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Live Classroom Curriculum Guide
Introduction to Windchill Prediction, FMEA, RBD and FTA 10.2
Introduction to Windchill Prediction 10.2
Introduction to Windchill FMEA 10.2
Introduction to Windchill RBD 10.2
Introduction to Windchill FTA 10.2
Introduction to Common Features of Windchill Quality Solutions 10.2
Introduction to Windchill Weibull 10.2
Introduction to Windchill Maintainability 10.2
Introduction to Windchill Markov 10.2
Advanced Windchill Prediction 10.2
Advanced Windchill FMEA 10.2
Advanced Windchill FTA 10.2
Configuring Windchill FRACAS 10.2
Introduction to Windchill Corrective and Preventive Action (CAPA) 10.2
Introduction to Windchill Customer Experience Management 10.2
Introduction to Windchill Prediction, FMEA, RBD and FTA 10.2
Overview
Course Code TRN-4290-T
Course Length 3 Days
In this course, you will be introduced to Windchill Quality Solutions 10.2 and four of its key modules, enabling you to quickly maximize your investment. You will have an overview of software features and functionality. You will work on sample projects that are based on real-world scenarios. You will learn about some of the key features such as data entry, data analysis and data output for Windchill Prediction 10.2, Windchill FMEA 10.2, Windchill RBD 10.2, and Windchill FTA 10.2. You will also learn about various features common to the various Windchill Quality Solutions 10.2 modules, including importing, graphing, and reporting.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any Windchill Quality Solutions 10.2 user to help maximize the Windchill Quality Solutions 10.2 investment, specifically Windchill Prediction 10.2, Windchill FMEA 10.2, Windchill RBD 10.2 and Windchill FTA 10.2.
Topics
Provide introductory information about Windchill Quality Solutions 10.2 Introduce key features of Windchill Prediction 10.2, including those for data entry, data analysis, and
data output, plus additional features Practice using Windchill Prediction 10.2 Introduce key features of Windchill Quality Solutions 10.2 that are common to multiple modules Practice using Windchill Quality Solutions 10.2 Common Features Introduce key features of Windchill FMEA 10.2, including those for data entry, data analysis, and
data output, plus additional features Practice using Windchill FMEA 10.2 Introduce key features of Windchill RBD 10.2 for block diagram analysis, including those for data
entry, data analysis, and data output, plus additional features Practice using Windchill RBD 10.2 Introduce key features of Windchill FTA 10.2, including those for data entry, data analysis, and data
output, plus additional features Practice using Windchill FTA 10.2
Agenda
Day 1
Module 1 Welcome and Introduction to Windchill Quality Solutions 10.2
Module 2 Introduction to Windchill Prediction 10.2
Day 2
Module 3 Introduction to Common Features of Windchill Quality Solutions 10.2
Module 4 Introduction to Windchill FMEA 10.2
Day 3
Module 5 Introduction to Windchill RBD 10.2
Module 6 Introduction to Windchill FTA 10.2
Module 7 Conclusion
Introduction to Windchill Prediction 10.2
Overview
Course Code TRN-4291-T
Course Length ½ Day
In this course, you will learn about the fundamental features of PTC Windchill Prediction 10.2 for reliability prediction analysis with the focus on data entry, data analysis, and data output. You will also learn how to apply PTC Windchill Prediction 10.2 to complete your reliability prediction analyses effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Prediction 10.2 user to help understand the fundamental functions for using PTC Windchill Prediction 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill Prediction 10.2, including those for data entry, data
analysis, and data output, plus additional features Practice using PTC Windchill Prediction 10.2
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill Quality Solutions 10.2 Practical Exercise
Module 4 PTC Windchill Prediction 10.2 Introduction
Module 5 PTC Windchill Prediction 10.2 Data Entry
Module 6 PTC Windchill Prediction 10.2 Data Analysis
Module 7 PTC Windchill Prediction 10.2 Data Output
Module 8 PTC Windchill Prediction 10.2 Practical Exercise
Module 9 PTC Windchill Prediction 10.2 Additional Features
Module 10 Conclusion
Introduction to Windchill FMEA 10.2
Overview
Course Code TRN-4292-T
Course Length ½ Day
In this course, you will learn about the fundamental features of PTC Windchill FMEA 10.2 for failure mode and effects analysis. You will learn about data entry, data analysis, and data output. You will also learn how to apply PTC Windchill FMEA 10.2 to complete your failure mode and effects analyses effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill FMEA 10.2 user to help understand the fundamental functions for using PTC Windchill FMEA 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill FMEA 10.2, including those for data entry, data analysis,
and data output, plus additional features Practice using PTC Windchill FMEA 10.2
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill Quality Solutions 10.2 Practical Exercise
Module 4 PTC Windchill FMEA 10.2 Introduction
Module 5 PTC Windchill FMEA 10.2 Data Entry
Module 6 PTC Windchill FMEA 10.2 Data Analysis
Module 7 PTC Windchill FMEA 10.2 Data Output
Module 8 PTC Windchill FMEA 10.2 Practical Exercise
Module 9 PTC Windchill FMEA 10.2 Additional Features
Module 10 Conclusion
Introduction to Windchill RBD 10.2
Overview
Course Code TRN-4293-T
Course Length ½ Day
In this course, you will learn about the fundamental features of PTC Windchill RBD 10.2 for block diagram analysis, with the focus on data entry, data analysis, and data output. You will also learn how to apply PTC Windchill RBD 10.2 to complete your block diagram analyses, including optimization and simulation, effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill RBD 10.2 user to help understand the fundamental functions for using PTC Windchill RBD 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill RBD 10.2, including those for data entry, data analysis, and
