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EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 1
EUROPEANICTPROFESSIONALROLEPROFILESVERSION2
CWA16458:2018LOGFILEOverviewallICTProfilechangesintitle,summarystatement,missionande-Competencesfromversion1toversion2
Versions Version1 Version2
RoleProfileTITLE AccountManager(1) AccountManagerRole(1)
Summarystatement
Seniorfocalpointforclientsalesandcustomersatisfaction.
Nochange
Mission Buildsbusinessrelationshipswithclientstofacilitatethesaleofhardware,software,telecommunicationsorICTservices.Identifiesopportunitiesandmanagessourcinganddeliveryofproductstocustomers.Hasresponsibilityforachievingsalestargetsandmaintainingprofitability.
Nochange
e-Competences(frome-CF)
D.5.SalesProposalDevelopment-L.4
D.6.ChannelManagement-L.4
D.7.SalesManagement-L.5
E.1.ForecastDevelopment-L.3
E.4.RelationshipManagement-L.4
D.5.SalesProposalDevelopment-L.3
D.6.ChannelManagement-L.4
D.7.SalesManagement-L.4
E.1.ForecastDevelopment-L.3
E.4.RelationshipManagement-L.4
RoleProfileTITLE BusinessAnalyst(2) BusinessAnalystRole(2)
Summarystatement
AnalysesInformationSystemforimprovingbusinessperformance.
Analysesthebusinessdomainandoptimisesbusinessperformancethroughtechnologyapplication.
Mission Identifiesareaswhereinformationsystemchangesareneededtosupportbusinessplansandmonitorstheimpactintermsofchangemanagement.ContributestothegeneralfunctionalrequirementsofthebusinessorganizationintheareaofICTsolutions.AnalysesbusinessneedsandtranslatesthemintoICTsolutions.
Analysestheinformationandtheprocessesneededtosupportbusinessplans.Formulatesfunctionalandnon-functionalrequirementsofthebusinessorganisationandadvisesonthelifecycleoftheinformationsolutions.Evaluatestheimpactintermsofchangemanagement.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 2
Versions Version1 Version2
e-Competences(frome-CF)
A.1.ISandBusinessStrategyalignment-L.4
A.3.BusinessPlanDevelopment-L.4
E.5.ProcessImprovement-L.4
A.1.ISandBusinessStrategyAlignment-L.4
A.3.BusinessPlanDevelopment-L.4
D.10.InformationandKnowledgeManagement-L.4
D.11NeedsIdentification–L.4
E.5.ProcessImprovement-L.4
RoleProfileTITLE BusinessInformationManager(3) BusinessInformationManagerRole(3)
Summarystatement
ProposesplansandmanagesfunctionalandtechnicalevolutionsoftheInformationSystemwithintherelevantbusinessdomain.
Proposes,plansandmanagesfunctionaldevelopmentoftheInformationSystem(IS)focusingupontheneedsofusers.
Mission Managesandimplementsupdatestoexistingapplicationsandmaintenanceactivitiesguidedbytheneeds,costsandplansagreedwithinternalusers.Ensuresqualityofserviceandinternalusersatisfaction.
AlignstheInformationSystemtothebusinessstrategywithintheirarea/domain.Ensurescontinuousenhancementwhilstaccountingforuserrequirements,servicequalityandbudgetaryconstraints.
e-Competences(frome-CF)
A.1.ISandBusinessStrategyAlignment-L.4
A.3.BusinessPlanDevelopment-L.4
D.10.InformationandKnowledgeManagement-L.5
E.2.ProjectandPortfolioManagement-L.4
E.7.BusinessChangeManagement-L.4
A.1.ISandBusinessStrategyAlignment-L.4
A.3.BusinessPlanDevelopment-L.4
E.4.RelationshipManagement-L.4
E.7.BusinessChangeManagement-L.4
E9.ITGovernance-L.5
RoleProfileTITLE ChiefInformationOfficer(4) ChiefInformationOfficerRole(4)
Summarystatement
DevelopsandmaintainsInformationSystemscomplianttobusinessandorganisation’sneeds.
