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Cambridge APC Introduction

APC Road ShowBillings Montana

July 2009

Cambridge APC• Multi-disciplinary team

• Continual engagement in– Assessment of preparedness needs and gaps– Generation of solutions for local public health– Promotion of APC program and products

• Utilizing learning laboratory

PHP Region 4b Community Characteristics

• Population of communities range from 7,261 to 101, 355 residents

• Great diversity in local government structures

• Public health departments range from 2 to 63 full time employees

Local Preparedness Planning Realities

• Federal/state mandates for local public health emergency response planning

• Limited capacity and training of local public health departments

Cambridge APC Tools in development• MAVEN Exercise

• Evaluation Training

• Epidemiology Just in Time Training

• Health Data Reports Tool

• Product Recall tool

• Alternate Care Site Signs

• Decontamination Unit Signs

• Decontamination Unit Pocket Communicator

• Pictograms for Infectious disease screening tool

Cambridge Session Focus• Regional Dispensing Sites

–Planning–Communication Tools –Trainings

• Personal Preparedness Training Materials

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Practical Tools for Point-of-Dispensing Site Training

and Client Communication

APC Road ShowBillings Montana

July 2009

Who we areDispensing Site PlanningPictogram Development

Trainings for Dispensing SitesPersonal Preparedness

Future Products

Who we areDispensing Site PlanningPictogram Development

Trainings for Dispensing SitesPersonal Preparedness

Future Products

Getting to know you• How prepared is your general

population?

• Who are your vulnerable populations?

• What methods do you use for dispensing sites?

Cambridge APC• Multi-disciplinary team

• Continual engagement in– Assessment of preparedness needs and gaps– Generation of solutions for local public health– Promotion of APC program and products

• Utilizing learning laboratory

Massachusetts Public Health Emergency Preparedness Regions

PHP Region 4b Community Characteristics

• Population of communities range from 7,261 to 101, 355 residents

• Great diversity in local government structures

• Public health departments range from 2 to 63 full time employees

Local Preparedness Planning Realities

• Federal/state mandates for local public health emergency response planning

• Limited capacity and training of local public health departments

Cambridge APC Products• Regional Dispensing Sites

–Planning–Communication Tools –Trainings

• Evaluation

• Mutual Aid for Public Health

• Model legislation for regionalization

• Regional Epidemiology

Who are we?Dispensing Site PlanningPictogram Development

Trainings for Dispensing SitesPersonal Preparedness

Future Products

Prepare Clients for POD Experience

• Information:• What will happen • How will it happen• What they will be asked

• Delivery:• Perceive• Understand• Personally Applicable

Identify the groups within the at-risk population with special needs

Determine resources available/needed to serve these groups

Initiate the special populations plan

Special Effort for Special Populations

Population Vulnerability• Physical disability• Cognitive disability• Language barrier (e.g., English,

literacy)• Conditional impairments

– Mental noise– Environmental barriers– Trust – Knowledge barriers

A Preparedness Paradigm Shift

1. Many will be “vulnerable” in an emergency

2. Specialized services deters those with “special needs”

3. Specialized preparedness is unsustainable for local health

Access Umbrella

Universal Design in Our Lives

Source: http://www.design.ncsuedu/cud/about_ud/udprincipleshtmlformat.html#top

Making Dispensing Sites Universally Accessible

• Physically accessible

• Information to communicate to many

• Information to exchange interpersonally

Universal De-SIGN

Communicate through trusted sources

Identify station purpose with a picture

Simple one-wordstation description

Provide language translation

Mass Communication: Signage

• Outlines Service & Process information

• Identifies station purpose

• Improves efficiency• Decreases anxiety• Expands usability• Increases access to

service

Pocket Communicator

Worker to client Internal

communication tool

Clerical & clinical functions

Does not replace other forms of communication

Language Barriers• Identifies barriers

early

• Provides client with visual reassurance

• Affords easier access to translation

Provide Directions

“Please go to the blue Children area.”

Key Concepts

Cambridge APC Sign Requests

Who are we?Dispensing Site PlanningPictogram Development

Trainings for Dispensing Sites

Personal PreparednessFuture Products

Behavioral Health?

Mental Health

CounselingBehavioral

HealthSupport

Children – before

Children – after

Who are we?Dispensing Site PlanningPictogram Development

Trainings for Dispensing SitesPersonal Preparedness

Future Products

Session 1 The Mechanics

Lesson Framework

Goal & Objectives

• Knowledge– Job Action Sheets– Incident Command/Management Principles– Fundamental Tasks

• Skills– Serving clients with varying language, physical,

and cognitive abilities• Teamwork

Session 2: Facilitating Clients

Training Outcomes• Knowledge

• Skills

• Teamwork

Training Resources

• Trainer guide

• Training materials

• Evaluation tools

Lesson Framework

Who are we?Dispensing Site PlanningPictogram Development

POD TrainingsPersonal Preparedness

Future Products

Accessible Personal Preparedness

Accessible Personal Preparedness

Accessible Personal Preparedness

Accessible Personal Preparedness

Who are we?Dispensing Site PlanningPictogram Development

Trainings for Dispensing SitesPersonal Preparedness

Future Products

Cambridge APC Tools in development• MAVEN Exercise

• Evaluation Training

• Epidemiology Just in Time Training

• Health Data Reports Tool

• Product Recall tool

• Alternate Care Site Signs

• Decontamination Unit Signs

• Decontamination Unit Pocket Communicator

• Pictograms for Infectious disease screening tool

Discussion

Contact InformationLynn Schoeff

lschoeff@challiance.org