View
236
Download
0
Category
Preview:
Citation preview
8/18/2019 Intro to Dynamics AX modules.pdf
1/44
Appendix A: Microsoft Dynamics AX Functionality
1
APPENDIX A: MICROSOFT DYNAMICS AXFUNCTIONALITY
ObjectivesThe objectives are:
• Identify the key features and benefits of Microsoft Dynamics® AX infinancial areas.
• Identify the key features and benefits of Microsoft Dynamics AX insupply chain management areas.
• Identify the key features and benefits of Microsoft Dynamics AX incustomer relationship management and human resource management
areas.
Introduction
Microsoft Dynamics AX 2012 is Microsoft's Enterprise Resource
Planning (ERP) solution for large and midsize enterprises that empowers your
people to anticipate and embrace change, enabling your business to thrive.
This appendix provides an overview of the various modules of the Microsoft
Dynamics AX.
Modules discussed in this appendix include the following:
• Financial Management• Supply Chain Management
• Trade and Logistics
• Master Planning
• Project Accounting
• Customer Relationship Management
• Human Resource Management
8/18/2019 Intro to Dynamics AX modules.pdf
2/44
Introduction to Microsoft Dynamics® AX 2012
2
Financials
The Microsoft Dynamics AX Financial Management module provides fast,
reliable, and comprehensive accounting, financial reporting, and analysis. It also
provides all the functionality that is required to update accounts efficiently and
comply with reporting requirements.
Basic capabilities of the Financial Management module include the following:
• General Ledger
• Liquidity Management (Bank Management)
• Accounts Receivable
• Collections
• Accounts Payable
• Fixed Assets
• Expense Management
Dimensions are used across the various modules in Microsoft Dynamics AX.
They can be used for tracking profit, cost centers, departments, value streams,
product lines, or any other reporting units. The ability to update the general
ledger online provides fast and accurate financial reporting. Financial dimension
features also include the following:
• An advanced control feature that enables the driving of contextualvalue restrictions on financial dimensions.
• Financial controllers can specifically restrict authorized values orvalue combinations at the entry point on chosen table collections or
journal names, or upon posting to chosen ledger accounts.
• Dimension sets that combine dimension types can be built to driveand control the dimension value dependencies.
• Data reliability is increased regarding financial dimensions acrossthe company and according to specific corporate needs or policies.
Because all the Microsoft Dynamics AX modules are part of one system, a
transaction in one module automatically updates corresponding accounts in the
general ledger.
Financial Management – Business Analysis
Decision makers in a global marketplace face the following questions everyday:
• Is the business healthy?
• Who are my best customers?
• Which supplier do I select?
8/18/2019 Intro to Dynamics AX modules.pdf
3/44
Appendix A: Microsoft Dynamics AX Functionality
3
Microsoft Dynamics AX enables accurate and timely analysis to provide
companies with the edge they must have to successfully compete. Starting with a
larger overview and drilling down to the details, Microsoft Dynamics AX helps
companies learn from historical data, investigate opportunities, and to quickly
target markets and customers with pinpoint accuracy.
Analysis in Microsoft Dynamics AX is based on Online Analytical Processingtechnology (OLAP). This enables multidimensional analysis by using the
Microsoft SQL Server Analysis Services. With Microsoft Dynamics AX, the
OLAP functionality and the ERP system are integrated so that all mappings occur
directly in Microsoft Dynamics AX, taking full advantage of business
information and making the most of relationships between tables, extended data
types, and enum labels. There are a variety of dimensions to explore that include
time, products, geographical regions, or sales channels. CEOs, CFOs, managers,
controllers, accountants, and sales and marketing staff can create, view, and
understand reports that previously were complex, expensive, or time-consuming.
The data used for analysis is regularly updated because it includes changes as
they occur in Microsoft Dynamics AX or subsequent data sources.
Financial Management – Financial Reporting
The Financial Statement feature enables the building of a custom reporting
structure and mapping ledger accounts or dimensions to the reporting structures.
In financial statements, users can map:
• Ledger accounts
• Financial dimensions
• Combinations of the two
The Financial Statement feature is a powerful reporting tool that exploresfinancial figures depicted in a company context and from a business perspective.
For example, financial row structures can be created to focus on cost accounts
and the cost accounts can be drilled by:
• Cost centers
• Departments
• Combinations of the two
With the financial statement reporting feature, users can create many different
financial reports to comply with legal requirements and international accounting
standards such as the following:
• Balance sheet
• Income statement
• Cash flow statement
8/18/2019 Intro to Dynamics AX modules.pdf
4/44
Introduction to Microsoft Dynamics® AX 2012
4
Financial statements are fully compatible with Extensible Business Reporting
Language (XBRL). The taxonomies can be converted into row definitions ready
to map. This enables the generation of XBRL output from the financial
statement.
Because of integrated workflow capabilities, users can define approval
authorities based on employee hierarchies, user groups, users, or rules.Submitters and approvers can also be alerted to various activities during the
approval process.
Expense Management provides defined rules, expense policies, which employees
must follow when entering, submitting, or approving expense reports.
Implementing expense policies can help companies manage expenses effectively
and monitor travel and entertainment expenses.
Expense Management provides the following actions to be taken if expenses are
exceeded:
• Flag the transaction and display a message to submitter andapprover, but enable submittal and approval.
• Flag the transaction and display a message to submitter andapprover, but do not enable submittal.
Financial Management – Multicurrency
When transactions are made in several currencies, it can be a time-consuming
and error-prone task to reconcile fluctuations in relative currency value.
Microsoft Dynamics AX manages the following three currencies:
• Transaction currency
• Base currency
• Secondary reporting currency
Microsoft Dynamics AX makes it possible to track all transactions in all
currencies and automatically calculate and update realized and unrealized gains
and losses.
The detailed currency information is stored in the subsidiary ledgers in addition
to the general ledger.
Financial Management – Printing Documents
When printing documents such as invoices or packing lists, you can use defined
settings for the original or copy records in print management. These settings
include the following:
• Number of copies to produce
• Multilingual document footer text
• Print destination
8/18/2019 Intro to Dynamics AX modules.pdf
5/44
Appendix A: Microsoft Dynamics AX Functionality
5
An original or copy record contains the information that is used by print
management to print the document. The record that is used to print a document
determines:
• The footer text for the document
• The printer to use
• How many copies to print
For example, to print three copies of the sales order packing slip, each with
different footer text, you need to set up an original record and two copy records.
The print management setup information for each document type is defined in a
hierarchical list and that consists of the following:
• Modules
• Accounts
• Transactions
• Combination of these three
When a document is generated, it is printed according to the effective original
record and effective copy records. An effective record can be inherited from a
higher level in the hierarchy or created as a new record for the current level in the
hierarchy, or it can override an inherited record that has the same name.
Financial Management – Key Features and Benefits
Financial Management provides the following key benefits:
• User-friendly, timesaving accounting• Fast and efficient reporting and analysis
Financial Management offers the following key features:
• Intuitive and adjustable layout
• Dimensions
• Financial statements
• Multi- and second-currency management
• Transaction validation and transaction approval
• Intercompany accounting and consolidation• Multiple budgets
• Fixed assets
• Credit assessment and credit control
• Electronic payment
• Handling of drafts/promissory notes
8/18/2019 Intro to Dynamics AX modules.pdf
6/44
Introduction to Microsoft Dynamics® AX 2012
6
• Collection letters and interest calculation
• Report generator
• Audit trail
• Print management
Fill in the Blanks
Fill in the blanks to test your knowledge of this section.
