View
223
Download
0
Category
Preview:
Citation preview
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 1/51
Nsk`mkbd a Zwcj}a}o~(F~cc To~ew`ajc℮ Zkbjc 1;;<
Kb Zca~jl of Fccmnaje
4 W~aj}kjcz }o Wshw Sw Jobvc~za}kobzkb [os~ To~ew`ajc
Iab" >3, >711 @kbma Ms`{c, w~czkmcb} / fosbmc~, Ms`{c & Jo"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 2/51
« Ms`{c & Jo" >711 >
Tc`johc A``
Da~{ Zwobmkec( KANJ Mc}~ok}
Da~{ ZwobmkecW~czkmcb} KANJ Mc}~ok}Mk~cj}o~(C`cj} KANJ Lc~k}adc ^cdkob
mc}~ok}"kanj"joh
Chak`9 dzwobmkecGzekmho~cz}smko"joh
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 3/51
« Ms`{c & Jo" >711 :
]oma{‛z W~czcb}c~
@kbma Ms`{c p W~czkmcb} / Fosbmc~
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 4/51
« Ms`{c & Jo" >711 =
Kb Zca~jl of Fccmnaje
Ovc~vkct9 Ms`{c & Jo"
Jobvc~za}kob Ja}a`{z}z9]cz}cm }oo`z abmaj}koban`c w~aj}kjcz }okhw~ovc lot }o dc}fccmnaje abm lot }o szc k}
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 5/51
« Ms`{c & Jo" >711 3
Ms`{c & Jo"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 6/51
« >711 6
^akzc }lcNa~ ob
Fccmnaje
1" Jlabdc wa~amkdhz>" ^cmczkdb homc`z
:" Dkvc }lch zohc}lkbd}o }a`e anos}
=" ]sbc kb owwozkbd
vkctz3" Dc} a ws`zc6" Nc ~czwobzkvc
4" J~ca}c ab AWW
4 W~aj}kjcz }o Wshw Sw Jobvc~za}kobz
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 7/51
« Ms`{c & Jo" >711 4
1" Jlabdc Wa~amkdhz
Mob‛} w~czshc,wo``"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 8/51
« >711 <
Z}a~} tk}l }lc Nazkjz
Tla} kz cffcj}kvc
johhsbkja}kobz?
Tla} kz fccmnaje?
Azzczz js~~cb} ebot`cmdc / ata~cbczz of `camc~z"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 9/51
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 10/51
« Ms`{c & Jo" >711 17
Fosbma}kob fo~ Khw~ovchcb} W`abz
]aec }lc h{z}c~{ abm FCA^ os} of fccmnaje"
Zcc fccmnaje az9
• czzcb}ka`
• va`san`c
• a dkf}!
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 11/51
« >711 11
>" ^cmczkdb Homc`z
Bo ~o``(os}z" Bo jazjamcz"[os bccm a z}cam{ ~l{}lh of fccmnaje }o
ow}kha``{ ~sb a nszkbczz"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 12/51
« >711 1>
Tla}‛z [os~ Js~~cb} Z}a}c of Fccmnaje W~aj}kjcz
Lot of}cb mo zcbko~ `camc~z kb {os~ nszkbczz d~osw o~fsbj}kob mk~cj}`{ aze chw`o{ccz fo~ fccmnaje?
1:#
>:#
37#
1:#
7# >3# 37#
A`ta{z
Of}cb
Zohc}khcz
Bcvc~
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 13/51
« >711 1:
^cmczkdb Ion ^cqsk~chcb}z
Z}abma~m Johhsbkja}kob W~aj}kjcz
• ^ckbfo~jc abm ~c`a}c ec{ hczzadcz
• W~ovkmc job}c|} fo~ jlabdc abm mcjkzkobz• Fajk`k}a}c owcb mka`odscz tk}lkb abm nc}tccb to~e
d~oswz, jo(`oja}cm & vk~}sa`
• @kz}cb }o abm `ca~b f~oh }lc vkctz abm vokjcz of
}lc to~efo~jc• ^czwobm }o abm aj} ob mk~cj} fccmnaje
• Homc` }lc hczzadc9 to~mz % aj}kobz
Habadc~ }a`cb} mcvc`owhcb} tk`` fsc` fccmnaje"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 14/51
« >711 1=
Z}cah~o``c~ Faj}o~!