data output, plus additional features Practice using PTC Windchill RBD 10.2
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill Quality Solutions 10.2 Practical Exercise
Module 4 PTC Windchill RBD 10.2 Introduction
Module 5 PTC Windchill RBD 10.2 Data Entry
Module 6 PTC Windchill RBD 10.2 Data Analysis
Module 7 PTC Windchill RBD 10.2 Data Output
Module 8 PTC Windchill RBD 10.2 Practical Exercise
Module 9 PTC Windchill RBD 10.2 Additional Features
Module 10 Conclusion
Introduction to Windchill FTA 10.2
Overview
Course Code TRN-4294-T
Course Length ½ Day
In this course, you will learn about the fundamental features of PTC Windchill FTA 10.2 for fault tree analysis, with the focus on data entry, data analysis, and data output. You will also learn how to apply PTC Windchill FTA 10.2 to complete your fault tree analyses, effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill FTA 10.2 user to help understand the fundamental functions for using PTC Windchill FTA 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill FTA 10.2, including those for data entry, data analysis, and
data output, plus additional features Practice using PTC Windchill FTA 10.2
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill Quality Solutions 10.2 Practical Exercise
Module 4 PTC Windchill FTA 10.2 Introduction
Module 5 PTC Windchill FTA 10.2 Data Entry
Module 6 PTC Windchill FTA 10.2 Data Analysis
Module 7 PTC Windchill FTA 10.2 Data Output
Module 8 PTC Windchill FTA 10.2 Practical Exercise
Module 9 PTC Windchill FTA 10.2 Additional Features
Module 10 Conclusion
Introduction to Common Features of Windchill Quality Solutions 10.2
Overview
Course Code TRN-4295-T
Course Length ½ Day
In this course, you will learn about features common to many PTC Windchill Quality Solutions 10.2 modules. You will learn about important features such as interface customization, importing, Assembly Library files, filtering, graphing, reporting, exporting and the use of special Projects.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Quality Solutions 10.2 user to help maximize the PTC Windchill Quality Solutions 10.2 investment.
Topics
Introduce PTC Windchill Quality Solutions 10.2 common features, which are features applicable for many modules in the suite
How to customize the interface in PTC Windchill Quality Solutions 10.2 How to import data to PTC Windchill Quality Solutions 10.2 Creating and using Assembly Library files in PTC Windchill Quality Solutions 10.2 Using and creating filters in PTC Windchill Quality Solutions 10.2 Graphing capabilities in PTC Windchill Quality Solutions 10.2 Reporting from PTC Windchill Quality Solutions 10.2, including report design customization How to export data from PTC Windchill Quality Solutions 10.2 Useful features associated with the PTC Windchill Quality Solutions 10.2 Common Library Project
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill Quality Solutions 10.2 Practical Exercise
Module 4 PTC Windchill Quality Solutions 10.2 Common Features Introduction
Module 5 PTC Windchill Quality Solutions 10.2 Interface Customization
Module 6 Importing Data to PTC Windchill Quality Solutions 10.2
Module 7 Assembly Library Files in PTC Windchill Quality Solutions 10.2
Module 8 Filtering in PTC Windchill Quality Solutions 10.2
Module 9 Graphing in PTC Windchill Quality Solutions 10.2
Module 10 Reporting from PTC Windchill Quality Solutions 10.2
Module 11 Exporting Data from PTC Windchill Quality Solutions 10.2
Module 12 Understanding Special Projects in PTC Windchill Quality Solutions 10.2
Module 13 PTC Windchill Quality Solutions 10.2 Common Features Practical Exercise
Module 14 PTC Windchill Quality Solutions 10.2 Common Features Conclusion
Introduction to Windchill Weibull 10.2
Overview
Course Code TRN-4296-T
Course Length ½ Day
This Introduction to Windchill Weibull 10.2 course is designed to get you up and running with PTC Windchill Weibull 10.2, enabling you to quickly maximize your investment. It begins with an overview of the PTC Windchill Quality Solutions 10.2 interface and then provides thorough coverage of the fundamental features of PTC Windchill Weibull 10.2, with the focus on data entry, data analysis, and data output.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Weibull 10.2 user to help understand the fundamental functions for using PTC Windchill Weibull 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill Weibull 10.2, including those for data entry, data analysis,
and data output, plus additional features Practice using PTC Windchill Weibull 10.2
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill Quality Solutions 10.2 Practical Exercise
Module 4 PTC Windchill Weibull 10.2 Introduction
Module 5 PTC Windchill Weibull 10.2 Data Entry
Module 6 PTC Windchill Weibull 10.2 Data Analysis
Module 7 PTC Windchill Weibull 10.2 Data Output
Module 8 PTC Windchill Weibull 10.2 Practical Exercise
Module 9 PTC Windchill Weibull 10.2 Additional Features
Module 10 Conclusion
Introduction to Windchill Maintainability 10.2
Overview
Course Code TRN-4297-T
Course Length ½ Day
This course provides coverage of the fundamental features of PTC Windchill Maintainability 10.2 for maintainability prediction analysis. After the welcome and overview, it includes thorough coverage of the fundamental features of PTC Windchill Maintainability 10.2, with the focus on data entry, data analysis, and data output. In this course, you will learn how to apply PTC Windchill Maintainability 10.2 to complete your maintainability prediction analyses effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Maintainability 10.2 user to help understand the fundamental functions for using PTC Windchill Maintainability 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill Maintainability 10.2, including those for data entry, data
analysis, and data output, plus additional features Practice using PTC Windchill Maintainability 10.2
Agenda
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill Quality Solutions 10.2 Practical Exercise
