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GIFT OF
^ ^ ASIA FOUNDATION N0TF0RRE.5^L^
Bridges Not Walls A Book about Interpersonal
Communication SEVENTH EDITION
Edited by John Stezoart
University of Washiugton
, 3 1 V S 3 d idO-i lOM
OAI HOC CVJQC C>IA HA NiQ!
IRUNGTAMTtiON^TIN ThlTV.fN
McGraw-Hill College
Boston Burr Ridge, IL Dubuque, lA Madison, WI New York San Francisco St. Louis Bangkok Bogota Caracas Lisbon London Madrid
Mexico City Milan New Delhi Sequi Singapore Sydney Taipei Toronto
Contents
PREFACE IX
P a r t i THE BASIC INGREDIENTS
Chapter 1 Introduction to the Editor and to This Book
Chapter 2 Introduction to Interpersonal Communication 14
John Stewart: Communicating and Interpersonal Communicating 16 James J. Lynch: The Language of the Heart 45 David Bohm: On Communication 52 William Isaacs: Dialogue 58
Chapter 3 Verbal and Nonverbal Communicating 66
John Stewart and Carole Logan: Verbal and Nonverbal Dimensions of Talk 67
Virginia Satir: Paying Attention to Words 93 Amy Tan: The Language of Discretion 99 Theodore G. Grove: Nonverbal Elements of Interaction 105
V I
ContenK
Part II OPENNESS AS INHALING
119
146
152
Chapter 4 Self-Awareness
Gerald Corey and Marianne Schneider-Corey: Meaning and Values 122
Harold Barrett: Maintaining the Self in Communication 132 John Welwood: /;; Search of the Genuine, Powerful Male and Female
Chapter 5 Awareness of Others
Sarah Trenholm and Arthur Jensen: Interpretive Competence: How We Perceive Individuals, Relationships, and Social Events 154
Julia T. Wood: It's Only Skin Deep: Stereotyping and Totalizing Others 168
Dan ie l G o l e m a n : The Rudiments of Social Intelligence 175 David B o h m : The Nature of Collective Thought 186
Oiapter 6 Listening 194
Carol A. Roach and Nancy J. Wyatt: Listening and the Rhetorical Process 196
Matthew McKay, Martha Davis, and Patrick Fanning: Listening 202 John A. Sanford: The Power of Creative Listening 212 John Stewart and Carole Logan: Empathic and Dialogic Listening 217
Part III OPENNESS AS EXHALING
Chapter 7 Expressing Yourself
Matthew McKay, Martha Davis, and Patrick Fanning: Expressmg Steve Duck: Expressing Meaning to Others 255
Chapter 8 Hurtful and Negative Communicating
Anita L. Vangelisti: Messages That Hurt 265 John Welwood: Iwad into Gold 276 John Stewart and Carole Logan:
Deception, Betrayal, and Aggression 283
241
243
263
Contents
Part r\ ' RELATIONSHIPS
301 Chapter 9 Negotiating Relationships
John Stewart and Carole Logan: Co-Constructmg Sf/rrs MM William W. Wilmot: Communication Sptrah P.iradoxe<i,
and Conundrums 320 Kenneth N. Cissna and Evelyn Sieburg: Patterns of Interactional
Confirfuation and Disconfirmation 3>
Clmpter 10 Friendship ^-,
Steve tXick: Our Friends. Ourselves 348 John Hardwig: In Search of an Ethics of Personal Relattonsfups 362
Cfiapter U Families 373
Julia T Wood: What's a Family, Anyiray? Different Vieios ofWJuit Family Means 373
Virginia Sahr: Your Family Map 385
Chapter 12 Intimate Partners *̂**̂
Daniel J. Canar)^ and Tara M. Emmers-Sommer, with Sandra Faulkner Moving Beyond Sex and Gender Stereotypn^s 3̂ S
Gerald Corey and Marianne Schneider-Corey: Intimate Relationshipys 409
John Welwood: Love: Conscious, Conditional, Unconditional 421
Par tV BRIDGING DIFFERENCES
Chapter 13 Managing Conflict
Joseph P Folger, Marshall Scott I\x)lt\ and Randall K Stutman: Conflict and Interaction 431
Jack R. Gibb: Defensive Communication 442 Hugh and Gayle Prather: How to ResoliY Issues Unmemorably 4W Jeffrey Kottler: Taking ResiKmsibility Without Blammg 460 W. Bamett Pearce and Stephen W. Littlejohn:
New Forms of Eloquence 471
42*̂
^ " Contents
Cfiapter 14 Bridging Cultures 4^3
David W. Johnson: Buildtng Relationsttifys With Dixrrse Others 487 LettA' Cottin Pogrebin: The Same and Dtfftrent: Crossmg Boundaries of
Color Culture, Sexual Preference, DisaNlity, and Age 300 Donal Carbaugh: Mediating Cultural SeliYs: Soiiet
and American Cultures m a Teleiused ' Spacebridge'^ 317
Part \\ APPROACHES TO INTERPERSONAL COMMUNICATION
Chapter 15 A Teacher's Approach 533
C. Roland Christensen: Every Student Teaches and EiYry Teacher Learns: The Reciprocal Gift of Discussion Teaching 333
CImpter 16 A Psychologist 's Approach 554
Ruthellen Josselson: Oi^ercoming the Space Betu^en Us 536
CJiapter 17 A Counselor 's Approach 564
Carl R. Rogers: Experie^tces in Communication 366
Chapter 18 A Philosopher 's Approach
Martin Buber: Elements of the Interhuman 579
374
INDEX 595
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