Mark Nerenhausen - dallascityhall.com · project: will refurbish homes on Macon Street in Bexar...

1

NBA AllNBA All--Star 2010 Star 2010 Community InitiativesCommunity Initiatives

Presented to the Dallas City CouncilQuality of Life Committee

January 25, 2010

2

Purpose

• To provide a broad overview of NBA community initiatives during All-Star week

• To identify potential long term community gains

• To provide volunteerism update

3

October 30, 2008 the NBA announced Dallas’ successful bid to host the 2010 All-Star week in North

Texas

4

Background

• NBA All-Star Week –

February 10-14, 2010

• Regional approach benefiting North Texas

• The NBA All-Star game takes place at Cowboys Stadium

5

• Wednesday, Feb. 10 –

Sunday, Feb. 14: NBA Cares Community Caravan

• Thursday, Feb. 11 –

Saturday, Feb. 13: NBA All-Star Jam Session presented by Adidas –

Dallas Convention Center

• Friday, Feb. 12: T-

Mobile Rookie Challenge & Youth Jam –

American Airlines Center

• Saturday, Feb. 13: NBA All-Star Saturday Night –

American Airlines Center

Schedule of Events

6

NBA Cares is the league's social responsibility initiative that addresses important issues with an emphasis on programs that support education, youth and family development and health-

related causes

NBA Cares

7

NBA Cares –

NBA ALL-STAR 2010• During NBA All-Star 2010, NBA Cares and the Dallas

Mavericks will partner with schools, government and local non-profit organizations in Dallas and surrounding areas

• NBA Marketing and Media partners will participate in a wide range of projects to strengthen the cause-related marketing of NBA All-Star

8

NBA Cares COMMUNITY CARAVANThe NBA Cares Community Caravan will include a variety of events

taking place throughout Dallas and surrounding areas

Wheelchair Basketball ClinicNBA All-Star Day of Service

NBA FIT clinics

Hosting Make-A-Wish families

Hospital visitsReading Rally

9

NBA Cares COMMUNITY CARAVAN• Wednesday –

NBA Cares visit to Vogel Alcove, Wheelchair Basketball Clinic at Heroes Basketball Facility

• Thursday –

NBA FIT All-Star Youth Celebration at Dallas Boys & Girls Club, YMCA and Parks & Recreation sites, Wheelchair Basketball Classic at Jam Session

• Friday –

All-Star Day of Service at two Dallas locations, T-Mobile RookieChallenge & Youth Jam at American Airlines Center, Make-A-Wish

• Saturday –

Special Olympics Clinic and D-League Basketball Clinic at Jam Session, Make-A-Wish

TENTATIVE SCHEDULE

D-League Basketball ClinicSpecial Olympics

ClinicsJam Session

10

NBA ALL-STAR CARAVAN VISITS

• Caravan visit to Vogel Alcove Center: Provides child care services for 113 homeless children between the ages of six weeks and six years old.

• Caravan visit to Heroes Basketball Facility where ambassadors and athletes will conduct a wheel chair basketball clinic for area athletes. This opportunity involves a number of rehabilitation clinics and recreational facilities.

WEDNESDAY, FEB. 10

11

NBA FIT ALL-STAR YOUTH CELEBRATION

• NBA FIT Days include fitness instruction and health education incorporating basketball fun. Members of the NBA Family will hold clinics and promote a healthy, active lifestyle for children and families.

•The NBA FIT / Jr. Mavs

Network includes Boys & Girls Clubs, YMCAs, Parks & Recreation and Private Youth Basketball Leagues reaching:

• 50,150 children

• 5,235 coaches

• The NBA FIT All-Star Youth Celebration will feature NBA FIT Days at MesquiteBoys & Girls Club, Eloise Lundy Recreation Center and T. Boone Pickens YMCA

THURSDAY, FEB. 11

12

NBA Cares DAY OF SERVICE• Guests and Partners will have the opportunity to participate in

one of several hands-on volunteer “Live, Learn and Play”

projects.

• Participation by members of the NBA Family including current and former players and their family members, WNBA and D-League players, and team and league executives and celebrities

• Example “Live”

project: will refurbish homes on Macon Street in Bexar Street Corridor in south Dallas. Partner agency is Rebuilding Together Dallas.

• Example “Learn”

project will provide a variety of upgrades at Burnet Elementary

in Dallas ISD. Partner agency is the Volunteer Center of North

Texas.