1. ___________ can be used for tracking profit, cost centers,departments, and regions.
2. _____________ transactions posted to one subsidiary areautomatically posted in the other subsidiary.
3. Financial analysis in Microsoft Dynamics AX 2012 is based on _____ technology.
4. Detailed currency information is stored in the __________ ledgers in
addition to the general ledger.
Expense Management – Overview
Microsoft Dynamics AX Expense Management helps companies manage, track,
and reimburse travel and entertainment expenses.
Expense Management has a strong value proposition for organizations with
discretionary spending. Travel and entertainment expenses are generally a
company's second largest controllable expense. To help curb these costs, Expense
Management provides a mechanism to define and apply expense policies, inaddition to flagging and reporting abusers of the policies. Additionally,
automating the entry and reimbursement of travel and entertainment expensesreduces processing costs versus manual entry.
Expense Management is tightly integrated with other Microsoft Dynamics AX
modules, such as Project accounting, Accounts payable, and General ledger.
A per diem is a daily allowance provided to an employee who is traveling for
business. Expense Management enables you to define the per diem amount for
hotel, meals, and other incidental expenses for each location. The location that is
specified can be as general or specific as wanted and can reference a city, county,
region, or country.
Users can easily access Expense Management functionality from EnterprisePortal. This provides a robust user interface that is available to all employees, not
only those who use the Microsoft Dynamics AX client.
Users can create, delete, or modify expense reports and cash advance requests
online from any point of the world; or even define other users to enter expense
reports on another's behalf.
8/18/2019 Intro to Dynamics AX modules.pdf
7/44
Appendix A: Microsoft Dynamics AX Functionality
7
Expense Management – Key Benefits
Expense Management provides the following key benefits:
• Analyzes and tracks a company's travel and entertainment expenses
• Plans and calculates future expenses and reimbursement amounts forvarious locations
• Creates multiple expense reports online
• Defines delegates for generating expense reports and managingrelative delegate information
Expense Management – Key Features
Expense Management has the following key features:
• Setup of various payment methods for travel and entertainmentexpenses
• Categories for tracking specific types of expense transactions
• Record track of the per diem rates, mileage rates, and corporate cardnumbers by employee
• Workflow configurations
• Alerts to submitters and approvers about various activities during theapproval process
• Definition of expense reasons for generating reports
• Expense policy system
• Import of credit card transaction files
• Allocation of per diem amounts
• Statistic groups to combine various expense categories for reporting
• Online printing of expense reports and cash advances
Multiple Choice
The Microsoft Dynamics AX 2012 Expense Management module helps
companies manage, track, and reimburse ___________ expenses.
( ) revenue and customs
( ) travel and entertainment
( ) medical and recreation
( ) general and administrative
8/18/2019 Intro to Dynamics AX modules.pdf
8/44
Introduction to Microsoft Dynamics® AX 2012
8
Multiple Answer
What Microsoft Dynamics AX 2012 modules are Expense Management tightly
integrated with? Mark all that apply. (Select all that apply)
( ) Project accounting
( ) Accounts receivable
( ) Accounts payable
( ) General ledger
Supply Chain Management
SCM involves a highly interactive process of controlling, planning, and
implementing all the activities associated with moving goods from the raw
material stage through to the end-user stage, with the lowest cost and the highest
quality. Regardless of whether a company operates with a single
production/distribution site, or multiple sites in different geographical locations,
the system must capture and reflect the elements which will enable optimal and
appropriate decision-making and monitoring throughout.
The multisite functionality introduced in Microsoft Dynamics AX enables you to
work with multiple sites in a single legal entity.
Before activating multisite functionality, customers must first analyze their
business requirements and determine how to use the multisite functionality.
Make sure that you create a reliable working model of the company's operational
sites and processes before implementing this feature.
For example, there is a company with three operational sites, located in different
states in the United States. The relationships of the sites to each other, the flow ofgoods, the various work centers, warehouses, and so on, must be thoroughly
understood before multisite is activated.
By using information that is stored in Microsoft Dynamics AX, users can do the
following:
• Analyze the relationship between costs and sales, including specificdetails, such as sales on:
o Different item groups
o Individual items
o Customer groupso Individual customers
8/18/2019 Intro to Dynamics AX modules.pdf
9/44
Appendix A: Microsoft Dynamics AX Functionality
9
• Accurately monitor revenue across the company, based on factorssuch as the following:
o Country
o Region
o Customer group
o Time period
Supply Chain Management – Key Benefits
Supply Chain Management provides the following key benefits:
• Multisite inventory storage and tracking
• Synchronized, real-time product movement
• Improved order fulfillment and accuracy
• Reduced process inefficiencies and excess inventory
• Enhanced workload balancing and planning
• Compliance with industry standards
• Reduced transportation costs
Supply Chain Management – Key Features
Supply Chain Management offers the following key features:
• Multisite Functionality - Associates all inventory transactions to therelevant sites in different geographical locations in a single company.
• Optimized Multichannel Fulfillment - Causes maximized
inventory utilization and real-time order management.• Cross-Docking Capabilities - Enables same-day order fulfillment
and reduces costs.
• Business Process Synchronization - Enables immediate, onlinetransfer of documents between suppliers, logistics operations,
transporters, customers, and the manufacturer.
• Facility and Labor Optimization - Maximizes space usage andreduces order cycle time, product damage, and replenishment costs.
Provides data to monitor and measure results.
• Performance Management - Enables measurement and action onkey performance indicators.
• RFID Functionality - Increases efficiency from receiving through put-away, and enables creation of RFID-enabled tags at the pallet,
case, or item level.
• Constant Replenishment - Supports min/max inventory levels on aconstant basis, therefore accommodating smaller orders.
8/18/2019 Intro to Dynamics AX modules.pdf
10/44
Introduction to Microsoft Dynamics® AX 2012
10
• Integrated Transportation Functionality - Considers multimodeand multiroute shipment options. This causes more efficient
movement through the whole supply chain.
• Quality Control - Monitors the quality testing requirements;manages non-conforming products and items and tracks and resolves
customer or vendor problems.• Enhanced Costing and Inventory Valuation - Improves the
performance and accuracy of costing and inventory valuations.
Multiple Answer
What are the goals of the Microsoft Dynamics AX Supply Chain Management
module? (Select all that apply)
( ) Increase revenues
( ) Reduce inventory
( ) Lower costs
( ) Improve time to market
Warehouse Management – Overview
Warehouse Management provides all the functionality that is required to
guarantee the warehouse is operating effectively and efficiently. Warehouse
management includes capabilities for the following:
• Receiving items from both external suppliers and internal sources
• Structuring item storage
• Picking items before shipping• Packing items for shipment or transfer
• Dividing warehouses into zones with different storage purposes
• Associating one or more warehouses to different sites
Warehouse Management is completely integrated with other areas of
functionality in Microsoft Dynamics AX, including Logistics, Inventory
Management, and Production.
