IT Health Innovation · 2020-03-02 · Connect Care Data Conversion Most historical data converted...

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IT Health InnovationDigital Health Canada/ANHIX Calgary Winter Conference 2020

IT Health InnovationDigital Health Canada/ANHIX Calgary Winter Conference 2020

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IT Health Innovation

People

ProcessesTechnology

AUTO

MAT

E

INNOVATE SCALE

DATA

Leverage

Enable

Follow

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•Foundational Technology•Scope•Data Conversion• Integration•Automation and Reporting•Patient, Provider and Employee Engagement Technology

Connect Care: A Technology Perspective

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Connect Care Technology Infrastructure

Wave 1 Technology Stats:Desktop scanners: 260Barcode scanners: 2400Thin Clients: 160Computers: 1100Monitors: 1430WOWs: 700Laptops: 530Zebra wristband printers: 140Zebra label printers: 400Rovers: 800Signature pads: 800Webcams: 230Network switches: 500Computer cables: 9kmLabels: 10,000,000Workstations tested: 12,387

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Connect Care Architecture

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Connect Care Architecture: Application Ins & Outs

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Connect Care Data Conversion

Most historical data converted regardless of date. Most data from July 1, 2017 onward converted.

Conversion Scope:# of Data Types Converted: 13# of Systems Involved: 26# of Systems / Data Type Combinations: 56

# of Clinical Validators: 150

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Connect Care Integration

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•Automation• Used Robotic Process Automation (RPA) to add patients as vendors in Oracle

Financials vendor master list. Saved manual effort to add ~800 patients a month x ~10 minutes

• Automation of Connect Care access following completion of mandatory training requirements

•Reporting• Training Progress• Who is in each wave?• Hourly Command Centre - # incidents, # of calls• Playbook / readiness reporting

Reporting & Automation

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Connect Care Reporting

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Connect Care Reporting

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•MyAHS Connect•Connect Care Provider Portal•Connect Care Support and Enterprise Service Management Employee Portal (future)

Patient, Provider and Employee Engagement Technology

Thank You

Glen.Shortt@AHS.CA

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