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Kalpesh MunotRahul Gandhi
Deloitte Consulting LLPSeptember 9th, 2015
Industrial Engineering: Consulting 101
Copyright © 2015 Deloitte Development LLC. All rights reserved.2
What is consulting?
What do consultants do?
What is the consulting lifestyle?
How do I become a consultant? &How does Industrial Engineering connect with Consulting?
Questions?
Agenda
Copyright © 2015 Deloitte Development LLC. All rights reserved.3
Introductions
Kalpesh MunotConsultant in Technology
Penn State Class of 2010Industrial Engineering
Rahul GandhiBusiness Technology Analyst
Penn State Class of 2014Industrial Engineering
What is consulting?
Copyright © 2015 Deloitte Development LLC. All rights reserved.5What is
consulting?
What is Consulting?
Consultants help clients address their most complex challenges by developing executable strategies, driving positive operational change, and transferring knowledge and skills.
Much like a doctor diagnoses patients, prescribes medication, and oversees patients’ recovery, consultants help their clients to identify business problems, develop solutions, and execute on those solutions.
Translation…
Client has a problem it wants to address, but lacks the resources to achieve its needs
Client partners with Deloitte Consulting and gains innovative solutions, specialized
knowledge, and fresh perspectives
Solving real problems and creating real value
Copyright © 2015 Deloitte Development LLC. All rights reserved.6What is
consulting?
How do consultants work?
Problem Recognition
• Client identifies a problem it needs help solving
OR• We identify an
opportunity to improve our client’s business
Proposal
• We submit a proposal outlining the work to be done, benefits, and project cost
• Negotiations
Research& Analysis
• Examine client’s:o Business
processeso Resource needso IT needs
• Gather business requirements
• Design a solution
Recommend& Implement
Solution
• Recommend solution(s)
• Help client build and implement recommended solution(s)
Additional Opportunities
Copyright © 2015 Deloitte Development LLC. All rights reserved.7What is
consulting?
Various clients in various industries…
Who do we work for?
As the world’s largest consulting firm, we help clients take decisive action and achieve sustainable results.• More than 44,000 practitioners serving 100 countries/locations• Serving over 80% of Fortune 500 companies
What do consultants do?
Copyright © 2015 Deloitte Development LLC. All rights reserved.9What do
consultants do?
Strategy
Mergers & Acquisitions
Business Model Transformation
Finance
Supply Chain & Manufacturing Operations
Service Operations
Technology Strategy & Architecture
Information Management
SAP Oracle
Deloitte Digital
Customer Solutions
Systems Integration
Application Management Services
Actuarial, Risk, & Advanced Analytics
HR Transformation
Organization Transformation
Talent, Performance, & Rewards
Strategy & Operations
Human Capital Technology
Consultants specialize in different practicesDeloitte’s Consulting practice is built around three service areas: Human Capital, Strategy & Operations, and Technology
Copyright © 2015 Deloitte Development LLC. All rights reserved.10What do
consultants do?
Human Capital Consulting
Copyright © 2015 Deloitte Development LLC. All rights reserved.11What do
consultants do?
People are the one asset that impacts every single organization. Human Capital Consulting helps generate top and bottom-line value by aligning our clients’ people issues with their overall business strategy.
Specialize in providing advanced analytics, quantification of risk, and insurance advisory services across all industries
Help clients assess and manage risk, including strategic risk financing, claim and underwriting audits, and enterprise risk analyses
Actuarial, Risk, & Advanced Analytics
Improve the efficiency and effectiveness of HR service delivery models and functions
Design and implement strategies that create value by improving HR operations, controlling people-related risk, and improving workforce productivity
HR Transformation
Align people strategies with enterprise strategies by addressing the “human factor” in an organization’s success
Support clients through organizational challenges stemming from mergers and restructuring, technology implementations, functional and sourcing transformations, risk and regulatory adoption, and other activities
Organization Transformation
Help companies develop an integrated rewards program that meets the changing needs of its workforce
Provide design, delivery, and performance improvement solutions to purchasers, providers, and administrators of employee programs
Talent, Performance, & Rewards
Business led. People driven.Human Capital Consulting
Copyright © 2015 Deloitte Development LLC. All rights reserved.12What do
consultants do?
Strategy & Operations Consulting
Copyright © 2015 Deloitte Development LLC. All rights reserved.13What do
consultants do?
Executable strategy. Extraordinary insights, enduring value.Strategy & Operations Consulting
Executable strategy requires fusing insightful thinking with disciplined execution to achieve breakthrough performance. By bridging the gap between vision and strategy, Strategy & Operations Consulting helps solve our clients’ most complex business problems.
Develop executable strategies for our clients through a rigorous, fact-based approach that is focused on results
Strategy (Monitor Deloitte)
Assist CFOs and finance functions with improving the value within their organizations as well as externally in the marketplace
Finance
Guide clients through accelerating revenue and cost synergies, reducing risk, and retaining key talent while making fundamental changes
Mergers & Acquisitions
Help clients build lasting competitive advantages at every level of operations, from product development, to manufacturing, to distribution
Supply Chain & Manufacturing Ops.
Work with clients across multiple industries and sectors who are focused on improving profitability and business productivity
Services Operations
Help clients transform how they create value through enterprise model design, strategic location decisions, and shared services
Business Model Transformation
Prepare junior practitioners to be CXO-level advisors by exposing them to a broad range of experiences across service lines and industry sectors, and by building core consulting skills
General Management
Copyright © 2015 Deloitte Development LLC. All rights reserved.14What do
consultants do?
Technology Consulting
Copyright © 2015 Deloitte Development LLC. All rights reserved.15What do
consultants do?