1
(T
A
[
JA
ZJ
A
MC
1(ta{ js`}s~c khwcmcz wc~fo~habjc abm w~omsj}kvk}{"
^o``(os}z"Fccmnaje(f~cc
mczkdb"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 15/51
« >711 13
^cmczkdb fo~ Ha|khsh Fccmnaje9 =^ J{j`c Homc`
C`chcb}z of cffcj}kvc >(ta{ johhsbkja}kobz"
J{j`c
Os}dokbdhczzadc
^cajl/^c`a{
Kbjohkbdfccmnaje
^cjckvc/^czwobm
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 16/51
« >711 16
^cmczkdb C|ahw`c9 @sbjl tk}l }lc Nozz C|ahw`c
• ]a~dc}cm zc`cj}kob• Fo~ha` kbvk}a}kob f~oh c|cj" amhkb"
• J(Zsk}c `oja}kob• Fo~ha` `sbjl• Bo amvabjc fccmnaje zo`kjk}a}kob
• @ot mka`odsc• Bo hcazs~chcb}• L^ o~ Jo~w Johh habadcm
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 17/51
« >711 14
Bct Zwcj}a}o~(F~cc Homc`9 @sbjl tk}l }lc Nozz C|ahw`c
• Owcb zc`cj}kob• Mk~cj} kbvk}a}kob f~oh `camc~
• ^o}a}c `oja}kobz kb bo(f~k``z jobfc~cbjc ~oohz• Zkhw`c ncvc~adcz abm zbajez• Amvabjc qscz}kobz
• Lkdl mka`odsc• Cffcj}kvcbczz jlcje tk}l wa~}kjkwab}z• Chw`o{cc Aj}kob ]cah habadcm
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 18/51
« >711 1<
^cmczkdb }o Z}khs`a}c Fccmnaje
^ahw sw `kz}cbkbd tk}l9
WMA nabz abm jo``cj}kob nkbz
Adcbmaz tk}l nsk`}(kb`kz}cbkbd }khc
[os lavc }o `kz}cb
ho~c }lab cvc~
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 19/51
« >711 1;
^cmczkdb @camc~ Ta`e(A~osbmz
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 20/51
« >711 >7
Ata~m Tkbbkbd Homc`9 C`cva}c Kmcaz }la} Amm Va`sc
Fajk`k}{ Haw tk}l Yobcz
Joajlkbd Dskmc
Chw`o{cc @kakzobz
:":
:"4
:"3:"6
>"<
>"3
:"3
:"<
:"7
:":
:"4
:";
>"7
:"7
:":
:"6
1
>
:
=
=/>< 3/3 3/1> 3/1;
Hczzadczabm Hcc}kbdHa}c~ka`z
Ovc~a`` `cvc`ofwa~}kjkwab}kb}c~cz}Ovc~a`` `cvc`ofwa~}kjkwab}zswwo~}Ovc~a``
cffcj}kvcbczz
Qsa`k}{ Jlcje
Fccmnaje Bo}cwam
Ho~c }lab a z}~o``! Haio~ kbbova}kob abm joz} zavkbdz m~kvc~
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 21/51
« >711 >1
:" Dkvc ]lch Zohc}lkbd }o ]a`e Anos}
Hcabkbdfs`hczzadcz
js} }l~osdlkbfo~ha}kob
ovc~`oam abmjobbcj} tk}l
HC
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 22/51
« >711 >>
Bak` }lc Hczzadc9 Job}cb} W`abbkbd ]oo`
Tla} : }lkbdz mo {os tab} wcow`c }o ~chchnc~? Sbmc~z}abm?