DevelopsandmaintainsInformationSystemstogeneratevalueforthebusinessandmeettheorganisation’sneeds.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 3
Versions Version1 Version2
Mission DefinesandimplementsgovernanceandICTstrategy.DeterminesnecessaryresourcesforICTstrategyimplementation.AnticipatesICTmarketevolutionsandcompanybusinessneeds.Contributestothedevelopmentoftheorganisation’sstrategicplan.Leadsorparticipatesinlargerchangeprojects.
EnsuresthealignmentoftheInformationSystemsstrategywiththebusinessstrategy.Providesleadershipfortheimplementationanddevelopmentoftheorganisationsarchitectureandapplications.
e-Competences(frome-CF)
A.1.ISandBusinessStrategyAlignment-L.5
A.3.BusinessPlanDevelopment-L.5
E.2.ProjectandPortfolioManagement-L.5
E.4.RelationshipManagement-L.4
E.9.ITGovernance-L.5
Nochange
RoleProfileTITLE DatabaseAdministrator(5) DatabaseAdministratorRole(5)
Summarystatement
Designsandimplements,ormonitorsandmaintainsdatabases.
Designs,implements,ormonitorsandmaintainsdatasets,structured(databases)andunstructured(bigdata).
Mission Ensuresthedesignandtheimplementation(Developer),orensuresthemaintenanceandrepairofanorganization'sdatabase(Administrator)tosupportinformationsystemsolutionsthatmeetbusinessinformationneeds.Verifiesthedevelopmentanddesignofdatabasestrategies,monitoringandimprovingdatabaseperformanceandcapacity,andplanningforfutureexpansionrequirements.Plans,co-ordinatesandimplementssecuritymeasurestosafeguardthedatabase.
Administerandmonitordatamanagementsystemsandensuresdesign,consistency,qualityandsecurity.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 4
Versions Version1 Version2
e-Competences(frome-CF)
A.6.Applicationdesign-L.1
B.1.DesignandDevelop.-L.3
B.2.Systemintegration-L.2-3
C.4.Problemmanagement-L.3
D.10.Informationandknowledgemanagement-L.3
B.1.DesignandDevelop.-L.3
B.2.Systemintegration-L.3
C.2.ChangeSupport-L.3
D.10.InformationandKnowledgemanagement-L.3
E.8.InformationSecurityManagement-L.3
RoleProfileTITLE Developer(6) DeveloperRole(6)
Summarystatement
Builds/codesICTsolutionsandspecifiesICTproductsaccordingtothecustomerneeds.
Designsand/orcodescomponentstomeetsolutionspecifications.
Mission EnsuresbuildingandimplementingofICTapplications.Contributestoplanning,lowleveldesign.Compilesdiagnosticprogramsanddesignsandwritescodeforoperatingsystemsandsoftwaretoensureoptimumefficiencyandfunctionality.
EnsuresbuildingandimplementingofICTapplications.Contributestolow-leveldesign.Writescodetoensureoptimumefficiencyandfunctionalityanduserexperience.
e-Competences(frome-CF)
B.1.DesignandDevelop.-L.3
B.2.SystemsIntegration-L.2
B.3.Testing-L.2
B.5.DocumentationProduction-L.3
C.4.ProblemManagement-L.3
Nochange
RoleProfileTITLE DigitalMediaSpecialist(7) DigitalMediaSpecialistRole(7)
Summarystatement
Createswebsitesandmultimediaapplicationscombiningthepowerofdigitaltechnologywitheffectiveuseofgraphics,audio,photographicandvideoimages.
Integratesdigitaltechnologycomponentsforinternalandexternalcommunicationpurposes.
Mission Designs,laysoutandcodes,multimediaapplicationsandwebsitestomaximizeinformationpresentation,includingmarketingmessages.Makesrecommendationsontechnicalinterfacesandensuressustainabilitythroughapplicationofappropriatecontentmanagementsystems.
