Housing Colorado NOW! Workshop Partnerships Creating ... · 2016 Initial Focus Mission 8 West...

Housing Colorado NOW! Workshop –

Partnerships Creating Digital Inclusion in Affordable Housing

October 12, 2017

http://ConnectHomeDenver.org

Agenda

Mission

I. Denver Housing Authority Profile

II. ConnectHome Denver Background Information

III. Comcast/DHA Partnership Activities

IV. Comcast/DHA Technology Hubs

V. Program Delivery Innovations: Online Meeting and Video Conferencing

VI. Technology Hub Tour

Project Partners

DHA Property and Resident Profile

Property Portfolio

11,327 Households

• Public Housing – 3,253

• Dispersed Public Housing - 1,015 units

• Project Based Section 8 – 74 units

• Tax Credit – 62 units

• Housing Choice Voucher program – 6,923

Resident Profile

25,685 Residents

• Pre-K 0-4 – 2,104 (8.2%)

• School Age 5-18 – 9,750 (38%)

• Ages 19-61 – 10,462 (40.7%)

• Ages 62+ - 3,369 (13.1%)

Project Partners

Project Partners

Local Core Team

Denver Housing Authority

Denver Office of Economic Development

Denver Office of Children’s Affairs

Denver Public Schools

Denver Public Library

Centura HealthSet

Technology/ISP Partners

Comcast Internet Essentials

PCs for People

LiveWire Net

Vision

A digitally connected and digitally inclusive city, where everyone, regardless of zip code, has access to affordable and reliable high-speed internet.

Mission

To provide every resident in Denver’s subsidized housing communities access to reliable and affordable high-speed broadband, quality digital devices, and the training and applications necessary to fully utilize both.

Target Communities – Pilot Phase 2016 NEIGHBORHOODS

Lincoln Park, Sun Valley, West Colfax, Villa Park, Barnum, Valverde,

Westwood and Athmar Park

7

ConnectHome Denver Pilot Neighborhoods

Conditions & Selection

• 5 DHA family public housing developments, expanded reach across 8 surrounding neighborhoods

• Alignment with our city’s “collective impact” strategy

• Adjacent to Denver Public Schools, libraries and Boys & Girls Clubs

• DHA on-site computer labs now community “Technology Hubs”

•

2016 Initial Focus

Mission

8 West Denver Public Housing Properties in West Denver with a total of 1,152 units and more than 2,900 residents

Initial Goal: connect 30% of unconnected households in target properties and provide access to technology training to all households HUD Survey in March-April 2016 indicated 58% of

households with high-speed Internet subscription

Comcast/DHA Partnership Activities 2016-2017

Mission

• Comcast Internet Essentials Partner Portal - Partner Community (https://partner.internetessentials.com/)

Outreach Activities Brochures/Posters in Community Centers and Manager Offices Direct mailings to residents “Digital Inclusion Guide” distributed to staff quarterly Included in HCV (“Section 8”) Recertification Packets Information included in Annual Section 8 Survey “Movie Night” for Youth Comcast Cares Day Site

• Comcast “Technology Hubs” – Comcast WiFi networks at five DHA Opportunity Centers and Quigg Newton Community Center (6 sites)

Comcast-DHA Technology Hubs

Mission

• WiFi Networks for Computer Lab and Common Spaces – Speeds of 150+ Mbps

• Video Conference Equipment

• Interactive Promethean/Dell Boards – with wheels!

• 10-20 Computers Per Location

2017 Digital Readiness and DevCamp Classes

Mission

Classes provided at “Technology Hubs” Digital Readiness Classes

Five weekly classes with goals to: Type 20+ wpm; use gmail and Google Drive effectively; and start using Microsoft Word and Excel.

Prepares students for the Academies to Work Microsoft Office Specialist program.

DevCamp/Coding in partnership with Denver Public Library Website Development Camp (for youth ages 12-18) DHA youth coding languages of HTML, CSS, and JavaScript;

make a website; and work with professional developers. Looking for program partners to provide additional classes!!!

Web Site and Social Media Development

Mission

www.ConnectHomeDenver.org Interest Form Class/Events Schedule Digital Divide News Sponsor Page – Partner Programs Coming soon! “Member” section of website to support broader

network of Denver Households seeking support services

Facebook Page – find us @ConnectHomeDenver

Online Meeting & Video Conferencing

Video Conference Platforms for:

• Homebuyer Education Classes

• Computer Technology Classes

• Partner Programs

• Staff Meetings

• Resident Council Meetings

Success and Challenges

Mission

2016-2017 Impact

• 1,300+ new Internet/computer connections

• 390+ unique participants in Technology Hub classes –

including 13 classes provided as webinars beginning

in Oct. 2016

Challenges/Opportunities

• Language/Interpreter Support

• Senior/Disabled Technology Programming

• Career/Employment Pathways

• Use of Online Platforms for Health Care, Education,

Tax Filings, and Other Services

Live Tour of a Technology Hub

Live Video connection with GoToMeeting Link

David Sepulveda

Denver Housing Authority

Resident Community Services Program Coordinator

Contact

Tony Frank • 720.932.3117

afrank@denverhousing.org

Stella Madrid • 720.932.3107

smadri@denverhousing.org