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OD INTERVENTIONS

Definition of Interventions

• An intervention is a set of sequenced and planned actions or events intended to help the organization increase its effectiveness.

• OD interventions are set of structured activities in which organizational units (target groups or individuals) engage in a task or a sequence of tasks with the goals of organizational improvement and individual development.

• Individual Interventions• Dyadic Interventions• Team Interventions• Organizational Interventions

Individual Interventions

• Life & Career Planning Activities• Coaching & Counseling• T- Group (Sensitivity Training)• Grid OD (phase 1)• Work Redesign• Gestalt OD• Behavior Modeling

Grid Organization Development

• Activities developed by Robert Blake and Jane Mouton, which constitute a six-phase change model involving the total organization. Internal resources are developed to conduct most of the programs, which may take from three to five years to complete.

1. Managerial grid: The model starts with upgrading individual managers' skills and leadership abilities,

2. Team work development: moves to team improvement activities, 3. Intergroup development: then to intergroup relations activities. 4. Developing ideal strategic corporate model: Later phases include

corporate planning for improvement, 5. Implementing ideal strategic corporate model: developing

implementation tactics, and 6. Systematic critique: finally, an evaluation phase assessing .change in

the organization culture and looking toward future directions.

Dyadic Interventions

• Process Consultation• Third-Party Peacemaking• Role Negotiation Technique

Process Consultation• Activities that "help the client to perceive, understand,

and act upon process events which occur in the client's environment.'" .

• These activities perhaps more accurately describe an approach, a consulting mode in which the client gains insight into the human processes in organizations and learn skills in diagnosing and managing them.

• Primary emphasis is on processes such as communications, leader and member roles in groups, problem solving and decision making, group norms and group growth, leadership and authority, and intergroup cooperation and competition. '

Coaching and Counseling

• Activities that entail the consultant or other organization members working with individuals to help

• (a) define learning goals, • (b) learn how others see their behavior, and • (c) learn new behaviors to help them better achieve their

goals. A central feature of this activity is non evaluative feedback others give to an individual.

• A second feature is the second exploration of alternative behaviors.