Introducing Enabling Self-Service Online Walk the Web Step-by-Step

Introducing

Enabling Self-Service OnlineWalk the Web Step-by-Step

Introducing

Enabling Self-Service OnlineWalk the Web Step-by-Step

Demo End-User

The WalkMe Player appears as a layer on

top of a website.

Once clicked,a list of relevant

“Walk-Thru’s” are displayed.

When the end-user selects a

business process, a WalkMe balloon

directs him or her where to click.

The balloons will continue to direct the user, as long as he

or she will perform the

required task.

Demo "WalkMe's Customer"

Creating a Walk-Thru is done using a

simple point & click interface - no

technical knowledge is required!

Creating a Walk-Thru takes a

few minutes using a simple point & click

interface - no technical knowledge

is required!

The publisher selects the element to which he or she wants to attach a

balloon in each step.

When done,the Walk-Thru can be

published and available to the end-users with a

single click.

No integration or changes to the site are

required.*

*One line of code needs to be added only once (just like in Google Analytics)

Benefits

Increases customer confidence that they are “doing it right”

Dramatically reduces help-desk costs:Encourage user self-serviceReduce number of inbound callsShortens time spent on inquiries by directing them to a Walk-Thru

Reduces time to create training & support infrastructure

Testimonials

Thank You

Rafi Sweary, President and Co-Founderrafi@walkme.com

Tel. +972-54-5221288

Questions?

WalkMe’s built-in compressive analytics platform allows you to track your Walk-Thru’s

usage.

The WalkMe menu is fully

customizable to comply with any

style & look!

WalkMe balloons are fully customizable to

comply with any style & look!

The end-users are aware of

the number of steps they have completed in the

business process.