Module 4 PTC Windchill Maintainability 10.2 Introduction
Module 5 PTC Windchill Maintainability 10.2 Data Entry
Module 6 PTC Windchill Maintainability 10.2 Data Analysis
Module 7 PTC Windchill Maintainability 10.2 Data Output
Module 8 PTC Windchill Maintainability 10.2 Practical Exercise
Module 9 PTC Windchill Maintainability 10.2 Additional Features
Module 10 Conclusion
Day 1
Introduction to Windchill Markov 10.2
Overview
Course Code TRN-4298-T
Course Length ½ Day
In this course, you will learn about the fundamental features of PTC Windchill Markov 10.2 for Markov analysis, with the focus on data entry, data analysis, and data output. You will also learn how to apply PTC Windchill Markov 10.2 to complete your Markov analyses effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Markov 10.2 user to help understand the fundamental functions for using PTC Windchill Markov 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill Markov 10.2, including those for data entry, data analysis,
and data output, plus additional features Practice using PTC Windchill Markov 10.2
Agenda
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill Quality Solutions 10.2 Practical Exercise
Module 4 PTC Windchill Markov 10.2 Introduction
Module 5 PTC Windchill Markov 10.2 Data Entry
Module 6 PTC Windchill Markov 10.2 Data Analysis
Module 7 PTC Windchill Markov 10.2 Data Output
Module 8 PTC Windchill Markov 10.2 Practical Exercise
Module 9 PTC Windchill Markov 10.2 Additional Features
Module 10 Conclusion
Day 1
Advanced Windchill Prediction 10.2
Overview
Course Code TRN-4310-T
Course Length 3 Days
In this course, you will learn about reliability prediction analysis techniques and how to use PTC Windchill Prediction 10.2 effectively. You will gain a solid background in theory with hands-on practice applying PTC Windchill Prediction 10.2 to real-world examples in the software.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any user of PTC Windchill Prediction 10.2 who wants to learn the underlying theory and application of reliability prediction analysis and learn how to use PTC Windchill Prediction 10.2 efficiently for such analyses.
Topics
Introductory information about reliability prediction analysis Introductory information about PTC Windchill Quality Solutions 10.2 Fundamental features of PTC Windchill Prediction 10.2, including those for data entry, data
analysis, and data output, plus additional features Advanced topics of PTC Windchill Prediction 10.2
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Reliability Prediction Overview
Module 3 Steps for Performing Reliability Prediction Analysis
Module 4 Reliability Prediction Analysis FAQs
Module 5 Other Considerations for Reliability Prediction Analysis
Day 2
Module 6 Introduction to PTC Windchill Quality Solutions 10.2
Module 7 PTC Windchill Prediction 10.2 Introduction
Module 8 PTC Windchill Prediction 10.2 Data Entry Fundamentals
Module 9 PTC Windchill Prediction 10.2 Data Analysis Fundamentals
Module 10 PTC Windchill Prediction 10.2 Data Output Fundamentals
Module 11 Introduction to PTC Windchill Prediction 10.2 Practical Exercise
Module 12 PTC Windchill Prediction 10.2 Additional Features
Day 3
Module 13 PTC Windchill Prediction 10.2 Interface Customization
Module 14 PTC Windchill Prediction 10.2 Data Entry Advanced Topics
Module 15 PTC Windchill Prediction 10.2 Data Analysis Advanced Topics
Module 16 PTC Windchill Prediction 10.2 Advanced Topics Practical Exercise 1
Module 17 PTC Windchill Prediction 10.2 Data Output Advanced Topics
Module 18 PTC Windchill Prediction 10.2 Data Linking with Other PTC Windchill Quality Solutions 10.2 Modules
Module 19 PTC Windchill Prediction 10.2 Miscellaneous Advanced Topics
Module 20 PTC Windchill Prediction 10.2 Advanced Topics Practical Exercise 2
Module 21 Conclusion
Advanced Windchill FMEA 10.2
Overview
Course Code TRN-4311-T
Course Length 2 Days
In this course, you will learn how to use PTC Windchill FMEA 10.2 effectively for both out-of-the-box and configured use. You will gain a solid background with hands-on practice applying PTC Windchill FMEA 10.2 to real-world examples.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any user of PTC Windchill FMEA 10.2 who wants to learn how to use PTC Windchill FMEA 10.2 efficiently for out-of-the-box and configured use.
Topics
Introduction to PTC Windchill Quality Solutions 10.2, Desktop interface Introduction to fundamental features of PTC Windchill FMEA 10.2, including those for data entry,
data analysis, and data output, plus additional features Advanced topics of PTC Windchill FMEA 10.2, which allow for configuration Introduction to “common features” topics of PTC Windchill Quality Solutions 10.2 as they apply to
PTC Windchill FMEA 10.2; this includes coverage of table configuration, importing, use of Assembly Library files, filtering, graphing, reporting, exporting and use of special Projects, all in more detail than in the Introduction to PTC Windchill FMEA 10.2 topic
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Introduction to PTC Windchill Quality Solutions 10.2
Module 3 Introduction to PTC Windchill FMEA 10.2
Day 2
Module 4 PTC Windchill FMEA 10.2 Advanced Topics
Module 5 PTC Windchill Quality Solutions 10.2 Common Features
Module 6 Conclusion
Advanced Windchill FTA 10.2
Overview
Course Code TRN-4312-T
Course Length 2 Days
In this course, you will learn the core concepts and underlying principles of fault tree analysis so you can leverage this knowledge to perform your risk and reliability analyses armed with new expertise. Combining a solid theoretical framework with hands-on instruction in software features and functionality, you will work on sample projects based on real-life scenarios to help you best understand and apply the PTC Windchill FTA 10.2 software.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any user of PTC Windchill FTA 10.2 who wants to learn the underlying theory and application of fault tree analysis and learn how to use PTC Windchill FTA 10.2 efficiently for such analyses.
