Intercultural competence and entrepreneurship DOING THINGS DIFFERENTLY

Intercultural competence and entrepreneurship

DOING THINGS DIFFERENTLY

• What has no power without the how ?

• Case for cultural intelligence

• New learning and teaching approaches

What do I do ?Consultant in communicaion, cultural

intelligence, leadership,emotional intelligence

4. Profound2. Simple

1. Dynamic5. Empathetic

3. Intelligent

Cultural IntelligenceA Priority

Attributes of a Peak Performer on the international stage

Mindset

Skillset80%20%

Challenging some widely held beliefs :-

• « Culture stuff » is intuitive, a soft skill that can be improvised. Intercultural communication is an esoteric skill for overseas travellers.

• Globalisation means cultures are converging to a common norm

• Good communication skills with knowledge of other cultures are sufficient for good international performance

• International experience is a guarantee of intercultural competence (the local amateur syndrome)

Companies are more and more aware that a failure to develop soft skills is costly and effects the bottom

line

• Cultural failure negatively effects performance and results• Cultural intelligence begins with self, with own culture and

how we are perceived.It’s learning by doing.• The difference between an average international actor and

an excellent one is mindset, attitude and behavioural change and it can be learned/developed

Cultural Intelligence (CQ)

Knowledge about cultures (facts and cultural traits) +

awareness/mindfulness(of yourself and others) +

specific skills (behaviours)=

Cultural Intelligence

Knowledge

Awareness/mindfulness

Behavioural skills

CQ

What are the implications for teaching and pedagogical approaches ?New focus: experiential learning, (classroom or mobility), individualized pathways, different teaching methods

Left hemisphere Right hemisphere

The Corpus Callosum links both

Feeling a rhythm

Day dreamingPictures

ImaginationColour

Dimension and

distance

WordsLogic

SequenceNumbers

ListsAnalysisStep by

step

YELLOW BLUE ORANGE

BLACK RED GREEN

PURPLE YELLOW RED

ORANGE GREEN BLACK

BLUE RED PURPLE

GREEN BLUE ORANGE

YELLOW BLUE ORANGE

BLACK RED GREEN

PURPLE YELLOW RED

ORANGE GREEN BLACK

BLUE RED PURPLE

GREEN BLUE ORANGE

Knowing about ?

Being able to do?

Objectives of training

• Increase knowledge• Raise awareness• Work on values and belief systems• Encourage change and test new behaviours• Means = encouraging new behaviour in the classroom for

teaching and assessment• Accepting that young people can be « taught »/helped to

develop in this way• Accepting new tools and approaches

Intercultural communication schools

Theory and research school-traditional sociological and communication perspectives and

methods (ex of publication: International and Intercultural communication annual)

Theory into practice school-more interdisciplinary, drawing on communication theory,

psychology, anthropology, sociolinguistics and other fields (represented by SIETAR Society for Intercultural Education, Training and Research/ publictions: International Journal of Intercultural Relations)

TRAINING METHOD APPLICATION TO CQ

FACTUAL : books, lectures, briefing Knowledge about specific cultures, culture dimensions and processes

ANALYTICAL : Films, culture assimilators, facilitation,sensitivity (EI) training

Both culture general (own culture) and culture specific knowledge as well as the opportunity to practice awareness/mindfulness

EXPERIENTIAL : Mobility periods and/or simulations, field trips, role-playing, facilitated experiential exercices, accelerated learning techniques

Opportunities to practice both mindfulness and behaviour skills, and to experience the emotions of cross cultural interaction

Multiple Intelligences

Measured by standard IQ• Linguistic• Logical/mathmatical• Not measured by standard IQ tests• Spatial• Musical• Body/kinesthetic• Interpersonal• Intrapersonal

Components of cultural intelligence

Development process

ONE WAYMy way is the valid oneI refuse to adjust

MANY WAYSThere are many valid waysI’m prepared to adjust

William Perry:dualism, multiplicity, relativism, commited relativism

Milton Bennett : ethnocentrism to commited ethnorelativism

Kohlberg’s 7 stages of moral development