Cbdadc `camc~z }o w`ab abm w~ko~k}kyc ec{hczzadcz”az a habadchcb} }cah"
Ec{ Hczzadcz W~ko~k}{
Jaw}s~c kb 1 zcb}cbjc 1
Jaw}s~c kb 1 zcb}cbjc >
Jaw}s~c kb 1 zcb}cbjc :
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 23/51
« >711 >:
J~ca}c a Jobbcj}kob tk}l Cajl Hczzadc
Tla}nszkbczzdoa` mocz}lkzzswwo~}?
Tl{ kz}lkzkhwo~}ab}}o os~mcw}"/jo"?
Tl{ kz}lkzkhwo~}ab}}o {os~/os~ }cah?
Tl{ kz }lkzkhwo~}ab}
}o os~jsz}ohc~z?
Ec{ hczzadc }ojohhsbkja}c
@oja`kyc wc~zoba`kyc”abm do f~oh HC }o TC"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 24/51
« >711 >=
Zswwo~} Hczzadcz tk}l Z}o~{ ]c``kbd
Jsz}ohc~
Zsww`kc~ Chw`o{cc a}abo}lc~zk}c
Kbmsz}~{C|wc~}
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 25/51
« Ms`{c & Jo" >711 >3
Lc`w Habadc~z Johhsbkja}c ]osdl ]owkjz
Lkdl `cvc` hczzadcz
@oja`kya}kob dskmc
Lo} qscz}kob fo~ }cahmkzjszzkob
Fccmnaje jaw}s~c }oo`
Ec{ Hczzadc]oo`ek}
Habadc~ a}}k}smc abm aw}k}smc mk~cj}`{ affcj}z }lc vo`shc abm qsa`k}{ of fccmnaje"
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 26/51
« >711 >6
=" ]sbc kb Owwozkbd Vkctz
Jobf`kj}…Jobf`kj}…Jobf`kj}…Jobf`kj}…avc~zc?
~cjcw}kvc?
Kz mkvc~zk}{ }~s`{ aww~cjka}cm?
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 27/51
« >711 >4
Kz k} ^ca``{ Zafc }o Zwcae Sw?
Tlcb k} johcz }o `kz}cbkbd }o fccmnaje }la} kz jobzkmc~cmbcda}kvc o~ job}~a~{ kb }obc o~ job}cb} lot johfo~}an`c a~c9
13#
13#
=3#
:7#
>3#
:7#
13#
>3#
7# >3# 37# 43# 177#
Habadc~z / Zswc~vkzo~z
Zcbko~ @camc~z
Vc~{ Sbjohfo~}an`c Zohctla} Sbjohfo~}an`c Zohctla} Johfo~}an`c Vc~{ Johfo~}an`c
Fccmnaje ~cjcw}kvk}{ hc}~kj
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 28/51
« >711 ><
C`cva}c Kbqsk~{ }o Cbjos~adc Jobz}~sj}kvc Fccmnaje
]~aje js~~cb} qscz}kobkbd }cjlbkqscz”}lcb zc} a doa` }o mosn`c owcb(cbmcm qscz}kobz"
Owcb(cbmcm
• Zo`kjk}z o}lc~ vkctz• W~ohw}z ho~c }lab ‐{cz‘
o~ ‐bo‘• Kbvk}cz sbfk`}c~cm fccmnaje
}la} z}khs`a}czmkzjszzkob
• W~oho}cz owcb(hkbmcmbczz• ‐Lot mo {os }lkbe }lc
bct c}lkjz w~od~ah tk`` affcj} {os~ ion?‘
J`ozcm(cbmcm
• Of}cb szcm }o va`kma}cobc‛z otb vkct
• ]~kddc~z zsjjkbj} zwcjkfkj~czwobzcz• T~aw sw mkzjszzkob o~
qskje`{ ja`kn~a}c
• ‐K }lkbe tc mkm a d~ca} ion kb}~omsjkbd }lc bct c}lkjz w~od~ahtos`mb‛} {os ad~cc?