Designsandcodessocialmediaapplicationsandwebsites.MakesrecommendationsonApplicationProgrammingInterface(API)andsupportsefficiencythroughappropriatecontentmanagementsystems.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 5
Versions Version1 Version2
e-Competences(frome-CF)
A.6.ApplicationDesign-L.2
B.1.DesignandDevelop.-L.3
B.3.Testing-L.2
B.4.SolutionDeployment-L.3
B.5.DocumentationProduction-L.3
A.6.ApplicationDesign-L.2
B.1.DesignandDevelop.-L.3
B.3.Testing-L.2
B.4.SolutionDeployment-L.3
D.12.DigitalMarketing–L.2
RoleProfileTITLE EnterpriseArchitect(8) EnterpriseArchitectRole(8)
Summarystatement
DesignsandmaintainstheEnterpriseArchitecture.
DesignsandmaintainstheholisticarchitectureofbusinessprocessesandInformationSystems.
Mission Balancestechnologicalopportunitieswithbusiness(process)requirements.Maintainsaholisticviewoftheorganisation’sstrategy,processes,informationandICTassets.Linksthebusinessmission,strategyandprocessestotheITstrategy.
Maintainsaholisticperspectiveoftheorganisationstrategy,processes,information,securityandICTassets.Linksthemission,strategyandbusinessprocessestotheITstrategy.Ensuresprojectchoicesareintegratedconsistently,efficientlyandinasustainablemanneraccordingtotheenterprise’sdigitalstandards.
e-Competences(frome-CF)
A.1.ISandBusinessStrategyAlignment-L.4-5
A.3.BusinessPlanDevelopment-L.3-4
A.5.ArchitectureDesign-L.4
A.7.TechnologyWatching-L.5
E.7.BusinessChangeManagement-L.4-5
A.1.ISandBusinessStrategyAlignment-L.5
A.3.BusinessPlanDevelopment-L.4
A.5.ArchitectureDesign-L.4
A.7.TechnologyWatching-L.5
E.8.InformationSecurityManagement-L.3
RoleProfileTITLE ICTConsultant(9) DigitalConsultantRole(9)
Summarystatement
SupportsunderstandingofhownewICTtechnologiesaddvaluetoabusiness.
Supportsunderstandingofhowdigitaltechnologiesaddvaluetoabusiness.
Mission Ensurestechnologicalwatchtoinformstakeholdersofemergenttechnologies.AnticipatesandbringstomaturityICTprojectsbytheintroductionofappropriatetechnology.Communicatesthevalueofnewtechnologiestothebusiness.Contributestoprojectdefinitions.
Maintainsatechnologywatchtoinformstakeholdersofexistingandemergingtechnologiesandtheirpotentialtoaddbusinessvalue.SupportstheidentificationofneedsandsolutionsforachievingbusinessandISstrategicgoals.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 6
Versions Version1 Version2
e-Competences(frome-CF)
A7.Technologywatching-L.5
A3.BusinessPlanDevelopment-L.4
A4.ProductorProjectPlanning-L.3
E3.RiskManagement-L.3
E7.BusinessChangeManagement-L.4-5
A7.TechnologyTrendMonitoring-L.4
A9.Innovating-L.4
D.11.NeedsIdentification-L.4
E3.RiskManagement-L.4
E7.BusinessChangeManagement-L.4
RoleProfileTITLE ICTOperationsManager(10) ICTOperationsManagerRole(10)
Summarystatement
Managesoperations,peopleandfurtherresourcesfortheICTactivity.
Managesoperations,peopleandoverallICTresources.
Mission ImplementsandmaintainsadesignatedpartoftheICTinfrastructure.
Ensuresthatactivitiesareconductedinaccordancewithorganizationalrules,processesandstandards.Anticipatesnecessarychangesaccordingtocompanystrategyandcostcontrols.Evaluatesandrecommendsinvestmentsbasedonnewtechnologies.EnsurestheeffectivenessoftheICTandassociatedriskmanagement.