Topics
Provide detailed information about fault tree analysis, including basic information, qualitative fault tree analysis, and quantitative fault tree analysis
Gain introductory information about PTC Windchill Quality Solutions 10.2 Learn the fundamental features of PTC Windchill FTA 10.2, including those for data entry, data
analysis, and data output, plus additional features Practice using PTC Windchill FTA 10.2 fundamentals Introduce advanced topics of PTC Windchill FTA 10.2
Agenda
Day 1 Module 1 Welcome and Overview
Module 2 Fault Tree Basics
Module 3 Qualitative Fault Tree Analysis
Module 4 Quantitative Fault Tree Analysis
Module 5 Additional Fault Tree Analysis Topics
Module 6 Introduction to PTC Windchill Quality Solutions 10.2
Day 2 Module 7 PTC Windchill FTA 10.2 Introduction
Module 8 PTC Windchill FTA 10.2 Data Entry Fundamentals
Module 9 PTC Windchill FTA 10.2 Data Analysis Fundamentals
Module 10 PTC Windchill FTA 10.2 Data Output Fundamentals
Module 11 PTC Windchill FTA 10.2 Practical Exercise
Module 12 PTC Windchill FTA 10.2 Additional Features
Module 13 PTC Windchill FTA 10.2 Advanced Topics
Module 14 Conclusion
Configuring Windchill FRACAS 10.2
Overview
Course Code TRN-4350-T
Course Length 3 Days
In this course, you will learn how to implement a successful closed loop corrective action system by helping you understand many choices, implications, and challenges inherent in establishing an effective FRACAS process. You will learn how PTC Windchill FRACAS 10.2 is used to model a best-practice FRACAS implementation. The broad, flexible feature set available in PTC Windchill FRACAS 10.2 is demonstrated to its full potential, helping you learn how PTC Windchill FRACAS 10.2 can help you to meet your unique corrective action needs.
Prerequisites
Basic browser and web navigation skills. Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any user of PTC Windchill FRACAS 10.2 who will be responsible for helping to design, build, implement, and support a closed-loop corrective action system with PTC Windchill FRACAS 10.2.
Topics
Introductory information about failure reporting, analysis and corrective action systems (FRACAS) Introduce PTC Windchill FRACAS 10.2 using the web-based interface FRACAS Best Practices Explain data and files in PTC Windchill FRACAS 10.2 Introduce PTC Windchill FRACAS 10.2 using the Windows® interface Learn how to configure the PTC Windchill FRACAS 10.2 interface to support the corrective action
process Learn how to consider data analysis with PTC Windchill FRACAS 10.2 Learn how to output data from PTC Windchill FRACAS 10.2 Introduce PTC Windchill FRACAS 10.2 tracking features, including alerts and audit trail Introduce the PTC Windchill Quality Solutions 10.2 Administrator module Demonstrate PTC Windchill FRACAS 10.2 Workflow capabilities Introduce options for PTC Windchill FRACAS 10.2 data transfers
Agenda
Day 1
Module 1 Welcome and Overview
Module 2 Introduction to FRACAS
Module 3 Introduction to PTC Windchill FRACAS 10.2
Module 4 FRACAS Best Practices
Module 5 PTC Windchill FRACAS 10.2 Data and Files
Module 6 PTC Windchill FRACAS 10.2 Configuration
Day 2
Module 6 (cont.)
PTC Windchill FRACAS 10.2 Configuration
Module 7 PTC Windchill FRACAS 10.2 Data Analysis and Output
Day 3
Module 7 (cont.)
PTC Windchill FRACAS 10.2 Data Analysis and Output
Module 8 PTC Windchill Quality Solutions 10.2 Administrator
Module 9 PTC Windchill FRACAS 10.2 Workflow Setup
Module 10 PTC Windchill FRACAS 10.2 and Data from Other Systems
Module 11 Conclusion
Introduction to Windchill Corrective and Preventive Action(CAPA) 10.2Overview
Course Code TRN-4285-T
Course Length 2 Days
In this process-based course, you willlearn about the Windchill CAPA solutionfor corrective and preventive action. Thecourse begins with introductory materialsabout Windchill and Windchill CAPA and thenfocuses on the Windchill CAPA process. Youwill review the primary process for a CAPARequest by taking on multiple roles to createand review the CAPA Request, perform rootcause investigation, construct CAPA plansand complete CAPA plan approval, implementactions for the CAPA Request, and confirmand verify the adequate completion of tasksfor the CAPA Request.At the end of each module, you will completea set of review questions to reinforce criticaltopics from that module. At the end of thecourse, you will complete a course assessmentin Pro/FICIENCY intended to evaluate yourunderstanding of the course as a whole.
Course Objectives
• Understand the basics of Windchill andWindchill CAPA
• Locate and view data in Windchill CAPA• Understand the CAPA process in Windchill
CAPA• Create a new CAPA Request• Review a CAPA Request• Perform CAPA root cause investigation• Create CAPA plans• Create CAPA Plan Approval Packages• Complete CAPA Plan Approval
• Implement action plans for CAPA• Confirm and verify the CAPA
• Understand important CAPA Work Managementtopics
Prerequisites
• None
Audience
• This course is intended for any Windchill CAPA user requiring guidance for using Windchill CAPA.People in related roles will also benefit from taking this course.