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 29/51
« >711 >;
Joajl Habadc~z }o Nc a Zwobdc
Hk| `kvc abm ob(mchabm
`ca~bkbd w`a}fo~hz9
Tcnkba~z
Womjaz}z
Wcc~(}o(wcc~ bc}to~e
Lc`w mcze
C\AHW@C9
:(hkbs}c habadc~}s}o~ka`9 “Lot }o }sbc kb tlcb }lc
jobvc~za}kob dc}z }osdl‘
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 30/51
« >711 :7
^cta~m Jobz}~sj}kvc Fccmnaje
Ob : `cvc`zVkzsa` Voja`
T~k}}cb
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 31/51
« Ms`{c & Jo" >711 :1
3" Dc} a Ws`zc
Zsww`chcb} zs~vc{z
tk}l qskje wo``kbdzbawzlo}z
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 32/51
« Ms`{c & Jo" >711 :>
1 8 Woo~ > 8 Fak~ : 8 Doom = 8 C|jc``cb}
1
1"3
>
>"3
:
:"3
=
1 / 1 <
1 / > 3
> / 1
> / <
> / 1 3
> / > >
: / 1
: / <
: / 1 3
: / > >
: / > ;
= / 3
= / 1 >
= / 1 ;
= / > 6
3 / :
3 / 1 7
3 / 1 4
3 / > =
3 / : 1
6 / 4
6 / 1 =
6 / > 1
6 / > <
4 / 3
4 / 1 >
4 / 1 ;
4 / > 6
< / >
< / ;
< / 1 6
< / > :
; / 6
; / > 7
; / > 4
1 7 / 3
1 7 / 1 >
1 7 / 1 ;
W o o ~
C | j c ` ` c b }
1 8 Woo~ > 8 Fak~ : 8 Doom = 8 C|jc``cb}
[os Jab‛} ^sb a Nszkbczz tk}l 1>(Hob}l O`m Fccmnaje
]lc mak`{ nszkbczz ~l{}lh jobz}ab}`{ jla``cbdczcbdadchcb} abm w~omsj}kvk}{
A k Z m Z f F mn e
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 33/51
« Ms`{c & Jo" >711 ::
Aj}kva}c a Z}cam{ Z}~cah of Fccmnaje
Qsab}k}a}kvc
abm
Qsa`k}a}kvc
@kvc ws`zc jlcjems~kbd }otb la``hcc}kbd
Mk~cj} ws`zkbd}l~osdl f~ob}(
`kbc aj}kob
}cahz
Fccmnaje fo~hms~kbd mcwa~}hcb}
hcc}kbd
^abmoh,}a~dc}cm o~
dcbc~a`ws`zkbd
}l~osdlwlobc/vokjcjo``cj}kob
Z l } ] ` K Z } W ` k
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 34/51
« Ms`{c & Jo" >711 :=
Zbawzlo} ]oo`z9 Kb(Zca} Ws`zkbd
Fccmnaje Fo~h C|ahw`c Nsk`m kb}o hcc}kbdz
]a~dc}cm qscz}kobz93(4 hs`}kw`c jlokjc
1 owcb 1 mchod~awlkj
Jobmsj} ob`kbc, n{WMA o~ la~m jow{
Johw`c}c ncfo~chcc}kbd amios~bz
^cwca} ~cds`a~`{ tk}ljobzkz}cbj{ kb fo~ha}abm hc}~kjz
Mk } W ` k J } }l l A }k ]
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 35/51
« >711 :3
Mk~cj} Ws`zkbd9 Jobbcj} }l~osdl Aj}kob ]cahz
Va`scm abm va`san`c mk~cj} jobbcj}kob"
Vo`sb}cc~, mkvc~zc, f~ob}(`kbczswwo~} }cah }o `kbc of nszkbczz
`camc~ abm fsbj}kob
Zk}c zwcjkfkj o~ hs`}k(zk}c~cw~czcb}a}kob / ^cta~m mkffc~cb}
vkctz tk}l zc`cj}kob
Ob(}lc(ion to~e azzkdbhcb}z
Zc~vc az kbz}ab} fojsz d~oswabm fk`}c~(f~cc fccmnaje ~czos~jc
A a~m Tkbbkbd C ahw`c ]lc~ho Fkzlc~ Zjkcb}kfkj
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 36/51
« >711 :6
Ata~m(Tkbbkbd C|ahw`c9 ]lc~ho(Fkzlc~ Zjkcb}kfkj
Zswwo~}cm n{W~ojczzC|jc``cbjc
w~od~ah
Habadc ]otb La``
khw~ovchcb}w~od~ah
Jazc z}sm{ avak`an`c a} ttt"ms`{c"joh"
Z}ow }lc Zk`cb} ]~ca}hcb}!
