Library Anxiety: Beyond Information: Discussion: Literacy...

Beyond Information:

Literacy about People and Space

Library Anxiety:

“Feelings of being lost stem from four

causes 1) the size of the library, 2) a

lack of knowledge about where things

were located, 3) how to begin, and 4)

what to do.” (Mellon, 1986, p. 162)

Inspiration:

Library Tours

“Libraries are made up of three kinds of

resources: information, infrastructure,

and individuals. “ (J. Freer)

Online Videos:

Illustrations:

Introducing FOH:

Faculty Office Hours

(Arizona State

University)

White Chocolate

Raspberry Lava Cakes

(Tasty)

CoreLife:

“How To Use This Place…”

Current Projects:

Discussion:

Focus by librarians on how to locate,

evaluate, and synthesize resources ne-

glects teaching users how to navigate

and effectively use library spaces and

interact with “people” services such as

the reference librarians

Uncertainty in how to use a space or

service or how to initiate and participate

in a conversation with library staff can

cause users to avoid services or places

Methods and media forms used by oth-

er markets and disciplines can be lever-

aged to create dynamic and interesting

content to help students engage with

people and space

Assets need to be available at point of

service so that users can interact with

content at point of need

Going Forward:

Marketing initiative to promote created

assets and encourage further explora-

tion of library spaces and services

Man-on-the-street-style video series to

show ways in which students leverage

the resources in a particular space

Exploring physical retail navigation and

usability trends and innovations

Video Audio Image

Academic

Integrity

Podcast

Sample

Reference

Interview

Jennifer Freer (Business Librarian) & Lara Nicosia (Liberal Arts Librarian)

Rochester Institute of Technology, 2017