning

Doing the same thing over

and over again yet expecting

different results.

Definition of Insanity?

Effectiveness Must be Learned

Intelligence, Imagination, and Knowledge are essential resources, but only EFFECTIVENESS converts them into results.

Peter Drucker

Traditional Training Model

LearnLearn

TeachTeach

DoDo

Knowledge to Sustainable Business Results

Knowledge

Teaching

Actionable Item

Wasted Effort

Learning

Apply

Reward & Recognition

Replication

BusinessResults

Knowledge to Sustainable Business ResultsKnowledge

Teaching

Actionable Item

Wasted Effort

Learning

Apply

Reward & Recognition

Replication

BusinessResults

THE PROBLEM

New learning model combines multiple process steps …

…allowing for better system results

Knowledge to Sustainable Business Results

Reward & Recognition

Replication

Sustainable BusinessResults

KnowledgeTeaching Actionable

Item

Learning

Apply

Repeated Cycle

Accelerated Experience

ClassLearning

DebriefDebrief

Learn / changeLearn / changeImprovement Improvement

PlanningPlanningWorkWork

SimulatorSimulator

TESTIMONIALS

Repeated Cycle

Accelerated Experience

ClassLearning

Learn / changeLearn / changeWorkWork

SimulatorSimulatorImprovementImprovement

PlanningPlanning

DebriefDebrief

TESTIMONIALS

Repeated Cycle

Accelerated Experience

ClassLearning

DebriefDebrief

Learn / changeLearn / changeWorkWork

SimulatorSimulatorImprovementImprovement

PlanningPlanning

TESTIMONIALS

ClassLearn

ing

RESULTS

DebriefDebrief

Learn / Learn / changechange

WorkWorkSimulaSimula

tortor

ImprovImprovementementPlanniPlanni

ngng

ClassLearni

ng

RESULTS

Time

Eff

ectiv

ene

ss

Traditional Learning

Experiential Learning

TimeE

ffec

tiven

ess

“Unless you experience the unpleasant symptoms of being wrong, your brain will never revise its models. Before your neurons can succeed, they must repeatedly fail. There are no shortcuts for this painstaking process.”

Jonah Lehrer, How

we decide. 2009

Knowledge Iceberg

Explicit

Implicit

Tacit

10

20

70

McCall, Lombardo, & Morrison, The lessons of experience: Howsuccessful executives develop on the job, 1988Modified by: Tom Eucker

…

Knowledge Iceberg

Explicit

Implicit

Tacit

10

20

70

LEARNING LEARNING SOLUTIONSSOLUTIONS

Training

Best Practices

Experiential Learning

LIFE LIFE APPROACHAPPROACH

Trial & Error

Apprenticeship

Experience

McCall, Lombardo, & Morrison, The lessons of experience: Howsuccessful executives develop on the job, 1988Modified by: Tom Eucker

“Knowledge is perishable… but practice turns knowledge into experience.

Experience has a very long shelf life.”