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g GE Celma
ANAC - Quality Control Manual
g GE Celma LTDA
Maintenance Organization Certificate No. 7504-05/ANAC
MANUAL DE
CONTROLE DA
QUALIDADE QUALITY CONTROL
MANUAL Revision Number: 3
Date: Aug/31/2020
GE Celma LTDA
Address: Rua Alice Herve 356 - Bingen - CEP 25669-900
Petrópolis - Rio de Janeiro - Brazil
Tel: 55 24 2233-4401
Fax: 55 24 2233-4263
g GE Celma
ANAC - Quality Control Manual
PART: 1 SECTION: 1.0
TITLE: INDEX
PAGE NO: 1
REVISION NUMBER: 1
REVISION DATE: Aug/21/2015
SECTION (1.0) - INDEX
PART 1 GENERAL
SECTION ITEM
1.1 Introduction
1.2 Manual Approval
1.3 Revisions Procedure
1.4 Revisions Control
1.5 List of Effective Pages
1.6 Distribution control
1.7 Manual Change/Amendment Procedure
PART 2 QUALITY SYSTEM PROCEDURES
SECTION ITEM
2.1 Qualifying Authorized Personnel
2.2 Qualification for Specialized Activities
2.3 Establishing and Maintaining Proficiency of Inspection
Personnel
2.4 Technical Data and Maintenance Instructions
2.5 Quality Audit
2.6 Quality Audit Personnel
2.7 Corrective Action Procedure
2.8 Inspection Procedures
2.9 Acceptance of Tools & Equipment
2.10 Calibration of Tool & Equipment
2.11 Use of Tooling & Equipment
2.12 Statement of Conformity
Part 3 APPENDICES
SECTION ITEM
3.1 List of Internal Procedures
3.2 Sample Documentation
g GE Celma
ANAC - Quality Control Manual
PART: 1 SECTION: 1.1
TITLE: INTRODUCTION
PAGE NO: 1
REVISION NUMBER: 1
REVISION DATE: Aug/21/2015
SECTION (1.1) - INTRODUCTION
This Quality Control Manual was developed in accordance with the guidance
provided in Supplementary Instruction (IS) 145-009. The IS provides guidance using
one of many ways to comply with RBAC 145.
As applicable, several Sections of the manual address Quality Work Instructions.
References to these work instructions are identified at the end of each Section of this
Quality Control Manual
Information in this manual will be used in conjunction with the Quality Control Work
Instructions, which are available in two binders maintained in the Quality Assurance
Office and also on the internal network.
Ref. IS 145-009 and RBAC 145
• GE Celma ANAC - Quality Control Manual
PART: 1 SECTION: 1.2 TITLE: MANUAL APPROVAL PAGE NO: 1 REVISION NUMBER: 3 REVISION DATE: Aug/31/2020
SECTION (1.2) - MANUAL APPROVAL
The purpose of this Quality Control Manual is to explain the internal procedures and personnel responsibilities and assignments.
This Manual has been prepared and revised as necessary, in accordance with the National Civil Aviation Agency (ANAC) and GE Celma's internal Quality Assurance Procedures.
The procedures established in this manual are approved by the General Manager and must be complied with, as applicable, when work orders are being processed under the approval of RBAC 145.
The requirements, procedures, duties and responsibilities defined in this Manual are mandatory and become effective from the date of ANAC acceptance.
It is accepted that these procedures do not override the necessity of complying with any new or amended regulation published by the ANAC where these new or amended regulations are in conflict with these procedures.
This Manual is approved by:
g GE Celma
ANAC - Quality Control Manual
PART: 1 SECTION: 1.3
TITLE: REVISIONS PROCEDURE
PAGE NO: 1
REVISION NUMBER: 2
REVISION DATE: Jul/07/2017
SECTION (1.3) - REVISIONS PROCEDURE
The Quality Manager is responsible for revising this manual, but he can delegate the
revision process to the Quality Staff. When this process is complete, he will verify the
items changed and if acceptable will forwarded the manual to the General Manager
for his internal approval.
This Manual will be revised whenever there are significant changes to the
organization that may affect any operation performed at the facility.
Any employee may suggest changes to the quality system by contacting by phone or
email the quality engineering who will evaluate the proposed change.
The Quality Manager is also responsible to submit revisions of the manual to the
ANAC for acceptance and will change any area(s) revised and found not acceptable
by the ANAC.
The ANAC shall be informed of changes to the manual by, e-mail, CD-ROM /DVD, or
letter depending on the significance and urgency of the change.
This manual has a revision control table on the next page, i.e., Part 1 Section 1.3,
Page 2, which inform the number of the revisions and corresponding dates.
The system used to identify and control sections of this manual is:
1) Number of the part
2) Section
3) Title
4) Number of the page
5) Revision number of the page
6) Revision date of the page.
Revision control is established by entering revision number and effective date on
each page. Revisions to the texts will be also identified by a vertical bar on the left
side margin of the affected paragraph.
The procedures, routines defined in this manual will only be implemented after being
totally accepted by the ANAC.
ANAC acceptance of this manual is done by the issue o f a letter Ref. IS 145-009.
g GE Celma
ANAC - Quality Control Manual
PART: 1 SECTION: 1.4
TITLE: REVISIONS CONTROL
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION (1.4) - REVISIONS CONTROL
REVISION
NBR DATE
0 Feb/10/2014
1 Aug/21/2015
2 Jul/07/2017
3 Aug/31/2020
Ref. IS 145-009.
g GE Celma
ANAC - Quality Control Manual
PART: 1 SECTION: 1.5
TITLE: LIST OF EFFECTIVE PAGES
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION (1.5) – LIST OF EFFECTIVE PAGES
PART SECTIO
N PAGE
REV.
NUMBE
R
DATE PART
SECTION PAGE
REV.
NUMBE
R
DATE
1 1.0 1 1 Aug/21/2015 2 2.10 3 3 Aug/31/2020
1.1 1 1 Aug/21/2015 2.11 1 1 Aug/21/2015
1.2 1 3 Aug/31/2020 2.12 1 3 Aug/31/2020
1.3 1 2 Jul/07/2017 2 3 Aug/31/2020
1.4 1 3 Aug/31/2020 3 3 Aug/31/2020
1.5 1 3 Aug/31/2020 4 3 Aug/31/2020
1.6 1 2 Jul/07/2017 5 3 Aug/31/2020
1.7 1 1 Aug/21/2015 6 3 Aug/31/2020
2 2.1 1 3 Aug/31/2020 3 3.1 1 3 Aug/31/2020
2 1 Aug/21/2015 2 3 Aug/31/2020
2.2 1 3 Aug/31/2020 3.2 1 3 Aug/31/2020
2.3 1 3 Aug/31/2020 2 3 Aug/31/2020
2 3 Aug/31/2020 3 3 Aug/31/2020
2.4 1 2 Jul/07/2017 4 3 Aug/31/2020
2 2 Jul/07/2017 5 3 Aug/31/2020
3 3 Aug/31/2020 6 3 Aug/31/2020
4 3 Aug/31/2020
2.5 1 1 Aug/21/2015
2.6 1 3 Aug/31/2020
2.7 1 3 Aug/31/2020
2.8 1 3 Aug/31/2020
2 3 Aug/31/2020
3 3 Aug/31/2020
4 3 Aug/31/2020
5 3 Aug/31/2020
6 3 Aug/31/2020
7 3 Aug/31/2020
8 3 Aug/31/2020
2.9 1 2 Jul/07/2017
2 3 Aug/31/2020
2.10 1 3 Aug/31/2020
2 1 Aug/21/2015
g GE Celma
ANAC - Quality Control Manual
PART: 1 SECTION: 1.6
TITLE: DISTRIBUTION CONTROL
PAGE NO: 1
REVISION NUMBER: 2
REVISION DATE: Jul/07/2017
SECTION (1.6) – DISTRIBUTION CONTROL
Whenever a new manual or revision is issued and approved, the technical library is
responsible for distribution of copies in accordance with distribution control system
defined in internal procedure QCWI AB-032 - Control and Distribution of Technical
Documents.
This Manual is available to all employees through the internal computer network.
The original approval page hardcopy of this manual is maintained on file in the
Technical Library.