Warehouse Management – Key Features and Benefits
Warehouse Management provides the following key benefits:
• Facilitates efficient internal and external transfers
• Optimizes warehouse storage area
• Reduces operational costs such as warehouse size and labor
• Responds quickly to customer demands
8/18/2019 Intro to Dynamics AX modules.pdf
11/44
Appendix A: Microsoft Dynamics AX Functionality
11
Warehouse Management offers the following key features:
• Serial number and batch number control
• Item registration and placement
• Multiple inventory dimensions
• Location control
• Arrival overview
• Shipment reservation
• Consolidated picking and delivery
• Staging
• Pallet transport
• Warehouse zones and hierarchy system
Trade and Logistics – Overview
Trade and Logistics provides universal sales and purchasing functionality in
addition to inventory management tools. These operations are fully integrated
with other Microsoft Dynamics AX modules and support other Supply Chain
Management and Production functionality.
Trade and Logistics encompasses sales order processing, purchase order
processing, and inventory management, in addition to elements of distribution
and warehouse management.
The Intercompany functionality saves time and money because it enables several
subsidiaries or distribution centers to trade internally within one Microsoft
Dynamics AX installation. When you use Intercompany functionality, you do not
have to create manual sales or purchase orders, and you have more control and
visibility regarding transfers.
Trade and Logistics – Sales Order Processing
Selling, delivering, and invoicing products are necessary for every business.
Microsoft Dynamics AX automates these processes.
Companies can use the sales order to deliver and invoice goods to the customer,
to print quotations, order confirmations, picking lists, packing slips, and invoices.
As part of this process, Microsoft Dynamics AX does the following:
• Calculates applicable taxes and fees
• Checks stock
• Verifies credit for the customer
• Identifies and highlights obstacles
8/18/2019 Intro to Dynamics AX modules.pdf
12/44
Introduction to Microsoft Dynamics® AX 2012
12
The system guarantees that the customer obtains the appropriate price based on
trade agreements, quantity discounts, and specials. If items are out-of-stock, on-
screen messages offer suggestions and shipment information. Products can be
reallocated from other orders for special customers.
The system tracks items that are back-ordered, and then initiates shipment when
items arrive from production or from the supplier. Throughout the sales order process, Microsoft Dynamics AX captures all the information needed for
statistical analysis and commission payment.
Sales Order Processing functionality supports tasks related to the following:
• Quotations
• Orders, including:
o Multiple Ship To
o Direct vendor-to-customer shipping
o Enhanced delivery date control
• Returns
• Subscriptions
• Confirmations
• Picking lists
• Packing slips
• Invoices
• Credit notes
• Backorders
• Cash on delivery
• Commissions and taxes
• Statistics and reports
• Credit card processing
• Sales price agreements
Throughout the system, sales orders can be entered in foreign currency. All
posted transactions are transferred to domestic currency and hold information
about the amounts in both domestic and foreign currency.
Trade and Logistics – Purchase Order ProcessingPurchase Order Processing tracks products being ordered and maintains vendor
information. It updates inventory and the appropriate financial accounts when
purchases are ordered, received, and invoiced. In addition, because of the recent
enhancements, a company can invite suppliers to bid on specific products or
services and issue a request for proposal (RFQ) to multiple vendors. The RFQ
replies can then be recorded and transferred to specific purchase orders.
8/18/2019 Intro to Dynamics AX modules.pdf
13/44
Appendix A: Microsoft Dynamics AX Functionality
13
Purchase Order Processing supports the following purchase related tasks:
• Issuing requests for proposal (RFQ)
• Creating the purchase order
• Entering vendor and order information
• Entering items or services to be purchased
• Posting the purchase order, packing slip, receipts list, and invoice
As part of this process, the system does the following:
• Calculates applicable taxes, fees and charges
• Updates stock values
• Verifies credit for the vendor
• Identifies and highlights obstacles
• Updates Accounts payable and General ledger
• Guarantees that prices are calculated using trade agreements,quantity discounts, and specials
Generally, Purchase Order Processing supports tasks related to the following:
• Purchase requisitions
• Orders, with direct vendor-to-customer shipping
• Returns
• Requests
• Subscriptions
• Packing slips
• Receipt lists
• Invoices
• Backorders
• Supplier schedules
• Taxes
• Statistics
• Reports
Throughout the system, purchase orders can be entered in foreign currency. All posted transactions are transferred to domestic currency and hold information
about the amounts in both domestic and foreign currency.
8/18/2019 Intro to Dynamics AX modules.pdf
14/44
Introduction to Microsoft Dynamics® AX 2012
14
Trade and Logistics – Inventory Management
Inventory Management is central to Microsoft Dynamics AX Trade and Logistics
functionality. Inventory information is linked to the following areas in Microsoft
Dynamics AX:
• General ledger
• Accounts receivable
• Accounts payable
• Materials and Manufacturing resource planning (MRP)
• Human Resources
• Projects management
Inventory Management manages the cost and quantities of items purchased and
sold. This functionality supports retail businesses with merchandise inventory
and manufacturing companies with finished goods, materials, and work-in-
progress from the physical and financial standpoint.
The system tracks inventory movement and enables computation of costs of
goods sold. Multiple units of measure can be used for purchasing, selling,
stocking, and pricing items. Inventory movements are tracked with quantities and
costs. This causes controlled inventory.
Note that with the multisite functionality activated, you can set up a preferred
vendor for every item and use site specific prices for items.
When processing a sales order, Microsoft Dynamics AX does the following:
• Calculates what is that is required to fill the order.• Checks physical inventory.
• Produces necessary production, purchase, or transfer ordersautomatically.
• Calculates statistics on sales and purchases.
As part of managing physical inventory, Inventory Management performs the
following actions:
• Inventory tracking - Tracks any item in inventory throughinventory dimensions, configuration specifications, and lot ID.
• Master Planning - Sets up the system to determine what is requiredto fill an order when it is received.
• Automated orders - Creates necessary production and purchaseorders to satisfy customer orders.
8/18/2019 Intro to Dynamics AX modules.pdf
15/44
Appendix A: Microsoft Dynamics AX Functionality
15
• Reservations - Reserve material to guarantee its availability for aspecific order.
• Sales orders and purchases - As they affect inventory, they arereflected in inventory.
Trade and Logistics – Financial AnalysisAlso, as part of the inventory management process, Microsoft Dynamics AX
supports these financial statistics:
• Inventory values can be calculated at any time.
• Inventory turnover amounts and rates can be calculated at any time.
• Quantity of items sold can be calculated at any time.
• ABC classifications enable analysis of which items are most profitable from a sales perspective, and the cost of carrying the item
in inventory.
• Sales and purchasing forecasts can be produced by using quantitiessold and planning estimates.
• Budgets can be calculated using purchasing trends.
Trade and Logistics – Key Features and Benefits
Trade and Logistics provides the following key benefits:
• Sales, purchase, and inventory functionality is fully integrated withother elements of Microsoft Dynamics AX modules.
• Reserving inventory functionality is linked to sales and production
orders.• Financial data and statistics related to sales, purchasing, and
inventory are current and available.
• Picking lists functionality creates picking lists only for availableitems, and at the same time considers customer service priorities.
• Direct shipping from vendor to customer expedites delivery.
Trade and Logistics offers the following key features:
• Integrated sales processes and purchase processes.
• Master planning is integrated with purchase, production, and transfer
order processes.
• In sales order processing, if items are out-of-stock, on-screen.messages offer suggestions and shipment information.
• Sales and purchase orders can be entered in foreign currencies.
• Multisite functionality.
8/18/2019 Intro to Dynamics AX modules.pdf
16/44
Introduction to Microsoft Dynamics® AX 2012
16
Matching Activity
Categorize the following items:
_____ 1. Can be for both products and services.
_____ 2. In Sales Order Processing, this can beconverted to a sales order.
_____ 3. Creates picking lists only for available
items.