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 37/51
« >711 :4
Z}ow }lc Zk`cb} ]~ca}hcb}!
>4#
1:#
1>#11#
17#
<#
6#
=#<#
]lc~hoFkzlc~ Zjkcb}kfkj zk}c `camc~z zakm }lck~nkddcz} jla``cbdcz a~c9
Eccwkbd a}}cbmccz cbdadcm
Zk}c(zwcjkfkj kzzscz
Avak`ank`k}{ of jo~w"/mkvkzkobkbfo~ha}kobA}}cbmabjc
Zjlcms`kbd
:7 hkbs}cz kb}o hcc}kbd…{os dc} }lc wkj}s~c"
Nazc`kbc9 1:7 d`ona` `camc~z
Aj}kob ]cah Jazc Z}sm{9 Fccmnaje Ja}a`{z}z
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 38/51
« >711 :<
Aj}kob ]cah Jazc Z}sm{9 Fccmnaje Ja}a`{z}z
Ncfo~c
• Jabvaz wcc~zfo~ amvabjc
qscz}kobz• Szc fccmnaje }o
w~ko~k}kyc }owkjzabm hczzadcz
• W`ab hcc}kbdadcbma,>3/>3/3/3+
• W~ovkmc vk~a`hcc}kbd W^
• ^cvkct hcc}kbdha}c~ka`z
• Joajl ̀ camc~z
Ms~kbd
• Tc`johcwa~}kjkwab}z
swob a~~kva`• Aze `kvc
sbfk`}c~cmqscz}kobz f~ohjo(to~ec~z
• Mkz}~kns}c/ jo``cj} fccmnajefo~h
Af}c~
• W~cwa~c abmw~czcb}
zshha~{fccmnaje ~cwo~}• Mc}c~hkbc
fo``ot(sw aj}kobz• Zswwo~} fo``ot(
sw zk}cjohhsbkja}kobz
• Habadcw~od~ah
khw~ovchcb}z
Jazc Z}sm{ ^czs`}z9 Af}c~ Aj}kob ]cah W~od~ah
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 39/51
« >711 :;
Jazc Z}sm{ ^czs`}z9 Af}c~ Aj}kob ]cah W~od~ah
@camc~ Wo``9 Kmcb}kf{ nkddcz} khw~ovchcb}z kb ]otb La`` Hcc}kbdz
:1#
>1#1;#
13#
3#
3# =# Chw`o{cc cbdadchcb}/ Q&A
A}}cbmabjc
Bo} {c} khw`chcb}cm/ isz} z}a~}cm
W~ojczz w~cvkosz`{ kb w`ajc
Khw~ovcm johhsbkja}kob/ sbmc~z}abmkbd
Job}cb}
Hkzjc``abcosz
Jazc Z}sm{ ^czs`}z9 Af}c~ Aj}kob ]cahz
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 40/51
« >711 =7
Jazc Z}sm{ ^czs`}z9 Af}c~ Aj}kob ]cahz
@camc~ Wo``9 Khwaj} of bct ]otb La`` W~od~ah
6#
6#
;=#
;=#
7# >7# =7# 67# <7# 177#
A~c a va`san`c zos~jc of fccmnaje
W~ovkmc a ~c}s~b ob os~ kbvcz}hcb} of}khc / ~czos~jcz
Mkzad~cc / Z}~obd`{ Mkzad~cc Ad~cc / Z}~obd`{ Ad
6 Nc ^czwobzkvc
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 41/51
« Ms`{c & Jo" >711 =1
6" Nc ^czwobzkvc
Ow}khkycFccmnaje9
Zwccm }o Dc} k}abm
Szc k}!