The assurance that each manual holder receives each revision is confirmed by
requesting the return of the “receiving receipt” from the manual holder. These
receipts are maintained on file in the Technical Library. Manuals holders are
responsible for the revision and care of their copies.
External copies of the Manual are provided electronically in read only format.
COPIES ASSIGMENT DISTRIBUTION CONTROL.
Technical Library Approval Page Original
National Civil Aviation Agency – ANAC Electronic Copy
AA* Electronic Copy
*AA: Aviation Authorities which may use the regulatory manuals issued to the ANAC,
together with its supplements or appendixes.
g GE Celma
ANAC - Quality Control Manual
PART: 1 SECTION: 1.7
TITLE: MANUAL CHANGE /
AMENDMENT PROCEDURE
PAGE NO: 1
REVISION NUMBER: 1
REVISION DATE: Aug/21/2015
SECTION (1.7) – MANUAL CHANGE / AMENDMENT PROCEDURE
The Quality Manager is responsible for maintaining this manual in a current
condition. Revisions will be submitted to the ANAC for their acceptance; any
information found unacceptable will be corrected prior to issuance of the revision.
Each page of this manual is identified by the number of the part, section, title, page
and revision date.
The ANAC is informed about changes by, e-mail, CD-ROM /DVD, or letter depending
on the urgency required for any significant change.
The procedures, routines defined in this manual will only be implemented after being
totally accepted by the ANAC.
ANAC acceptance of this manual is done by the issue of a letter.
Ref. IS 145-009.
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.1
TITLE: QUALIFYING AUTHORIZED
PERSONNEL
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.1 – QUALIFYING AUTHORIZED PERSONNEL
General:
All employees including non-certificated person, who perform maintenance,
prevention maintenance, or alteration for the maintenance organization are qualified
and monitored according to internal Quality Procedures QCWI AB-007, AB-059 and
AB-090. All required training is provided, and in order to maintain proficiency on the
function a qualified employee is assigned to provide future on the job training when
required. During the training period the employee is not issued a stamp,
consequently trainees are not authorized to stamp any task.
All training forms are in bilingual format, i.e., Portuguese and English languages.
1 – Inspectors and Mechanic Inspectors
(a) In order to be qualified as an inspector or mechanic inspector, employees
must meet the requirements defined in the appropriate internal procedures and pass
a visual acuity examination.
(b) The qualification of inspectors is managed by the Leader and Manager of the
production areas in conjunction with the Quality Management.
(c) Minimum requirements for inspector and mechanic inspector qualification
were established by the Quality Manager and are defined by the internal quality
procedure QCWI AB-090.
(d) The Quality Manager is responsible for verifying personnel qualification and
for providing the proper authorization prior to the issuance of any stamp.
2 - Mechanics
(a) The qualification of mechanics is managed by the Leader and Manager of
production areas in conjunction with the Training Area.
(b) The Quality Manager is responsible for verifying personnel qualification and for
providing the proper authorization prior to issuance of any stamp.
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.1
TITLE: QUALIFYING AUTHORIZED
PERSONNEL
PAGE NO: 2
REVISION NUMBER: 1
REVISION DATE: Aug/21/2015
(c) In order to be qualified as a mechanic, employees must meet the requirements
defined in the appropriate internal procedure and pass a visual accuracy examination
3 - Fusion Welding Process
(a) Employees qualified as welders are trained in basic principles of the welding
process.
(b) Welders are qualified by successfully welding test pieces in different positions and
with different types of joints in accordance with internal procedure based on standard
AWS D17.
(c) In order to be qualified as a welder, employees must meet the requirements
defined in the appropriate internal procedure and pass a visual accuracy examination.
4 - Non-Destructive Testing
(a) Employees qualified as NDT inspectors are trained in the principles of the specific
process.
(b) The certification of Non-Destructive Testing (NDT) inspectors is performed in
accordance with NAS 410. NDT activity is managed by NDT Level III employees.
(c) In order to be qualified as an NDT inspector, employees must meet the
requirements defined in the appropriate internal procedure and pass a visual
accuracy examination.
Ref.: RBAC 145, SECTION 145.151
Applicable Internal Procedures:
QCWI AB-007 - Employees Control and Identification System
QCWI AB-027 - Non-Destructive Testing Personnel Certification
QCWI AB-059 – On Job Training
QCWI AB-079 - Fusion welding: welder qualification/ welding operator
QCWI AB-090 - Technical Training
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.2
TITLE: QUALIFICATION FOR
SPECIALIZED ACTIVITIES
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.2 - QUALIFICATION FOR SPECIALIZED ACTIVITIES
Inspection personnel working at the maintenance organization are required to
perform their work in accordance with the applicable and current OEM manuals /
technical data, and ANAC regulations to such operation.
Inspectors and mechanic inspectors also understand, read, and write English and
Portuguese.
The GE Celma has a comprehensive system for the qualification and certification of
Non-Destructive Testing inspectors and welders.
Recurrent training for Non-Destructive Testing inspectors and welders is provided in
accordance with QCWI AB-027 and QCWI AB-079 requirements and is controlled by
the Quality Assurance Management. Copies of all related records are maintained in
Materials Laboratory that is under the surveillance of the Quality Management.
Proficiency evaluation of the inspectors is described on the Training Program Manual,
Part 2, Section 2.12.
Ref.: RBAC 145, SECTION 145.155
Applicable Internal Procedures:
QCWI AB-027 - Non-Destructive Testing Personnel Certification
QCWI AB-079 - Fusion welding: welder qualification/ welding operator
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.3
TITLE: ESTABLISHING AND
MAINTAINING PROFICIENCY OF
INSPECTION PERSONNEL
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.3 - ESTABLISHING AND MAINTAINING PROFICIENCY OF INSPECTION
PERSONNEL
GE Celma ensures that persons performing inspections are proficient through an
evaluation conducted by their direct leader or a person delegated by him/her, with
necessary experience on the task being evaluated. This evaluation shall be conducted
every 12 months.
This evaluation shall be conducted by checking the employee skills during his/her
work in order to ensure that he/she still able to perform inspections by using the
various types of equipment and visual inspection aids appropriate for the article
being inspected. This evaluation will be documented electronically through electronic
Workflow suitable for this purpose.
If the employee is rejected during this evaluation, the direct leader is responsible for
requesting a remedial training and do not allow this employee to perform the task that was
rejected until have evidence of satisfactory participation in this training.
Inspection personnel are thoroughly familiar with applicable regulations, inspection
methods, techniques and equipment used to determine the airworthiness of an article
undergoing maintenance, repair or alteration. Inspection personnel, before being
assigned to a specific function receive classroom and On The Job training and must
demonstrate minimum qualification as defined in procedure QCWI AB-059. Training
records are maintained for each employee by the Quality organization
Inspection personnel assigned to maintenance organization operations are required
to perform the work in accordance with following ANAC regulations applicable to
such operations:
Definitions and Abbreviations: RBAC 1 Definitions, writing rules and measurement units for use in the RBAC
RBAC 21 Aeronautical product certification
RBAC 39 Airworthiness Directives
RBAC 43 Maintenance, Preventive Maintenance, Rebuilding and alteration
RBAC 121 Operational requirements: domestic operations, flag and supplementary
RBAC 129 Operations of foreign air carriers within Brazil engaged in common carriage
RBAC 135 Operational requirements: complementary operations and on-demand
RBAC 145 Aeronautical Product Maintenance Organizations (Repair Stations)
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.3
TITLE: ESTABLISHING AND
MAINTAINING PROFICIENCY OF
INSPECTION PERSONNEL
PAGE NO: 2
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
Inspection personnel working at the maintenance organization are required to
perform their work in accordance with the applicable OEM manuals, approved
technical data, and the applicable ANAC regulations to such an operation.
The inspectors and mechanic inspectors are also responsible for the continuity of the
tasks to be performed during their absence. To ensure the continuing responsibility
for inspection in progress they are responsible to record the pending items using the
RAISE DEFECT operation available in SAP system.
Taking into account that some shop floor personnel such as operators from repair
areas also use this process and they are not so familiarized with English language; it
is acceptable to use only Portuguese language for completing RAISE DEFECT.
The inspectors and mechanic inspectors can read, write and understand English and
Portuguese languages.
