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Slide 1
Building a
High-Performing
Team: Keep Calm and
Play to Your
StrengthsAugust 29,2019
Carolyn Sullivan
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 2
Whose Team
Do You Want to Be On?
Not this again…
That won’t work!
We tried that before…
That’s impossible…
They just don’t get it.
Whose fault is that?
I can’t.
Nothing ever changes
around here.
How can we do better?
What could work?
What’s different this time?
What’s possible?
How can we help them understand our view?
How can we avoid making that mistake?
What change is necessary?
A B
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 3
Which Team is Higher
Performing? Why?
Not this again…
That won’t work!
We tried that before…
That’s impossible…
They just don’t get it.
Whose fault is that?
I can’t.
Nothing ever changes
around here.
How can we do better?
What could work?
What’s different this time?
What’s possible?
How can we help them understand our view?
How can we avoid making that mistake?
What change is necessary here?
A B
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 4
The Choice is Yours
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 5
Our mission is to build a better world by increasing the effectiveness of nonprofit leaders and the impact of the organization they serve.
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 6
Coaching ConsultingTraining & Facilitation
Strategic Planning
Succession Planning
Executive Transition
Management
LeadershipRoundtables Skills-Based
Workshops
Team Building
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 7
Objectives
Define strengths-based approach
Increase understanding of strengths: business case for investing in them
Learn path to become high-performing team using strengths
Learn practical applications for leveraging teams’ strengths every day
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 8
Getting to Know Each Other
What made you choose this session?
What is something that has energized you at this conference?
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 9
Agenda
1. Strengths-Based Approach2. Understanding Individual
Strengths 3. Developing Team Strengths4. Creating a High-Performing,
Strengths-Based Organization
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 10
Module 1 Strengths-Based
Approach
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 11
Strengths: Shifting Our Perspective
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 12
Change the Way You See…
Yourself
Others
Organization
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 13
Is the glass
half full or
half empty?
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 14
Strengths: Little s
strengths (little s)
Defined as “good or beneficial qualities or attributes of a person or things”
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 15
strengths
My strengths
Generous
Skilled Communicator
Sense of Humor
Resilient
Big Picture Thinker Carolyn Sullivan
President/CEO
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 16
Strengths: Big SCliftonStrengths (Big S)
Focus on what’s RIGHT with people, what they naturally do well
Assessment
> 20M ppl across the world
Language
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 17
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 18
Talent ThemesAchiever
Activator
Adaptability
Analytical
Arranger
Belief
Command
Communication
Competition
Connectedness
Consistency
Context
Deliberative
Developer
Discipline
Empathy
Focus
Futuristic
Harmony
Ideation
Includer
Individualization
Input
Intellection
Learner
Maximizer
Positivity
Relator
Responsibility
Restorative
Self-Assurance
Significance
Strategic
Woo
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 19
The Business Case for a
Strengths-Based Approach
“Your best bet for successlies in building
on who you already are, not trying to become someone you’re not.”
~ Gallup, Inc.
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 20
CliftonStrengths
My Top Five Talents
Relator
Positivity
Connectedness
Strategic
ArrangerCarolyn Sullivan
President/CEO
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 21
Evidence-Based Approach: 50 yrs. 1966 Peter Drucker – The Effective Executive
1987 David Cooperrider (Appreciative Inquiry)
1998 Donald Clifton creates StrengthsFinder Assessment
1999 Martin Seligman (Positive Psychology)
2001 Buckingham/Clifton – Now Discover Your Strengths
2006 StrengthsQuest (created for students)
2007 StrengthsFinder 2.0 – Tom Rath
2009 Strengths-Based Leadership - Tom Rath
17+ million people worldwide have partaken
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 22
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 23
The Case for a Strengths-Based Organization
TEAMS10 – 19%
engagement14 – 29%
increased profit
16-72% lower turnover
INDIVIDUALS6x engagement
3x excellent quality of life
6x as likely to do what they do best
every day
CliftonStrengths
https://www.gallupstrengthscenter.com/home/en-us/about/
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 24
The Case for a Strengths-Based Organization
• Less likely to report
experiencing stress, anger,
sadness, physical pain
• Boost positive emotions
• More likely to report:
• Having ample energy
• Feel well-rested
• Happy
• Smiling and laughing a
lot
• Treated with respect
• Learning something new
STRENGTHS
ENGAGEMENT
IMPROVED WELL-BEING
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 25
Path to a High-Performing Strengths-Based Organization
1. Learn Your Strengths:
Assessment
Coaching
Retreat/Team Building
2. Learn Your Team Members’ Strengths:
Team Talent Map
Retreat/Team Building
Staff Meetings
3. Put Your Strengths to Work for You, Your Team,
and Your Organization:
Personal Strengths Statements
Performance Management
Project Management
Strategic Planning
4. Sustain Strengths-Based Culture:
Weekly Review of How You Used Your Strengths
Monthly Strengths Review with Your Supervisor
Strengths Exercises/Reports at Staff
Meetings
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 26
Module 2 Individual Talents
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 27
Understanding OurIndividual Talents & Strengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 28
Talent is…
How you naturally think, act, and feel
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 29
Handwriting Challenge
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 30
So …What is a Strength?
Talent (a natural way of thinking, feeling, or behaving)
+
Investment (time spent practicing, developing your skills,
and building your knowledge base)
= Strength (the ability to consistently provide near perfect performance)
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 31
Identifying & Activating Individual Talents & Strengths
1. List 5 personal assets (strengths, talents, skills, and virtues) that make a significant contribution to your effectiveness at work.
