Overview of ABPMP BPM-BOK

Overview of ABPMP Overview of ABPMP BPM-BOK BPM-BOK

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Professional AssociationProfessional Association

• The Association of Business Process Management Professionals is a non-profit, vendor independent professional organization dedicated to the advancement of business process management concepts and its practices. ABPMP is practitioner-oriented and practitioner-led.

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Our MissionOur Mission

• The mission of ABPMP is:– to engage in activities that promote the practice of

business process management, – to develop a Common Body of Knowledge in this field,

and – to contribute to the advancement and skill

development of professionals who work in this discipline.

• ABPMP produces educational and networking events for continuing education and sharing of best practices, new ideas, and experiences of its members and professional colleagues.

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GrowthGrowth

• Began 2003 in Chicago• Active Chapters Today

– Chicago– Metro New York– Philadelphia– Portland, OR– Southeast Michigan – Washington, D.C.

• New Chapters Forming – Atlanta– Boston– Cincinnati– Dallas– Denver

– Phoenix– Saint Louis– San Diego– SF Bay Area– Tampa Bay

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Education CommitteeEducation Committee

• Yvonne Antonucci, PhD, Professor Widener University

• Marty Bariff, PhD, Professor Illinois Institute of Technology

• Tony Benedict, MBA, BPM Practitioner, Consultant, Adjunct Faculty Univ. of Pittsburgh

• Brett Champlin, MBA, BPM Practitioner, Adjunct Faculty Univ. of Chicago

• Bruce Downing, PhD, BPM Practitioner, Consultant

• Jason Franzen, MBA, BPM Practitioner, Consultant

• Sandra Lusk, BPM Practitioner, Consultant

• Dan Madison, MBA, Author, Consultant, Adjunct Faculty Univ. of Chicago

• Bill Merx, BPM Practitioner Andrew Spanyi, Author, Consultant, Researcher & Adjunct Faculty Babson

College Mark Treat, MBA, BPM Practitioner, Author, Consultant

Committee Chairs

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What are we doing?What are we doing?

• Developing a BPM Common Body of Knowledge (first draft release ~May 2007)

• Developing Model Curricula for BPM

• Developing Training Endorsement Program

• Developing Professional Certification Program

• Developing Seminars

• Developing links with Academia

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Building BlocksBuilding Blocks

Values, Beliefs, Culture, Leadership

Process Management Technologies9Business Rules

Management System

10Performance

Management System

7Process Repository

Administration System

8BPMS – Execution,

Orchestration, Integration

4Process Modeling

6Process Design

5Process Analysis

3Process

Organization

2Process

Management

1Enterprise Business

Process Management

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ChaptersChapters

Preface• Introduction to Business Process Management• Enterprise Process Management• Business Process Management Organization• Process Modeling• Process Analysis• Process Design• Process Implementation• BPM Systems• Process Repository Administration• Conclusion/Next Steps

Appendiceso Model BPM Curriculao Reference Disciplineso BPM Glossary

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Preface: Defining the Nature and Role Preface: Defining the Nature and Role of the BPM Professionalof the BPM Professional

• BPM Professionals – Business or IT practitioners?

• BPM as a management discipline and a set of technologies that support that discipline

• BPM as the dominant management paradigm for 21st century

• Process and Performance Management• New Roles in BPM• BPM Center of Excellence• The Business Process Professional

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1. Introduction to Business Process 1. Introduction to Business Process ManagementManagement

• What is Business Process Management?• BPM Critical Success Factors• BPM “professional space”• BPM Sub-Disciplines (major topics)• BPM Lifecycle• Process Controls & Metrics• Process Performance Management

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2. Enterprise Process Management2. Enterprise Process Management

• Definition of Enterprise Process Management• Process Governance• Process Portfolio Management• Outsourcing• Benefits of EPM• Best Practices in EPM• From Planning to Action

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3. Business Process Management 3. Business Process Management OrganizationOrganization

• The Process Enterprise• Process Roles

– Process Owner– Process Manager– Process Analyst– Process Designer

• Organizational Structures– Process Council– BPM Office– Centers of Excellence

• Team Based Performance

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4. Process Modeling4. Process Modeling

• Definition of Process Modeling• Purpose of Process Modeling• Process Modeling for EPM• Levels of Process Models• Manual & Technology Assisted Modeling• Diagramming Notations• Diagramming, Mapping, and Modeling• Model Characteristics/Attribution• Simulation• Model Quality

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5. Process Analysis5. Process Analysis

• Continuous Analysis• Event Triggered Analysis• Analyzing a Process• Analysis Techniques• Analyzing Human Performance• Assessments and Methodologies• Process Frameworks• Critical Success Factors

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6. Process Design6. Process Design

• Process Designer• Design Team• Roadmap for Process Design• Preparing for Process Design• Key Activities in Process Design• Process Design Principles

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7. Process Implementation7. Process Implementation

• What is BPM Implementation?• Activities Involved in Process Implementation• Implementation Frameworks• Project Management• Integration Management• Scope Management• Implementation Metrics• Perpetuating the BPM Lifecycle

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8. Business Process Management 8. Business Process Management SystemsSystems

• What is a BPMS?• BPM Technologies• Modeling, Analysis & Design Technologies• Implementation & Execution Technologies• Management Decisions, Performance

Measures, and Administrative Activities• Trends and Convergence of BPM Systems• How to Select and Implement BPMS

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9. Process Repository Administration9. Process Repository Administration

• Why is Process Repository Administration Important?

• Activities involved in Repository Administration• Managing Models• Integrating Models• Model Ownership• Managing Repository Change

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10. Conclusion/Next Steps10. Conclusion/Next Steps

• BPM Success Factors• Assessing Organizational BPM “Maturity”

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AppendicesAppendices

• Model Curricula– Undergraduate Degree– Graduate Degree– MBA Concentration– Training

• Reference Disciplines– List of related fields

• Glossary– Definition of Terms and acronyms

Visit Visit www.ABPMP.org www.ABPMP.org

Today!Today!