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Managed Print Services
Increase efficiencies and drive down costs within the print environment.
A Complete Solution
Case Study: DOW Chemical
• Reduced the number of devices from 16,000 to 5,500
• Increased the employee to device ratio from 3:1 to 9:1
• Replaced 8 year old equipment
• 22% improvement in reliability metrics
• $21 million net cost savings to the company over 5 years
• Implemented in 49 countries, 333 sites, and 1,700 buildings
Source: “How Dow’s Human Element Tamed the Paper Tiger,” MPS Insights Journal, R. L. Elliott and T. L Kohnert, Photizo Group
Case Study
Our 4-phase Methodology
There are three stages to the analysis:•Our analysts work with our customers to define the project’s scope. •The analyst will then run a discovery process and gather critical data for the analysis. •The analyst will analyze the data to determine areas of opportunity (gap analysis).
Observe and Analyze
Data Collection Services (DCS)
•Downloaded from the internet inside your firewall
•Creates asset list
•Provides make, model, and serial number of all printing devices
•Monthly usage (i.e. page/job volume)
Observe and Analyze
Data Collection Services (DCS)
• Obsolete technology
• Under or over utilized printers
• High operating cost printers
• Waste and redundancy
• Low productivity devices
Observe and Analyze
Data Collection Services (DCS)
• Printers which are mismatched to applications
• Rogue purchases
• Areas to reduce cost
• Areas to improve productivity
Observe and Analyze
Observe and Analyze
Advanced Volume Report
• Includes mutual approval of master schedule and comprehensive print policy
• Recommended strategies for redeployment or replacement
Plan and Propose
• Onsite pre-deployment activities
• Coordinate equipment delivery and personnel
• Verification that all devices and software are correctly installed
• Testing and approval
• Point of escalation for emergencies
Deploy and Transition
Manage and Innovate
Technical View PrintFleet
• Single point of accountability for ongoing improvements
• Proactively identify and resolve issues— before you even know they might exist
Manage and Innovate
• Oversee ongoing operations
• monitor your environment’s performance
• analyze data for trends or issues
• serve as an intermediary for all your concerns
• Operate as a critical addition to your staff
• accountable for understanding your business priorities and continually delivering results
Manage and Innovate
Manage and Innovate
Map View PrintFleet
Manage and Innovate
Report View PrintFleet
Data Collection Services (DCS)
• Proactive monitoring of supply levels and service requests
• Allows just in time order/delivery model
• No need to stock supplies
• Eliminates hoarding of supplies
• Single, monthly invoice by A/P code
Our Technology
Our Technology
Supply View PrintFleet
MyPrinterManager.com
• Permission based, secure website
• Real time visibility into complete print environment
• Tracking and trending
• Moves/adds/changes
Our Technology
MyPrinterManager.com
• Utilization of devices
• Monitor user behavior
• Service activity
• Consumable tracking
Our Technology
Our Technology
• MyOfficePrinterServices awarded an HP Managed Print Advanced Specialist Accreditation
• Designation is for partners that have a dedicated managed print services (MPS) practice
• Able to sell HP imaging and printing hardware
HP Accreditation
• Understand current business process
• Evaluate print fleet (DCS)
• Create asset list: make, model, serial number
• Explore efficiency gains
• Look at utilization of print devices
• Analytics
• Provide proposal
Steps When a Firm Wants to Move Forward
We offer one complete solution
Customized offering
Initial cost savings out of the gate
Streamlined process – Just in Time Delivery
Dashboard & report monitoring
Consolidated billing
Very strong support & service
On-going & future optimization
Diversity
Sustainability
Summary/ Benefits
THANK YOU!
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