Recurrent training is also provided to the inspectors and mechanic inspectors.
Ref.: RBAC 145, SECTION 145.155
Applicable Internal Procedures:
QCWI AB-007 - Employees control and identification system
QCWI AB-059 - On Job Training
QCWI AB-090 - Technical training
ANAC Training Program Manual
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.4
TITLE: TECHNICAL DATA AND
MAINTENANCE INSTRUCTIONS
PAGE NO: 1
REVISION NUMBER: 2
REVISION DATE: Jul/07/2017
SECTION 2.4 – TECHNICAL DATA AND MAINTENANCE INSTRUCTIONS
Technical Data
Managers, Supervisors and Engineering are responsible for identifying and
requesting all technical data required to perform an activity. The Quality Manager is
responsible for the Technical Data program.
All technical data, including electronic data or data and procedures supplied by the
air carriers is received and controlled by the Technical Library supervisor and his/her
subordinates (known as Technical Library team). They are responsible for collecting,
distributing and revising all manuals in paper or electronic format, binders and
technical documents throughout GE Celma. Manuals in electronic format are received
by the Technical Library team, which performs the control and send to the
Information Technology area to be saved on GE Celma server. Whenever a new
manual or document or its revision is introduced, the Technical Library team informs
the applicable areas, by e-mail, about this change.
All technical data is maintained to the most current revision in all shop areas.
Periodic checks (maximum interval of four months) are performed by the Technical
Library team, using the manufacturer’s manuals control index, to verify if the
manuals in use are current.
When a Temporary Revision (TR) of any technical publication is received, the
Technical Library team is responsible for updating all hard copies of the affected
publication being used in the shops and also the electronic manuals available on the
GE Celma intranet. For electronic manuals the TR’s are introduced into them by the
Technical Library team, downloading from the site of the OEM.
The Technical Library team, after the receipt of a manual revision, informs to the
applicable engineers who will check for significant technical changes (changes that
may affect flight safety) and prioritize them within five working days. These engineers
will also perform the revision or lock, in the production system, the affected service
instructions to avoid their issuing. For non-significant changes the engineers will
have thirty calendar days to update the Services Instructions and implement the
changes after been received.
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.4
TITLE: TECHNICAL DATA AND
MAINTENANCE INSTRUCTIONS
PAGE NO: 2
REVISION NUMBER: 2
REVISION DATE: Jul/07/2017
SECTION 2.4 – TECHNICAL DATA AND MAINTENANCE INSTRUCTIONS (Cont.)
During the final inspection of a product after maintenance, the certifying staff is
responsible for verifying if the applicable manual was revised during this period. If
the manual was revised, they will verify if any significant change had occurred and
take the appropriate corrective actions, as necessary.
These modifications introduced by revisions are available for consulting at the quality
portal (quality page).
The use of technical data not controlled by the Technical team Library is prohibited.
However, if it is extremely necessary to keep a not controlled technical data, not to be
used for inspections or troubleshooting or making any decision regarding parts or
engines approvals, but only for retrieving old procedures to compare with the current
ones, this situation may be considered as acceptable provided that such data is
properly identified as "For Reference Only".
All technical data hard copies under the control of the Technical Library team have a
“Use Authorization Sheet” as a cover page that is used to indicate the specific
manual or binder is controlled and updated by the Technical Library team.
Any technical data hard copy without the cover sheet, titled “Use Authorization
Sheet” may not be used in the shop. If a manual is found without this page it must be
returned to the Technical Library, immediately
Inspection/maintenance personnel are responsible for maintaining the technical data
hard copy in good condition.
Whenever an internal document is issued or updated it is approved by Quality and
sent to the technical library to be distributed to the shops, as required.
Several personal computers are available on the shop floor on each area to allow the
access to the electronic manuals and documents. These computers are connected to
the servers where the technical manuals and documents are saved and updated.
The access to all electronic manuals on the GE Celma intranet is provided to all
employees of the shop floor, which is secured controlled by a login and password.
The quality area had provided trained to employees who use the electronic manuals
from the OEM. The main purpose of this training is to familiarize the employees with
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.4
TITLE: TECHNICAL DATA AND
MAINTENANCE INSTRUCTIONS
PAGE NO: 3
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.4 – TECHNICAL DATA AND MAINTENANCE INSTRUCTIONS (Cont.)
the resources and tools available in the system to facilitate the use of these manuals.
All documents applicable to Brazilian customers must be Portuguese language or
bilingual (English and Portuguese languages), engineering is responsible for
translation. When required, the Quality Manager is responsible for performing quality
verifications of the in-use documents, or documents being revised.
Quality Assurance Management is responsible for maintaining current all ADs related
to the engines, accessories and parts that we perform maintenance on.
Whenever a new AD is received, the Technical Library team immediately informs to
applicable engineers and other personnel responsible for its analysis and
implementation in the shop.
AIRWORTHINESS DIRECTIVES (AD’s)
Engineering is responsible for the implementation of ADs into the shop.
The representatives from Technical Library checks every 14 days at the ANAC website
and in case of new ADs are posted an information is disclosure to engineering
departments and applicable areas.
SERVICE BULLETINS
The Quality Manager is responsible for maintaining in current status Service Bulletins
issued by the manufacturers.
Whenever a new Service Bulletin or a revision to an existing Service Bulletin is
received, Technical Library team are responsible for collecting and updating the
manuals or binders throughout the facility, informing the personnel responsible for
its analysis and implementation in the shop.
All new revisions of the manuals are received and controlled by the technical library
team in accordance with the routine described on internal procedure QCWI AB-032.
Ref. RBAC 145, SECTION 145.205.
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.4
TITLE: TECHNICAL DATA AND
MAINTENANCE INSTRUCTIONS
PAGE NO: 4
REVISION NUMBER: 2
REVISION DATE: Jul/07/2017
SECTION 2.4 – TECHNICAL DATA AND MAINTENANCE INSTRUCTIONS (Cont.)
MAINTENANCE INSTRUCTIONS
Engineering is responsible for the issuance of, and maintaining current the Service
Instructions, related to the work that is being performed in the shops.
Applicable Internal Procedures:
PRP-006 - Repair Work Instructions Standardization
PRV-015 - Overhaul Routers Standardization
QCWI AB-032 - Control and distribution of technical documents
QCWI AB-074 - Quality Records
QCWI AB-083 - Blockage of technical documents in electronic environment
QCWI AB-087 - AD`s/ASB`s/SB`s accomplishment control
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.5
TITLE: QUALITY AUDIT
PAGE NO: 1
REVISION NUMBER: 1
REVISION DATE: Aug/21/2015
SECTION 2.5 - QUALITY AUDIT
The Quality Assurance Area annually prepares a detailed internal audit plan. The plan
establishes the audits to be performed, ensuring that all Repair and Overhaul areas,
all processes and all requirements of RBAC 145 are covered. The audit program
references type of the audit, the area, process, product or system to be audited, the
auditor’s name or team and date the audit will be accomplished. The audit plan
includes workstations, processes, as well as production and non-production areas
that may affect the quality system.
Internal audits are performed by the quality auditors to verify that the services of the
company are being performed in accordance with service instructions, internal
procedures, RBAC 145 requirements and air carrier specifications.
When discrepancies are found, a non-conformance report is issued by an auditor. The
person responsible for the area where the non-conformance was discovered is
required to ensure the discrepancies are corrected. In addition, they will propose an
action plan for identifying the root cause of the problems that will eliminate these
types of undesirable conditions in the future. The quality auditor will follow up to
ensure the implementation of the corrective action and to certify that i t was effective.
The Quality Manager is responsible for the internal audit program. The Quality
Auditors are trained and qualified in accordance with internal procedure
requirements.
There is a group of quality control personnel under the Quality Management that is
responsible for verifying the compliance with the routines described on the manuals,
procedures in the shop. They are the liaison between quality and production shop
floor personnel on a day-by-day basis, answering questions, providing feedback and
also reporting safety issues that may affect the product integrity.
Ref. RBAC 145, SECTION 145.211
Applicable Internal Procedures:
QCWI AB0-36 - Internal and External Quality Audits – Auditors Qualification
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.6
TITLE: QUALITY AUDIT PERSONNEL
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.6 - QUALITY AUDIT PERSONNEL
Minimum requirements for qualification as an internal auditor are:
• Completed high school training or equivalent;
• 3 years of professional experience in the technical area or mechanical, electrical,
industrial/manufacturing engineering graduation; (*)
(*) A waiver for this requirement may be granted provided that meets the
conditions described in Training Program Manual (TPM).
