grant agreement n° [233484

grant agreement n° [233484

ACI, Istanbul, Turkey Oct 2010

BEMOSA - Behavioral Modeling for Security in Airports

Our objectivesOur objectives

BEMOSABEMOSA…All about…

Optimizing Security and Saving Costs By:Optimizing Security and Saving Costs By:

Minimizing false alarmsMinimizing false alarms

Maximizing continuity of airport operationsMaximizing continuity of airport operations

BEMOSA - Behavioral Modeling for Security in Airports

BEMOSABEMOSAInternational Consortium

BEMOSA - Behavioral Modeling for Security in Airports

BEMOSABEMOSA

Key players making right & coordinated decisionsKey players making right & coordinated decisions TheTheChallenges we faceChallenges we face

BEMOSA - Behavioral Modeling for Security in Airports

Training PackagesTraining Packages

What Should be DoneWhat Should be Doneand What is actually Doneand What is actually Done

Simulated Scenarios of Actual Behaviors Simulated Scenarios of Actual Behaviors

Routine and Crisis SituationsRoutine and Crisis Situations

Organizational Social Networks Organizational Social Networks ActualityActualityProcedures Procedures

BEMOSA - Behavioral Modeling for Security in Airports

ProceduresProcedures

……andand Actual Actual

PracticePractice

BEMOSA - Behavioral Modeling for Security in Airports

ProceduresProcedures

……andand Actual Actual

PracticePractice

BEMOSA - Behavioral Modeling for Security in Airports

Airports as OrganizationsAirports as Organizations

Managing Managing DirectorDirector

Board Of Board Of DirectorsDirectors

Security & Safety Security & Safety DepartmentDepartment

SecretariateSecretariate Technical Technical DepartmentDepartment

Handling Handling DepartmentDepartment

LegalLegal DepartmentDepartment

Economic Economic DepartmentDepartment

Information Information TechnologiesTechnologies

MarketingMarketing & & SalesSales

BEMOSA - Behavioral Modeling for Security in Airports

Informal OrganizationInformal OrganizationNetworksNetworks

BEMOSA - Behavioral Modeling for Security in Airports

ModelingModeling AirportAirport Decisions Decisions

‘ ‘Social Chain' Decision MakingSocial Chain' Decision Making

*

BEMOSA - Behavioral Modeling for Security in Airports

ManagementManagement

TowerTower

SecuritySecurity

PassengersPassengers

ServiceService

MaintenanceMaintenance

OperationsOperations

Security Decision FlowSecurity Decision Flow

External External ServicesServices

ExternalExternalSecuritySecurity

Social Social Chain Chain

DecisionDecision

AACCTTII

OONN

SecuritSecurityy

EventEvent

Security Security DecisionDecision

Pre-Pre-CrisisCrisis

DecisionDecisionPatternPattern

BEMOSA - Behavioral Modeling for Security in Airports

Evidence Based Evidence Based

EthnographicStudy

LongitudinalPanel

Data Base Simulation

FieldSurvey

Time Changes

BEMOSA Training PackageBEMOSA Training Package

BEMOSA - Behavioral Modeling for Security in Airports

Simulating SecuritySimulating SecurityBehaviorsBehaviors

IncidentIncident

A/B/CA/B/C

Situation ChangingSituation Changing

A/DA/D

B/DB/DC/DC/D

DD

J/DJ/D

L/DL/D

K/DK/D

Action

Employees::A B CA B C D JD J KK LL

Action

TIMETIME

J/K/LJ/K/L

BEMOSA - Behavioral Modeling for Security in Airports

Trained for What?Trained for What?

Realistic training based on actual behavior Realistic training based on actual behavior in “normal” and “crisis” situationsin “normal” and “crisis” situations

Better match between procedures and Better match between procedures and actual behavior actual behavior

BEMOSA - Behavioral Modeling for Security in Airports

OptimizingOptimizing

FormalFormal ProceduresProcedures & Protocol& Protocol

ActualActualExpectedExpectedBehaviorBehavior

BEMOSA - Behavioral Modeling for Security in Airports

ImpactImpact

BEMOSABEMOSA

Optimizing Security and Saving Costs By:Optimizing Security and Saving Costs By:

Minimizing false alarmsMinimizing false alarms

Maximizing continuity of airport operationsMaximizing continuity of airport operations

BEMOSA - Behavioral Modeling for Security in Airports

Better Security Through Better Security Through

Praise the Lord andPraise the Lord andPass the AmmunitionPass the Ammunition