Hints: What have you been praised for? When do you feel energized?
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 32
Identifying & Activating Individual Talents & Strengths
I am the perfect person to accomplish
_________________________________
(describe an objective) because
I am/have ________________________________
(describe your strength)
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 33
Are you showing off
your assets?
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 34
Talents & Strengths are…
Unique. Dynamic. Shared.
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 35
Module 3Team Talents
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 36
High Performing TeamSingle most important driver
of team performance:
Regular opportunities to use their strengths!
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 37
Building a Strengths-Based Team
Do you have an opportunity
to do what you do best every day?
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 38
Understanding Strengths of Individuals On Your Team
If everyone on your team identified and understood their talents and strengths, how might that affect your team? Your
organization? You as an individual?
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 39
Guess what?
88% ARE NOT!
Only 12% ARE.
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 40
TRUST & CONNECTEDNESS
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 41
Imagine this…
A recent scenario in which you were not at your best.
How might that situation have played out differently if you had engaged your strengths?
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 42
Developing Shared Language: Four Domains of Leadership
Executing
Achiever
Arranger
Belief
Consistency
Deliberative
Discipline
Focus
Responsibility
Restorative
Influencing
Activator
Command
Communication
Competition
Maximizer
Self-Assurance
Significance
WOO
Relationship
Building
Adaptability
Connectedness
Developer
Empathy
Harmony
Includer
Individualization
Positivity
Relator
Strategic Thinking
Analytical
Context
Futuristic
Ideation
Input
Intellection
Learner
Strategic
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 43
CliftonStrengths for Teams: Four Domains of Leadership
Executing: Make things happen
Influencing: Helps team
reach audience
Relationship-Building: Hold team together
Strategic Thinking: Help team see possibilities
CliftonStrengths
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 44
Example: Strengths Mapping
CliftonStrengths
RELATIONSHIP BUILDING INFLUENCING STRATEGIC THINKING EXECUTING
Team
Members Ad
apta
bili
ty
Co
nn
ecte
dn
ess
De
velo
per
Emp
ath
y
Har
mo
ny
Incl
ud
er
Ind
ivid
ual
izat
ion
Po
siti
vity
Rel
ato
r
Act
ivat
or
Co
mm
and
Co
mm
un
icat
ion
Co
mp
etit
ion
Max
imiz
er
Self
-Ass
ura
nce
Sign
ific
ance
Wo
o
An
alyt
ical
Co
nte
xt
Futu
rist
ic
Idea
tio
n
Inp
ut
Inte
llect
ion
Lear
ner
Stra
tegi
c
Ach
ieve
r
Arr
ange
r
Bel
ief
Co
nsi
sten
cy
De
liber
ativ
e
Dis
cip
line
Focu
s
Res
po
nsi
bili
ty
Res
tora
tive
First Last 3 4 1 5 2
First Last 1 2 3 5 4
First Last 3 2 4 5 1
First Last 5 3 2 4 1
First Last 4 2 3 1 5
First Last 1 4 3 2 5
First Last 5 3 2 4 1
First Last 2 3 1 4 5
First Last 4 3 1 2 5
# of Talents 11 # of Talents 8 # of Talents 17 # of Talents 9
% of Talents 24% % of Talents 18% % of Talents 38% % of Talents 20%
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 45
Understanding Our
Collective Talents
“We are different so that we can know our need of one another, for no one is ultimately self-sufficient.”
~ Archbishop Desmond Tutu
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 46
Module 4 Creating a High-Performing,
Strengths-Based Organization
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 47
Path to a High-Performing
Strengths-Based Organization 1. Learn Your Strengths:
Assessment
Coaching
Retreat/Team Building
2. Learn Your Team Members’ Strengths:
Team Talent Map
Retreat/Team Building
Staff Meetings
3. Put Your Strengths to Work for You, Your Team,
and Your Organization:
Personal Strengths Statements
Performance Management
Project Management
Strategic Planning
4. Sustain Strengths-Based Culture:
Weekly Review of How You Used Your Strengths
Monthly Strengths Review with Your Supervisor
Strengths Exercises/Reports at Staff
Meetings
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 48
Creating a High-Performing Team
If everyone were seeing the glass as half full, not half empty, how would your organization be different?
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 49
Seven Opportunities to Use Your Strengths
1. Individual Goal Setting
2. Strategic Planning/Implementation
3. Performance Reviews
4. Employee Coaching
5. Addressing Conflict in the Workplace
6. Project Assignments
7. Team/Trust-Building
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 50
Time for Questions
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 51
What have you learned?
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Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 52
Applying Our New
Knowledge
What’s one thing you can’t wait to share with a colleague?
What is one thing you are going to do to implement this learning?
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53
Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 53
Next Steps Share what you learned here
with your supervisor
Take CliftonStrengths https://www.gallupstrengthscenter.com
Display Strengths where others
can see them/learn them
Get leadership on board to do
more work around Strengths
CliftonStrengths
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54
Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 54
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55
Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 55
Your feedback is important to the Partnership.
We invite you to complete a brief evaluation of this session so we can continue to provide timely content.
Please complete the evaluation on paperor in the Event App.
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56
Carolyn Sullivan | NEW CHAPTER COACHING WWW.NEWCHAPTERCOACH.COM
Slide 56
Thank you for the opportunity
to be of service!
Don’t hesitate to reach out.
carolyn@newchaptercoach.com
573.228.9600
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