Szc k} o~ @ozc k}9 Zwccm Zkhhc~z “Zs~vc{ Fa}kdsc‛
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 42/51
« >711 =>
Szc k} o~ @ozc k}9 Zwccm Zkhhc~z Zs~vc{ Fa}kdsc
Lot qskje`{ mo {os zla~c fccmnaje f~oh ]otb La``Hcc}kbdz tk}l chw`o{ccz?
3#
;#
3;#
>4#
7# >3# 37# 43#
Ho~c }lab 67 ma{z af}c~ }lc
hcc}kbd
:7(67 ma{z af}c~ }lc hcc}kbd
@czz }lab :7 ma{z af}c~ }lchcc}kbd
Fccmnaje kz bo} zla~cm tk}lchw`o{ccz
Zwccm Ha}}c~z! Zo Mo ^cwo~}kbd W~aj}kjcz
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 43/51
« Ms`{c & Jo" >711 =:
Zwccm Ha}}c~z! Zo Mo ^cwo~}kbd W~aj}kjcz"
Zla~c ~czs`}z tk}l c|cjs}kvczob`{? Bo} doom cbosdl!
]~abzwa~cbj{…]~abzwa~cbj{…]~abzwa~cbj{…]~abzwa~cbj{…
w~oho}cz }~sz} cbdadchcb} abm fkdl}z fa}kdsc ,of zs~vc{z
zbawzlo}z abm jobvc~za}kobz+"
Zkhw`kf{ ^cwo~}kbd tk}l Mazlnoa~mz
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 44/51
« Ms`{c & Jo" >711 ==
Zkhw`kf{ ^cwo~}kbd tk}l Mazlnoa~mz
Faz} Fk`}c~(f~cc ‚ `kvcjo``cj}kob abm vkctkbd
Vkzsa``{ ~kjl ‚na~
jla~}z abm wkc d~awlz
Jaw}s~cz qsab}k}a}kvcabm qsa`k}a}kvc ma}a
,bo zj~snnkbd+
Hs`}k(ws~wozc9
Jo``cj} wajeadcw~oicj}/johhsbkja}c
Mazlnoa~m ]oo`
Kbj`smc Fo``ot(Sw W`abz fo~ Szkbd Fccmnaje
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 45/51
« Ms`{c & Jo" >711 =3
Kbj`smc Fo``ot Sw W`abz fo~ Szkbd Fccmnaje
Fo``ot(SwAj}kob
Dc} ammk}koba`
kbfo~ha}kob }la}~czwobmz }oqscz}kobz obbct c}lkjzw~od~ah
Kbvk}c johwab{
c}lkjz offkjc~ }o}cah hcc}kbd }oamm~czzjohhcb}z abmjobjc~bz
Jobmsj} fo``ot(
sw }cah hcc}kbdtk}l johwab{c}lkjz offkjc~
^czwobzknk`k}{ ]oh Tk``kahz abmZsc ]abbc~
Ha~{ Iobkzl Iolb HjBann
^czwobzc]khc ,msc n{+
Fcn~sa~{4
Fcn~sa~{17
Fcn~sa~{14
• Kmcb}kf{ fo``ot(sw aj}kobz ~czwobzc }khc abm~czwobzknk`k}{
Aj}kob W`abbkbd ]oo`
Fccmnaje Fo``ot(Sw9 @camc~ ^oam Zlot C|ahw`c
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 46/51
« Ms`{c & Jo" >711 =6
w w
• ^awkm fccmnaje jaw}s~c abm zahc(ma{ ~czs`}z~cvkct tk}l nszkbczz `camc~
