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A lack of a working knowledge of SE (learning then remembering):
Knowing what my SE Specialist was supposed to be doing
Knowing what my SE Specialist was actually doing
“Supposed to be doing”
“Actually doing”
The Gap
Function ACT Team Leader:Direct Administrative Supervision
Employment Program Supervisor: Supportive Supervision and Administrative Liaison
Employment Specialist (ES):Direct Service*In order to be certified in Indiana, each ACT team must have at least one (1) FTE vocational specialist who works under a supported employment (SE) program operated by the agency under contract with the office of Vocational Rehabilitation Services and is assigned to the ACT team full time.
Role Definition Clearly defines the employment specialist role distinguishing it from case management duties. Defines ACT-SE philosophy: employment is recovery; recovery is employment. Engages the whole team in assisting the ES to help clients to find work.
Defines employment specialist role regarding relationships with the employment services team, employers, VR, etc… Defines employment as business model as well as part of recovery.Emphasize the EBP’s for Supported Employment.
Responsible for balancing roles between teams, employers, and VR and reports any problems with role definitions to the appropriate supervisor for help.
Hiring practices Primarily responsible for hiring new ACT- ES(s). Utilizes the Employment Program Supervisor to assist in identifying and screening potential candidates.
Provides feedback regarding potential candidates for ACT-ES.
n/a
Team Leader ACT basic training Stages of change Benefits training Overview of ES position
Employment Specialist Employment-focused training Allow for time to shadow with other
employment staff Assign a supported-employment mentor
SE Supervisor/Manager Employment-focused training Overview of the ACT model
14
Team Leader Responsible for creating a team culture of
“recovery = work” Monitors and redirects Team when interventions
do not align with recovery philosophy (i.e., Team sets barriers to working, e.g., job-readiness-group requirement, too many symptoms or poor hygiene, etc.)
Employment Specialist Encourages Team to assist clients in getting jobs Utilizes the Team’s resources and knowledge
SE Supervisor/Manager Supports and assists the ACT Team with their
resources and knowledge15
Team Leader Assists with structuring time Protects the time--80% rule of thumb
(makes sure the Team understands)
Employment Specialist Paces him/herself Structures his/her time
SE Supervisor/Manager Works with the Team Leader to structure and
protect time
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Employment Referral Date
Name & Record # Assess-ment Date
VR Referral
VR Approval
Job Development
Job Placement
Training/ School
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Employment Referral Date
Name & Record # Assess-ment Date
VR Referral
VR Approval
Job Development
Job Placement
Training/ School
Contributed by Evette Blackman, Team Umoja
Team Leader Establishes and monitors goals
Employment Specialist Stages each individual Tracks days worked
SE Supervisor/Manager Continually monitors employment outcomes
for funding sources
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“Supposed to be doing”
“Actually doing”
A “Commercial” for SE (with built-in repetition)
Two Monitoring Forms One Flow Sheet
The Gap
Employment Referral Date
Name & Record # Assess-ment Date
VR Referral
VR Approval
Job Development
Job Placement
Training/ School
1
2
3
4
5
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8
9
Employment Referral Date
Name & Record # Assess-ment Date
VR Referral
VR Approval
Job Development
Job Placement
Training/ School
Contributed by Evette Blackman, Team Umoja
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