Organizing the Work of SARTS: A Webinar …...2012/03/22 · Organizing the Work of SARTS: A...

Organizing the Work of SARTS: A

Webinar Presentation

Sexual Violence Justice Institute @ MNCASA 2012

This project is supported, in part, by Grant No. 2007-TA-AX-K011 awarded by the Office on Violence Against Women, U.S. Department of Justice. The opinions, findings, conclusions, and recommendations expressed in this program are those of the trainers and do not necessarily reflect the views of the Department of Justice, Office on Violence Against Women. Points of view or opinions expressed are those of the authors. "

Presenters

Leah Lutz

Sexual Violence Justice Institute @ MNCASA

During Today’s Webinar, We will….

Briefly look at the current landscape for teams

Introduce the Protocol Development Cycle as a strategy toorganize the work of the team

Explore other Strategies for Organizing Around the Work

Consider Roles/Responsibilities

Give Strategies for Developing Communication Linkages

Explore some Effective Team Processes

Who Is SVJI?Who Is SVJI?Sexual Violence Justice Institute (SVJI) is a project of the Minnesota Coalition Against Sexual Assault. We are:

Dedicated to promoting justice for victims of sexual violence through multidisciplinary collaboration, leadership and resources.

Lafayette SART

Salt Lake SART

12 Minnesota Teams

S(M)ART Collaboration

Deming, New Mexico

Core ProjectsCore ProjectsNational TA Project—OVW TA Provider

• Intensive TA Project

• General TA to Grantees

• National Institute for SART Leaders

• Pilot Project to State Level Team Leaders

MN Based Projects:

• SMART Collaboration Project

• Forensic Compliance Project

• Enhancing Connections Between Prosecutors and Medical

• Legal Resources Project

WHY A TEAM?

2010. Sexual Violence Justice Institute @ MNCASA

Views of the ‘System Response’

A Variety of TeamsA Variety of Teams……

• CCRs—Coordinated Community Response

• SARTs—Sexual Assault Response Teams

• MDTs—Multidisciplinary Response Teams

• Others?

What kind of team do you have?

Distinctive Organizing FactorsDistinctive Organizing Factors• Membership

• Funding

• Coordination/Leadership

• Setting—urban, rural, tribal, college, SANE‐affiliated, etc.

• Nature of the work

• Frequency of Meetings

• Types of cases—adult/child, sa/dv/stalking/etc.

Domestic ViolenceDomestic Violence

Sexual ViolenceSexual Violence Child AbuseChild Abuse

What are they addressing?What are they addressing?

Two Recent SurveysTwo Recent Surveys• NSVRC 2009

• Useful sample of 257 responses

• Found sample through direct emails and list serv posts

• SVJI 2011

• Sample of 74 responses

• Found sample through direct emails and list serv posts

• 28 questions

Common ObservationsCommon Observations

1. Community Advocacy & SANE programs are most common places teams are ‘housed’

2. 39% of teams receive no funding (NSVRC, 2009)

3. Significant number of responding teams have some kind of paid coordination*

Membership Membership (NSVRC, 2009)(NSVRC, 2009)

National Institute Questionnaire 2011 by SVJI @ MNCASA 2011.

Coordination/Leadership Coordination/Leadership (SVJI, 2011)(SVJI, 2011)

Funding Sources Funding Sources (NSVRC, 2009)(NSVRC, 2009)

SettingSetting‐‐‐‐‐‐Varies By SurveyVaries By Survey

NSVRC (2009)

SVJI (2011)

Nature of the Work Nature of the Work (SVJI, 2011)(SVJI, 2011)

SART Team Business SART Team Business (NSVRC, 2009)(NSVRC, 2009)

• List includes—holding meetings reviewing cases, attending training, developing materials to support and guide their work as a SART.

• Review cases: 25% review regularly, 34% as issues arise. 25% indicated that their teams do not review cases.

Team Age Team Age (SVJI, 2011)(SVJI, 2011)

Organizing for the Work

Making ChangeMaking Change……....

2009. Sexual Violence Justice Institute @ MNCASA

Example Pros Cons

Individual case advocacy Advocate reminds medical provider to provide options around emergency contraception

Can be immediate feedback, specific to individual

May/may not affect lasting change, not always transferable to others

System advocacy—agency to agency

Advocacy agency notices LE requesting polygraphs of several victims—asks to meet with investigative supervisor

Notice patterns, can affect policies, can get at mid-level structural issues that affect practice

Direct learning limited to the 2 agencies involved

System change—via interagency team

Team researches problems, designs, trains, and evaluates proposed changes

Way to get at deeper structures,Move toward self-correcting/adapting behaviorsJoint learning can create new thinking

Requires long-term commitment, heavy investment, turnover of team members inevitable

From surface sym

ptoms to deep structures

Protocol Development Cycle: A Cyclical Process

Step 2.Victim experience

survey

Step 3.Community needs

assessment

Step 4.Writing protocol

Step 5.Renew interagency

agreements

Step 6.Training

Step 1.Inventory of

existing services

Step 7.Monitoring

Step 8.Evaluation

Feedback

Improving Community Response to Crime Victims (Boles & Patterson, 1997)

Steps 1‐3: Assessing the Status Quo

Steps 4‐6: Making Change

Steps 7‐8: Measuring Success

Overview of the Protocol Development Cycle

Beyond Convening!• Intervention Goals: Victim-agency, victim-

centered response, offender accountability, and system/community change

• Overall Team Goal: Promote adaptive action that is victim-centered with attention to good case outcomes; foster a self-correcting system.

