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Culture Is the key
Our unique personality
Shared assumptions, values and beliefs
How we do things around here
It is all around us
Stories
Symbols
Control
Systems
Rituals & Routines
Paradigm
Organisational Structures
Power
Structures
• What core beliefs do the stories reflect?
• Are they about heroes or villains, Success's or disasters
• What is the language and jargon?
• What Status symbols are used?
• How internal or accessible?
• What are the core beliefs of leadership?
• How strongly held are those beliefs?
• How is power distributed ?
• Where are the main blockages to change?
• Flat/ hierarchical • Formal/informal• Encourage collaboration or competition?• What power structure do they support?
• What is most closely monitored and controlled
• Do we emphasise reward or punishment
• Related to history or current strategies
• What routines are emphasised?
• What would look odd if changed?
• What behaviour do routines encourage?
• What are the key rituals?
• What core beliefs do they reflect?
• How easy are rituals/ routines to change
Johnson & Scholes
Cultural Web
Moving From…To…• What core beliefs do the stories reflect?
• Are they about heroes or villains, Success's or
disasters
From …
Whew that was dangerous but we got away with it
• What is the language and jargon?
• What Status symbols are used?
• How internal or accessible?
From …
Standalone
• What are the core beliefs of leadership?
• How strongly held are those beliefs?
• How is power distributed ?
• Where are the main blockages to change?
From …
Outsourced to the specialists
• Flat/ hierarchical
• Formal/informal
• Encourage collaboration or competition?
• What power structure do they support?
From …
Delegated to a mid level manager
• What is most closely monitored and controlled
• Do we emphasise reward or punishment
• Related to history or current strategies
From…
Backward looking, what went wrong
• What is most closely monitored and controlled
• Do we emphasise reward or punishment
• Related to history or current strategies
From …
First thing bumped in meetings
To …
The innovators , who stopped problems before they occurred
To …
Integrated
To …
Core accountability of everyone
To …
The role of the most senior
To …
Preventive measures
To …
First thing covered in meetings
Stories
Symbols
Power Structures
Organisational Structures
Control Systems
Rituals & Routines
What happens now? What do we want to happen?
Characteristics of leadership …
Vision: Provides employees with a clear picture
of the direction the organisation is headed
Ability: Has the ability to deal with the
challenges the organisation faces
People: demonstrates that employees are
important to the success of the organisation
Quality: Is committed to providing high quality
products and services to external customers
Confidence: Inspires confidence among followers
Every interaction a leader has is a moment of truth…
Grunts a greeting
+ 4
+ 3
+ 2
+ 1
- 1
- 2
- 3
- 4
- 5
Disables software
Email Rule
H&S Training Rates
H&S Rep
Time Sheets
Quarterly MeetingCarpet
Work Station Assessment
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