FRIDAY, FEB. 12

13

• In partnership with the Dallas Independent School District, NBA Cares, Dallas Mavericks and T-Mobile will implement an educational incentive program tied to the T-Mobile Rookie Challenge & Youth Jam.

• NBA Cares, Dallas Mavericks and T-Mobile will host thousands of localDISD middle school students who have successfully completed

thiseducational incentive program, and will provide them with the opportunity to see the top rookies and sophomores compete at American Airlines Center.

T-MOBILE ROOKIE CHALLENGE & YOUTH JAMFRIDAY, FEB. 12 –

AMERICAN AIRLINES CENTER

14

JAM SESSION• Jam Session is the world’s largest interactive basketball theme park, which

will be held at the Dallas Convention Center

• NBA Cares Highlights:• Opportunities for schools and community groups to attend and participate in

NBA FIT clinics

• NBA FIT Challenge and NBA FIT Dribble, Dish & Swish National Final events

THURSDAY, FEB. 11 –

SATURDAY, FEB. 13

15

Community Gains

•

Phoenix hosted the 2009 NBA All-Star Game and related events

•

The game aired in 215 countries in 44 languages and to paraphrase Ray Artigue

with Arizona State

University: “That’s a post card the state and area could not afford to buy!”

•

Downtown Phoenix Partnership estimated a $100 million economic impact

16

Community Gains (Con’t)

•

NBA All-Star Week -

4:1 ratio non-ticketed to ticketed attendees places Dallas’

non-game

attendance in access of 300,000 (consumers)

•

State Comptroller projects the City’s incremental tax revenue gain from direct event related spending to be $2.49M

17

Volunteerism

•

Volunteer recruitment began in July 2009

•

North Texas has responded with over 6000 volunteer applications

•

Over 1500 volunteers have been placed in our community

•

Dallas CVB says recruitment efforts have ceased

18

Conclusion

Quantifiable and intangible variables suggest NBA All- Star 2010 is good for Dallas!

The City will reap its benefits through individual lives touched, neighborhoods strengthened, reinvigorated

volunteerism, positive economic impact, and positioning itself as a vibrant international

destination.

19

Questions

AT&T Performing Arts Center: Accomplishments in the

First 90 Days

Mark Nerenhausen

President/CEO

AT&T Performing Arts CenterGrand OpeningOctober 18, 2009

Partner with its resident companies, other arts, cultural, 

entertainment, educational and community organizations, 

and the City of Dallas to enhance the City’s standing, broaden 

its opportunities and contribute to the success of theDallas Arts District.

What They’re Saying About Us

On the other hand, there is considerably diverse programming at that 

ATTPAC for all demographics (plus the incredible opportunity the

kids at Booker T will get having the center as a neighbor). 

(DallasNews.com)

Call it the American cultural happening of 2009: the recent opening of 

the [AT&T Performing Arts Center] will cement the city’s rising 

status on the international arts scene. (Conde Nast Traveler, 

November)

To be this far ahead in fundraising during the worst recession of our 

lifetime is an amazing [feat]... Simple fact, 133 different donors 

gave more than $1M each for this project…(DallasNews.com)

In the press

[It’s] time to…

go attend something at the center!! I am very proud of having 

this here in Dallas! (DallasNews.com)

Lincoln Center is still the country's premier cultural complex, but it's getting 

competition from an ambitious project in ‐‐

are you ready for it, New 

Yorkers? –

Dallas. (Cathleen McGuigan, Newsweek, October 12)

We attended our first show at the Performing Arts Center Friday night (DTC's

new musical). It looked like events were happening at the Symphony Hall, 

the Opera House, and the Dallas Theater Center. The area looked 

beautiful and it really felt like the place to be, even with the

rain. I am so 

happy this place is here and look forward to going to more performances, 

especially when I can get tickets for $20! (DallasNews.com) 

In the press

I am proud of what Dallas has done. I'm looking forward to 

seeing my first show, "Osage County" at the Winspear this 

week. (DallasNews.com)

Yet together [the Winspear Opera House and Wyly Theatre] 

give the area the cultural stature Dallas has long been 

craving. (Nicolai Ourossoff, The New York Times, October 

12)The scene was

a dream. A vision fulfilled.