Agenda
Day 1
Module 1 Introduction to Windchill CAPA
Module 2 Locating Information
Module 3 Viewing Information
Module 4 CAPA Process Overview
Module 5 Request and Review CAPA
Day 2
Module 6 Investigate Root Cause of CAPA
Module 7 Plan CAPA
Module 8 Implement CAPA
Module 9 Confirm and Verify CAPA
Module 10 Windchill CAPA Work Management
Introduction to Windchill Customer Experience Management10.2Overview
Course Code TRN-4286-T
Course Length 2 Days
In this process-based course, you will learnabout the Windchill Customer ExperienceManagement solution for the uniform capture,codification, and processing of all customerfeedback, including complaints. The coursebegins with introductory materials aboutWindchill and Windchill Customer ExperienceManagement and then focuses on theWindchill Customer Experience Managementprocess. You will review the primary processfor a Customer Experience object by takingon multiple roles to create and evaluatethe Customer Experience object, creategeneral and product activities, complete theassigned activities and complete the CustomerExperience object summary and review.At the end of each module, you will completea set of review questions to reinforce criticaltopics from that module. At the end of thecourse, you will complete a course assessmentin PTC University Proficiency intended toevaluate your understanding of the course asa whole.
Course Objectives
• Understand the basics of Windchill andWindchill Customer Experience Management.
• Locate and view data in Windchill CustomerExperience Management.
• Understand the Customer ExperienceManagement process in Windchill CustomerExperience Management.
• Create a new Customer Experience object.• Evaluate a Customer Experience object.• Assign general and product activities to a
Customer Experience object.• Complete all general and product activities.• Complete summary and review details for a
Customer Experience object.• Understand important Customer Experience
Management Work Management topics.
Prerequisites
• None
Audience
• This course is intended for any Windchill Customer Experience Management user requiring guidancefor using Windchill Customer Experience Management. People in related roles will also benefitfrom taking this course.
Agenda
Day 1
Module 1 Introduction to Windchill Customer Experience Management
Module 2 Locating Information
Module 3 Viewing Information
Module 4 Customer Experience Management Process Overview
Module 5 Customer Experience Intake
Day 2
Module 6 Customer Experience Evaluation
Module 7 Customer Experience In Progress (Activity Execution)
Module 8 Customer Experience Summary and Review
Module 9 Windchill Customer Experience Management Work Management
Web Based Curriculum Guide
Update to Windchill Quality Solutions 10.2
Introduction to Windchill Prediction, FMEA, RBD and FTA 10.2
Introduction to Windchill Prediction 10.2
Introduction to Windchill FMEA 10.2
Introduction to Windchill RBD 10.2
Introduction to Windchill FTA 10.2
Introduction to Common Features of Windchill Quality Solutions 10.2
Introduction to Windchill Weibull 10.2
Advanced Windchill Prediction 10.2
Advanced Windchill FTA 10.2
Configuring Windchill FRACAS 10.2
Introduction to Windchill Corrective and Preventive Action (CAPA) 10.2
Introduction to Windchill Customer Experience Management 10.2
Update to Windchill Quality Solutions 10.2
Overview
Course Code WBT-4255-0
Course Length 1 Hour
PTC Windchill Quality Solutions 10.2 launches the FTA module on the web, providing special features for navigating large fault trees and managing long-running calculations. This release also expands PTC Windchill FTA analysis to include Monte Carlo simulation, uncertainty analysis, variance reduction, common monitors, and more. Additionally, data from different modules can now be associated with problems, connecting FMEA, FRACAS, FTA Maintainability, Prediction and RBD to PTC Windchill change objects. PTC Windchill FMEA enhancements include a new FMEA Risk Matrix file for defining asymmetric, non-linear risk matrices and a FMEA Modes Library file with failure modes for parts in the IEC 62380 standard. Additionally, Report Binder files replace subreports, greatly enhancing reporting capabilities. Because many more notable features are implemented, see the ‘Release Notes’ section in the help for a comprehensive list.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment Basic browser and web navigation skills WBT-2501, Introduction to Windchill Quality Solutions 10.1 or equivalent knowledge of PTC Windchill Quality
Solutions
Audience
This course is intended for any Windchill Quality Solutions user interested in learning the significant enhancements to Windchill Quality Solutions 10.2.
Topics
Windchill FTA 10.2 Enhancements
Quality-Driven Change Management Support
Windchill FMEA 10.2 Enhancements
New Report Binders Support File
Other Windchill Quality Solutions 10.2 Items to Note
References
Table of Contents
Module 1 Windchill FTA 10.2 Enhancements
Module 2 Quality-Driven Change Management Support
Module 3 Windchill FMEA 10.2 Enhancements
Module 4 New Report Binders Support File
Module 5 Other Windchill Quality Solutions 10.2 Items to Note
Introduction to Windchill Prediction, FMEA, RBD and FTA 10.2
Overview
Course Code WBT-4290-0
Course Length 24 Hours
In this course, you will be introduced to PTC Windchill Quality Solutions 10.2, enabling you to quickly maximize your investment. You will have an overview of software features and functionality. You will work on sample projects that are based on real-world scenarios. You will learn about some of the key features such as data entry, data analysis and data output for PTC Windchill Prediction 10.2, PTC Windchill FMEA 10.2, PTC Windchill, RBD 10.2, and PTC Windchill FTA 10.2. You will also learn about various features common to the various PTC Windchill Quality Solutions 10.2 modules, including importing, graphing, and reporting.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Quality Solutions 10.2 user to help maximize the PTC Windchill Quality Solutions 10.2 investment, specifically PTC Windchill Prediction 10.2, PTC Windchill FMEA 10.2, PTC Windchill RBD 10.2 and PTC Windchill FTA 10.2.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill Prediction 10.2, including those for data entry, data