• Internal or external approved audit qualification training course;
• Accompany two (or four) (**) internal audit processes under the supervision of a
qualified auditor.
(**) Depending on the professional experience. For details, refer to the internal
QCWI AB-036 procedure, at applicable additional requirements.
Applicable Internal Procedures:
QCWI AB-036 - Internal and External Quality Audits - Auditors Qualification
QCWI AB-022 - Direct Materials and Repair Services Suppliers Control
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.7
TITLE: CORRECTIVE ACTION
PROCEDURE
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.7 - CORRECTIVE ACTION PROCEDURE
Non-conformances raised before an article is approved for return to service, are
entered into a RNC (Report of Non-Conformity) workflow, which is used to track all
non-conformances detected during the production cycle of an article. Whenever a
non-conformance, related to a specific work order is entered into the RNC Workflow,
this work order is suspended until a disposition is defined and the part is released by
engineering. The Quality Manager is responsible for this program.
A person that has enough experience on the non-conformity part will be responsible
for a fact-based investigation of the process to determine the root cause of the non-
conformance, providing a systemic corrective action to remedy the undesirable
situation. If the part is considered as repairable, engineering will add operations to
the service instruction to rework and return it to service based on the procedures
described into the manual or approved technical data.
When a non-conformance is found after the article had been approved for return to
service, the Quality Manager is responsible for the investigation of the problem. If it
is considered as a violation of the regulations, the Quality Manager will inform the
owner/operator and propose a corrective action plan to fix the issue. He will also
notify the ANAC.
All crucial non-conformances found are discussed during quality review meetings
conducted quarterly with Operations Managers.
Ref. RBAC 145, SECTION 145.211
Applicable Internal Procedures:
QCWI AB-018 - Control of non-conforming product
QCWI AB-042 – Corrective actions
QCWI AB-064 - Quality System Review
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.8
TITLE: INSPECTION PROCEDURES
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.8 - INSPECTION PROCEDURES
RECEIVING INSPECTION (Incoming Inspection)
All incoming materials, consumables, raw material, other hardware, parts,
components, etc. are subject to receiving inspection, to ensure conformance to
purchase requirements and / or other specifications in accordance with QCWI-AB-044
and QCWI AB-123, which is based on ANAC IS 43-001, latest revision.
The receiving inspectors, enters the applicable information for each incoming item
into a computer-based system (OASIS-SAP), using the inbound document (with Air
Way Bill and Invoice information).
For all materials intended for installation on Brazilian products, the receiving
inspection verification includes:
a) Raw materials and standard parts
• Proper documentation, identification and traceability
• Conformity to a specification and acceptable quality
• Shelf life
• Contamination
• Shipping damage
• State of preservation
b) Articles those are maintained or altered
▪ Proper documentation, identification and traceability
▪ Shipping damage and contamination
▪ State of preservation
▪ Life limits
▪ AD`s and Service bulletins
▪ Functional test or tear down inspections
▪ ANAC approval of new articles
▪ Determination of what repairs are necessary
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PART: 2 SECTION: 2.8
TITLE: INSPECTION PROCEDURES
PAGE NO: 2
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.8 - INSPECTION PROCEDURES (Cont.)
Acceptable parts moved to the warehouse are accompanied by a receiving inspection
document, such as ANAC Form F-100-1 (or similar applicable Airworthiness Approval
Tag) which provides traceability to an approved source.
A Material Discrepancy Report is attached to any rejected material which is moved to
the quarantine crib located in the Receiving Inspection area, until an appropriate
disposition is defined.
The documents originally received with the parts are archived in the warehouse
archives area or in a specific electronic folder, providing retrieving of these
documents at any time.
GENERAL REQUIREMENTS:
1 - Visual receiving inspection is required for:
• New components manufactured under a type or production certificate or in
accordance with a Technical Standard Order (or similar ANAC approved technical
data).
• Articles, as defined in ANAC IS 43-001, latest revision
• Standard parts, as defined in ANAC IS 43-001, latest revision
• Components which have been rebuilt by the manufacturer to production
specifications
Traceability documents from an organization holding an approved manufacture
process must be provided in accordance with QCWI AB-044 and QCWI AB-123.
Note 1) All materials been received by the organization, including new articles, are input into the materials system. This system checks the part number of the article and if it is not available into the data bank it cannot be acceptable and delivered to the stock room. If this occurs, the article is moved to the quarantine crib where it is maintained until definition of the final disposition. The data base of the materials system has only part numbers of the articles, which are approved by the ANAC.
Note 2) Visual receiving inspection is also performed to identify possible
contamination of the articles being received. If any contamination is found during the
receiving inspection the parts are moved to the quarantine crib and a report is
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REVISION DATE: Aug/31/2020
SECTION 2.8 - INSPECTION PROCEDURES (Cont.)
sent to the supplier requesting a corrective action in accordance with the internal
quality procedure QCWI AB-044.
Note 3) In the case that material is supplied by a RBAC Part 121 operator to be
installed in his own engine or accessory, a certification document issued by the same
RBAC Part 121 operator that supplies the material, certifying that the material is
traceable to an approved source and that the air carrier has and will maintain the
traceability documents required to prove that the part or material is in airworthy
condition. In this case the supplier must be the same as the end user.
2 - Any repaired or overhauled components, received by GE Celma must come from
an ANAC (or other applicable and acceptable regulatory agency) approved
maintenance organization. These parts do not require more than a visual receiving
inspection before being entered in service. Certification documents, such as a
Serviceable (Yellow) Tag or ANAC Form F-100-1 (or similar applicable Airworthiness
Approval Tag), with a description of work performed, i.e., work order, must be always
present.
Back-to-birth documentation issued by air carriers must be provided for Life Limited
Parts (LLP). The documentation must fully and clearly describe all installation and
removal data, since the LLP was first installed as new (zero time and zero cycle since
new) until current status.
Such data are, as a minimum: engine serial number, total time, total cycles and date
for each time the LLP have been installed and/or removed since new.
Note: Back-to-birth documentation issued by maintenance organization and parts
brokers are not acceptable.
3 - All materials requiring a functional check are routed to the proper area of the GE
Celma for the performance of this check. In case such check cannot be accomplished
internally, a contract maintenance facility with the authority for return to service will
be used.
Functional checks are performed in accordance with instructions contained in the
appropriate manufacturer's publications or other approved data. However, if such
specific instructions are not available, functional check requirements will be
determined by OEM Product Support Engineering and issued on a work order to
provide a means of recording compliance therewith.
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SECTION 2.8 - INSPECTION PROCEDURES (Cont.)
4 - All components or materials rejected during receiving inspection, including those
received with damage, without proper certification, identification, preservation or
without traceability to an approved source are placed in the quarantine crib in the
Receiving Inspection area and a Material Discrepancy Report is attached to it.
5 - All materials having shelf-life requirements are controlled by a computer system
operated by Receiving Inspection personnel. Shelf life materials are labeled with the
expiration date before being forwarded to the warehouse.
Any shelf-life material found in the shop, or store rooms without such identification,
or which was recalled by the Shelf-Life Computer System for an expired shelf-life will
be segregated and stored in the chemical storage area until final disposition is
determined.
Materials requiring special environmental conditions for storage are stored according
to manufacturer specifications.
6 - Materials that are received in lots and are released from stock in smaller units and
in such situations the traceability of the material back to the original lot is assured by
a traceability number “Entrada de Material Internacional” (EMI) or Purchase Order
number (PO), Lot number / Heat number found on the package or container of the
product.
7 - Whenever a received part presents indications which could be considered as
suspected unapproved part the receiving inspectors will reject this part, place it on
hold in the quarantine crib with a Material Discrepancy Report attached to it and
report such concern to the Quality Manager who will proceed in accordance with the
internal procedure QCWI AB-077 and after confirming thru an investigation will
submit the required documents to the ANAC.
8 - The receiving inspection personnel report to the Quality Manager with regard any
quality issues.
