NUIT Student Tech Talk - Northwestern UniversityMay 30, 2013 Today’s Agenda •Staying Connected...

NUIT Student Tech Talk

Staying Connected @ NU May 30, 2013

Today’s Agenda

• Staying Connected Over the

Summer

• Keeping Your Computer Secure

• Tips for Graduating Seniors

• Questions

Staying Connected: Don't Lose Touch!

Graduating or not, there are plenty of options to

stay connected to NU during the summer and

beyond

• NU Mobile App for iPhone, iPod Touch,

BlackBerrys, and Android

• Connect your mobile device to e-mail and VPN

• Check out the Student Tech Talk on mobility!

Stay Secure

• NetID

• Viruses and Malware

• Phishing Emails

• VPN

• Data Backup

Stay Secure: NetID

At an Internet cafe or other public computer...

• Be careful!

• Public computers can be very unsafe, with

key-loggers or other malicious software

• If you must log in, don't save the password

and don't forget to log out!

Stay Secure: Viruses and Malware

• Frequent sources of harmful software:

• Pornography

• Streaming illegal video (e.g., Tudou, MegaVideo)

• P2P programs (e.g., Bittorrent)

• Internet gaming sites (e.g., Wildtangent)

• Free screensavers, wallpapers, coupons, etc.

• Ad-heavy websites

• Emails

Stay Secure: Viruses and Malware

• Make sure to be on the lookout for your browser

security notifications

• If you think you think your computer is infected:

• Run an anti-virus scan (Symantec, MalwareBytes, AVG, etc.)

• Symantec does not expire with your NetID

• Run an anti-spyware scan (Spybot, Ad-Aware, etc.); most

Windows computers also come with Windows Defender

• Macs can get viruses as well

Stay Secure: Viruses

and Malware

• If symptoms persist, the Support Center is

open over the summer

• Call us at 847-491-HELP (4357)

• Walk-in support for virus removal

• Laptop ER can also provide Data

Recovery options

Stay Secure: On the Go

• If you lose your phone, someone could gain

access to all the sensitive data stored inside

• Don’t use your phone to send confidential e-mails or

messages

• All phones can be protected with a security code

• iPhones can be set to wipe all sensitive data after 10

unsuccessful tries to unlock it

• Apps that can remotely wipe your phone’s data if it

gets lost or stolen

Stay Secure: Use VPN

• For access to Northwestern resources while off-

campus, use a VPN (Virtual Private Network)

connection

• Library resources, timesheet entry, etc.

• A VPN connection can also be used to encrypt

your connection when connecting to unsecured

wireless locations (e.g., hotels)

Stay Secure: Use VPN

• See the instructions on configuring VPN from

NUIT's website (Windows, Mac, or your mobile

device)

• NUIT also offers automatic VPN configuration

tools that work on Windows and Mac. They can

be downloaded from the VPN page of our

website.

Data Backup

Back up your data! You never know what

could happen.

There are several options for data back up:

• External hard drive or flash drive

• Web-based storage (iCloud, DropBox, Skydrive,

Google Drive etc.)

• Optical media (CD, DVD, etc.)

Work For Us!

If you think you've got what it takes to solve tech problems

at NU, come work for us!

• Phone, e-mail, and in-person troubleshooting

• Two locations: NUIT Support Center and Service Point

• Flexible schedule between 8-15 hours each week

• $9/hr starting pay with opportunities for advancement

• Find more information about us and other NUIT jobs

Stay Connected

• Follow the NUIT Support Center Twitter

Feed @NU1HELP

• Become a fan of the NUIT Support

Center on Facebook!

Friend us, add us, love us!

Don't Be A Stranger!

The NUIT Support Center is here to

help all summer long!

• 8 a.m. to 6 p.m.

• Monday through Friday

• Phone, chat, e-mail and in-person

Tips for Graduating

Seniors

• NetID expiration

• Manage your @u account

• Listserv subscriptions

• Software discounts

• Transcripts and Financial Information

Seniors: NetID Expiration

• NetIDs expire four months (120 days) after

graduation (November for most graduating

seniors)

• For more information see:

www.it.northwestern.edu/students/keepit.html

• See the NetID expiration page for a helpful chart!

Seniors: Manage Your @u Account

• Your @u account never expires!

• After graduation, you can...

• Continue using @u with your Account Username and

Account Password

• Set up forwarding in your @u account to an address

of your choosing

• More info is available at

www.it.northwestern.edu/stucollab/grad.html

Seniors: Manage Your @u Account

Seniors: Manage Your @u Account

• Account Username:

FirstnameLastnameYear

• Not your @u nickname or NetID

• Account Password

• Not your NetID password

• Resetting your Account Password

• If your NetID is active:

http://umail.northwestern.edu/manage

• If your NetID is not active:

http://umail.northwestern.edu/alum

Seniors: Manage Your @u Account

You can forward @u e-mails to a personal account

• From within your @u account, click "Settings"

• Click "Forwarding and POP/IMAP"

• Select “Forward a copy of incoming mail to” and enter in your second e-mail address

• Options to keep in inbox, archive, or delete forwarded e-mails

Seniors: Change “Send As” address in @u

• Mail Settings > Accounts and Import > Send

mail as > Add another e-mail address you own

• If you can receive a confirmation e-mail at the

address, you can send from it in @u

Seniors: @alum Accounts

• Graduating seniors have the option of creating

an @alum.northwestern.edu address if they

don’t want to keep their @u account

• If you activate this address, your @u

account and all of its contents will be

deleted

Seniors: Listserv Subscriptions

• Your listserv subscriptions will not expire

• Must manually remove yourself

• Owners – transfer ownership before your

NetID expires

• Use the listserv web interface

• Follow the directions

Seniors: Listserv Subscriptions

1. Send an e-mail to

listserv@listserv.it.northwestern.edu

without a subject line

2. Commands are typed in message body:

1. Find out what listservs you are subscribed to:

QUERY *

2. Unsubscribe from a listserv: UNSUBSCRIBE

listname

Seniors: Listserv Subscriptions

• Commands must be sent from the e-mail

address you used to originally subscribe

• Also check your @u aliases

• You can set up your @u account to send

from these different addresses to

unsubscribe

Seniors: Software Discounts

• All these software options are only

with an active NetID, so take

advantage BEFORE YOU

GRADUATE!

• Most software you download is yours

forever

Seniors: Software

Discounts

• Access currently available software from

the NUIT website

• Students are also eligible for an assortment

of free titles from Microsoft DreamSpark

• Many discounted Microsoft, Adobe, and

other useful software titles are at NU's

software vendor

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Seniors: Academic/Financial Info

Make sure to get all of your

information before you leave!

• Get your unofficial transcripts from

CAESAR before you graduate

• After graduation, issues with your

financial account are handled by Student

Financial Services

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Have a great summer!