The 3 Ps

• Protocol Development is designed around a purpose, process and product.

Understanding the Victim and Community Experience (Steps 1‐3)

(bringing current situation into focus)

Step 1: Inventory of Existing ServicesStep 1: Inventory of Existing Services

• Create an understanding of resources currently used to help sexual assault victims.

Step 2: Victim Experience SurveyStep 2: Victim Experience Survey

• Obtain feedback from sexual assault victims about how well their needs were met by agencies and organizations.

Step 3: Community Needs AssessmentStep 3: Community Needs Assessment

• Examine how well the existing system meets the needs of sexual assault victims and identify unmet needs.

• Teams Identify Key Questions

Victim Experience

Medical

Advocacy

Law Enforcement

Prosecution

Corrections

Making Change

Step 4: Write ProtocolStep 4: Write Protocol

• Written Guidelines for the System Response

• Written after critical analysis of current response, promising practices, research and an exploration of a victim-centered response

Organization of protocol

• By discipline

• By type of sexual assault (Key Considerations)

– Intimate partner

– Non‐stranger

– Stranger

– Drug and alcohol‐facilitated

Team Examples of Products and Outcomes

• SHYIP List of Ten Questions• Patrol Checklist• Core Messages• Accountability Measures• Warrant Check Policies• Alcohol and Drug Use Polices• Multiple Reporting Options

Common additions & addendums

• Local resources

• Statutes (VAWA Compliance)

• Cultural considerations

• Acronyms

• Commonly‐used forms (i.e. consent forms)

• Flow charts

• Core messages

• Disclaimers

Step 5: Renew Interagency AgreementsStep 5: Renew Interagency Agreements

• Obtain formal acceptance of the protocol and expand the work of the team if necessary.

Step 6: TrainingStep 6: Training• Develop protocol-based training program for all

personnel affected by the protocol.

Is it working?

Step 7: MonitoringStep 7: Monitoring

• Determine the extent to which the protocols are being implemented and to identify any problem areas in the protocol.

Step 8: EvaluationStep 8: Evaluation

• Determine the impact of the team and the protocol implementation on sexual assault victims and on system performance.

Roles and Responsibilities of Team Members

Common Team Roles

• Team members• Participating Agencies• Chairperson• Site Coordinator• Fiscal Agent/supervising agency• Ex‐officio members• Advisory members• Founding members/history keepers

Role of Team Members

• Attend meetings regularly

• Actively participate

• Bring information from your agency

• Take information back to your agency

• Develop and remember the big picture

• Keep the team mission in mind

Role of Participating Agencies

• Commit to the work of the SART• Give authority to the team representative to speak for the agency

• Ask for updates of the work the SART does• Give feedback to the SART as its opinions • Keep the work of the SART on the forefront of the agency agenda

• Act to be important communication loops

Role of Chairperson

• Co‐chairs selected by the SART team• Co‐chairs share the responsibility for managing the monthly meetings

• Co‐chairs work with the Site Coordinator• Co‐chairs are representatives for the SART at civic meetings

• Co‐chairs are resources for assisting the team with conflict resolution

• Co‐chairs can act as resources for the team

Role of Site Coordinator/Team Leader

• Facilitator

• Not a representative of one agency or another but ensures that all voices are heard

• Leads problem solving as necessary

• Monitors for smooth flow of activity

• Cheerleads

• Orient new members

Other Roles

• Fiscal Agent/supervising agency

• Ex‐officio members

• Advisory members

• Founding members/history keepers

Strategies for Sharing Information• Consider having each discipline share protocol information and updates at staff meetings

• Hold a separate “ex‐officio” meeting for department heads to: present protocol drafts, priority areas, provide an update on team progress and to give others an opportunity for feedback and review

• Invite co‐sponsoring agencies to review protocol drafts

What contributions can each discipline bring?

• Sharing of roles, responsibilities and perspectives• Directly link to protocol their specific roles and responsibilities

• Learn (with team members) what is victim‐centered

• Develop strategies designed to acknowledge different discipline roles, while still advancing the team’s overall vision and mission

Strategies to bridge and acknowledge discipline roles

• Share stories – From the perspective of a team member– As a representative of a specific discipline

• Develop team and group norms• Agency introductions at team meetings• Have fun exploring differences and similarities!

Designing Effective Team Meetings

• Car—How can the team attend to the needs of the individual responder?

• Van—What elements will help make the team process more meaningful for members?

• Bus—What processes can the team develop that will help attend and hold the bigger picture?

Sample Meeting Agenda and StructureReview and approve current agenda.

Introductions

Agency Updates (Announcements/Trainings/Roles/Responsibilities)

Organizing for the Work

Monitoring and Evaluation (Key Question)

What would we like to know about the impact of B‐SART in each agency?

Emergent Issues/Trends

System Consultation (Key Questions)

What are we learning (See Example)

Victim Disclosure

Team Readiness FactorsTeam Readiness Factors• Team composition

• Team commitment

• Current understanding of sexual assault

• Fit with existing efforts and community goals

• General team preparation

Created at http://www.wordle.netSexual Violence Justice Institute @ MNCASA 2012

Organizing the Work of SARTS: A Webinar …...2012/03/22 · Organizing the Work of SARTS: A...

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