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Offshoring Success LLCCapabilities Profile
Cupertino, CA 95014http://www.OffshoringSuccess.com
Sath@OffshoringSuccess.com(408) 865-0474
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About Us
Advisory firm focused on offshoring – outsourced and captive subsidiaries
Areas of specialization: Product Development, QA, Tech Support, IT Services
In-depth expertise
Extensive industry contacts
Vendor neutral
Clients across industries
Founded in 2001 by M. M. (Sath) Sathyanarayan, leading expert in offshoring
Offshoring Success LLCwww.OffshoringSuccess.com
Offshoring Success LLCwww.OffshoringSuccess.com
About Sath
30 years experience in offshoring, Product Development and IT Led pioneering effort in offshoring at HP/Tandem beginning in early 90s Founder/CEO of a startup Founder and President of Offshoring Success LLC Senior Advisor to Outsourcing Institute
Examples of work Fortune 500 company: Increased earnings per share (EPS) by 10% using
offshoring Mid-sized Silicon Valley company: Reduced engineering and support cost from
$8.5 Million a quarter to $5.4 Million a quarter; 40% of current sales now come from products developed offshore
Silicon Valley Startup: Feasibility, Vendor Selection. Acted as advisor. Mid-sized Software company: Offshoring Optimization – 25% improvement in
business value
Author of the book: “Offshore Development and Technical Support – Proven Strategies and Tactics for Success”
Published dozens of articles
Seminars, Workshops, Webinars Wide ranging topics International audience
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Advisory Board, Associates
Advisory Board Don Fowler, Former CEO, Currently on several boards Dr. Sridhar Mitta, MD, NextWealth Entrepreneurs, former head global
R&D at Wipro
Associates, Special Expertise Dawn Consulting. Financial Services Advisory Firm Royse Law. Law firm devoted to multinational issues Watson Murthy: 20+ years experience in outsourcing strategy and
execution. Worked with Cisco and HP/Tandem.
Offshoring Success LLCwww.OffshoringSuccess.com
Offshoring Success LLCwww.OffshoringSuccess.com
Representative Clients
NMS Communications
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Types of Issues Offshoring Success can help you with
Establish offshoring feasibility
Launch offshoring
Optimize offshore operations
Operational issues
Offshoring Success LLCwww.OffshoringSuccess.com
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Establish feasibility
• What are true benefits for my situation?• What investment do I need to make?• How do I organize the effort?• What are the key steps? How long will it take?• What is the impact on my current staff?• What are good candidates?• How much should I manage?• What are my risks? How do I manage them?• Do I set up own operation, outsource or BOT (Build-Operate-
Transfer)?• Which country do I go to?• How do I convince my manager and/or board?
Issues
• Offshoring Feasibility analysis and road map for success• Key deliverables• A formal business case • Road Map with key milestones
Offshoring Success Solution
Offshoring Success LLCwww.OffshoringSuccess.com
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Launch offshoring • If Outsourcing• How do you select the best vendor from the hundreds?• How do you make sure that you have addressed issues unique
to offshoring?• Can you improve your position if you had access to industry
knowledge?• If your own operation• How do you meet local requirements, establish infrastructure?• How do you attract management and staff?• How do you achieve these rapidly?
• Project Implementation• How do you get the right resources• How do you do effective TOI?• How do you assure results?
• Management Processes• How do you align organizational goals?• How do you get visibility and control?
Issues
• Will work with you to address these and related issues as an advisor or Interim Executive
Offshoring Success Solution
Offshoring Success LLCwww.OffshoringSuccess.com
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Offshore Operations Optimization
• Enhance business valueIssue
• Offshore operations assessment• Identify improvement opportunities• Road Map• Implementation• Keep operations on track – Annual
assessments
Offshoring Success Solution
– Optimize Offshore
Operation
Offshoring Success LLCwww.OffshoringSuccess.com
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Operational issues
• Missed schedules, Offshore Productivity, Quality• Communication styles different – “Yes” does not
really mean a Yes. • Longer than expected hours (by your managers
and staff in the US)
Issues
• 1/1 Coaching and problem solving with managers and execs
• Training/WorkshopsOffshoring Success
Solutions
Offshoring Success LLCwww.OffshoringSuccess.com
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Engagement models
• Outcome-based• Team-member of sponsoring exec• Level of commitment to suit your situation
• Examples: 1 day a week, 2/3 time, ½ time etc.
• Length of commitment to meet your needs
Interim Executive
• Project based: Fixed Price, T&M• Retainer• As-neededAdvisor
Offshoring Success LLCwww.OffshoringSuccess.com
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What are your offshoring issues?
Contact Sath
(408) 865-0474
Sath@OffshoringSuccess.com
No cost or obligation for initial consultation
Offshoring Success LLCwww.OffshoringSuccess.com
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