So now that we 

have the gifts, wrapped in silver and red, the best thank 

you notes would be not with paper and pen, but with our 

attendance. (Gail Sachson, Art&Seek

blog, October 19) 

In the press

It's not just the "artsy fartsy

crowd" as you like to call  them. There are of course operas and ballets, but there 

are also lectures, country music concerts, a MLK Day  presentation tonight, among many, many other 

events. I have seen young and old, white, black and  hispanic, wealthy and not wealthy there since it 

opened. Hundreds of children from schools (both  public and private) all over the area have attended 

performances, many of whom had never done so  before in their lives. (DallasNews.com)

In the press

Why They’re Saying It

Grand Opening Week October 12‐18, 2009

Dedication

Dedication

Arts District-wide events

"They've created this 

amazing walk through 

the center of the 

arts," said Scott 

Whittall, 45, of 

Dallas…"This is such a 

huge day for Dallas," 

he said. "We're so 

metropolitan now –

with the opening of 

this center, Dallas has 

landed.”

‐

The Dallas Morning 

News, October 19

Free tours

Spotlight Sunday

Free Architecture Forums

David Sanborn

The gorgeous weather 

cooperated with various artistic 

enterprises at the giant civic 

open house…There must have 

been tens of thousands of 

people spilling in and out of all 

the Arts District’s venues. It was 

a carnival atmosphere…

30+ Community performances

Nestor Torres

45,000+ visitors

Even better…it was a great manifestation of democracy in action…Kids 

frolicked in the little water element in front of the Winspear…At Booker T, 

students performed for friends and families…The DSO gave a brilliant and 

moving interpretation of Beethoven’s Ninth... 

Fun for all

The First 90 Days

•90 Days of Operation

•212 Events

•119 Ticketed Events

•93 Non‐Ticketed Events  (meetings, dinners, etc.) 

•21 Major tours hosted

As of January 17, 2010

Key facts to date

•93,000+ patrons

•800 Volunteers

•150 Media Personnel

•71%  of total ticket  buyers were NEW 

BUYERS

•120 Buses dropping  students at the Center

As of January 17, 2010

Key facts to date

Sales Represented by:

•1,657 Zip Codes•887 Cities•Every State

Traveling from as far away as:

•Fairbanks, AK•Honolulu, HI•Calgary, AB•Middlesex, London•Blaxland, Australia

As of January 17, 2010

Key facts to date

As of January 17, 2010

Key facts to date

•Shakespeare: Otello

and Midsummer Night’s  Dream 

•Portuguese Blues:  Mariza 

•Tchaikovsky:  the Nutcracker •Hollywood:  Hilary Swank in lecture•Television:

Glory Days filming (a football‐themed 

show)

•Ultrasonic Rock Orchestra:

rock opera

•Country:  Flatlanders

Variety of performances

•Hip Hop:  Hip Hop Broadway•Bossa

Nova:  Oscar Castro‐Neves

•World Affairs:

Dr. Condoleezza Rice

•Jazz:  Al Jarreau

and Ramsey Lewis; Manhattan  Transfer

•Modern

Dance:  Complexions and Dallas Black  Dance Theatre Winter Series

•Classic Film:  Phillip Glass with Dracula

•Broadway:  Billy Crystal in 700 Sundays; South  Pacific and August: Osage County

•Dickens:  A Christmas Carol 

Variety of performances

Impact on Quality of Life

•Education

•Tourism

•Positive publicity for Dallas

•Local business

•Downtown image

•New community partnerships

Quality of Life Impact

More to Come

Scheduled to open in 2010

Annette Strauss Artist Square

Annette Strauss Artist Square

Scheduled to open in 2011

City Performance Hall

AT&T Performing Arts Center: Quality of Life

First 90 Days

Mark Nerenhausen

President/CEO

Code Compliance -Animal Services Update

Presented to the Quality of Life & Government Services CommitteeJanuary 25, 2010

Purpose

Overview of services provided by Code Compliance – Animal Services Division

Education and Outreach Efforts

2

Overview

3

Code Compliance – Animal Services Division has 135 positions with a budget of $7.2 m

Proposed FY 09-10 Budget Summary

Salaries and Benefits $5,293,828Supplies and Materials $ 933,178Services and Other Charges $1,002,835Total 09 – 10 $7,229,841

Code ComplianceAnimal Services Division

Field Operations

4

Field Operations

5

Code Compliance - Animal Services Division provides field services in the City of Dallas 24 hours / 7 days a week

