Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event...

Preview:

Citation preview

Making it Real: 'Mock Media' in Exercises

Christopher J. Kramer Argonne National Laboratory

Mock Media Overview

Test players' emergency

information response capabilities

Work closely with exercise directors to meet goals

Support evaluators

2

Mock Media Overview

Simulate news media and social media coverage

Cover “story” as if real event Produce real-time stories Assess player responses

3

Mock Media Overview

4

Argonne Mock Media Support

5

More than 120 exercises since 1993 –Chemical Stockpile Emergency Preparedness Program –Radiological Emergency Preparedness Program –DOE/NNSA

About Mock Media Who are they?

– Field reporters, videographers, photographers – Remotely-located reporters – Simulation Cell – Anchor desk – Multi-lingual

6

About Mock Media

7

About Mock Media Where do they come from?

– Former reporters, broadcasters, public information officers, communication professionals

– Experienced in covering breaking news stories and providing emergency public information

8

About Mock Media What do they do?

– Phone inquiries • Based on evolving exercise play • Written injects prepared during exercise design phase

9

About Mock Media What do they do?

– Field play • Accident scenes, decon sites, shelters, reception centers,

hospitals, emergency operations centers, government offices • Briefings, on-camera interviews

10

About Mock Media What do they do?

– News Conferences • Questions, requests for follow-up interviews, media packets • Streamed live over secure line to anywhere and anyone

11

About Mock Media

12

About Mock Media

What do they do?

– Produce print and broadcast news stories & social media posts • Injected into play during exercise • What media would tell public in emergency • Stories highlight gaps, inconsistencies, confusion • Players monitor and analyze stories and reports • Players correct, clarify or provide more information

13

About Mock Media

Print Stories

14

About Mock Media

Radio Stories

15

About Mock Media

Social Media Posts

16

About Mock Media

What information do they use?

– Anything provided by players – Information available to public – Other relevant, related topics

What information don’t they use? – Scenario – "Made-up"

17

Interacting with Mock Media Phone calls and field play

– Use actual phone numbers available to media or public – Reporter contact information included in communication

directory – Mock media do not play in front of real media

18

Interacting with Mock Media

Disseminating news stories

– ENN (Exercise News Network): exercisenewsnetwork.com • Print, radio and video news stories & social media posts

19

Interacting with Mock Media

Disseminating news stories

– ENN (Exercise News Network): exercisenewsnetwork.com • Print, radio and video news stories & social media posts

20

Interacting with Mock Media

Disseminating news stories

– ENN (Exercise News Network): exercisenewsnetwork.com • Print, radio and video news stories & social media posts

21

Mock Media Post-Exercise Not evaluators Support evaluation process

– Issues – Accomplishments – Recommendations – Player feedback

22

Mock Media Other Possible Duties

Can create and provide a

video record of the exercise for your agency

23

So... What’s in it for me?

Safe, secure environment

to practice crisis communication and media relations skills

Test Joint Information System / Center abilities

Safe way to train the boss and tech experts

24

Questions? Contact: Christopher J Kramer Argonne National Laboratory United States ckramer@anl.gov

Produced by Argonne National Laboratory, at U.S. Department of Energy Office of Science laboratory, operated by UChicago Argonne, LLC, under contract DE-AC02-06CH11357. The U.S. Government retains for itself and others acting on its behalf a nonexclusive, royaltyfree license in this video, with the rights to reproduce, to prepare derivative works, and to display publicly.

Recommended