_____ 4. Sets up the system to determine what is
required to fill an order when it is received.
_____ 5. Puts items on hold for production or
sale, guaranteeing their availability for a specific
order.
_____ 6. Determines which items are most
profitable from a sales perspective, and the cost
of carrying the item in inventory. _____ 7. Can be calculated using purchasing
trends.
_____ 8. Can be used for purchasing, selling,
stocking, and pricing items.
a. Purchase orders
b. Release sales order picking
c. Multiple units ofmeasure
d. Master Planning
e. Quotation
f. Budgets
g. Reservations
h. ABC analysis
Master Planning – Overview
Master Planning uses data provided by the Microsoft Dynamics AX Trade and
Logistics, Projects, Work Centers, and Production Series to do the following:
• Minimize inventory carrying costs
• Optimize product flow from suppliers through production tocustomers
• Run intercompany transactions
• Satisfy customer demands
• Improve overall business performance
The finite and infinite capacity and material planning helps companies do the
following:
• Project long-term needs
• Foresee fluctuations in demand
• Adjust their plans accordingly
The shop floor can be managed more efficiently by reducing manual entry and
web-enabling employee information such as time registration. By collecting and
analyzing production-related information, such as work hours and production
activities, companies can improve cost control.
8/18/2019 Intro to Dynamics AX modules.pdf
17/44
Appendix A: Microsoft Dynamics AX Functionality
17
Gantt charts are available in Master Planning to provide graphical illustrations of
schedules related to a project for: • Planning tasks • Coordinating tasks •
Tracking tasks Gantt charts can be used, for example, to assess the consequences
of staff rotations visually, through the graphic tool in a simple manner. Gantt
plans can be defined to help envision the production flow from one computer to
another.
Master Planning – Planning Across Multiple Sites
Master Planning – Forecast and Master Scheduling
The Forecast Scheduling feature in Master Planning uses product forecasts to
project long-term needs for materials and capacity. With Forecast Scheduling,
companies can do the following:
• Foresee fluctuations in demand and adjust their plans accordingly.
• Simulate different product sales scenarios to obtain reliable pictures
of gross demand. This provides a basis for negotiating betteragreements with subcontractors and for fine-tuning production
capacity.
• Forecast more accurate production plans to eliminate stockpilinginventory and still meeting customer delivery demands.
The Master Scheduling feature provides an overview of short-term purchase,
production, and resource requirements based on existing orders, forecast
scheduling, or both. This process streamlines the whole production process.
Master scheduling causes planned production, purchase, transfer of intercompany
orders, and net requirements.
Master Planning – Intercompany Planning
Companies that need a quick overview of demands and supply in the chain of
internal companies can benefit from using Master Scheduling to create a cross-
company coverage plan.
Master Scheduling between multiple companies is possible in Microsoft
Dynamics AX under the condition that all companies are running in the same
database. This functionality enables the chain of companies to do the following:
• React to a demand from the selling company
• Transfer to a purchase order
• Change the purchase order into a sales order in the related company
• Transfer the sales order into a purchase order in another relatedinternal company
Order line explosions and planned order functionality are fully functional
between internal companies and part of the process can be automated to make
transfers and scheduling easy and quick.
8/18/2019 Intro to Dynamics AX modules.pdf
18/44
Introduction to Microsoft Dynamics® AX 2012
18
Master Planning – Key Features and Benefits
Master Planning provides the following key benefits:
• Minimizes lead times, controls processing costs, and guaranteesmaximum on-time deliveries.
• Provides a detailed overview of inventory which assists in purchasing or producing the appropriate products at the appropriate
time.
• Provides continual tracking, evaluating, and re-planning based onchanging demand for materials and capacity.
Master Planning offers the following key features:
• Forecast scheduling using product forecasts
• Finite/infinite scheduling
• Sales order explosion• Futures and action messaging
• Support of multiple plans for forecast and master scheduling
• Support of master scheduling for intercompany
• Support of master scheduling across multiple sites
Multiple Choice
In what form does Microsoft Dynamics AX provide graphical illustrations of
schedules related to a project?
( ) Microsoft Excel® spreadsheets
( ) Microsoft Visio® diagram
( ) Microsoft Project®
( ) Gantt chart
Multiple Choice
Master Scheduling between multiple companies is possible in Microsoft
Dynamics AX under what condition?
( ) All companies are running database servers in the same domain
( ) All companies share the same database of items, bills of material,
routings, and so on
( ) Cross-company security roles must be created to provide access to
each company's database
( ) All companies are running in the same database
8/18/2019 Intro to Dynamics AX modules.pdf
19/44
Appendix A: Microsoft Dynamics AX Functionality
19
Production – Overview
When selecting an ERP system, manufacturers are faced with a dilemma, where
they can do one of the following:
• Select a solution that has strong manufacturing functionality at the
expense of general business functionality
• Purchase a separate system, such as financial management, andintegrate the two
Microsoft Dynamics AX offers a solution with the full range of functionality in
one system. By using Microsoft Dynamics AX, manufacturers can do the
following:
• Manage the whole production process from availability of rawmaterials to the shipment of finished goods to customers.
• Maintain multiple production sites over different geographic
locations and run them by a single Microsoft Dynamics AXcompany.
• Use the full benefit of a comprehensive production managementsolution, when combined with the Work Center functionality.
• Expand on the foundation of the Microsoft Dynamics AX Financials,Trade and Logistics, and Master Planning functionality.
• Extract data from anywhere in the whole production system. Thisenables immediate important managerial decision-making
information.
• View a simplified overview of even the most complex production processes. This provides high-level information that is easy to
access.
Production – Across Multiple Sites
Production includes features that support a company's ability to maintain a
variety of production sites distributed over different geographic locations. The
production sites must be contained in a single legal unit, that is, they must be run
by the same defined Microsoft Dynamics AX company.
With a new dimension, the production unit, companies can now structure and
assemble all their resources and data in groupings that are relevant to each site or
company.
The production unit provides the following:
• Reflects the physical layout of resources and data particular to eachsite or company.
• Is unique for each site or for each company.
• Simplifies BOM maintenance and identification of resources at eachsite or company.
8/18/2019 Intro to Dynamics AX modules.pdf
20/44
Introduction to Microsoft Dynamics® AX 2012
20
• Is used to filter information (in key forms), to enable the user to printdocuments or view analytical data for each site or company.
• Is not stamped on any inventory transactions.
The following illustrates one site that has two production units.