ImplementsandmaintainsadesignatedpartofanICToperationensuringthatactivitiesareconductedinaccordancewithorganisationalrules,processesandstandards.Planschangesandimplementstheminaccordancewithorganisationalstrategyandbudget.RiskmanagesandensurestheeffectivenessoftheICTinfrastructure.
e-Competences(frome-CF)
D.9.PersonnelDevelopment-L.4
E.3.RiskManagement-L.3
E.6.ICTQualityManagement-L.3
E.7.BusinessChangeManagement-L.4
E.8.InformationSecurityManagement-L.3
D.9.PersonnelDevelopment-L.4
E.2.ProjectandPortfolioManagement-L.4
E.3.RiskManagement-L.3
E.6.ICTQualityManagement-L.3
E.8.InformationSecurityManagement-L.3
RoleProfileTITLE ICTSecurityManager(11) InformationSecurityManagerRole(11)
Summarystatement
Managesthedigitalsecuritypolicy. Leadsandmanagestheorganisationinformationsecuritypolicy.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 7
Versions Version1 Version2
Mission DefinestheInformationSystemsecuritypolicy.ManagessecuritydeploymentacrossallInformationSystems.Ensurestheprovisionofinformationavailability.RecognizedastheICTsecuritypolicyexpertbyinternalandexternalstakeholders.
Definestheinformationsecuritystrategyandmanagesimplementationacrosstheorganisation.Embedsproactiveinformationsecurityprotectionbyassessing,informing,alertingandeducatingtheentireorganisation.
e-Competences(frome-CF)
A.7.TechnologyWatching-L.4
D.1.InformationSecurityStrategyDevelopment-L.5
E.3.RiskManagement-L.3
E.9.ITGovernance-L.4
E.8.InformationSecurityManagement-L.4
A.7.TechnologyTrendMonitoring-L.4
D.1.InformationSecurityStrategyDevelopment-L.5
E.3.RiskManagement-L.4
E.8.InformationSecurityManagement-L.4
E.9.ITGovernance-L.4
RoleProfileTITLE ICTSecuritySpecialist(12) InformationSecuritySpecialistRole(12)
Summarystatement
Ensurestheimplementationoftheorganisationssecuritypolicy.
Ensurestheimplementationoftheorganisation’sinformationsecuritypolicybythesecureandappropriateuseofICTresources.
Mission Proposesandimplementsnecessarysecurityupdates.Advises,supports,informsandprovidestrainingandsecurityawareness.Takesdirectactiononallorpartofanetworkorsystem.IsrecognizedastheICTtechnicalsecurityexpertbypeers.
Defines,proposesandimplementsnecessaryinformationsecuritytechniqueandpracticesincompliancewithinformationsecuritystandardsandprocedures.Contributestosecuritypractices,awarenessandcompliancebyprovidingadvice,support,informationandtraining.
e-Competences(frome-CF)
C.2ChangeSupport-L.3
C.3ServiceDelivery-L.3
D.9PersonnelDevelopment-L.3
D.10.InformationandKnowledgeManagement-L.3
E.8InformationSecurityManagement-L.3-4
A.7.TechnologyTrendMonitoring-L.4
A9.Innovating-L.4
D.1.InformationSecurityManagement–L-4
D.3.EducationandTrainingProvision–L-3
E.3.RiskManagement-L.3
RoleProfileTITLE ICTTrainer(13) DigitalEducatorRole(13)
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 8
Versions Version1 Version2
Summarystatement
EducatesandtrainsICTprofessionalsandpractitionerstoreachpredefinedstandardsofICTtechnical/businesscompetence.
EducatesandtrainsProfessionalstoreachoptimaldigitalcompetencetosupportbusinessperformance.
Mission Providetheknowledgeandskillsrequiredtoensurethatstudentsareabletoeffectivelyperformtasksintheworkplace.