9 - All incoming inspection records are maintained in the Receiving Inspection area or
in a specific electronic folder, providing retrieving of these documents at any time.
Ref. RBAC 145, SECTION 145.211
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PART: 2 SECTION: 2.8
TITLE: INSPECTION PROCEDURES
PAGE NO: 5
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.8 - INSPECTION PROCEDURES (Cont.)
PRELIMINARY INSPECTION
Articles received for overhaul, maintenance, alteration or repair services are
submitted to a preliminary inspection performed by qualified inspectors or mechanic
inspectors, based on the OEM requirements, before beginning of any work. This
inspection is recorded on the Service Instruction which is identified by the Work
Order number. Furthermore, this information is attached to the product undergoing
maintenance.
The individual performing the inspection is not allowed to perform or sign for the
accomplishment of the maintenance activity being inspected.
During preliminary inspection is verified:
Proper documentation, provided by the customer, showing product traceability and
life control of Life Limited Parts (LLP’s).
Note: This information will remain in the product file.
State of preservation
Shipping damage and contamination
Airworthiness Directives and Service Bulletins
Functional test or teardown inspections
Determination of required repairs.
All corrective actions taken to correct any discrepancy is recorded and documented
on specific service instructions. These records show the relationship between the
discrepancies found and the corrective actions taken.
Discrepancies found outside agreed upon work scope are communicated to the
customer. Records of inspection are maintained in the engine work package.
Before beginning any work, Engineering ensures that the applicable technical data is
available in the working areas. If work is performed for an air carrier under the
continuous airworthiness requirements of RBAC 121, 125, 129 or 135, all required
information, and specifications requested by the air carrier are included, or referred
to in the work instructions following the article through the maintenance
organization.
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PART: 2 SECTION: 2.8
TITLE: INSPECTION PROCEDURES
PAGE NO: 6
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.8 - INSPECTION PROCEDURES (Cont.)
HIDDEN DAMAGE
The preliminary inspection is not limited to areas of obvious damage or deterioration,
but include a thorough and searching inspection for hidden damage.
Areas adjacent to any damaged area are inspected for hidden damage, or in case of
deterioration, a thorough review of all similar materials is evaluated.
All articles that have been involved in an accident are inspected by hidden damage.
The scope of this inspection is governed by the type of part with special
consideration to: (a) its previous operating history; (b) Malfunction or Defect Reports;
(c) Service Bulletins; (d) AD’s. The inspector or mechanic inspector from Overhaul
Management performing this inspection is responsible for recording on the service
instruction all discrepancies noted during hidden damage Inspection operation. This
information is made part of the Work Order file.
The individual performing the inspection is not allowed to perform or sign for the
accomplishment of the maintenance activity being inspected.
Whenever damage or deterioration, besides that reported by the customer are found,
inspectors record the discrepancy in the applicable service instructions and reports.
Engineering notifies the customer through the Customer Support Area.
All records of this inspection are maintained in the work package
IN-PROCESS INSPECTION
Trained and qualified inspectors or mechanic inspectors are assigned to perform
inspections at various stages of teardown, overhaul and repair of all units or
components received for service. These inspections include visual, dimensional, non-
destructive testing inspections and/or functional tests. In-process inspections are
accomplished in accordance with OEM requirements or other approved technical
data.
The individual performing the inspection is not allowed to perform or sign for the
accomplishment of the maintenance activity being inspected.
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PART: 2 SECTION: 2.8
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PAGE NO: 7
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.8 - INSPECTION PROCEDURES (Cont.)
Whenever a WIP (Work In Process) part presents indications which could be
considered as suspected unapproved part the inspectors or mechanic inspectors will
reject and move this part to a dedicate in-process quarantine area with a quarantine
tag (DRQCE0010) attached to it, and report such concern to the Quality Manager who
will proceed in accordance with the internal procedure QCWI AB-077 and after
confirming thru an investigation will submit the required documents to the ANAC.
Any part rejected during in-process inspection is identified with a rejected tag
(DRQCE0008, or corresponding OASIS-SAP ID Tag) if the part is considered as
unsalvageable (scrap) or with a quarantine tag (DRQCE0010, or corresponding
OASIS-SAP ID Tag) if the part is considered as salvageable. Those parts are sent to
dedicated and segregated areas depending of its condition.
FINAL INSPECTION AND RETURN TO SERVICE
Prior to approval for return to service, all engines, modules, accessories, components
or parts serviced are inspected in accordance with current instructions contained in
the manufacturer manuals performed by qualified inspectors or mechanic inspectors,
and inspected in accordance with maintenance rules of the National Civil Aviation
Agency (ANAC) performed by the return to service personnel. Before any engine,
module or accessory is shipped to the customer, all inspection and work records are
submitted to a final verification performed by authorized personnel to ensure the
documentation is correct and complete. Following the review of all documentation
the information will be archived in the article file.
The individual performing the inspection is not allowed to perform or sign for the
accomplishment of the maintenance activity being inspected.
Note: The minimum requirements for authorized return to service personnel is found
in QCWI AB-007, and the minimum training requirements for qualified inspectors or
mechanic inspectors is found in QCWI AB-090.
The final inspection is accomplished in accordance with current approved technical
data and recorded on Final Operation of Service Instruction (router in OASIS-SAP).
The product before being considered as good for return to service is submitted to
inspection, testing, calibration and preservation as required. Records of accomplished
work are provided to the customer as required.
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PART: 2 SECTION: 2.8
TITLE: INSPECTION PROCEDURES
PAGE NO: 8
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.8 - INSPECTION PROCEDURES (Cont.)
After been performed the service, products (*) are returned to service with the
applicable ANAC Forms F-100-01 and F-400-04(**) with a description of the work
performed per RBAC 43.9, and copies are kept in the engine package file.
(*) Engine, modules, accessories, individual parts or components
(**) Issued only for the engines.
ANAC Form F-400-04 must be issued whenever requested by customer and at least in
duplicate if there is a major repair or alteration performed in the engine shop visit.
Details for completing these forms can be found in the latest revision of IS 43.9-001
and IS 43.9-002.
Only articles, for which GE Celma is rated, are approved for return to service,
following maintenance accomplished in accordance with approved technical data.
Articles rejected during the final inspection are segregated, a non-conformance is
issued, and engineering must identify the final disposition.
No aircraft engine or module is released for return to service until the work order and
other records have been reviewed for completeness and final acceptance is obtained
by completion of a Final Inspection. The final inspection of engines is performed in
two steps:
1- Final inspection after complete engine assembly;
2- Final inspection after engine test in test cell before shipment to the customer.
GE Celma will not provide only the approval for return to service of a complete type-
certificated product following contracted maintenance, preventive maintenance or
alteration.
Ref. RBAC 145, SECTION 145.157; 145.217 (c)
Applicable Internal Procedures:
QCWI AB-007 - Employees control and identification system
QCWI AB-033 - Identification and certification of parts, engines and accessories
QCWI AB-044 - Receiving Inspection of Parts, Articles and Accessories
QCWI AB-063 - Control of shelf life materials
QCWI AB-123 - Receiving Inspection of Consumable Materials
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PART: 2 SECTION: 2.9
TITLE: ACCEPTANCE OF TOOLS &
EQUIPMENT
PAGE NO: 1
REVISION NUMBER: 2
REVISION DATE: Jul/07/2017
SECTION 2.9 - ACCEPTANCE OF TOOLS & EQUIPMENT
Special inspection tooling and test equipment other than those recommended by the
manufacturer, require a functional equivalence determination to assure they meet the
test capabilities, parameters and the required reliability.
Any equivalent tool or test equipment shall have its functional equivalency to the tool
recommended by the manufacturer proven by comparisons, tests, which assure that
all technical data, limitations and parameters, required by the manufacturer are met.
Equivalent tooling must be equal to performance standards established by the
original manufacturer.
If the manufacturers’ technical data is not available, a practical evaluation specified
by the responsible engineering area is performed in order to assure functional
equivalence through tests, analysis, demonstrations, etc.
The functional equivalence is documented electronically through a workflow
application developed by the quality assurance staff. The forms are maintained on file
with other documents or electronically as well as others attached scanned documents
that substantiate the equivalency, including but not limited to:
a) Technical data and/or specifications;
b) Drawings and/or photographs;
c) Service Instructions and/or repair Orders;
d) Test results and/or Analysis;
e) Certificates of Conformance;
f) Calibration Certificates;
g) Engineering Reports.
