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IHI Change Conference: Leading at the Edge
Informational Call
September 19, 2017
1:00 PM – 2:00 PM ET
Fall 2017
WebEx Quick Reference2
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• Please use chat to
“All Participants”
for discussion &
questions
• For technology
issues only, please
chat to “Host”
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Please type your name and the organization
you represent in the chat box
Example: Doug Jones, Midwest Health System
Please send your message to All Participants
Today’s Hosts4
David Williams, PhD
Executive Director and
Improvement Advisor, IHI
Derek Feeley
President and CEO, IHIMaureen Bisognano
President Emerita and
Senior Fellow, IHI
Mission
Improve health and
health care worldwide
Vision
Everyone has the best
care and health possible
Strategic Approach
IHI applies practical improvement
science and methods to improve and
sustain performance in health and health
systems across the world. We generate
optimism, spark and harvest fresh ideas,
and strengthen local capabilities.
How We Work
• Convene • Innovate • Partner for Results
Health Equity
What We Do
Joy in Work
Safe & High Quality
Care
Health of Populations
Value
Improvement Science
IHI Strategy
The Change Conference Arc 9
How do you change?
Science of improvement and
leadership behaviors
Examples of responsive redesign
What’s happening now?
Part 1: Understanding the Environment
Part 2: The Future of Health
Part 3: Leading at the Edge
The Change Conference Arc 10
How do you change?
Science of improvement and
leadership behaviors
Examples of responsive redesign
What’s happening now?
Part 1: Understanding the Environment
Part 2: The Future of Health
Part 3: Leading at the Edge
Chat
In a few words…What does “leading
at the edge” mean to you?
Please chat in your response now to “All Participants”
12
The Change Conference Arc 13
How do you change?
Science of improvement and
leadership behaviors
Examples of responsive redesign
What’s happening now?
Part 1: Understanding the Environment
Part 2: The Future of Health
Part 3: Leading at the Edge
Part 1: Understanding the Environment
1. Political
2. Financial
3. Demographic
4. Epidemiological
5. Customer Expectations
6. Technological
7. Workforce
14
7 Challenges
Facing Health
Care Leaders Today
The Change Conference Arc 16
How do you change?
Science of improvement and
leadership behaviors
Examples of responsive redesign
What’s happening now?
Part 1: Understanding the Environment
Part 2: The Future of Health
Part 3: Leading at the Edge
Part 2: The Future of Health
Moving from sick care to
health for all
Co-production with the
people we serve
Value and waste
Technology innovations
High-performance
workforces
17
The Change Conference Arc18
How do you change?
Science of improvement and
leadership behaviors
Examples of responsive redesign
What’s happening now?
Part 1: Understanding the Environment
Part 2: The Future of Health
Part 3: Leading at the Edge
19
Part 3: Leading at the Edge
New Ways to Lead
Codesign and coproduction
Using data to predict, plan, prevent,
and prepare
Leading new teams and designing new
roles
Harvesting, innovation, decreasing
variation, and exnovation
Setting the pace and tempo for change
Leading for yourself as well as your
team
Just the Facts 22
• Dates: October 30 – 31, 2017
• Location: The Charles Hotel, Cambridge, MA
• Who Should Join: Board of Directors, C-Suite and Executive
Teams, Mid-level Managers, and Emerging Leaders from health
systems, primary care clinics, and community health organizations
(including Federally Qualified Health Centers)
• Walk Away With: New connections, resource toolkit, work plan (and
CEU credits)
• Conference Fee: $1,975 per person
• Group rate: $1,679 per person in a group of three or more
attendees
Next Steps
• Check out the Fall 2017 Change Conference
website today
• Share today’s slide deck and recording
You’ll receive an email today
• Want to learn more?
Email Caitlin Littlefield clittlefield@ihi.org to
schedule a time convenient for you
• Hotel discount deadline: October 1, 2017
23
www.ihi.org/education/Conferences/fall-2017-ihi-change-conference/Pages/hoteltravel
24
Fall 2017 IHI Change Conference
The Charles Hotel, Cambridge, Massachusetts
October 30 – 31, 2017
Enroll or Learn More 26
To enroll or get more
information, please visit
the IHI website or contact
Relationship Manager
Caitlin Littlefield at
clittlefield@ihi.org and
(617) 301-4875
www.ihi.org/education/Conferences/fall-2017-ihi-change-conference
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