Production – Key Benefits
Production provides the following key benefits:
• Real-time insight into manufacturing processes
• Manages stock more effectively
• Manages production more efficiently and profitably, and at the sametime reduces overall costs
• Supports production at multiple sites
• Centralizes information about productions
• Customizes your production plans as situations occur
• Determines the best fit between a work center and a specificoperation
• Saves valuable time by selecting the next best alternative resourcefor a production
• Gets an overview of all productions
• Selects the best route for an operation on a given day
• Controls resource use; makes sure a resource is available whenneeded
• Obtains a complete overview of the current status in your productionenvironment
Production – Key Features
Production offers these key features:
• Real-time monitoring of work-in-progress (WIP)
• Master Scheduling
• Multisite production support
• Real-time information and instant calculations
• Creates production order directly from a sales order line, withautomatic selection in the valid date and quantity ranges
• Subcontracting
• Phantom BOM
• Configurable BOMs, selected by relevant date and quantity
• Advanced, flexible, and detailed scheduling
• Bottleneck scheduling
8/18/2019 Intro to Dynamics AX modules.pdf
21/44
Appendix A: Microsoft Dynamics AX Functionality
21
• Available-to-promise (ATP) functionality
• Gantt planning functionality with ability to do drag-and-droprescheduling
• Calculation of route scrap during production estimation
• Uses alternative resources for an operation in a scheduling conflict
• Ability to track the setup job or the process job per operation
• Flexible routing with simple or complex routes
• Manage primary and secondary operations
• Production progress and overview
• Forward and backward scheduling from various dates
• Detailed tracking of cost related to resources and throughput
• Lean manufacturing
• Use of kanbans to control production
• Uses mandatory combination of the date interval and the quantityinterval in selecting the active versions of the BOM and routing
• Suggestion of changes to BOMs and Routings based on quantity(quantity-depending BOMs and route versions)
• BOM and route planning in the multisite environment
Service Management – Overview
Service Management is designed for companies that want to manage their serviceoperations as a business.
Service Management provides capabilities best suited for:
• Business-to-business service instead of business-to-end user service
• Complex service arrangements that consist of repetitive and non-repetitive service tasks on manufactured objects, instead of simplerroutine services such as cleaning or security
Service Management has a high degree of integration to the existing functionalityin the Project accounting module. This integration enables service managers to
track the exact costs of performing a service with regard to hour, expense and
item consumption, and how much revenue is earned from a particular service
transaction. By tracking these costs, managers can optimize service levels and the
revenue stream the company gains from performing services.
Based on the recent enhancements, Service Management can now use the
information residing in the Supply Chain Management (SCM) modules. This
enables faster work flow for users of Service Management, a better
understanding of where the service customer is today, and a deeper registration
of Sales related data into the Service Management module.
8/18/2019 Intro to Dynamics AX modules.pdf
22/44
Introduction to Microsoft Dynamics® AX 2012
22
Service Management – Through Web
Service Management provides a dynamic management of service orders and
service agreements both for customers and service companies. With Technician
Portal and Customer Portal, both service companies and customers can manage
and oversee service orders, service agreements, and more through a web portal.
Through the Technician Portal, the service technician and service company can
handle daily operations and communication without relying on physical nearness.
The Technician Portal enables you to do the following:
• View the data relevant for the technicians execution of service
• Connect to the service company to provide a record of the servicemade
By using the Customer Portal, the customer can seek information about both past,
current, and future service agreements and service orders through the Web.
Through the Customer Portal the customer can also create new service orders.
The Customer Portal enables the Service customer to do the following:
• View the data relevant for the service operation done on serviceitems
• Connect to the service company to initiate a service request
Service Management – Key Benefits
Service Management provides the following key benefits:
• Manages daily operations and communication without relying on physical nearness of the service technician and service company.
• Creates service agreements; service orders are generated periodicallyas specified in the agreement.
• Creates service level agreements; service level agreements enable totrack service ordering and evaluate the Service department
performance.
• Creates ad hoc repair orders.
• Tracks changes made to service objects that use BOM versions.
• Tracks repairs, and gathers statistics on repair items and costs.• Creates repair BOMs, and subsequently modifies these BOMs.
• Creates service subscriptions and accrues revenue from thesesubscriptions appropriately.
8/18/2019 Intro to Dynamics AX modules.pdf
23/44
Appendix A: Microsoft Dynamics AX Functionality
23
Service Management – Key Features
Service Management offers the following key features:
• Service subscriptions, including revenue accrual
• BOM versioning• Service agreements
• Service level agreements
• Service orders
• Repair
• Customer Portal
• Technician Portal
• Web service orders
• Sales to service integration
• Service dispatcher
Matching Activity
Match the Service Management Portals to the functionality they provide in
Microsoft Dynamics AX 2012:
_____ 1.
Technician Portal
_____ 2. Customer
Portal
_____ 3.Technician Portal
_____ 4. Customer
Portal
a. Connect to the service company to initiate aservice request.
b. View the data relevant for the service operationdone on service items.
c. Connect to the service company to provide arecord of the service made.
d. View the data relevant to execution of service.
Project Accounting
As the demand for faster and better service increases, so does the pressure to
automate processes and balance costs associated with projects and service
requests. For the growing number of companies that provide services to
customers, either as their core business or in addition to their products, the
challenge is to effectively manage knowledge, opportunities and resources.
Project Accounting provides a strong platform to help companies effectively
administer projects and achieve the results that they want.
8/18/2019 Intro to Dynamics AX modules.pdf
24/44
Introduction to Microsoft Dynamics® AX 2012
24
With Microsoft Dynamics AX, companies have the tools to facilitate:
• Registration
• Invoicing
• Analysis
Project Accounting provides a strong platform to help companies plan, monitor,
and follow up on projects. The module supports a variety of functions including
managing time and materials in projects and advanced fixed price projects.
Because of integration with Microsoft Office Project Server TM 2007 and theMicrosoft Dynamics AX Project and Supply Chain Management modules,
companies now have even more options for managing their projects effectively.
Project Accounting – Analyzing Projects
With Project Accounting, companies have many ways to analyze their projects.
This includes the following:
• Work Breakdown Structure (WBS) which enables an activityhierarchy and provides an overview of activity deliverables.
• Flexible project hierarchy structure that includes a graphicaloverview, and details fixed priced projects.
• Statistics provide the necessary overview of the financial status of a project.
• An easy way to view both invoiced and non-invoiced transactionsusing Invoice Control.
• Committed cost (any cost that will be charged to a project but has not been charged yet) is tracked against projects and enables project
costs to be controlled more efficiently.
• An easy way to view the efficiency rates of employees and billablehours being charged to a project using Hour Utilization.
• View and forecast the cash flowing in from project invoices, salesorders, subscriptions, and fees, and cash flowing out from project
purchase orders, item requirements, expenses, and hours using Cash
Flow.
• With the trade agreement functionality implemented, sales prices anddiscounts can be set up and applied to groups of projects.
• Project data can be easily exported to Microsoft Excel and presented
in pivot tables.• Many reports are available to show actual versus budget reporting.
8/18/2019 Intro to Dynamics AX modules.pdf
25/44
Appendix A: Microsoft Dynamics AX Functionality
25
Project Accounting – Internal Projects
Both internal and external project types are supported in Project Accounting.
For internal projects, the following three configurations are available:
• Time - gathers hours without ledger postings, for example, holidaysand training.
• Cost - posts all costs of hours, expenses, and items to the Profit &Loss (P&L) statement and cannot be capitalized.
• Investment - uses the estimate system to capitalize the costs ofhours, expenses, and items during the project. On elimination, the
work-in-progress (WIP) value can be posted to a:
o Fixed assets account
o Ledger account
o New project as an expense transaction
The main characteristics of internal projects are as follows:
• They do not have customers and cannot be invoiced.
• On-account transactions are not allowed.
Project Accounting – External Projects
For external project types, two billing methods are available:
• Time and Material
• Fixed Price
The flexible project hierarchy structure for external projects enables companiesto work with parent/child projects.
• The parent/child project combinations can consist of any of theexternal project types. This enables the combination of, for example,
a parent project of the type Fixed Price with a child project of thetype Time and Material.
• This flexibility enables companies to invoice costs to the customerwho are not a part of the fixed price project.
Project Accounting enables efficient project management with full financial
overview and control.
