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@HelenBevan
How to rock the boat and stay in it
www.changeday.nhs.uk/healthcareradicals
Helen BevanSource of image: showstudio.com
@HelenBevan
“New truths begin as heresies” (Huxley, defending Darwin’s theory of natural selection)
Source of image: installation by the artist Adam Katzwww.thisiscolossal.com
Via @NeilPerkin
@HelenBevan
What happens to heretics/radicals/rebels/mavericks
in organisations?
Source of image: findingmyself.net
@HelenBevan
@HelenBevan
We need boatrockers!
• Rock the boat but manage to stay in it
• Walk the fine line between difference and fit, inside and outside
• Able to challenge the status quo when we see that there could be a better way
• Conform AND rebel• Capable of working with others
to create success NOT a destructive troublemaker
Source: Debra Meyerson
@HelenBevanSource : Lois Kelly www.rebelsatwork.com
There’s a big difference between a rebel and a troublemaker
Rebel
@HelenBevan
Reflection• What are your insights around “rebels” and
“troublemakers”?• What moves people from being “rebel” to
“troublemaker”?• How do we protect against this?
@HelenBevanSource : Lois Kelly www.rebelsatwork.com
There’s a big difference between a rebel and a troublemaker
Rebel
@helenbevan@HelenBevan
"There’s only one corner of the
universe you can be certain of
improving, and that’s your own
self." Aldous Huxley
Source of image: timcoffeyart.wordpress.com
@helenbevan@HelenBevan
1. able to join forces with others to create action2. able to achieve small wins which create a sense
of hope, self-efficacy and confidence3. More likely to view obstacles as challenges to
overcome4. strong sense of “self-efficacy”
belief that I am personally able to create the change
Four things we know about successful boat rockers
Source: adapted from Debra E Meyerson
CHANGE
me
BEGINS WITH
@helenbevan@HelenBevan
Self-efficacy
“If you think you can or think you
can't, you are right.”
Henry Ford
“The ability to act is tied to a belief that it is possible to do so”
Albert Bandura
There is a positive, significant relationship between the self-efficacy beliefs of a
change agent and her/his ability to facilitate change
and get good outcomes
Source of image:www.h3daily.com
@helenbevan@HelenBevan
Source: @NHSChangeDay
@helenbevan@HelenBevan
Source: @NHSChangeDay
What is the issue here?“permission” ?
(externally generated)or
Self efficacy ? (internally generated)
@helenbevan@HelenBevan
What’s the difference between
self efficacyand
self esteem,self belief,
self-confidence?
@helenbevan@HelenBevan
Building self-efficacy: some tactics1. Create change one small step at a time2. Reframe your thinking:
• failed attempts are learning opportunities• uncertainty becomes curiousity
3. Make change routine rather than an exceptional activity4. Get social support5. Learn from the best
@helenbevan@HelenBevanImage copyright: http://13c4.wordpress.com/2007/02/24/50-reasons-not-to-change/
@helenbevan@HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan@HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan@HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan@HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan@HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan@HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@helenbevan@HelenBevan
Research from the Sales industry
How many NOs should we be seeking to get?
Source: http://www.slideshare.net/bryandaly/go-for-no
@helenbevan@HelenBevan
We have a choice“This is the true joy of life, the being used up for a
purpose recognised by yourself as a mighty one, being a force of nature instead of a feverish, selfish little clot of ailments and grievances, complaining that the world will not devote itself to making you
happy.”
George Bernard Shaw
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