analysis, and data output, plus additional features Practice using PTC Windchill Prediction 10.2 Introduce key features of PTC Windchill Quality Solutions 10.2 that are common to multiple modules Practice using PTC Windchill Quality Solutions 10.2 Common Features Introduce key features of PTC Windchill FMEA 10.2, including those for data entry, data analysis,
and data output, plus additional features Practice using PTC Windchill FMEA 10.2 Introduce key features of PTC Windchill RBD 10.2 for block diagram analysis, including those for
data entry, data analysis, and data output, plus additional features Practice using PTC Windchill RBD 10.2 Introduce key features of PTC Windchill FTA 10.2, including those for data entry, data analysis, and
data output, plus additional features Practice using PTC Windchill FTA 10.2
Table of Contents
Module 1 Welcome and Introduction to PTC Windchill Quality Solutions 10.2
Module 2 Introduction to PTC Windchill Prediction 10.2
Module 3 PTC Windchill Quality Solutions 10.2 Common Features
Module 4 Introduction to PTC Windchill FMEA 10.2
Module 5 Introduction to PTC Windchill RBD 10.2
Module 6 Introduction to PTC Windchill FTA 10.2
Module 7 Conclusion
Introduction to Windchill Prediction 10.2
Overview
Course Code WBT-4291-0
Course Length 4 Hours
In this course, you will learn about the fundamental features of PTC Windchill Prediction 10.2 for reliability prediction analysis with the focus on data entry, data analysis, and data output. You will also learn how to apply PTC Windchill Prediction 10.2 to complete your reliability prediction analyses effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Prediction 10.2 user to help understand the fundamental functions for using PTC Windchill Prediction 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill Prediction 10.2, including those for data entry, data
analysis, and data output, plus additional features Practice using PTC Windchill Prediction 10.2
Table of Contents
Module 1 Welcome and Overview
Module 2 PTC Windchill Prediction 10.2 Introduction
Module 3 PTC Windchill Prediction 10.2 Data Entry
Module 4 PTC Windchill Prediction 10.2 Data Analysis
Module 5 PTC Windchill Prediction 10.2 Data Output
Module 6 PTC Windchill Prediction 10.2 Practical Exercise
Module 7 PTC Windchill Prediction 10.2 Additional Features
Module 8 Conclusion
Introduction to Windchill FMEA 10.2
Overview
Course Code WBT-4292-0
Course Length 4 Hours
In this course, you will learn about the fundamental features of PTC Windchill FMEA 10.2 for failure mode and effects analysis. You will learn about data entry, data analysis, and data output. You will also learn how to apply PTC Windchill FMEA 10.2 to complete your failure mode and effects analyses effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill FMEA 10.2 user to help understand the fundamental functions for using PTC Windchill FMEA 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill FMEA 10.2, including those for data entry, data analysis,
and data output, plus additional features Practice using PTC Windchill FMEA 10.2
Table of Contents
Module 1 Welcome and Overview
Module 2 PTC Windchill FMEA 10.2 Introduction
Module 3 PTC Windchill FMEA 10.2 Data Entry
Module 4 PTC Windchill FMEA 10.2 Data Analysis
Module 5 PTC Windchill FMEA 10.2 Data Output
Module 6 PTC Windchill FMEA 10.2 Practical Exercise
Module 7 PTC Windchill FMEA 10.2 Additional Features
Module 8 Conclusion
Introduction to Windchill RBD 10.2
Overview
Course Code WBT-4293-0
Course Length 4 Hours
In this course, you will learn about the fundamental features of PTC Windchill RBD 10.2 for block diagram analysis, with the focus on data entry, data analysis, and data output. You will also learn how to apply PTC Windchill RBD 10.2 to complete your block diagram analyses, including optimization and simulation, effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill RBD 10.2 user to help understand the fundamental functions for using PTC Windchill RBD 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill RBD 10.2, including those for data entry, data analysis, and
data output, plus additional features Practice using PTC Windchill RBD 10.2
Table of Contents
Module 1 Welcome and Overview
Module 2 PTC Windchill RBD 10.2 Introduction
Module 3 PTC Windchill RBD 10.2 Data Entry
Module 4 PTC Windchill RBD 10.2 Data Analysis
Module 5 PTC Windchill RBD 10.2 Data Output
Module 6 PTC Windchill RBD 10.2 Practical Exercise
Module 7 PTC Windchill RBD 10.2 Additional Features
Module 8 Conclusion
Introduction to Windchill FTA 10.2
Overview
Course Code WBT-4294-0
Course Length 4 Hours
In this course, you will learn about the fundamental features of PTC Windchill FTA 10.2 for fault tree analysis, with the focus on data entry, data analysis, and data output. You will also learn how to apply PTC Windchill FTA 10.2 to complete your fault tree analyses, effectively and efficiently.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill FTA 10.2 user to help understand the fundamental functions for using PTC Windchill FTA 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill FTA 10.2, including those for data entry, data analysis, and
data output, plus additional features Practice using PTC Windchill FTA 10.2
Table of Contents
Module 1 Welcome and Overview
Module 2 PTC Windchill FTA 10.2 Introduction
Module 3 PTC Windchill FTA 10.2 Data Entry
Module 4 PTC Windchill FTA 10.2 Data Analysis
Module 5 PTC Windchill FTA 10.2 Data Output
Module 6 PTC Windchill FTA 10.2 Practical Exercise
Module 7 PTC Windchill FTA 10.2 Additional Features
Module 8 Conclusion
Introduction to Common Features of Windchill Quality Solutions 10.2
Overview
Course Code WBT-4295-0
Course Length 4 Hours
In this course, you will learn about features common to many PTC Windchill Quality Solutions 10.2 modules. You will learn about important features such as interface customization, importing, Assembly Library files, filtering, graphing, reporting, exporting and the use of special Projects.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Quality Solutions 10.2 user to help maximize the PTC Windchill Quality Solutions 10.2 investment.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce PTC Windchill Quality Solutions 10.2 common features, which are features applicable for
