Lisa Ramirez Resume - 10-16

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LISA A. RAMIREZ San Jose, CA 95127

Lisaramirez221@gmail.com • 408.775.9588

CHANNEL SALES ACCOUNT MANAGER

Dynamic and passionate professional with proven record of success in Sales, surpassing

sales goals set by my employers, a team player giving 100% plus at all times. Creative

and personable leader with a history of developing and cultivating strong client

relationships and partnerships to find new sales opportunities.

SKILLS

OVER 15 YEARS’ EXPERIENCE AS A SALES PROFESSIONAL

AGGRESSIVE PROSPECTOR AND COLD CALLER

PROVEN TRACK RECORD OF EXCEEDING SALES QUOTA

CAPABLE OF UNDERSTANDING CLIENT OBJECTIVES AND HOW TO OVERCOME THEM

SKILLED AT MANAGING COMPLEX SALES

EXCELLENT COMMUNICATION SKILLS

EXTREMELY FAMILIAR WITH SALES PROCESS – FROM INFANCY TO COMPLETION

STRONG TIME MANAGEMENT, ORGANIZATION, PROJECT MANAGEMENT AND PROBLEM SOLVING SKILLS

STRONG INTERPERSONAL RAPPORT

PROFICIENT IN MICROSOFT DYNAMICS CRM

ABILITY TO WORK INDEPENDENTLY WITH MINIMAL SUPERVISION PROVEN ABILITY TO SELL HARDWARE,

SOFTWARE SOME PHARMACEUTICAL PRODUCTS

PERSONAL:

WORKS WELL UNDER PRESSURE IN A FAST PACE ENVIRONMENT

SELF-MOTIVATED, QUICK LEARNER OF TECHNICAL PRODUCTS

EXCELLENT VERBAL COMMUNICATIONS AND STRONG WRITTEN SKILLS

PATIENT AND RESOURCEFUL IN SOLVING PROBLEMS

WORKS IN HARMONY WITH ALL STAFF

TRUSTWORTHY, ETHICAL – HIGH DEGREE OF INTEGRITY

Lisa A. Ramirez Page 2

PROFESSIONAL EXPERIENCE

Untangle, San Jose, CA May 10 – October 2016

(company acquisition)

Channel Account Sales Manager

Manage 1,000+ channel partner with professional outbound contact

Recognize, troubleshoot and resolve Customer issues in a timely manner

Create, review and maintain partner Channel training documents & collateral

Create and implement deal registration program

Schedule and lead partner webinars with Sales Engineer for demonstrations

Provide pipeline management via CRM with clear documentation and updates

Become the liaison between Untangle departments and Channel Partners

DeltaTrak, Pleasanton, CA March 2012 – January 2016Inside

Sales Representative

Achieved 129% of quota to date, through a Sales Cycle also c losed the Largest New OEM

Account, $250,000 annual revenue.

Grown existing wholesale and distributor accounts 20% annually while prospecting for new

partners

Developed industry specific training with established channel partner and implement regional

training programs

Negotiate pricing and contracts with distributors based on a standard distributor discount

schedule, further negotiations based on customers volume and long term goals

Established long term, high volume accounts resulting in the highest revenue in the history of

the territory

Generated sales leads via market research, inbound inquiries, internet resources, trade shows,

professional associations and business association memberships

Interfaced with Marketing Departments to create targeted marketing strategies and collateral to

prospects and customer accounts

Conducted in-person meetings and presentations as well as webinar presentations to accounts

on a monthly and quarterly basis. Met with key personnel on product updates and new product

offerings that fit their business models.

Utilize CRM to track history and manage sales opportunities

Time Off – Raising Family 1997 to 2012

FALCO Data Products, Sunnyvale, CA 1994 to 1997

Inside Sales Representative

Responsible for strategic sales to senior executives focusing on SMB’s

Selected as Team Lead by management to oversee, train and mentor sales team

Lisa A. Ramirez Page 3 #1 sales representative in 7 of the months during tenure, consistently in the top 5 overall

Worked with vendor representatives in assessing functionality of products

High outbound call volume averging 50 calls per day

Worked with partners in developing and business opportunities in vertical market

Core Microsystems, San Jose, CA 1989 to 1994

Sales Representative

Awarded top performer for highest company sales for 4 consecutive quarters

sales focus on high-end workstations for AutoCAD market

Sold high end peripherals and Pentium workstations

Fielded inbound inquiries from regional and national marketing campaigns

Prepared customized order configurations for each workstation involving network card hubs and

related software

Knowledge base in VGA cards specifically for high graphics users; hard drives, tape back-ups,

monitors, digitizers and other computer related products

Education San Jose City College, San Jose, CA – Liberal Arts

Mission College, Santa Clara, CA – Marketing

ServSafe Certification – National Restaurant Association

American Women’s Business Association

CRM - Salesforce