Norton Mobile Security User Guide · 2020-02-17 · 2 5. On the device where you want to install...

1

Norton Mobile Security User Guide

DOWNLOADANDINSTALLNORTONMOBILESECURITY..................................................................1

ACTIVATENORTONMOBILESECURITY............................................................................................4

FEATURESOFNORTONMOBILESECURITY......................................................................................5

KEYFEATURESFORIPHONESORIPADS..........................................................................................7

SYSTEMREQUIREMENTSFORNORTONMOBILESECURITY.............................................................7

Download and install Norton Mobile Security YoucandirectlydownloadandinstallNortonMobileSecurityonyourmobiledevices,oryoucansendanemailwithdownloadinstructionsandaccessitonyourmobiledevice.Selectthedeviceyouareinstallingfrom:IamonacomputerandwanttosendinstructionstoinstallNortonMobileSecuritytomydevice

1. SignIntoNorton.2. IfyouarenotsignedintoNortonalready,youarepromptedtosignin.Typeinyour

emailaddressandpasswordforNorton,andclickSignIn.IfyoudonothaveaNortonaccount,clickCreateaccount,andcompletethesign-upprocess.

3. IntheNortonSetupwindow,moveyourmouseoverDownloadNorton,andthenclickSendaDownloadLink.

4. Typeanemailaddressyoucanaccessonyourdevice,andclickthesendicon

.AnemailissenttotheemailaddresswithinstructionstoinstalltheNortonproduct.ClickDone.

2

5. OnthedevicewhereyouwanttoinstallNorton,findandopentheemailthatyoureceivedfrom"TheNortonTeam",andtapDownloadNow.ThedownloadlinkopenstheNortonSetuppageinyourbrowser.

6. IntheNortonSetupwindow,tapDownloadNoworInstall.7. YouareredirectedtotheNortonSecurityandAntiviruspageontheGooglePlay

StoreorAppStore.TapInstalltostarttheinstallation.8. Followtheon-screeninstructionstoinstalltheapp.

IamonmyAndroiddeviceandwanttoinstallNortonMobileSecurityInstallNortonMobileSecurity

1. OnyourAndroiddevice,launchthePlayStoreapp.2. SearchforNortonSecurityandAntivirus,andthenselecttheNortonappfromthe

searchresults.

3. TapInstall,andthentapAccepttoinstalltheapp.4. Whentheinstallationfinishes,tapOpen.5. ReadandaccepttheNortonLicenseAgreementandTermsofUse,andNorton

MobilePrivacyPolicy.TapContinue.NortonMobileSecurityperformstheinitialsetupandrunsLiveUpdate,Anti-Malwarescan,andAppAdviserscan.Whenthesetupiscomplete,youneedtosignintoyourNortonaccounttomakeuseofallthefeaturesofNortonMobileSecurity.

6. Inthetop-leftcorner,tapthemenuicon ,andthentapSignin.

3

7. TypeyourNortonaccountemailaddressandpassword,andthentapSignIn.MakesuretousethesameemailaddressandpasswordthatwasusedtopurchaseNortonMobileSecurityoryourNortonproductthatincludesNortonMobileSecurity(suchasNortonSecurityorNorton360Multi-Device).IfyouhavenotactivatedyourNortonMobileSecuritysubscriptionyet,seeActivateNortonMobileSecurity.IfyouseeanyproblemswithinstallingNortonMobileSecurity,makesurethatyourdevicehasthelatestversionofGooglePlayapplication,andallofthelatestsystemupdatesinstalled.

NortonMobileSecurityinstallationisnowcomplete.TousetheAnti-TheftandWebProtectionfeatures,youneedtoenabletheDeviceAdministratorandNortonSecurityService.Dothefollowingtoenablethesesettings.SetupAnti-Theft

1. FromtheHomescreen,launchtheNortonMobileSecurityapp.2. Atthebottomofthemainwindow,taponthefourthpillartoopentheDevice

screen,andthentapAnti-Theft.3. TapSetuptolaunchtheDeviceAdministratorsettings.4. TapActivatetoenableDeviceAdministratorforNortonMobileSecurity.5. IftheLocationserviceisturnedoffonyourdevice,intheAnti-Theftsetupwindow,

nexttoLocate,tapSetUp.6. IntheLocationsettings,movetheslidernexttoLocationtoturniton.7. ExittheLocationsettings.

SetupWebProtection

1. FromtheHomescreen,launchtheNortonMobileSecurityapp.2. Atthebottomofthemainwindow,taponthethirdpillartoopentheOnlinescreen,

andthentapWebProtection.3. IntheWebProtectionwindow,nexttoSetupisrequired,tapthestatusindicator,

andthentapTurnOn.4. IntheAccessibilitysettingswindow,underServices,tapNortonSecurityService.5. NexttoNortonSecurityService,movetheslidertoturnitOn.6. TapOKtoconfirm.7. ExittheAccessibilitysettings.

IamonmyiPhoneoriPadandwanttoinstallNortonMobileSecurity

1. OnyouriOSdevice,launchAppStore.2. TapGet,andthentapInstall.

4

3. Whenthedownloadfinishes,taptheNortonMobileicontolaunchtheapp.4. ReadtheNortonlicenseagreement,andtapAccept.5. OntheSubscriptionRequired!page,tapContinue.6. TapSignIn.