many modules in the suite How to customize the interface in PTC Windchill Quality Solutions 10.2 How to import data to PTC Windchill Quality Solutions 10.2 Creating and using Assembly Library files in PTC Windchill Quality Solutions 10.2 Using and creating filters in PTC Windchill Quality Solutions 10.2 Graphing capabilities in PTC Windchill Quality Solutions 10.2 Reporting from PTC Windchill Quality Solutions 10.2, including report design customization How to export data from PTC Windchill Quality Solutions 10.2 Useful features associated with the PTC Windchill Quality Solutions 10.2 Common Library Project
Table of Contents
Module 1 Welcome and Overview
Module 2 PTC Windchill Quality Solutions 10.2 Interface Customization
Module 3 Importing Data to PTC Windchill Quality Solutions 10.2
Module 4 Assembly Libraries in PTC Windchill Quality Solutions 10.2
Module 5 Filtering in PTC Windchill Quality Solutions 10.2
Module 6 Graphing in PTC Windchill Quality Solutions 10.2
Module 7 Reporting from PTC Windchill Quality Solutions 10.2
Module 8 Exporting Data from PTC Windchill Quality Solutions 10.2
Module 9 Understanding Special Projects in PTC Windchill Quality Solutions 10.2
Module 10 PTC Windchill Quality Solutions 10.2 Common Features Practical Exercise
Module 11 PTC Windchill Quality Solutions 10.2 Common Features Conclusion
Introduction to Windchill Weibull 10.2
Overview
Course Code WBT-4296-0
Course Length 4 Hours
This Introduction to Windchill Weibull 10.2 course is designed to get you up and running with PTC Windchill Weibull 10.2, enabling you to quickly maximize your investment. It begins with an overview of the PTC Windchill Quality Solutions 10.2 interface and then provides thorough coverage of the fundamental features of PTC Windchill Weibull 10.2, with the focus on data entry, data analysis, and data output.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any PTC Windchill Weibull 10.2 user to help understand the fundamental functions for using PTC Windchill Weibull 10.2 effectively and efficiently.
Topics
Provide introductory information about PTC Windchill Quality Solutions 10.2 Introduce key features of PTC Windchill Weibull 10.2, including those for data entry, data analysis,
and data output, plus additional features Practice using PTC Windchill Weibull 10.2
Table of Contents
Module 1 Welcome and Overview
Module 2 PTC Windchill Weibull 10.2 Introduction
Module 3 PTC Windchill Weibull 10.2 Data Entry
Module 4 PTC Windchill Weibull 10.2 Data Analysis
Module 5 PTC Windchill Weibull 10.2 Data Output
Module 6 PTC Windchill Weibull 10.2 Practical Exercise
Module 7 PTC Windchill Weibull 10.2 Additional Features
Module 8 Conclusion
Advanced Windchill Prediction 10.2
Overview
Course Code WBT-4310-0
Course Length 24 Hours
In this course, you will learn about reliability prediction analysis techniques and how to use PTC Windchill Prediction 10.2 effectively. You will gain a solid background in theory with hands-on practice applying PTC Windchill Prediction 10.2 to real-world examples in the software.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any user of PTC Windchill Prediction 10.2 who wants to learn the underlying theory and application of reliability prediction analysis and learn how to use PTC Windchill Prediction 10.2 efficiently for such analyses.
Topics
Introductory information about reliability prediction analysis Introductory information about PTC Windchill Quality Solutions 10.2 Fundamental features of PTC Windchill Prediction 10.2, including those for data entry, data
analysis, and data output, plus additional features Advanced topics of PTC Windchill Prediction 10.2
Table of Contents
Module 1 Overall Introduction
Module 2 Introduction to Reliability Prediction Analysis
Module 3 Introduction to PTC Windchill Quality Solutions 10.2
Module 4 Introduction to PTC Windchill Prediction 10.2
Module 5 PTC Windchill Prediction 10.2 Advanced Topics
Module 6 Overall Conclusion
Advanced Windchill FTA 10.2
Overview
Course Code WBT-4312-0
Course Length 16 Hours
In this course, you will learn the core concepts and underlying principles of fault tree analysis so you can leverage this knowledge to perform your risk and reliability analyses armed with new expertise. Combining a solid theoretical framework with hands-on instruction in software features and functionality, you will work on sample projects based on real-life scenarios to help you best understand and apply the PTC Windchill FTA 10.2 software.
Prerequisites
Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any user of PTC Windchill FTA 10.2 who wants to learn the underlying theory and application of fault tree analysis and learn how to use PTC Windchill FTA 10.2 efficiently for such analyses.
Topics
Provide detailed information about fault tree analysis, including basic information, qualitative fault tree analysis, and quantitative fault tree analysis
Gain introductory information about PTC Windchill Quality Solutions 10.2 Learn the fundamental features of PTC Windchill FTA 10.2, including those for data entry, data
analysis, and data output, plus additional features Practice using PTC Windchill FTA 10.2 fundamentals Introduce advanced topics of PTC Windchill FTA 10.2
Table of Contents Module 1 Welcome and Overview
Module 2 Introduction to Fault Tree Analysis
Module 3 Introduction to PTC Windchill Quality Solutions 10.2
Module 4 Introduction to PTC Windchill FTA 10.2
Module 5 PTC Windchill FTA 10.2 Advanced Topics
Module 6 Conclusion
Configuring Windchill FRACAS 10.2
Overview
Course Code WBT-4350-0
Course Length 24 Hours
In this course, you will learn how to implement a successful closed loop corrective action system by helping you understand all the choices, implications, and challenges inherent in establishing an effective FRACAS process. You will learn how PTC Windchill FRACAS 10.2 is used to model a best-practice FRACAS implementation. The broad, flexible feature set available in PTC Windchill FRACAS 10.2 is demonstrated to its full potential, helping you learn how PTC Windchill FRACAS 10.2 can help you to meet your unique corrective action needs.
