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MNAMNAResidents Rights Residents Rights
Chapter 2Chapter 2
Resident RightsResident Rights
1987
OBRA:
Omnibus Budget Reconciliation Act
Federal Law
Certain standards for LTCF
Requires training and testing of all Nursing assistants
Resident RightsResident Rights
Residents have rights
If unable to exercise rights a representative is appointed.
Rights must be posted through out facility
Resident RightsResident Rights
Information:
Access to all records
Know about condition
Report request to nurse
Residents RightsResidents Rights
Refuse Treatment
Find out why refusing
Educate about problems that may occur if refuse treatment (walking)
Offer other options
Report refusals to nurse
Residents RightsResidents Rights
Privacy and Confidentiality
Personal privacy
Must give permission for students
Close curtains
Drape to prevent unnecessary exposure
Right to visit others, make phone calls, see mail in private
All resident information kept confidential
Residents RightsResidents Rights
Personal Choice
Choose doctor
Take part in planning care
Clothing
Activities
Visitors
Residents RightsResidents Rights
Disputes and Grievances
Voice concerns, questions, complaints
No punishment for voicing concerns
Residents RightsResidents Rights
Work
Does not work for care, care items or other privileges
Can choose to work if desired (garden, clean, sew, repair work)
Residents RightsResidents Rights
Taking Part in Resident Groups
Can discuss concerns and suggest improvements
Support, plan and take part in educational activities
Residents RightsResidents Rights
Personal Items
Keep and use personal items
Treat with care and respect
Creates home like setting
Label items
Do not go thru personal items w/o permission (good idea to have witness)
Residents RightsResidents Rights
Freedom from Abuse, Mistreatment and Neglect
Abuse:
• Injury, confinement, intimidation or punishment that cause physical harm or mental anguish
•Depriving of goods or services needed.
Residents RightsResidents Rights
Freedom from Restraint
Cannot restrict body movement
Maybe needed to protect resident from harming self or others
Dr. order is required
Residents RightsResidents Rights
Quality of Life
Care for in a manner that promotes dignity and self respect.
Speak in polite courteous manner
Good, honest quality care.
Residents RightsResidents Rights
Activities
Activities enhance physical, mental, psycho-social well being.
Promote creativity, self esteem, pleasure, comfort, education, independence
May be small or large group
Ombudsman ProgramOmbudsman Program
Supports or promotes needs and interest of another person.
Employed by state agency or volunteer
Not nursing center employees
Act on behalf of residents
Ombudsman ProgramOmbudsman Program
Investigates and resolves complaints
Monitors
Educates about services, issues concerning long term care
Center must post:
Names, address and phone numbers of Ombudsman.
Review
A resident can refuse a treatment or procedure.
True or False
Review
Residents are often encouraged to work at the LTCF to lower the cost of their health care.
True or False
Review
Nursing assistants have the right to open resident’s mail.
True or False
Review
Each resident has the right to decided what to wear.
True or False
Review
Personal choice is important for quality of life.
True or False
Review
Residents can be restrained to prevent them from leaving the center.
True or False
Review
Residents can suggest ways to improve the center
True or False
Review
What does an Ombudsman do?
•investigates complaints made by resident
•monitors nursing centers
• informs residents about how to obtain needed services
Questions??
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