Project Accounting – Key Features and Benefits
Project Accounting provides the following key benefits:
• Efficiently establishes and manages internal and external projects
• Closely manages the financial aspects of projects
8/18/2019 Intro to Dynamics AX modules.pdf
26/44
Introduction to Microsoft Dynamics® AX 2012
26
• Manages and monitors multiple projects
• Monitors activity deliverables and creates tasks for project activities
Project Accounting offers the following key features:
• Work Breakdown Structure (WBS)
• Project hierarchy structure
• Registration of hours, costs, and item consumption
• Registration of additional revenue and committed costs
• Converts project quotation lines into project forecasts
• Creates production orders directly from a project and automaticallycreates and posts project transactions
• Trade agreements
• Easy viewing of invoiced and non-invoiced transactions
• Invoicing of hours, costs, revenue, and items
• Compares the project economics to the budgeted amount
• Consultant self-service web sites
Multiple Choice
Internal projects can be invoiced.
( ) True
( ) False
CRM and HRMCustomer Relationship Management (CRM) may mean many things to many
people. CRM is actually a plethora of concepts, ideas, and strategies offered by a
large array of CRM specialists. The essence of CRM usually includes the
following three disciplines:
• Know your customer
• Act on what you know
• Learn about what you know
Therefore, the main objective of Customer Relationship Management is to keep
and grow customers. Microsoft Dynamics AX can offer many new features in the
CRM module that enable a clearer view of a company's sales processes and helps
companies to do the following:
• Better manage and conduct their sales processes
• Better document processes and procedures for future use
8/18/2019 Intro to Dynamics AX modules.pdf
27/44
Appendix A: Microsoft Dynamics AX Functionality
27
The Sales and Marketing functionality in the CRM module emphasizes the
salesperson and the sales organization. It gathers all a company's business
information and keeps it structured and easily available for use in supporting the
sales and marketing efforts of the company. This helps companies gain insight
that is required to identify their customers' demands, and to make optimal sales
and marketing decisions.
CRM – Centralized Customer Information
Business relationships can be managed more effectively with all business
information that is stored centrally in one database. The sales force can plan and
evaluate activities and easily spot new opportunities because of the structured
and available information. By using this detailed information, they can create,
administer, and distribute campaigns directly from Microsoft Dynamics AX.
With the global address book in CRM any employee can be a customer expert.
The global address book is a repository for every person or organization that your
organization comes in contact with. Customers can be linked to each other across
the whole Microsoft Dynamics AX 2012 system. Multiple entities acrossdifferent companies in the enterprise can also be tracked in the address book.
Information about all the following entities is tracked:
• Customers
• Vendors
• Employees
• Business relations
• Contact people
• Competitors
CRM – Key Areas
The four main areas of the Sales and marketing functionality in the CRM module
are as follows:
1. Sales Force Automation (SFA) - This includes functionalityregarding external business contacts in Microsoft Dynamics AX that
are named business relations, and their employees, referred to as
contact persons. SFA also includes activities performed by the sales
personnel in connection with the business relations.
2. Sales Management (SM) - This deals with the sales performance of
individual sales personnel, sales units, and the whole company.
3. Marketing Automation (MA) - This focuses on gathering a groupof activities; for example, email messages and direct mailings to a
group of selected business relations, therefore, gathering information
about a whole marketing campaign.
4. Telemarketing (TM) - Telemarketing gathers a group of businessrelations and administers contacts or surveys to this group by
telephone.
8/18/2019 Intro to Dynamics AX modules.pdf
28/44
Introduction to Microsoft Dynamics® AX 2012
28
CRM – Automating Sales Processes
Even on the road, the sales force has access to important information. By using a
mobile phone, a handheld phone, or a browser, they can access customer-related
information such as:
• Projects
• Invoices
• Order history
• Current total revenue
With the Microsoft Dynamics AX Enterprise Portal, most sales force activities in
the application can be performed through the portal. Enterprise Portal
significantly strengthens functionality by:
• Giving users access to information regardless of their physicallocation
• Increasing the usability for members of the sales force, therefore,increasing efficiency
For companies, this can help increase the bottom line and save money by:
• Cutting moving expenses
• Reducing office space
• Reducing the need for furniture
• Reducing incidentals that support employees in an office setting
CRM includes a price simulation tool to aid sales personnel in calculating andsaving various pricing scenarios for sales orders. The price simulation tool
enables discounting on a total quotation basis or on a quotation line basis and
calculates the effect of discounting on the contribution margin. CRM empowers
companies to maximize benefits from all their business relationships and
generate profit. Self-service portals for sales representatives and customers are
fast and easy to start. Customers can use these portals to do the following: •
Browse through personalized product catalogs • View the shipping status •
Maintain their own contact information
Because CRM saves data in one centralized database, individuals and
departments can share information effortlessly. For example, the sales manager
can access projects, invoices, order history, and current revenue immediately
without the sales team needing to generate special reports. The result of the
centralized database is:
• Better pipeline management
• Improved control and co-ordination of sales force activities
• An overall view of contact with customers
8/18/2019 Intro to Dynamics AX modules.pdf
29/44
Appendix A: Microsoft Dynamics AX Functionality
29
All areas of the company can also benefit from the synchronization between
CRM and Microsoft Outlook by synchronizing these three objects:
• Tasks
• Calendar appointments
• Contacts
With CRM, companies are in constant contact with customers. By knowing
customers and their needs, companies can deliver the exact products and services
the customers seek and gain their loyalty.
CRM – Key Benefits
CRM provides the following key benefits:
• Achieves better efficiency and reduces cost
• Centralizes the storage of data and tracks business information
• Gains maximum value from customers by better understanding theirneeds
• Optimizes sales force knowledge with more thorough analysis and better efficiency
• Improves the business health of the company
CRM – Key Features
CRM offers the following key features:
• Single database, single source code, single set of business logicmodified using the same tool box
• Uniting ERP and Customer Relationship Management (CRM)systems
• Marketing Automation
• Sales Force Automation
• Sales Force Automation through Enterprise Portal
• Sales Management
• Competitive quote tracking
• Price simulations
• Project quotation integration
• Business Analysis
• Tracking business information through the Global address book
• Email and SMS integration
• Microsoft Outlook synchronization with tasks, appointments, andcontacts
8/18/2019 Intro to Dynamics AX modules.pdf
30/44
Introduction to Microsoft Dynamics® AX 2012
30
• Integration with Microsoft Office Excel
• Integration with Telephony Application Programming Interface(TAPI)
• Lead Management
• Opportunity Management
• Defining business processes and responsibilities in the organization
Human Resource Management – Overview
An agile human resource management system can help companies quickly
develop their organization to meet the challenges of a fluctuating business
environment. Microsoft Dynamics AX Human Resource Management module
helps companies:
• Gather and structure employee information
• Encourage employee development
• Streamline employee performance
• Offer competitive on-cycle and off-cycle compensation
• Reward long-term and short-term employee performance
• Promote talent retention and motivation
• Maintain an overview of the organization
• Create the appropriate internal environment to drive businessforward
Human Resource Management – Managing Recruitment
Recording and managing recruitment using Human Resources makes the
procedures, paperwork, and manual follow-up work easier. Projects, applicants,
and qualifications are recorded centrally. This information can be used in a
particular project and in subsequent projects. This module is integrated with the
others and therefore:
• An applicant automatically becomes a member of the network.
• The project is associated with the organization.