Field Operations consists of 65 employees

The following services are provided:

Respond to service requests in the field reported through 311

Conduct sweeps for loose dogs based on loose and loose/aggressive dog data from CRMS

Investigate reports of animal bites, animal cruelty, tethered dogs and wild or exotic animals

Provide humane traps for dogs, cats and wildlife

Provide rapid response investigation of loose/aggressive dogs or dog packs

6

Animal Services received a total of 66,800 service requests (SRs) in FY08-09

The top five SRs in FY08-09 for Animal Services were:

Loose Aggressive Animals and Loose Animals SRs consisted of 45% of all SRs received by Animal Services

*Increased as a result of proactive service requests by officers

Service Requests

Service Requests # Service Requests Compared to FY07- 08Loose Aggressive Animals 17,362 20% decreaseConfined Animals 12,995 13% decreaseLoose Animals 12,975 39% increase*Sick/Injured Animals 7,335 15% decreaseAnimal Cruelty 4,226 18% decrease

7

Service Requests

Loose Aggressive Animals

Confined Animals

Sick/injured Animals

Animal Cruelty

Animal Bites

Unsanitary Conditions

Priority Service Requests

Priority service requests are dispatched directly to field officers by 311 operators

88

Performance Results

33,589 dogs and cats impounded

1,971 dogs and cats adopted

2,949 were transferred to rescue groups

1,977 were reclaimed by their owner

36,617 dogs and cats impounded (9% increase)

2,517 dogs and cats adopted (22% increase)

2,918 were transferred to rescue groups

2,432 were reclaimed by their owner (19% increase)

FY 07-08 FY 08-09

9

Education & Outreach Efforts

Education & Outreach Efforts

10

For FY 08-09, Public Education efforts included:

32 Events

58 Community presentations

15 School presentations

11 Tours of shelter

Over 140 Responsible Pet Ownership classes in English & Spanish reaching nearly 800 people

Education & Outreach Efforts

Events at Dallas Animal Shelter (1818 N. Westmoreland)

Surpassed our personal best of 27 animal adoptions in one day to 34 – December 19, 2009

Hosted six open houses during FY08-09

Held Microchip Fair every 4th Saturday, resulting in 334 owned pets receiving microchips

Organized Santa Pictures with Your Pet with volunteers which resulted in 200 free pictures and $350 in donations to the shelter

Received 250 Karunda beds donated by Metroplex Animal Coalition

11

Education & Outreach Efforts

Volunteer Program

Developed and distributed Volunteer Manual to all volunteers

Established guidelines for the volunteers

Defined the roles and responsibilities and reporting structure

Increased number of trained volunteers by 400%

Utilized volunteers in various areas

Shelter care – socialize animals, walk dogs, assist citizens looking for new pets

Offsite adoption events – assist with setup, maintaining water dishes

Outreach – assist at community events, safety fairs, Pet Pictures with Santa

12

Education & Outreach Efforts

New Events

Participated in Mayor Summer Reading Program

Conducted “story time” at several Dallas libraries

Participated in the Mayor Summer Reading Finale

Participated in Mayor Back to School Fair and Park and Recreation Summer Camp

Hosted Dallas ISD Science Educator Workshop

Several City of Dallas departments came together specifically for teachers

Held bimonthly Open House events to raise awareness of the shelter and highlight animal issues

Facilitated a mural painting to prevent graffiti and encourage animal shelter visits

13

Education & Outreach Efforts

Continue outreach efforts

Issue seasonal press releases

Pet owner tips

Highlight pet care months with events at the shelter and on website

April is Prevention of Animal Cruelty month

Open House, Registration & Microchip Fair, distribute Public Service Announcements

Participate in educational events at libraries, recreation centers and schools

14

15

Customer Survey Results

A Customer Survey is conducted on an on-going basis at the Dallas Animal Shelter to gain customer feedback

821 individuals completed the survey between June 09 and December 09 and provided the following purpose for visiting the Animal Shelter:

Adoption Lost and Found Reclaim a Pet Tour

791 10 1 19

92.5% of those surveyed rated the “Cleanliness of the Shelter” and the “Condition of the Animals” as Good or Excellent

97.5% of those surveyed rated the “Service Received” as Good or Excellent

744 would recommend the Dallas Animal Shelter to others

149 individuals said that they would be interested in volunteering at the shelter

Questions

16