Note: Equivalent tooling must be identified by an identification number.
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PART: 2 SECTION: 2.9
TITLE: ACCEPTANCE OF TOOLS &
EQUIPMENT
PAGE NO: 2
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.9 - ACCEPTANCE OF TOOLS & EQUIPMENT (Cont.)
Equivalent tooling that requires periodic calibration control is added to the
Calibration Control System and receives an identification code.
Ref.: RBAC 145, SECTION 145 .109
Applicable Internal Procedures:
QCWI AB-043 - Procedure for determination of functional equivalency of tools,
equipment, test benches and consumable materials
QCWI AB-089 - Tools, instruments and equipment control
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PART: 2 SECTION: 2.10
TITLE: CALIBRATION OF TOOLS &
EQUIPMENT
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.10 - CALIBRATION OF TOOL & EQUIPMENT
All test and inspection equipment such as precision tools, gauges, scales, pressure
gauges, ammeters, ohmmeters, voltmeters, test equipment, X-ray, eddy current and
ultrasonic test equipment used to determine the airworthiness of articles are
subjected to periodic checks and calibration using documented techniques
recommended by the manufacturer.
Results of checks and calibrations in each phase of test are recorded in the
Calibration Control System, a computerized system developed for this purpose.
The Calibration Control System is used to control the calibration of precision tools
and test equipment, used to make airworthiness determinations. The system
identifies each piece of precision equipment with a unique number and maintains
calibration history records identifying the date of calibration, and the person testing
or calibrating the tool/ test equipment as well as the standard used for the calibration.
This system is queried weekly for all tools and test equipment having an expiration
date in the following week. The system generates a report, which is forwarded to
each cell leader, or supervisor who separate and make the tools and/or test
equipment available to Calibration Laboratory personnel.
Note: Calibration records are maintained for 5 years.
Precision equipment not requiring calibration is identified with a calibration not
required label explaining the reason why the calibration is not required. Equipment
that must be calibrated before each use is identified with a specific tag.
New precision test equipment is only included in the inventory after being properly
calibrated and included into the calibration control system.
In company-manufactured NDT inspection standards are certified and calibrated as
required.
All standards used in the Laboratory are calibrated by the manufacturer and are
traceable to the Brazilian National Standards Laboratory (INMETRO).
When test and/or calibrations are performed by an external organization, applicable
records and traceability to N.I.S.T., or another Standard accepted by the
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PART: 2 SECTION: 2.10
TITLE: CALIBRATION OF TOOLS &
EQUIPMENT
PAGE NO: 2
REVISION NUMBER: 1
REVISION DATE: Aug/21/2015
SECTION 2.10 - CALIBRATION OF TOOL & EQUIPMENT (Cont.)
Administrator must be provided. The Calibration Laboratory team is also responsible
for receiving and entering this information into the calibration system data base.
Outside contractors:
- Instituto Nacional de Metrologia, Normalização e Qualidade Industrial (INMETRO)
and its approved Calibration Laboratories.
- The standards of the country where the OEM is located may be used if those
standards have been accepted by the Administrator.
The above listed outside agencies are contracted to perform test and/or calibration
when these services are not available at our Organization.
Test equipment shall be calibrated at periodic intervals based on manufacturer
recommendation, stability, purpose and degree of usage. The Quality Manager is
responsible for the calibration system.
Calibration Intervals:
The basic calibration intervals for instruments and tools are defined in accordance
with manufacturers recommendations.
The maximum period for instruments and tooling calibration is described on the
internal procedure QCWI AB-013 due to the calibration control system adopted.
Calibration intervals may be changed based on the calibration results history of the
instruments as defined on the internal procedure QCWI AB-013.
A label, which provides the instrument identification number, date of last calibration,
date the calibration is due, as well as the name and badge number of the qualified
person who performed the calibration identify each piece of test equipment. The
identification number is also engraved on the piece of test equipment to assure
traceability is not lost.
Employees are not allowed to perform work on an engine or components using tools
or test equipment out of calibration. Auditors from Quality Management check the
test equipment labels at random, to assure equipment in use is calibrated and review
the calibration records for traceability and accuracy. If at any time a piece of test
equipment inadvertently exceeds its calibration due date, it is immediately
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PART: 2 SECTION: 2.10
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PAGE NO: 3
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.10 - CALIBRATION OF TOOL & EQUIPMENT (Cont.)
removed from service until a calibration check has been performed. A product impact
investigation is then conducted to define the corrective action to be taken on the
products inspected.
In the event of a device become broken, suspected of malfunctioning or determined
to be unreliable, it must be immediately forwarded to the Calibration Laboratory to
perform a check. During this check is verified its deviation and in case of the values
are greater than 2 (two) times the acceptance limit then a recall shall be conducted
following the process described in the internal procedure QCWI AB-013 related to
devices with Significant Out of Tolerance limits.
Master Standards used to calibrate working standards are traceable to INMETRO,
N.I.S.T. or another standard accepted by the Administrator. Working standards have a
calibration frequency of one year maximum.
All master calibration standards are maintained in the calibration laboratory. The
laboratory temperature and humidity are properly controlled.
The control of the master standards used to calibrate test equipment is also
maintained by the Calibration Control System.
Ref. RBAC 43, SECTION 43.13, RBAC 145, SECTION 145.109 and SECTION 145.211.
Applicable Internal Procedures:
QCWI AB-013 - Instruments Control and Calibration System
QCWI AB-084 - Tools control and inspection system
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PART: 2 SECTION: 2.11
TITLE: USE OF TOOLS &
EQUIPMENT
PAGE NO: 1
REVISION NUMBER: 1
REVISION DATE: Aug/21/2015
SECTION 2.11 - USE OF TOOLING & EQUIPMENT
Shop personnel are responsible to assure that inspection or test equipment, have a
current calibration label attached. Any piece of test equipment found in the shop
without a current calibration label attached is immediately forwarded to the
Calibration Laboratory for calibration.
All special tools are stored and maintained in their designated areas. Leaders of each
working area are responsible to maintain a list of all special tools under their
responsibility.
Note: All tools and equipment used are property of the company. The use of personal
tools is prohibited.
Employees are held accountable for controlling the tools they use. This requirement
prevents foreign object damage (FOD) or damage to the article they have worked on.
Ref: RBAC 145, SECTION 145.109
Applicable Internal Procedures:
QCWI AB-089 -Tools, instruments and equipment control
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PART: 2 SECTION: 2.12
TITLE: STATEMENT OF
CONFORMITY
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.12 - STATEMENT OF CONFORMITY
RBAC Requirements
RBAC Requisito Conformidade Referência
145.1
43.1
65.1
Applicability
GE CELMA performs maintenance services for
aircraft engines in accordance with the current
regulation.
MOM Part 1, Section 1.1
145.5
Certificate and
operations
specifications
requirements
The certificate (COM) and operations specifications
issued to GE Celma are available on the premises
(in visible and accessible place) for inspection by
the public and the ANAC. The fees' receipts already
paid are available for presentation at any time.
MOM Part 1, Section 1.1
ANAC documents folder
filed in the quality
department.
145.51 Application for
certificate
GE CELMA had its certification process approved
by ANAC 7504-05/ANAC and operates according to
the requirements defined by the RBAC 145.
MOM Part 1, Section 1.1
145.53 Issue of certificate
GE CELMA had its certification process approved
by ANAC 7504-05/ANAC and operates according to
the requirements defined by the RBAC 145.
MOM Part 1, Section 1.1
145.55 Duration and renewal of
certificate
GE CELMA meets all the requirements about the
duration of the certificate and its related
documents.
MOM Part 1, Section 1.1
145.57 Amendment to or
transfer of certificate
GE CELMA will notify the ANAC any intention to
change of its previously approved scope.
MOM Part 1, Section 1.1
QCWI AB-034
145.59 Categories and Classes
[Ratings]
GE CELMA performs all services considering to the
categories, classes and limitations established in its
COM.
MOM Part 1, Section 1.1
145.61 Limited ratings GE CELMA meets all the requirements about its
limitations. MOM Part 1, Section 1.1
145.103 Housing and facilities
requirements
GE CELMA has adequate housing and facilities for
all services that performs and for storage of
materials.