Providetheknowledgeandskillsrequiredtoensurethatpeopleareabletoeffectivelyperformtasksintheworkplace.
e-Competences(frome-CF)
D.3.EducationandTrainingProvision-L.2-3
D.9.PersonnelDevelopment-L.3
B.5.DocumentationProduction-L.3
D.3.EducationandTrainingProvision-L.3
D.9.PersonnelDevelopment-L.3
E.2.ProductandPortfolioManagement-L.2
RoleProfileTITLE NetworkSpecialist(14) NetworkSpecialistRole(14)
Summarystatement
Ensuresthealignmentofthenetwork,includingtelecommunicationand/orcomputerinfrastructuretomeettheorganisation’scommunicationneeds.
Nochange
Mission Managesandoperatesanetworkedinformationsystem,solvingproblemsandfaultstoensuredefinedservicelevels.Monitorsandimprovesnetworkperformances.
Managesandoperatesanetworkedinformationsystem,solvingproblemsandfaultstoensuredefinedservicelevels.Monitorsandimprovesnetworkperformancesandsecurity.
e-Competences(frome-CF)
B.1.DesignandDevelopment-L.2-3
B.2.SystemsIntegration-L.2-3
B.4.SolutionDeployment-L.2-3
C.4.ProblemManagement-L.2-3
E.8.InformationSecurityManagement-L.2
A.6.ApplicationDesign-L.3
B.2.ComponentIntegration-L.3
B.4.SolutionDeployment-L.3
C.4.ProblemManagement-L.3
E.8.InformationSecurityManagement-L.3
RoleProfileTITLE ProjectManager(15) ProjectManagerRole(15)
Summarystatement
Managesprojecttoachieveoptimalperformancethatconformstooriginalspecifications.
Managesprojectstoachieveoptimalperformanceandresults.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 9
Versions Version1 Version2
Mission Defines,implementsandmanagesprojectsfromconceptiontofinaldelivery.Responsibleforachievingoptimalresults,conformingtostandardsforquality,safetyandsustainabilityandcomplyingwithdefinedscope,performance,costs,andschedule.
Defines,implementsandmanagesprojectsfromconceptiontofinaldelivery.Responsibleforachievingoptimalresults,conformingtostandardsforquality,safetyandsustainabilityandcomplyingwithdefinedscope,performance,costs,andschedule.Deploysagilepracticeswhereapplicable.
e-Competences(frome-CF)
A.4.ProductorProjectPlanning-L.4
E.2.ProjectandPortfolioManagement-L.4
E.3.RiskManagement-L.3
E.4.RelationshipManagement-L.3
E.7.BusinessChangeManagement-L.3
Nochange
RoleProfileTITLE QualityAssuranceManager(16) QualityAssuranceManagerRole(16)
Summarystatement
GuaranteesthatInformationSystemsaredeliveredaccordingtoorganisationpolicies(quality,risks,ServiceLevelAgreement).
EnsuresthatprocessesandorganisationsimplementingInformationSystemscomplytoqualitypolicies.
Mission EstablishesandoperatesanICTqualityapproachcompliantwiththeorganization’sculture.Ensuresthatmanagementcontrolsarecorrectlyimplementedtosafeguardassets,dataintegrityandoperations.Isfocusedandcommittedtotheachievementofqualitygoalsandmonitorsstatisticstoforecastqualityoutcomes.
EstablishesandoperatesanICTqualityapproachalignedwiththeorganisation’sculture.Commitstheorganisationtotheachievementofqualitygoalsandanencouragesanenvironmentofcontinuousimprovement.
e-Competences(frome-CF)
D.2.ICTQualityStrategyDevelopment-L.4-5
E.3.RiskManagement-L.3
E.5.ProcessImprovement-L.3
E.6.ICTQualityManagement-L.4
D.2.ICTQualityStrategyDevelopment-L.4
E.3.RiskManagement-L.3
E.5.ProcessImprovement-L.4
E.6.ICTQualityManagement-L.4
RoleProfileTITLE ServiceDeskAgent(17) ServiceSupportRole(17)
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 10
Versions Version1 Version2
Summarystatement
Providesfirstlinetelephoneore-mailsupporttoclientswithtechnicalissues.