• An applicant is directly transferred to the Employee module whenhired and his or her employment history is updated automatically.
Human Resource Management – Recruiting through theWeb
The e-Recruitment feature improves the breadth and effectiveness of recruitment
projects by enabling the Internet's wide reach. Companies can advertise available
positions on the Enterprise Portal to reach a larger pool of potential candidates.
8/18/2019 Intro to Dynamics AX modules.pdf
31/44
Appendix A: Microsoft Dynamics AX Functionality
31
E-Recruitment supports and collects online applications that can be screened
before they are approved and saved, or rejected and deleted. When an application
is approved, information about the applicant is automatically transferred to the
Applicant form in Human Resources.
Staff can learn from the experience of previous recruitment campaigns and select
the appropriate media and methods for sharper communication.
Human Resource Management – Simplify Mass Hiring
Companies can use Mass hire projects for seasonal, intermittent, or contractual
human resource demands. By using Mass hire project, users can enter
information one time and apply it to all people hired for the project. This lightens
the data entry load, especially with multiple hires.
When ending the project, employment can be quickly ended for all or some hired
in the project. This makes both the start and end of the project easier.
Human Resource Management – Using EmployeeInformation – Storing Data
Human Resource Management helps companies gather and structure information
for an optimal overview of their employees and their organization. Companies
must be certain they have the appropriate people in the appropriate positions
when striving for larger goals and starting new initiatives.
Making sure attractive and satisfying career planning for employees is a
challenge that demands organized documentation of the agreements made
between employer and employee. With the documentation stored in Microsoft
Dynamics AX, companies can do the following:
• Quickly view a complete skill profile for an employee or a job
• Perform skill gap analysis to identify the employee strengths andareas to improve
• Define actual and target values for employee, applicant, and contact person skills
• Set clear development goals and activities and determine deadlinesfor them
• Set measurable performance goals and monitor the employee performance
• Provide a uniform framework for resource managers to reachemployee development goals
Human Resource Management provides the following to enable companies to
stay on track and achieve goals:
• Strategic planning
• Best practice action templates
8/18/2019 Intro to Dynamics AX modules.pdf
32/44
Introduction to Microsoft Dynamics® AX 2012
32
• Skill gap analysis (compares an employee's skill profile with a profile that is defined for a particular job as of a particular date)
• Skill wheel (visualizes the employee skill profiles and the results of askill gap analysis)
• Competence reporting
• Action planning
Human Resource Management also enables companies to do the following:
• Store employment information and agreements
• Record employee hiring and exit information
• Keep track of transfers between departments
The framework is easily adapted to fit the requirements of a company so the
required data and information can be extracted.
Human Resource Management – CompensationManagement
Fixed compensation plans help an employer make sure that employees are
satisfied with the wages they are earning, and that management can maintain
control over compensation costs. Human Resources for Microsoft Dynamics AX
supports step, grade, and broad band fixed compensation plans that can be based
on market price indicators. Competitively priced fixed compensation plans are an
effective tool for attracting top performers and retaining key employees.
Variable compensation plans link an organization's strategy to the actions and
performance of its workers. Variable compensation plans offer companies a
competitive motivational advantage by making desired performance levelstoward important key performance indicators, and what the reward will be when
targets are achieved, visible to employees.
A pay for performance, or incentive pay, program can motivate employees and
lead to greater employee performance and productivity. Performance ratings
connected to features in compensation management enable companies to provide
compensation to an employee that is commensurate with his or her business
performance.
Human Resource Management – Key Benefits
Human Resource Management provides the following key benefits:
• Strengthened focus on employee competency
• Centralized and dynamic employee information
• Simple and dynamic restructuring of organizational units
• Effective and cost-efficient recruitment process tools
• Builds up an in-house resource pool
8/18/2019 Intro to Dynamics AX modules.pdf
33/44
Appendix A: Microsoft Dynamics AX Functionality
33
• Monitors the efficiency and well-being of the organization
• Identifies skill gaps to determine required employee development
• Determines development and performance goals
• Provides a uniform framework for resource managers to supportemployee development goals
• Aligns compensation and benefits structures with market standards
• Recognizes high and low performers and delivers appropriaterewards
• Increases transparency in compensation processes by implementingfixed and variable compensation policies
• Improves compensation decision-making through fast access tovaluable information
Human Resource Management – Key Features
Human Resource Management offers the following key features:
• Core Human Resource Management administrative functionality
• Payroll information
• Job application information storage
• Management of loans
• Management of line, matrix, and project organizations
• Job profiles and role descriptions and requirements
• Recruitment process management and statistics
• E-Recruitment capabilities
• Mass hiring capabilities
• Employee absence management
• Individual and collective absence
• Automated correspondence through Microsoft Word® integration
• Microsoft Outlook integration support for interview administration
• Applicant matching to job profile requirements
• Media response measuring
• Development and performance goals
• Setup and definition of competencies and competency groups• Managing and measuring actual skills compared with skill targets
• Graphic tools for skill-gap analysis
• Feedback analysis through online questionnaires and reporting
• Compensation Management functionality
8/18/2019 Intro to Dynamics AX modules.pdf
34/44
Introduction to Microsoft Dynamics® AX 2012
34
Questionnaire – Overview
The Microsoft Dynamics AX Questionnaire module enables companies to design
effective questionnaires quickly, simply and without any technical experience.
Business managers, human resources personnel, and administrative personnel can
design and implement basic questionnaires in a matter of minutes.
It is easy to schedule or plan questionnaires for a range of audiences including
employees, customers, and job applicants. The planning functionality also offers
easy administration of mail correspondence with target groups inside and outside
an organization. The Questionnaire module supports web integration so
questionnaires can be deployed through a corporate intranet and through public
web sites.
The Questionnaire can be set up to include the following:
• Multiple-choice or free-text answers
• Instructions to be displayed before a question is answered
• How long the individual has to complete the form
• Whether questions are asked randomly or in a particular order
• Whether all questions must be answered
• Rich media such as pictures, audio, and video
Questionnaire – Survey Analysis
The Questionnaire module can be used for a range of activities. This includes the
following:
• Customer or employee satisfaction surveys
• Job development dialog
• Ethical and environmental measurements
• Management and staff testing
The Questionnaire is a powerful tool for designing, constructing, and analyzing
surveys. This also turns raw data into useful information.
Questionnaire – Key Features and Benefits
Questionnaire provides the following key benefits:
• Easy design and execution of questionnaires
• Deploy questionnaires through corporate intranets and web sites
• Turn raw data into useful information through analysis
8/18/2019 Intro to Dynamics AX modules.pdf
35/44
Appendix A: Microsoft Dynamics AX Functionality
35
Questionnaire offers the following key features:
• Simple step-by-step approach to questionnaire design
• Integrated with the web
• Flexible analytical tools
• Rapid design and deployment of surveys
• Response history by questionnaire and individual
Multiple Choice
Companies can use what Microsoft Dynamics AX feature to help hiring forseasonal, intermittent, or contractual Human Resource demands?