]lc Dkf} of Fccmnaje9 ]aec Motb Na~~kc~z
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 47/51
« Ms`{c & Jo" >711 =4
Szc fccmnaje }o joajl `camc~z abm ~cmczkdb w~aj}kjcz j~ca}c a fccmnaje(f~kcbm`{ js`}s~c"
:V`camc~
Vkzsa`Voja`Vc~na`
4" J~ca}c ab AWW
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 48/51
« Ms`{c & Jo" >711 =<
J~ca}c ab
AWWAmaw}Wa~}bc~Wk`o}
Amaw} a }oo` o~ }cjlbkqsc
Wa~}bc~ tk}l `kbc of nszkbczz
`camc~, o}lc~ fsbj}koba` d~osw,chw`o{cc aj}kob }cah
Wk`o} w~aj}kjc, }lcb c|wabm
aj~ozz nszkbczz a~ca
Lo`m a w~aj}kjc ztaw!
Zla~c c|ahw`cz & w~od~czz
^cjaw9 4 W~aj}kjcz }o Wshw Sw Jobvc~za}kobz
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 49/51
« Ms`{c & Jo" >711 =;
1" Jlabdc wa~amkdhz>" ^cmczkdb homc`z:" Dkvc }lch zohc}lkbd
}o }a`e anos}=" ]sbc kb owwozkbd
vkctz3" Dc} a ws`zc6" Nc ~czwobzkvc
4" J~ca}c ab AWW
w w w
KANJ K}chz of Kb}c~cz}
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 50/51
« Ms`{c & Jo" >711 37
Fcn~sa~{ >711 kz To~`mtkmc KANJ Hchnc~zlkw Hob}l!Fo~ bct o~ `awzcm hchnc~z tlo iokb/~c(iokb KANJ }lc -=7 aww`kja}kobfcc kz takvcm
@od ob}o kanj"joh fo~ johw`c}c mc}ak`z"
Ha~e {os~ ja`cbma~z fo~9
KANJ Lc~k}adc ^cdkob Jobfc~cbjc
Oj}onc~ ;(11 >711
Tcz}kb Nooe Jamk``aj Lo}c` Mc}~ok} HK
]labez fo~ @kz}cbkbd" Eccw }lc Mka`odsc Dokbd…
8/7/2019 In Search of Feedback: 7 Practices to Pump Up Conversations in Your Workplace
http://slidepdf.com/reader/full/in-search-of-feedback-7-practices-to-pump-up-conversations-in-your-workplace 51/51
« Ms`{c & Jo" >711 31
@kbma Ms`{c, W~czkmcb}, Ms`{c & Jo"
`ms`{cGms`{c"joh
<=3 ;<4 44==}tk}}c~"joh/ms`{c
]lc cb}k~c job}cb}z of }lc w~czcb}a}kob a~c w~ow~kc}a~{ }o Ms`{c & Jo" ]lkz ha}c~ka` ha{ nc bo} nc jowkcm o~ ~cw~omsjcm fo~ ab{ws~wozc" Ab{ ~cw~omsj}kob o~ mkzj`ozs~c ~cqsk~cz }lc w~ko~ jobzcb} of Ms`{c & Jo" Fo~ ho~c kbfo~ha}kob, w`cazc job}aj}
^odc~ Dknnobk, Nszkbczz Habadc~, a} <=3(;<4(44== o~ ~dknnobkGms`{c"joh"
Recommended