Providesremoteoronsitediagnosisorguidancetointernalorexternalclientswithtechnicalissues.
Mission ToprovideusersupportandtroubleshootICTproblemsandissues.TheprimaryobjectiveistoenableuserstomaximizetheirproductivitythroughefficientuseofICTequipmentorsoftwareapplications.
ToprovideusersupportandtroubleshootICTproblemsandissues.TheprimaryobjectiveistoenableuserstomaximizetheirproductivitythroughefficientandsecureuseofICTequipmentorsoftwareapplications.
e-Competences(frome-CF)
C.1.UserSupport-L.2
C.3.ServiceDelivery-L.1
C.4.ProblemManagement-L.2
C.1.UserSupport-L.2
C.2.ChangeSupport-L.2
C.3.ServiceDelivery-L.1
C.4.ProblemManagement-L.2
RoleProfileTITLE ServiceManager(18) ServiceManagerRole(18)
Summarystatement
Plans,implementsandmanagessolutionprovision.
Nochange
Mission ManagesthedefinitionofServiceLevelAgreements(SLAs),OperationalLevelAgreements(OLAs)contractsandKeyPerformanceIndicators(KPIs).NegotiatescontractswiththevariousbusinessdomainsorcustomersandinalignmentwiththeBusinessISManager.Manmanagesthestaffwhomonitor,reportandfulfiltheSLAs.
Takesmitigationactionincaseofnon-fulfilmentofagreements.Contributestothedevelopmentofthemaintenancebudgettogetherwithbusiness/financeorganisations.
ManagesthedefinitionofServiceLevelAgreements(SLAs),OperationalLevelAgreements(OLAs)contractsandKeyPerformanceIndicators(KPIs).Providespeoplemanagementofstaffmonitoring,reportingandfulfillingserviceactivities.Takesmitigationactionincaseofnon-fulfilmentofagreements.
e-Competences(frome-CF)
A.2.ServiceLevelManagement-L.4
C.3.ServiceDelivery-L.3
C.4.ProblemManagement-L.4
D.8.ContractManagement-L.4
D.9.PersonnelDevelopment-L.3
A.2.ServiceLevelManagement-L.4
C.3.ServiceDelivery-L.3
C.4.ProblemManagement-L.4
D.8.ContractManagement-L.3
D.9.PersonnelDevelopment-L.3
RoleProfileTITLE SystemsAdministrator(19) SystemsAdministratorRole(19)
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 11
Versions Version1 Version2
Summarystatement
AdministersICTSystemcomponentstomeetservicerequirements.
Nochange
Mission Installssoftware,configuresandupgradesICTsystems.Administersday-to-dayoperationstosatisfycontinuityofservice,recovery,securityandperformanceneeds.
Installssoftware,configuresandupgradesICTsystems.Administersday-to-dayoperationstosatisfycontinuityofservice,recovery,securityandperformanceneeds.
e-Competences(frome-CF)
B.2.SystemsIntegration-L.2
B.3.Testing-L.2
C.1.UserSupport-L.2-3
C.4.ProblemManagement-L.2
E.8.InformationSecurityManagement-L.2
B.2.SystemsIntegration-L.2
B.3.Testing-L.2
C.2.ChangeSupport-L.3
C.4.ProblemManagement-L.2
E.8.InformationSecurityManagement-L.2
RoleProfileTITLE SystemsAnalyst(20) SystemsAnalystRole(20)
Summarystatement
Analysesrequirementsandspecifiessoftwareandsystems.
AnalysesorganisationrequirementsandspecifiessoftwareandsystemrequirementsfornewITsolutions.
Mission Ensuresthetechnicaldesignandcontributestoimplementationofnewsoftwareand/orenhancements.