MOM Part 1, Section 1.1
MOM Part 2, Section 2.7
145.105 Change of location,
housing, or facilities
GE CELMA will notify the ANAC any intention to
modification of facilities or address.
MOM Part 1, Section 1.1
QCWI AB-034
145.109 Equipment, materials,
and data requirements
GE CELMA owns and controls all equipment and
tools necessary to perform the services of the
categories, classes and limitations of its COM.
MCQ Part 2, Section 2.9
MCQ Part 2, Section 2.10
MCQ Part 2, Section 2.11
QCWI AB-013, AB-043 e
AB-084
GE CELMA owns and controls all the technical data
necessary to perform the services of the categories,
classes and limitations of its COM.
MCQ Part 2, Section 2.4
QCWI AB-032
`
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PART: 2 SECTION: 2.12
TITLE: STATEMENT OF
CONFORMITY
PAGE NO: 2
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.12 - STATEMENT OF CONFORMITY (Cont.)
RBAC Requirements (cont.)
RBAC Requisito Conformidade Referência
145.151 Personnel requirements
GE CELMA meets all the requirements
for personnel as defined in RBACs 43
and 145.
MCQ Part 2, Section 2.1
QCWI AB-007.
145.153 Supervisory personnel
requirements
GE CELMA meets all the requirements
for personnel as defined in RBACs 43
and 145.
MCQ Part 2, Section 2.1
QCWI AB-007.
145.155 Inspection personnel
requirements
GE CELMA meets all the requirements
for personnel as defined in RBACs 43
and 145.
MCQ Part 2, Section 2.2
QCWI AB-007.
145.157 Personnel authorized to approve
an article for return to service
GE CELMA meets all the requirements
for personnel as defined in RBACs 43
and 145.
MCQ Part 2, Section 2.8
QCWI AB-007.
145.161 Records of management,
supervisory, and inspection
personnel
GE CELMA retains all necessary
records in the Quality Database, the
Human Resources and/or the
employee's file.
MOM Part 2, Section 3.6
MOM Part 2, Section 2.5
MCQ Part 2, Section 2.8
Electronic Database and file
in the Quality department.
145.163 Training requirements
GE CELMA meets all the requirements
for personnel as defined in RBACs 43,
65 and 145.
MPT Part 1, Section 1.6
QCWI AB-090.
145.165 Hazardous materials training
GE CELMA meets all the requirements
for personnel as defined in RBACs 43,
65 and 145.
MPT, QCWIs AB-090, 106 e
108.
145.201 Privileges and limitations of
certificate
GE CELMA is properly qualified to
provide maintenance services in its
facilities and in locations outside the
Company.
MOM Part 1, Section 1.1
145.203 Work performed at another
location
GE CELMA is properly qualified to
provide maintenance services in
locations outside the Company.
MOM Part 3, Section 3.22
145.205
Maintenance, preventive
maintenance, and alterations
performed for certificate holders
under parts 121 and 135
GE CELMA meets the requirements
established in RBACs 43 and 145. MOM Part 3, Section 3.11
145.207 Maintenance Organization
Manual manual
GE CELMA meets the requirements of
IS 145-009. MOM
145.209 Maintenance Organization
Manual contents
GE CELMA meets the requirements of
IS 145-009.
MOM, Index
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PART: 2 SECTION: 2.12
TITLE: STATEMENT OF
CONFORMITY
PAGE NO: 3
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.12 - STATEMENT OF CONFORMITY (Cont)
RBAC Requirements (cont.)
RBAC Requisito Conformidade Referência
145.211 Quality control system GE CELMA has a Quality Control System which
covers from receipt of the material and
intermediate processes until the release for
return to service as provided in RBAC
requirements.
MCQ Part 2, Section 2.5
145.213 Inspection of maintenance,
preventive maintenance, or
alterations
GE CELMA meets the requirements established
in RBACs 43 and 145. MCQ Part 2, Section 2.8
145.214-I Safety Management System –
SMS (SGSO)
GE Celma meets this requirement as described
in the Safety Management System Manual. MGSO (SMS)
145.215 Capability list GE CELMA meets the requirements established
in RBAC 145.
MOM Part 1, Section1.6 e
QCWI AB-086
145.217 Contract maintenance GE CELMA meets the requirements established
in RBAC 145.
MOM Part 3, Section 3.1
MOM Part 3, Section 3.7
145.219 Recordkeeping GE CELMA meets the requirements established
in RBAC 145.
MOM Part 3, Section 3.9
e QWCI AB-094 e QWCI
AB-074
145.221 Service difficulty reports
GE CELMA will issue a report to ANAC within
96 hours, if you discover any abnormality
framed in this RBAC.
MOM Part 3, Section 3.12
145.221-I Periodic reports
Report of Services Provided to Brazilian
operators. MOM Part 1, Section 1.1
Report of Technical Personnel. MOM Part 1, Section 1.1
145.223 ANAC inspections GE CELMA allows the ANAC performs its
scheduled or anytime inspections. MOM Part 1, Section 1.1
43.2 Records of overhaul and
rebuilding
GE CELMA meets the requirements established
in RBAC. MOM Part 3, Section 3.9
43.3
Persons authorized to perform
maintenance, preventive
maintenance, rebuilding, and
alterations
GE CELMA meets all the requirements for
personnel as defined in RBACs 43 and 145.
MCQ Seção 2, Item 3 e
QCWI AB-007.
43.5
Approval for return to service
after maintenance, preventive
maintenance, rebuilding, or
alteration
GE CELMA meets the requirements established
in RBAC. MCQ Seção 2, Item 3
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.12
TITLE: STATEMENT OF CONFORMITY
PAGE NO: 4
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.12 - STATEMENT OF CONFORMITY (Cont.)
RBAC Requirements (cont.)
RBAC Requisito Conformidade Referência
43.7 Persons authorized to approve aircraft,
airframes, aircraft engines, propellers,
appliances, or component parts for return to
service after maintenance, preventive
maintenance, rebuilding, or alteration
GE CELMA meets all the
requirements for personnel as
defined in RBHA 65, RBACs 43 and
145.
MOM Part 2, Section
2.5 e QCWI AB-007.
43.9
Content, form, and disposition of maintenance,
preventive maintenance, rebuilding, and
alteration records (except inspections performed
in accordance with part 91, or RBAC that
replaces it, or in accordance with 135.411(a)(1)
or the section 135.419 of RBAC 135)
GE CELMA meets the
requirements established in RBAC.
MOM Part 3, Section
3.9 QCWI AB-094
43.10 Disposition of life-limited aircraft parts GE CELMA meets the
requirements established in RBAC.
Attachment 003
page 14
QCWI AB-044/-074
43.11
Content, form, and disposition of records for
inspections conducted under parts 91, or RBAC
that replaces it, or in accordance with
135.411(a)(1) or the section 135.419 of RBAC
135)
GE CELMA meets the
requirements established in RBAC.
MOM Part 3, Section
3.9 QCWI AB-094
43.12 Maintenance records: Falsification, reproduction,
or alteration
GE CELMA meets the
requirements established in RBAC.
MOM Part 3, Section
3.9 QCWI AB-072
43.13 Performance rules (general) GE CELMA meets the
requirements established in RBAC.
MOM Part 3, Section
3.5
43.16 Airworthiness limitations GE CELMA meets the
requirements established in RBAC.
MOM Part 3, Section
3.5
65.11 Application for license or qualifications
Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
65.12 Use of psychoactive substances
GE CELMA meets the
requirements established in RBAC
120.
QCWI AB-092
65.16 Change of license holder name
Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
g GE Celma
ANAC - Quality Control Manual
PART: 2 SECTION: 2.12
TITLE: STATEMENT OF CONFORMITY
PAGE NO: 5
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 2.12 - STATEMENT OF CONFORMITY (Cont.)
RBAC Requirements (cont.)
RBAC Requisito Conformidade Referência
65.17 General examination procedures
Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
65.21 Address change GE Celma controls the licenses
issued to its employees.
MPT e QCWI AB-007
e AB-090.
