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Papadopoulos B. Tan J.MacGregor Smith S.B. Gershwin. Springer-Verlag BerlinHeidelberg, 2006

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4. Queueing Networks and Markov Chains:Modeling and Performance Evaluation withComputer Science Applications, Second Edition. Gunter Bolch, Stefan Greiner, Hermannde Meer, Kishor S. Trivedi. 2006, John Wiley & Sons, Inc.

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Productivity and Quality- A multidisciplinary perspective, McGraw-Hill, r •• '\

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r, E. L. Demeulemeester , W. S.Herroelen, Project Scheduling: A Research Handbook, Kluwer AcademicPublisher, '\'•• '\'

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