Prerequisites
Basic browser and web navigation skills. Basic skills and understanding of the use of software programs in a Windows® environment.
Audience
This course is intended for any user of PTC Windchill FRACAS 10.2 who will be responsible for helping to design, build, implement, and support a closed-loop corrective action system with PTC Windchill FRACAS 10.2.
Topics
Introductory information about failure reporting, analysis and corrective action systems (FRACAS) Introduce PTC Windchill FRACAS 10.2 using the web-based interface FRACAS Best Practices Explain data and files in PTC Windchill FRACAS 10.2 Introduce PTC Windchill FRACAS 10.2 using the Windows® interface Learn how to configure the PTC Windchill FRACAS 10.2 interface to support the corrective action
process Learn how to consider data analysis with PTC Windchill FRACAS 10.2 Learn how to output data from PTC Windchill FRACAS 10.2 Introduce PTC Windchill FRACAS 10.2 tracking features, including alerts and audit trail Introduce the PTC Windchill Quality Solutions 10.2 Administrator module Demonstrate PTC Windchill FRACAS 10.2 Workflow capabilities Introduce options for PTC Windchill FRACAS 10.2 data transfers
Table of Contents
Module 1 Introduction
Module 2 Introduction to FRACAS
Module 3 Introduction to PTC Windchill FRACAS 10.2
Module 4 FRACAS Best Practices
Module 5 PTC Windchill FRACAS 10.2 Data and Files
Module 6 PTC Windchill FRACAS 10.2 Configuration
Module 7 PTC Windchill FRACAS 10.2 Data Analysis and Output
Module 8 PTC Windchill Quality Solutions 10.2 Administrator
Module 9 PTC Windchill FRACAS 10.2 Workflow Setup
Module 10 PTC Windchill FRACAS 10.2 and Data from Other Systems
Module 11 Conclusion
Introduction to Windchill Corrective and Preventive Action(CAPA) 10.2Overview
Course Code WBT-4285-0
Course Length 16 Hours
In this process-based course, you willlearn about the Windchill CAPA solutionfor corrective and preventive action. Thecourse begins with introductory materialsabout Windchill and Windchill CAPA and thenfocuses on the Windchill CAPA process. Youwill review the primary process for a CAPARequest by taking on multiple roles to createand review the CAPA Request, perform rootcause investigation, construct CAPA plansand complete CAPA plan approval, implementactions for the CAPA Request, and confirmand verify the adequate completion of tasksfor the CAPA Request.At the end of each module, you will completea set of review questions to reinforce criticaltopics from that module. At the end of thecourse, you will complete a course assessmentin Pro/FICIENCY intended to evaluate yourunderstanding of the course as a whole.
Course Objectives
• Understand the basics of Windchill andWindchill CAPA
• Locate and view data in Windchill CAPA• Understand the CAPA process in Windchill
CAPA• Create a new CAPA Request• Review a CAPA Request• Perform CAPA root cause investigation• Create CAPA plans• Create CAPA Plan Approval Packages• Complete CAPA Plan Approval
• Implement action plans for CAPA• Confirm and verify the CAPA
• Understand important CAPA Work Managementtopics
Prerequisites
• None
Audience
• This course is intended for any Windchill CAPA user requiring guidance for using Windchill CAPA.People in related roles will also benefit from taking this course.
Table of ContentsModule 1 Introduction to Windchill CAPA
Module 2 Locating Information
Module 3 Viewing Information
Module 4 CAPA Process Overview
Module 5 Request and Review CAPA
Module 6 Investigate Root Cause of CAPA
Module 7 Plan CAPA
Module 8 Implement CAPA
Module 9 Confirm and Verify CAPA
Module 10 Windchill CAPA Work Management
Introduction to Windchill Customer Experience Management10.2Overview
Course Code WBT-4286-0
Course Length 16 Hours
In this process-based course, you will learnabout the Windchill Customer ExperienceManagement solution for the uniform capture,codification, and processing of all customerfeedback, including complaints. The coursebegins with introductory materials aboutWindchill and Windchill Customer ExperienceManagement and then focuses on theWindchill Customer Experience Managementprocess. You will review the primary processfor a Customer Experience object by takingon multiple roles to create and evaluatethe Customer Experience object, creategeneral and product activities, complete theassigned activities and complete the CustomerExperience object summary and review.At the end of each module, you will completea set of review questions to reinforce criticaltopics from that module. At the end of thecourse, you will complete a course assessmentin PTC University Proficiency intended toevaluate your understanding of the course asa whole.
Course Objectives
• Understand the basics of Windchill andWindchill Customer Experience Management.
• Locate and view data in Windchill CustomerExperience Management.
• Understand the Customer ExperienceManagement process in Windchill CustomerExperience Management.
• Create a new Customer Experience object.• Evaluate a Customer Experience object.• Assign general and product activities to a
Customer Experience object.• Complete all general and product activities.• Complete summary and review details for a
Customer Experience object.• Understand important Customer Experience
Management Work Management topics.
Prerequisites
• None
Audience
• This course is intended for any Windchill Customer Experience Management user requiring guidancefor using Windchill Customer Experience Management. People in related roles will also benefitfrom taking this course.
Table of ContentsModule 1 Introduction to Windchill Customer Experience Management
Module 2 Locating Information
Module 3 Viewing Information
Module 4 Customer Experience Management Process Overview
Module 5 Customer Experience Intake
Module 6 Customer Experience Evaluation
Module 7 Customer Experience In Progress (Activity Execution)
Module 8 Customer Experience Summary and Review
Module 9 Windchill Customer Experience Management Work Management
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