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1
Monthly Meeting – TeddingtonEuropean Delivery BU
Date: 8th April 2008
© 2007 Acxiom Corporation. All Rights Reserved.
2
Agenda
• New European Structure• Business Update• Focus Areas – Team• Focus Areas – Operational• AOB• Email Marketing Overview
3
European Services New Organisation Structure (April 2008)
Services Division Services Division Lee HodgesLee Hodges
European Services European Services David AllenDavid Allen
UK 2 TouchUK 2 Touch& contract procurement& contract procurement
Ken GouldingKen Goulding
2Touch 2Touch
Stuart GrayStuart Gray
Sales team Sales team
UK F.S. new sales UK F.S. new sales Bart GeiserBart Geiser
UK Multi new salesUK Multi new salesBrian BurchfieldBrian Burchfield
Sales team Sales team
Client mgmt Client mgmt & delivery& delivery
Gary BuxtonGary Buxton
CII, & Polish CII, & Polish outsourcingoutsourcing
Jan KrolewiakJan Krolewiak
CII, Development, CII, Development, Delivery, client mgmtDelivery, client mgmt
Rob LentzRob Lentz
Solution Development Solution Development & support & support Alan GrayAlan Gray
BSA & ISA SupportBSA & ISA SupportN. Barron (T\L)N. Barron (T\L)
AEDCAEDCJohn RichardsonJohn RichardsonUK Acxiom DigitalUK Acxiom Digital
Matthew Simons (T\L)Matthew Simons (T\L)
Chris Marriott
Finance (Europe)Finance (Europe)Ester Vant HooftEster Vant Hooft
Chris Wolf
ODODJulian GardenerJulian Gardener
Tambra Clement
Legal (Europe)Legal (Europe)Giles StanleyGiles Stanley
Shayne Smith
Industry consulting, Industry consulting, Products & SolutionsProducts & Solutions
Jed MoleJed Mole
Strategy, consulting, Strategy, consulting, products, solutions, products, solutions,
sales supportsales support
Matt MobleyMatt Mobley
Sales consultancySales consultancy& support& support
N. Barron (T\L)N. Barron (T\L)
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Business Update – Services
• Pipeline– BT Wholesale – extension of Global
– Virgin Media – Hub & Key Discovery underway, Camp Man next week
– Northern Rock – Agile +
– Money supermarket.com - SCV
– Sony – Start with Agile + move to full mutli-channel mdbase
– More Than B2B – Agile +
– Nutricia – UK Processing
– Virgin Media – Persistent Key
– Disney – European Processing
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Business Update - Data
• Reshape with Change of Market
• April 18 Strategy Announcement
• Agora – adding research and poll data to our products
• Sales rally in Holland this week
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Business Update – Financials
Services
• Last quarter Services beat profit, IP missed target, both down on revenue.
Data• Last Year - 3% Revenue growth, 24% Profit• This Year - Target 10% Revenue Growth, 26% Profit
Overall• Focus on Revenue, not Cost Control
• PRP 90%
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Team
• Where do we sit? Who pays our wages?
• Objectives
• Training
• Recruitment
8
LRP Team – Ongoing Activity
• Year end
• £650,000 in last 4 days
• 125 hours overtime -
50
100
150
200
250
Jul Aug Sept Oct Nov Dec Jan Feb Mar
Total Orders
Jobs usingPhilipines
0
10
20
30
40
50
60
70
Jul Aug Sept Oct Nov Dec Jan Feb Mar
OSIS Jobs
Ex DirectoryJobs
TransactisJobs
DirectSolutions
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LRP Team - Projects
• LRP Enhancements
• Post Processing
• Direct Solutions Tele-Appending File
• Internal LRP Support
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Online Team – Ongoing Activity
• 49 Jobs in one day
• Hotmail Deliverability
• Andrew Z
Campagins per Month
0
50
100
150
200
250
300
350
Records per month
0
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
35,000,000
Deliverability
0
10
20
30
40
50
60
70
80
90
100
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Online Team - Projects
• Dynamic Messenger
• EMS Migration
• Holland, Australia and TTG
• Email Transactional data
12
Data Processing Team – Ongoing Activity
• 14 Enhancement jobs• 30 jobs• No errors, 1 late
• Tele-matching• DQA• Philips• EIF / ROP• GCDI UAT
Number of Enhancement Jobs
0
5
10
15
20
25
30
Jul Aug Sept Oct Nov Dec Jan Feb Mar
Tagging EMS
Number of Data Processing Jobs
0
5
10
15
20
25
30
35
Jul Aug Sept Oct Nov Dec Jan Feb Mar
Services Data
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Data Processing Team – Projects
• Sales Education
• CDI Relaunch
• Tagging using List Direct
• EReg
• DQA Underlying Data Update
14
AOB
• John Meyer 2 – 6 June– No nonsense, business focus– Clearing out old leaders
• Office Move
• TPS Logging
• Data Supply Security– Password formats– List Direct
• Timekeeper codes
• ASTAR
15
Questions?
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