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AdrianCoull
ImplementationofanEnterpriseProjectandPortfolioManagement(EPPM)tool:challenges
andbenefits
Projectcontext
|©Elopak Group4
Multiplesites
Multiplesystems
Multiplestandards
Multiplebusinessareas
Projectgoals
|©Elopak Group5
ITProjectITProjectITProjectITProjectITProjectsBusinessprojects
•Deliverprojectontime,onbudget,atknownquality,withreduced risksandadequateresources
Projectlevel
•Improvedprojectprioritization,budgetingaccuracyandgovernance
Portfoliolevel
Projectinitialscope
|©Elopak Group6
Longlistoffunctionalrequirements
Demandmanagement,finance,scheduling,resourcemanagement,workmanagement,quality,reporting,etc.
Agreementon3focusareasinphase1:• Resourcemanagement• Projectstatusreporting• Demandmanagement
Projectsetup
Organization• ProjectownedbyCorporateIT• BusinessstakeholdersrepresentedbymainPMOs• Solutionimplementationpartner:Intersoft AS
Guidingprinciples• Providevaluequickly• Keeptotheexistingstandardsandprocesses• Outoftheboxfunctionalitiesasmuchaspossible• Startsmallandaddfunctionalitiesprogressively
|©Elopak Group7
Projectimplementation:toolchoice
Systemchoice– whyMicrosoftProjectOnline?• Provenactor(GartnerMagicquadrant)• Familiarsystemtomanyusers(MSProject)• FitsourITlandscape• Fitsourphilosophy:selectedoutsourcing• Quicksetupasproofofconcept/pilot• Scaleupanddownasrequired• Possibilitytoswitchtoonpremise• Latestandgreatestfeaturesavailableimmediately*
|©Elopak Group8
*Delayedimplementation possible(ex:9months for«Resourceengagement») - Reviewimpactwithsubjectmatterexperts
Projecttimeline
|©Elopak Group9
2012 2013 2014 2015 2016
Phase 2start
PilotIT
Largeproject
POC
Golive
Rolloutextended
Evaluation/preparation
Pilotbusiness
Projectexperience
|©Elopak Group10
Challenges:Newwaysofworkingandresistancetochange
Focusonquickwins• GetthenewlydefinedprojectKPIsveryvisible• Agileapproachtorequirements:businessusedsandbox
environmenttotestallfunctionalitieswitheasyimplementationinproduction
• Getthebigproject(s)onboardwithextendedsupport
Involvebusinesschampions(PMOs)• Promotesystemandremoveobstacles
Don’tunderestimatethetraining• It’snot«clickandplay»forPMO/ProjectManagers• Resourcecapacitymanagementrequiresenforcementof
standards• Companyspecificguidelinesareessential– «MSproject
fordummies»isnotenough
Projectexperience
|©Elopak Group11
FACT:Nobodylikestimesheeting
Challenges:Newwaysofworkingandresistancetochange
• Workrecognition• Workloadundercontrol
• Projectcustomreports• Enterprisesocialnetwork
Projectexperience:guidingprinciplesvsreality
|©Elopak Group12
Defineprocessesbeforetools
Outofthebox Customconfigurationanddevelopment
?
Definetoolsbeforeprocesses
?
Projectexperience:cloudservices
|©Elopak Group13
SupportonMSProjectOnline• Veryskilled3rdlevelsupport• Casedescriptionandcriticalityisessential• Involvementof3rdpartytoqualifyissueswasimportant
SafeharbornolongervalidØ RequirementtolookatEUdatamodel
clausesØ Dataprotectionofficeshouldbepart
oftheprojecttofacilitatethesediscussions
Goalsandoverallbenefits
|©Elopak Group14
3focusareasforphase1:• Resourcemanagement• Projectstatusreporting• Demandmanagement
• Bettercollaboration• Improvedportfolioand
pipelineoverview• Standardwayof
measuringprojects
• Simplifiedsystemoperation
• Factbaseddiscussionsoncapacityplanning
• Improvedcross-departmentfinancerecharge
Userbenefitsandpotentialimprovements
|©Elopak Group15
Users AdministratorPMO
Verystable,alwayson
(Quite) simplemanagement– no«SQLguru» needed
ProjectOnlinelimitssomeconfigurationandaccesstologs
FullEPPMwithextensivecapacity
Microsoft lookandfeelandappsdevelopment
Timesheeting workswellbutcouldbe
simplified
Consolidatedportfoliomanagement&KPIs
Thetoolpushes forstandardization
Managementofnon-projectworkcouldbe
improved
Sowhatistheverdict?
|©Elopak Group17
CouldIchooseMSProjectOnlineagain?
WouldIdosomethingsdifferently?
Moreleverageofbusinesschampions
Fasterendorsementofcustomization
Focusearlieroncapacitymanagement
Fasterandmoreagiledeployment
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