TypeyourNortonaccountemailaddressandpassword,andthentapSignIn.MakesuretousetheemailaddressandpasswordthatwasusedtopurchaseNortonMobileSecurityoryourNortonproductthatincludesNortonMobileSecurity(suchasNortonSecurityorNorton360Multi-Device).

Activate Norton Mobile Security Uponexpirationofthe30-Dayfreepremiumtrial,theinstallationonyourdeviceautomaticallyturnstotheliteversionofNortonMobileSecuritythatofferslimitedfeatures.Forcontinuedprotection,youcanpurchaseaNortonMobileSecuritysubscriptionwithintheapp.FollowthestepstoactivateyourNortonMobileSecuritysubscriptionthatyoupurchasedfromNortoneStoreorfromaretailstore.ActivateNortonMobileSecurity

5

1. Inyourbrowser,gototheNortonMobileSecuritywebsite.2. ClickRegisteraPurchase.3. TypeyourNortonaccountemailaddressandpassword,andthenclickSignIn.

IfyoudonothaveaNortonaccount,clickCreateaccount.TypeyourdetailsandthenclickCreateAccount.

4. Typeyour25-characterproductkeythatyoureceivedwithyourpurchase,andthenclickVerify.NortonMobileSecurityactivationisnowcomplete.Onyourmobiledevice,youcanviewyoursubscriptionstatusonthe'GetNorton'tabintheNortonMobileSecurityappwindow.

5. Onyourdevice,launchtheNortonMobileSecurityapp.6. Inthetop-leftcorner,tapthemenuicon,andthentapSignin.7. EnsurethatyouenterthesameNortonaccountcredentialsasprovidedinstep3.

NortonMobileSecurityactivationisnowcomplete.Onyourmobiledevice,youcanviewyoursubscriptionstatusontheGetNortontabintheNortonMobileSecurityappwindow.

Features of Norton Mobile Security Benefitsforyou:

• Protectionagainstdigitalthreatslikeriskyapps• Controlstosafeguardyouronlineprivacy• Lostorstolendevicerecoverywhenyouneedit• Contactinformationrestorationandsharing• Singlesubscriptionformultipledevices

KeyfeaturesforAndroidphonesortablets

• SystemAdvisor*

Alertsyouaboutoperatingsystemthreatsandsecuritycertificatesthatallowattackerstoaccessyourdeviceandyourdata.

• Wi-FiSecurity*

Scansandidentifycompromisednetworksandnetworksunderattacksoyoucanreconnecttosecurenetworks.

• ProtectiveAnti-malwareBlocker*:PreventsappswithmalwareandvirusesfrombeinginstalledonyourdevicebeforeyoudownloadfromGooglePlay

• IntrusiveAdwareAppAdvisor*

6

LetsyouknowifappscontainintrusiveadwarebeforeyoudownloadfromGooglePlay

• AntiphishingWebProtection*:Protectsagainstonlinescamsbyblockingfraudulentwebsites

• MalwareProtection:Scansandremovesappswithviruses,spyware,andotherthreats

• RansomwareProtection:Protectsagainstransomwareattacks.

• RemoteLocate:PinpointsyourlostorstolenAndroiddeviceonamap

• Call&TextBlocker:ProtectsagainstannoyingcallsandmobilespamSMSorTextmessageblockingfeatureisnotsupportedonAndroid4.4orlater.

• PrivacyAdvisor*AutomaticallyscansappsandletsyouseeprivacyrisksbeforeyoudownloadthemfromGooglePlay

• PrivacyReportInteractiveMap*Showswhereintheworldpersonalinformationmightbeshared

• SafeBrowsing*Protectsyourdeviceandyourpersonaldatafrommalicioussitesthatinstallransomware,trojans,andotherthreats

• Anti-theftRemotelylocksandwipesthepersonalinformationonyourlostorstolendevicetopreventanyonefromaccessingit

• ContactsBackupRestoresandsharesyourcontactinformationacrossyourdevices

• SIMCardLock#InstantlylocksyourphoneiftheSIMcardisremoved#Doesnotworkwithdual-SIMdevices*PremiumfeaturesnotavailablewithfreeversionofNortonMobileSecurity

WebProtectionfeaturerequiresstableInternetconnectiontoworkeffectively.

7

Key features for iPhones or iPads • Anti-Theft:

HelpsyoulocateyourlostorstoleniPhoneoriPadonmap.YoucanalsoinitiateanInternetcalltoyourmissingdeviceifitisnotlocked.

• ContactsBackup:RestoresandsharesyourcontactinformationacrossyourAndroid,iPad,oriPhone

System requirements for Norton Mobile Security TosuccessfullyinstallNortonMobileSecurity,yourdevicemustmeetthefollowingminimumrequirements:SystemrequirementsforAndroid

Operatingsystems:o Android4.1.0orlater

BrowserSupportforWebProtection:

o AndroidstandardInternetbrowsero GoogleChrome18forAndroid,orlatero FirefoxforAndroid37.0.2orlatero Opera8.0orlatero Samsungstandardbrowser1.0orlatero UCBrowser

SystemrequirementsforiOS

Operatingsystems:o iOS8.0orlater