Ensuresthetechnicaldesignandcontributestotheimplementationofnewand/orenhancedsoftwareprovision.Providessolutionsfortheimprovementoforganisationalefficiencyandproductivity.
e-Competences(frome-CF)
A.5.ArchitectureDesign-L.3
E.5.ProcessImprovement-L.3-4
B.1.DesignandDevelop.-L.3-4
A.5.ArchitectureDesign-L.3
B.5.DocumentationProduction-L.3
B.6.SystemEngineering-L.4
E.5.ProcessImprovement-L.4
RoleProfileTITLE SystemsArchitect(21) SystemsArchitectRole(21)
Summarystatement
Plansandisaccountablefortheimplementationandintegrationofsoftwareand/orICTsystems.
Plans,designsandintegratesICTsystemcomponentsincludinghardware,softwareandservices.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 12
Versions Version1 Version2
Mission Designs,integratesandimplementscomplexICTsolutionsfromatechnicalperspective.Ensures,thattechnicalsolutions,proceduresandmodelsfordevelopmentareup-to-dateandcomplywithstandards.Watchestechnologydevelopmentandintegratesintonewsolutions.Actsasateamleaderfordevelopersandtechnicalexperts.
Designs,integratesandimplementscomplextechnicalICTsolutionsensuringproceduresandmodelsfordevelopmentarecurrentandcomplywithcommonstandards.Monitorsnewtechnologydevelopmentsandappliesifappropriate.Providestechnologicaldesignleadership.
e-Competences(frome-CF)
A.5.ArchitectureDesign-L.4
A.7.TechnologyWatching-L.4-5
B.1.DesignandDevelop.-L.4-5
B.2.Systemintegration-L.4
A.5.ArchitectureDesign-L.4
A.7.TechnologyWatching-L.4
A.9.Innovating–L.4
B.2.SystemIntegration-L.4
B.6.SystemEngineering-L.4
RoleProfileTITLE TechnicalSpecialist(22) TechnicalSpecialistRole(22)
Summarystatement
Maintainsandrepairshardwareandsoftwareonclientpremises.
Maintainsandrepairshardware,softwareandserviceapplications.
Mission Toeffectivelymaintaincustomerhardware/software.Responsiblefordeliveringtimelyandeffectiverepairstoensureoptimalsystemperformanceandsuperiorcustomersatisfaction.
Nochange
e-Competences(frome-CF)
C.2.ChangeSupport-L.3
C.3.ServiceDelivery-L.2
C.4.ProblemManagement-L.3
C.2.ChangeSupport-L.3
C.3.ServiceDelivery-L.2
C.4.ProblemManagement-L.3
E.3.RiskManagement-L.2
E.6.ICTQualityManagement-L.2
RoleProfileTITLE TestSpecialist(23) TestSpecialistRole(23)
Summarystatement
Designsandperformstestingplans. Nochange
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 13
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Mission Contributestocorrectnessandcompletenessofasystemensuringthatsolutionsmeettechnicalanduserrequirements.Contributesindifferentareasofsystemsdevelopment,testingsystemfunctionality,identifyinganomaliesanddiagnosingpossiblecauses.
Ensuresdeliveredorexistingproducts,applicationsorservicescomplywithtechnicalanduserneedsandspecifications.Forexistingsystems,applications,innovationsandchanges;diagnosesfailureofproductsorservicestomeetspecification.
e-Competences(frome-CF)
B.1.DesignandDevelop.-L.3-4
B.2.SystemsIntegration-L.2-3
B.3.Testing-L.2-3
B.4.SolutionDeployment-L.3
C.4.ProblemManagement-L.2-3
B.2.ComponentIntegration-L.3
B.3.Testing-L.3
B.4.SolutionDeployment-L.2
B.5.DocumentationProduction-L.3
E.3.RiskManagement-L.2
NEWPROFILESADDEDINVERSION2
RoleProfileTITLE SolutionDesignerRole(24)
Summarystatement
Providesthetranslationofbusinessrequirementsintoend-to-endITsolutions.
Mission Proposesanddesignssolutionsinlinewithtechnicalarchitecturewhichfitbusinessrequirementsandsupportchange.
e-Competences(frome-CF)
A.6.ApplicationDesign–L.3
A.9.Innovating–L.4
D.10.InformationandKnowledgeManagement–L.3
D.11.NeedsIdentification–L.4
RoleProfileTITLE DigitalTransformationRole(25)
Summarystatement
Providesleadershipfortheimplementationofthedigitaltransformationstrategyoftheorganisation.