Business led. Technology enabled.Technology Consulting
In business today, technology drives transformation, productivity, and global operations. Technology Consulting at Deloitte helps clients solve their toughest challenges through applied innovation.
The service offerings within Technology Consulting span a broad portfolio of core capabilities, and drive the development of a tailored, scalable and repeatable solution
Deliver Technology Advisory and Implementation solutions that extract and maximize business value from IT investments
Technology Strategy & Architecture
Help clients across SAP’s full line of applications and technology
SAP
Deliver web, mobile, ecommerce, social, and collaboration-based solutions to our clients
Deloitte Digital
Plan, design, and implement solutions that deliver and analyze information efficiently for competitive advantage of clients over other high performers
Information Management
Help clients drive revenue growth, improve operating margins, enhance asset efficiency, and promote effective governance through Oracle
Oracle
Provide solutions customized for targeted industries and sectors that are designed to drive enhanced customer performance
Customer Solutions
Develop and integrate technology solutions with a focus on structuring, managing, and implementing complex technical solutions
Systems Integration
Help clients ensure alignment between their application portfolio and their business needs
Application Management Services
Copyright © 2015 Deloitte Development LLC. All rights reserved.16What do
consultants do?
A good way to determine your fit within a Service Area is to ask yourself what your first reaction is when presented with a business problem. Each service area focuses on unique client needs.
Do you first think of…
Which is the right direction for me?
The process, financial or operational approaches to solve that problem?
The organizational, people-related or leadership activities needed to solve the problem?
The enabling technology needed in order to be solve the problem?
Then, you are probably a fit within Strategy & Operations.
Then, you are probably a fit within Human Capital.
Then, you are probably a fit within Technology.
What is the consulting lifestyle?
Copyright © 2015 Deloitte Development LLC. All rights reserved.18What is the
consulting lifestyle?
Consulting is far from your normal 9 to 5 – the firm, the work, and rewards are unique and diverse!
Not just a job, but a way of life…
Life on the road
Consultants typically travel every week, usually Monday through Thursday (sometimes Friday).
Depending on your level, you may change projects every few months, or even weeks. Projects can range in location from locally to internationally.
Frequent travelers earn lots of hotel points and frequent flyer miles, which are yours to keep and to use for personal vacations.
Getting involved
Approximately 80% of your consulting job focuses on clientwork, but up to 20% of your time is spent giving back toyour firm and community.
Activities include: Recruiting, community service, andsocial events.
Working conditions
Project demands usually requires at least 45 hours per week, sometimes more. Instead of working at one desk day after day, traveling consultants are able to work
wherever is most effective and convenient. Most of the time, this is at the client site.
Being on different projects and traveling to different client sites decreases the likelihood of getting bored and promotes a learning environment.
Other
Client Work
Copyright © 2015 Deloitte Development LLC. All rights reserved.19What is the
consulting lifestyle?
Deloitte supports the development and growth of its top performers via the Graduate School Assistance Program (GSAP) and the Continuous Career Path (CCP)
Unique Opportunities for Growth
Business Analyst
Consultant
GSAP (MBA)
ManagerSenior
ManagerPartner/ Director
Senior Consultant
Continuous Career Path
Option 1: Apply for GSAP and attend top MBA programs with our sponsorship
Option 2: Apply for the Continuous Career Path and be directly promoted to
Senior Consultant without an MBA
ConsultantSenior
ConsultantContinuous Career Path
OR
How do I become a Consultant?
&
How does Industrial Engineering connect with Consulting ?
Copyright © 2015 Deloitte Development LLC. All rights reserved.21
How does Industrial Engineer connectwith consulting?
Consulting is a fast-paced, collaborative environment where groups of individuals thrive working along side one another.
Is consulting the right fit for me?
Copyright © 2015 Deloitte Development LLC. All rights reserved.22
How does Industrial Engineer connectwith consulting?
And specifically, could you work for Deloitte Consulting? We look for highly motivated, well rounded students from all majors.
Are you the right fit for consulting?
Achiever
Strong track record of success and accomplishments
Ability to think critically and outside-of-the box
Strong quantitative / qualitative capabilities
Team Player
Flexibility to quickly adjust to dynamic environments
Maturity, poise, and professionalism
Positive attitude
Ability to prioritize team’s success over one’s own
Leader
Big-picture thinker with a focus on the overall goal
Strong communication and interpersonal skills
Initiative and drive to face complex challenges
Copyright © 2015 Deloitte Development LLC. All rights reserved.23
How does Industrial Engineer connectwith consulting?
Industrial Engineering course work is an enabler to the art of Process Oriented thinking. Diversity in course work incorporates a holistic view in problem solving.
How do Industrial Engineers connect with Consulting?
Industry Sector KnowledgeIndustrial Engineering provides wide exposure to Manufacturing Sector, Healthcare Sector and many others.
Supply Chain and Operations Research Case studies that Industrial Engineers study tend to be problems from that are faced in consulting world.
Human Factors and DesignConcepts from human factors and design results in considering different constrains while developing systems
Statistical Analysis and Quality Ability to perform statistical analysis on data and providing quality solutions to clients
Management & CollaborationAbility to work in groups and delegate responsibilities to solve complex problems
Industrial Engineering to
Consulting
Industry Sector
Knowledge
Supply Chain and Operations and Research
Human Factors and Design
Statistical Analysis & Quality
Management and
Collaboration
Copyright © 2015 Deloitte Development LLC. All rights reserved.24
How does Industrial Engineer connectwith consulting?
Why Deloitte
25
Questions?
Copyright © 2015 Deloitte Development LLC. All rights reserved.Member of Deloitte Touche Tohmatsu
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