65.71 Prerequisites for granting a license and
qualification
Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
65.72 Validity of licenses and qualifications
Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
65.73 Qualifications Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
65.75 Theoretical knowledge requirements
Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
65.77 Practical experience requirements Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
65.79 Skill requirements Employees of GE Celma have
training, qualifications and
licenses applicable to its activities
and its categories.
MPT e QCWI AB-007
e AB-090.
• GE Celma ANAC - Quality Control Manual
PART: 2 SECTION: 2.12 TITLE: STATEMENT OF CONFORMITY PAGE NO: 6 REVISION NUMBER: 3 REVISION DATE: Aug/31/2020
SECTION 2.12 - STATEMENT OF CONFORMITY (Cont.)
Supplementar Instruction (IS)
RBAC Requisito Conformidade Referencia The inspection personnel are familiar with this IS. MCO Secao 2, Item 2.3
Instructions for GE CELMA will issue the Form F-400-04 when performing MCO Secao 2, Item 2.8 IS 43.9- a major modification or major repair in oengines of 001
completing Form F- Brazilian operators. OCWI AB-033 400-04 (SEGVOO 001)
GE CELMA will issue the Form F-400-04 in accordance MCO Secao 2, Item 2.8 with the instructions in this IS. OCWI AB-033 Engineering departments are responsible for requesting the incorporation of Airworthiness Directives to products MOM Part 3, Section 3.4 Guidelines. The departments subordinated to the OCWI AB-087 Production Managers are responsible for the incorporation of Airworthiness Directives.
IS 39- Airworthiness The inspection personnel are familiar with this IS. MCO Secao 2, Item 2.3
001 Directives The Airworthiness Directives are kept up to date by the MCO Secao 2, Item 2.4 e Technical Documentation department. OCWI AB-032 Procedure for the management of Airworthiness OCWI AB-032 e Directives. OCWI AB-087 The incorporated Airworthiness Directives are logged on MCO Secao 2, Item 2.8 Form F-100-01. OCWI AB-033
Statement of Conformity Approval by:
Ma cio da Silva Breder Quality Manager - Responsavel Tecnico (RT)
g GE Celma
ANAC - Quality Control Manual
PART: 3 SECTION: 3.1
TITLE: LIST OF INTERNAL PROCEDURES
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 3.1 - LIST OF INTERNAL PROCEDURES
Follows a list of the internal procedures referenced on the Maintenance Organization
Manual and on the Quality Control Manual:
PRP - 006 - Repair Service Instruction Standardization
PRP - 007 - Criteria For Implementation and Change of Repairs
PRV - 015 - Overhaul Routers Standardization
QCWI AB-007 - Employees Control and Identification System
QCWI AB-013 - Instruments Control and Calibration System
QCWI AB-018 - Control of non-conforming product
QCWI AB-022 - Direct Materials and Repair Services Suppliers Control
QCWI AB-024 - Contract Review
QCWI AB-027 - Non-Destructive Testing Personnel Certification
QCWI AB-028 - Service Instructions Issue, Modification and Control
QCWI AB-029 - Routine for Services Execution
QCWI AB-030 - Control and Disposition of Rejected Items
QCWI AB-032 - Control and Distribution of Technical Documents
QCWI AB-033 - Identification and certification of parts, engines and accessories
QCWI AB-034 - Organization's significant modifications control
QCWI AB-036 - Internal and External Quality Audits- Auditor Qualification
QCWI AB-042 – Corrective Actions
QCWI AB-043 - Procedure for determination of functional equivalency of tools,
equipment, test benches and consumable materials
QCWI AB-044 - Receiving Inspection of Parts, Articles and Accessories
QCWI AB-058 - Record Documents Control of the Technical Procedures
g GE Celma
ANAC - Quality Control Manual
PART: 3 SECTION: 3.1
TITLE: LIST OF INTERNAL PROCEDURES
PAGE NO: 2
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 3.1 - LIST OF PROCEDURES REFERENCED ON THIS MANUAL (Cont)
QCWI AB-059 - On Job Training
QCWI AB-063 - Control of shelf life materials
QCWI AB-064 - Quality System Review
QCWI AB-065 - Handling, Protection and Transportation of Parts
QCWI AB-067 - Preservation of Engine Parts
QCWI AB-070 - Departure record and control
QCWI AB-072 - Filling Up of Technical Documentation
QCWI AB-074 - Quality Records
QCWI AB-076 - Software Systems Control
QCWI AB-077 - Detect and Report Suspected Unapproved Parts
QCWI AB-079 - Fusion welding: welder qualification/ welding operator
QCWI AB-083 – Blockage of Technical Documents in Electronic Environment
QCWI AB-084 - Tools control and inspection system
QCWI AB-086 - Capability List Amendment
QCWI AB-087 - AD`s/ASB`s/SB`s accomplishment control
QCWI AB-089 - Tools, instruments and equipment control
QCWI AB-090 - Technical Trainings
QCWI AB-094 - Records of Services Performed In Engines
QCWI AB-106 - Routine for purchase, engine/modules receiving, and control of
materials
QCWI AB-123 - Receiving Inspection of Consumable Materials
QCWI AB-900 - Work Performed Outside GE Celma
g GE Celma
ANAC - Quality Control Manual
PART: 3 SECTION: 3.2
TITLE: SAMPLE DOCUMENTATION
PAGE NO: 1
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
SECTION 3.2 - SAMPLE DOCUMENTATION
The internal quality procedure QCWI AB-058 - Record Documents Control of the
Technical Procedures, establishes the routine for issuing and controlling the forms
used throughout the company.
Quality management is responsible for approve and maintain the current forms into
the internal network directory, which can be accessed by all employees.
Most of GE Celma forms are self-explanatory, i.e., the data required to fill up each
block is unique and easily understood.
For those forms, which the fill up instructions are consider not so evident, there is a
specific instruction for completing them on the applicable internal document that
makes reference to them or into the internal network, annex to the forms.
Refer to the latest revision of Attachment to the Regulatory Manuals, No. 003, in
order to consult the GE CELMA QUALITY SYSTEM FORMS.
The other applicable forms issued by the regulatory agency, also used into the shops
are referenced in the following pages:
Applicable Internal Procedures:
QCWI AB-058 - Record documents control of the technical procedures
g GE Celma
ANAC - Quality Control Manual
PART: 3 SECTION: 3.2
TITLE: SAMPLE DOCUMENTATION
PAGE NO: 2
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
3.2.1 - MAJOR REPAIR AND ALTERATION – ANAC FORM SEGVOO 001(F-400-04)
This form can be found at ANAC website by the following link:
https://sistemas.anac.gov.br/certificacao/Form/Form.asp
g GE Celma
ANAC - Quality Control Manual
PART: 3 SECTION: 3.2
TITLE: SAMPLE DOCUMENTATION
PAGE NO: 3
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
3.2.2 - APPLICATION FOR MAINTENANCE ORGANIZATION CERTIFICATE – ANAC
FORM F-100-06
This form can be found at ANAC website by the following link:
https://sistemas.anac.gov.br/certificacao/Form/Form.asp
g GE Celma
ANAC - Quality Control Manual
PART: 3 SECTION: 3.2
TITLE: SAMPLE DOCUMENTATION
PAGE NO: 4
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
3.2.3 – ANAC FORM SEGVOO 003 (F-100-01) – AIRWORTHINESS APPROVAL TAG
This form can be found at ANAC website by the following link:
https://sistemas.anac.gov.br/certificacao/Form/Form.asp
g GE Celma
ANAC - Quality Control Manual
PART: 3 SECTION: 3.2
TITLE: SAMPLE DOCUMENTATION
PAGE NO: 5
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
3.2.4 – SERVICE DIFFICULTY REPORT – ANAC FORM F-600-01
This form can be found at ANAC website by the following link:
https://sistemas.anac.gov.br/certificacao/Form/Form.asp
g GE Celma
ANAC - Quality Control Manual
PART: 3 SECTION: 3.2
TITLE: SAMPLE DOCUMENTATION
PAGE NO: 6
REVISION NUMBER: 3
REVISION DATE: Aug/31/2020
3.2.5 - SUSPECTED UNAPPROVED PARTS NOTIFICATION - ANAC FORM F-043-01
This form can be found at ANAC website by the following link:
https://sistemas.anac.gov.br/certificacao/Form/Form.asp
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