Mission Driveculturalchangeandbuilddigitalcapabilitytodeliverinnovativebusinessmodelsandprocesses.
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RoleProfileTITLE SolutionDesignerRole(24)
e-Competences(frome-CF)
A.3.BusinessPlanDevelopment–L.5
A.5.ArchitectureDesignL.5
A.9.Innovating–L.5
E.7.BusinessChangeManagement–L.5
E.9.Governance–L.5
RoleProfileTITLE DevopsExpertRole(26)
Summarystatement
ImplementsprocessesandtoolstosuccessfullydeployDevOpstechniquesacrosstheentiresolutiondevelopmentlifecycle.
Mission Toapplyacross-functional,collaborativeapproachforthecreationofcustomer-centricsoftwaresolutions.Introduceautomationthroughoutthesoftwareproductionsystemtodeliverbettersoftwarefaster.
e-Competences(frome-CF)
B.1.ApplicationDevelopmentL.3
B.2.ComponentIntegration–L.4
B.3.Testing–L.4
B.4.SolutionDeployment–L.3
C.2.ChangeSupport-L.3
RoleProfileTITLE DataScientistRole(27)
Summarystatement
Leadstheprocessofapplyingdataanalytics.Deliversinsightsfromdatabyoptimisingtheanalyticsprocessandpresentingvisualdatarepresentations.
Mission Finds,managesandmergesmultipledatasourcesandensuresconsistencyofdatasets.Identifiesthemathematicalmodels,selectsandoptimisesthealgorhythmstodeliverbusinessvaluethroughinsights.Communicatespatternsandrecommendswaysofapplyingdata.
e-Competences(frome-CF)
A.7.TechnologyTrendMonitoring–L.5
A.9.Innovating–L.4
D.10.InformationandKnowledgeManagement–L.5
D.11.NeedsIdentification–L.4
E.1.ForecastDevelopment-Level4
RoleProfileTITLE DataSpecialistRole(28)
Summarystatement
Ensurestheimplementationoftheorganisationsdatamanagementpolicy.
EUICTProfessionalRoleProfilesversion2–The30ICTProfiles.CWAPart1.LOGFILEwww.cen.euwww.ecompetences.eu 15
RoleProfileTITLE SolutionDesignerRole(24)
Mission Ensuresassetprotectionthroughtheprovisionofclean,consistent,qualityassureddata.Maintainstheintegrityofdata,storesandsearchesdataandsupportspresentationofdataanalysis.
e-Competences(frome-CF)
A.6.ApplicationDesign–L.3
D.10.InformationandKnowledgeManagement–L.4
E.6.ICTQualityManagement–L.4
E.8.InformationSecurityManagement–L.4
RoleProfileTITLE ScrumMasterRole(29)
Summarystatement
Leadsandcoachesanagileteam.
Mission Createsahighperformanceself-manageddynamicteamminimisingimpedimentstodevelopmentprogress.Drivesteambyapplyingtheagileprocesstoachieveanoptimesedwork-flowthroughcontinuousimprovement.Supportsteamgoalsandcoordinatesactivitieswithotherteams.
e-Competences(frome-CF)
B.3.Testing-L.3
B.6.SystemsEngineering-L.4
D.9.PersonnelDevelopment–L.3
E.4.RelationshipManagement–L.3
RoleProfileTITLE ProductOwnerRole(30)
Summarystatement
RepresentsthevoiceofthecustomerinanAgileteam.
Mission Understandscustomerrequirementsandvalidatesthatthedevelopedsoftwaresolutionmeetsrequirements.LinksbusinessandAgileteams.
e-Competences(frome-CF)
A.4.Product/ServicePlanning–L.4
A.9.Innovation–L.4
D.11.NeedsIdentification–L.4
E.4.RelationshipManagementL.4
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