( ) Mass hire projects
( ) e-Recruiter tool
( ) HR Builder
( ) e-Recruitment Wizard
Multiple Answer
The Questionnaire module enables questionnaires to be set up that include which
of the following features? Mark all that apply. (Select all that apply)
( ) Multiple-choice or free-text answers
( ) Instructions to be displayed before a question is answered
( ) How long the individual has to complete the form; whether questions
are asked randomly or in a particular order; whether all questions
must be answered
( ) Rich media such as pictures, audio, and video
Summary
This tutorial introduces Microsoft Dynamics AX Enterprise Resource Planning
(ERP) system. The various modules of Microsoft Dynamics AX are described,
including the interrelations between the modules and their key features and
benefits. The modules discussed in this section are:
• Financial Management
• Expense Management
• Supply Chain Management
• Warehouse Management
• Trade and Logistics
• Master Planning
• Production
8/18/2019 Intro to Dynamics AX modules.pdf
36/44
Introduction to Microsoft Dynamics® AX 2012
36
• Shop Floor Control
• Product Builder
• Service Management
• Project Accounting
• Customer Relationship Management• Human Resource Management
• Questionnaire
8/18/2019 Intro to Dynamics AX modules.pdf
37/44
Appendix A: Microsoft Dynamics AX Functionality
37
Test Your Knowledge
1. Which Microsoft Dynamics AX 2012 series provides universal sales and purchasing functionality, in addition to inventory management tools?
( ) CRM( ) Human Resource Management
( ) Warehouse Management
( ) Trade and Logistics
2. Which module provides high level oversight and definition of organizationalor personal objectives?
( ) Cost Accounting
( ) CRM
( ) Human Resource Management
( ) Master Planning
3. An employee satisfaction survey is an example of this module.
( ) Production
( ) Questionnaire
( ) CRM
( ) Human Resource Management
8/18/2019 Intro to Dynamics AX modules.pdf
38/44
Introduction to Microsoft Dynamics® AX 2012
38
4. Name the capabilities that the Service Management module is best suited for.
5. What reporting language is fully compatible with financial statements in theFinancial Management Module?
6. What two project types are supported in Project Accounting? Mark the twothat apply.
( ) Internal
( ) External
( ) Long-term
( ) Short-term
7. What module enables companies to manage, track, and reimburse travel andentertainment expenses?
( ) Service Management
( ) Cost Accounting
( ) Expense Management
( ) Financial Management
8/18/2019 Intro to Dynamics AX modules.pdf
39/44
Appendix A: Microsoft Dynamics AX Functionality
39
Quick Interaction: Lessons Learned
Take a moment and write down three key points you have learned from this
chapter
1.
2.
3.
8/18/2019 Intro to Dynamics AX modules.pdf
40/44
Introduction to Microsoft Dynamics® AX 2012
40
Solutions
Financials
Fill in the blanks to test your knowledge of this section.
1. Dimensions can be used for tracking profit, cost centers,departments, and regions.
2. Intercompany transactions posted to one subsidiary areautomatically posted in the other subsidiary.
3. Financial analysis in Microsoft Dynamics AX 2012 is based onOLAP technology.
4. Detailed currency information is stored in the subsidiary ledgers inaddition to the general ledger.
The Microsoft Dynamics AX 2012 Expense Management module helps
companies manage, track, and reimburse ___________ expenses.
( ) revenue and customs
(•) travel and entertainment
( ) medical and recreation
( ) general and administrative
What Microsoft Dynamics AX 2012 modules are Expense Management tightly
integrated with? Mark all that apply. (Select all that apply)
(√) Project accounting
( ) Accounts receivable
(√) Accounts payable
(√) General ledger
8/18/2019 Intro to Dynamics AX modules.pdf
41/44
Appendix A: Microsoft Dynamics AX Functionality
41
Supply Chain Management
What are the goals of the Microsoft Dynamics AX Supply Chain Management
module? (Select all that apply)
( ) Increase revenues
(√) Reduce inventory
(√) Lower costs
(√) Improve time to market
Categorize the following items:
a 1. Can be for both products and services.
e 2. In Sales Order Processing, this can be
converted to a sales order.
b 3. Creates picking lists only for available
items.
d 4. Sets up the system to determine what is
required to fill an order when it is received.
g 5. Puts items on hold for production or
sale, guaranteeing their availability for a specific
order.
h 6. Determines which items are most
profitable from a sales perspective, and the cost
of carrying the item in inventory.
f 7. Can be calculated using purchasing
trends.
c 8. Can be used for purchasing, selling,
stocking, and pricing items.
a. Purchase orders
b. Release sales order picking
c. Multiple units of
measure
d. Master Planning
e. Quotation
f. Budgets
g. Reservations
h. ABC analysis
In what form does Microsoft Dynamics AX provide graphical illustrations of
schedules related to a project?
( ) Microsoft Excel® spreadsheets
( ) Microsoft Visio® diagram
( ) Microsoft Project®
(•) Gantt chart
8/18/2019 Intro to Dynamics AX modules.pdf
42/44
Introduction to Microsoft Dynamics® AX 2012
42
Master Scheduling between multiple companies is possible in Microsoft
Dynamics AX under what condition?
( ) All companies are running database servers in the same domain
( ) All companies share the same database of items, bills of material,
routings, and so on
( ) Cross-company security roles must be created to provide access to
each company's database
(•) All companies are running in the same database
Service Management
Match the Service Management Portals to the functionality they provide in
Microsoft Dynamics AX 2012:
d 1. Technician
Portal b 2. Customer
Portal
c 3. Technician
Portal
a 4. Customer
Portal
a. Connect to the service company to initiate a
service request. b. View the data relevant for the service operation
done on service items.
c. Connect to the service company to provide arecord of the service made.
d. View the data relevant to execution of service.
Project Accounting
Internal projects can be invoiced.
( ) True
(•) False
CRM and HRM
Companies can use what Microsoft Dynamics AX feature to help hiring for
seasonal, intermittent, or contractual Human Resource demands?
(•) Mass hire projects
( ) e-Recruiter tool
( ) HR Builder( ) e-Recruitment Wizard
8/18/2019 Intro to Dynamics AX modules.pdf
43/44
Appendix A: Microsoft Dynamics AX Functionality
43
The Questionnaire module enables questionnaires to be set up that include which
of the following features? Mark all that apply. (Select all that apply)
(√) Multiple-choice or free-text answers
(√) Instructions to be displayed before a question is answered
(√) How long the individual has to complete the form; whether questionsare asked randomly or in a particular order; whether all questionsmust be answered
(√) Rich media such as pictures, audio, and video
Test Your Knowledge
1. Which Microsoft Dynamics AX 2012 series provides universal sales and purchasing functionality, in addition to inventory management tools?
( ) CRM
( ) Human Resource Management
( ) Warehouse Management
(•) Trade and Logistics
2. Which module provides high level oversight and definition of organizationalor personal objectives?
( ) Cost Accounting
( ) CRM
(•) Human Resource Management
( ) Master Planning
3. An employee satisfaction survey is an example of this module.
( ) Production
(•) Questionnaire
( ) CRM
( ) Human Resource Management
4. Name the capabilities that the Service Management module is best suited for.
MODEL ANSWER:
Business-to-business service; Complex service arrangements
5. What reporting language is fully compatible with financial statements in theFinancial Management Module?
MODEL ANSWER:
Extensible Business Reporting Language (XBRL)
8/18/2019 Intro to Dynamics AX modules.pdf
44/44
Introduction to Microsoft Dynamics® AX 2012
6. What two project types are supported in Project Accounting? Mark the twothat apply.
(√) Internal
(√) External
( ) Long-term
( ) Short-term
7. What module enables companies to manage, track, and reimburse travel andentertainment expenses?
( ) Service Management
( ) Cost Accounting
(•) Expense Management
( ) Financial Management
Recommended