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International Workshop Service Delivery Systems for Assistive Technology in Europe
Copenhagen 21-22 May 2012
Information provision as a key to expertise development and user participation:
the experience of the EASTIN network
Renzo ANDRICH
Chair, Eastin Association
www.eastin.eu
pg. 2
A network that aggregates the major national information providers on Assistive Technology in Europe
A website with a search engine working simultaneously on all databases, available in all official languages of the EU
Provides information on over 70.000 assistive technology products and 5.000 manufacturers/suppliers plus associated documentation
EASTIN is now a self-financing Association made of 8 partner Institutions
The European Commission initially financed part of the work within the eTen Programme. Other developments have been also financed by the EASTIN-CL and ETNA projects within the ICT-PSP programme
pg. 3
www.eastin.eu
www.eastin.eu
pg. 4
Searching AT products
pg. 5
Associated information
pg. 6
The new Eastin 1.1 architecture
Web browser
Web services
Partners' repositories
Eastin DB
Application
tier
Data tier
Presentation
tier
App. logic (ASP.NET MVC Controllers)
Dynamic HTML (ASP.NET MVC Views)
Dom
ain m
od
el
Web Service Proxies
SQL Server APIs
Plugging-in advanced linguistic services
Web browser
Web services
Partners' repositories
Eastin DB
Application
tier
Data tier
Web
Ser
vic
e P
roxie
s
Tilde TM
Web services
Linguatec TM
New
crosslingual
services
Presentation
tier
App. logic (ASP.NET MVC Controllers)
Dynamic HTML (ASP.NET MVC Views)
Dom
ain m
od
el
Web Service Proxies
SQL Server APIs
Towards Eastin 2.0
Web browser
Web services
Partners' repositories
Eastin DB
Application
tier
Data tier
Presentation
tier
App. logic (ASP.NET MVC Controllers)
Dynamic HTML (ASP.NET MVC Views)
Dom
ain m
od
el
Web Service Proxies
SQL Server APIs
Web
Ser
vic
e P
roxie
s
Web services
Community engine
Community
services
Possible future evolutions
Web browser
Web services
Partners' repositories
Eastin DB
Application
tier
Data tier
Presentation
tier
App. logic (ASP.NET MVC Controllers)
Dynamic HTML (ASP.NET MVC Views)
Dom
ain m
od
el
Web Service Proxies
SQL Server APIs
Web
Ser
vic
e P
roxie
s
Web services
Google engine
services
mouse
The EASTIN 1.1 search engine
pg. 14
GERMANY www.rehadat.de
pg. 15
DENMARK www.hmi-basen.dk
pg. 16
UK www.dlf-data.org.uk
pg. 17
SPAIN www.catalogo-ceapat.org
pg. 18
BELGIUM www.vlicht.be
pg. 19
FRANCE www.handicat.com
THE NETHERLANDS www.vindeenhulpmiddel.nl
pg. 20
EASTIN National Contacts
National Institute for Welfare & Health, Helsinki
pg. 21
FINLAND
AT Center for disabled people , Ministry of Social Security and Labour, Vilnius
LITHUANIA
University Rehabilitation Institute, Ljubljana
SLOVENIA
Košice University Access Centre, Košice
SLOVAKIA
Centre for technical remedies, NRC Vaivari, Riga
LATVIA
Astangu Vocational Rehabilitation Centre, Tallinn
ESTONIA
National Social and Rehabilitation Office, Budapest
HUNGARY
European University Cyprus, Nikosia
CYPRUS
NAV, Oslo NORWAY
Whom is EASTIN made for?
End users People with disabilities, family members, caregivers, helpers…
Professionals In health care, in social services, in education, in administration…
Manufacturers / suppliers Producers, suppliers, system integrators…
Researchers / developers Academics, industrial, amateurs…
Policy makers Public agencies, user organisations, professional organisations
pg. 22
However…
A person can be in different roles
E.g. a person with disability working in industry may in certain occasions approach the Portal as a end-user (looking for a solution for him/herself), in other occasions as a developer (realizing the prototype of a new device with built-in accessibility features), in other occasions as a professional (in case the industry supplies AT products, assessing the customer for recommending the most appropriate solution) …
Search profiles
End users
Demand developing
Orienteering
Comparing
Selecting
Purchasing
Paying
Using
Rating
Participating
Professionals
Informing
Educating
Advising
Prescribing
Training
Assessing outcome
Man./Supp.
Market orienteering
Positioning
Producing
Supplying
Delivering
After sale servicing
Advertising
R&Ds
Researching
Locating partners
Developing
Benchmarking
Exploiting
Policy makers
Policy developing
Implementing
Awareness raising
exam
ple
s o
f AT
so
lut.
bas
ic p
rod
uct
s in
fo
fun
ctio
nal
det
ails
tech
nic
al d
etai
ls
Dem
os
use
r ra
tin
gs
pri
ce
com
mer
cial
info
Pro
cure
men
t in
fo
1. Demand develop. X
2. Orienteering X X
3. Comparing X X X
4. Selecting X X X X X X X
5. Buying X X X X X X X X
Impact
National information system are harmonized
The partners work together to exchange information, expertise, strategies
A window is provided on the EU AT market, accessible to everybody thanks to the automatic translation
It is possible to compare products across countries
Citizens of countries that have no national database have the opportunity to access information
pg. 27
Role of AT info within a service delivery system
End users
empowerment (by increasing awareness/knowledge, helping clarify needs and assisting decisions…); + quality of demand
Professionals
quality of services (by assisting AT advice / recommendation / prescription / training; by helping design individual rehabilitation, education or social participation programmes…); + quality of demand
Manufacturers / suppliers
quality of offer (by helping know the market, discover opportunities, find out ideas for development, make their products known…); + business opp.
Researchers / developers
Expertise development (by helping know what already exists, which users’ needs are unmet, what AT areas are admitting of developments) + education
Policy makers
Supporting decision on resources allocation, provision policies...
pg. 28
Thanks for your attention !
pg. 29
Sorry… I was
missing in the
picture
The ETNA people are
coming soon!
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