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Learning: Re-Imagined. Getting Learning to Y our Learners with OLSA. Gary Hartman Partner Alliances Manager gary _ hartman@skillsoft.com. What LMS’s do our Customers Use?. TPLMS. Which TPLMS?. Plateau. Saba. SumTotal. Current Customer Challenges. Catalog Management - PowerPoint PPT Presentation
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Getting Learning to Your Learners with OLSAGary HartmanPartner Alliances Manager
gary_hartman@skillsoft.com
Learning: Re-Imagined
What LMS’s do our Customers Use?
TPLMS
Which TPLMS?
28%
23%15%
Other SumTotalSaba PlateauOracle PeopleSoftCornerstone On Demand
SAP
NetDimensions GeoLearningLearn.com KnowledgePlanetMeridian IBM
>150 Different LMS’s
SumTotalSaba
Plateau
Current Customer Challenges Catalog Management
Finding Desired Assets
Player Technology Maintenance
Limited Access to certain SkillSoft Assets from within the LMS
Trouble-shooting issues with Content and Players
Maintaining the LMS as the System of Record while still enabling all SkillSoft entitled assets
Other Challenges?
Provide Support for other Platforms Leverage SkillPort functionality
– Simple integrations like seamless login from corporate intranets or portals
– Basic integrations like pulling reports of user course scores into an HRIS system
– Complex integrations where users can access content from multiple places and SkillPort provides backend LMS functionality
Provide support for a variety of customer needs
Open Learning Services
GOALIncrease delivery options, lower costs and simplify deployment of integrated content and services for our customers
APROACHDeliver content and integrated learning services through open, Web standards based, content services platform
LMSPortals
Enterprise Apps
Open Learning Services
ContentContent-Related Learning Services
Web Services API that simplifies access to SkillSoft content and content-related services hosted by SkillSoft
Targeted applications– Learning Management Systems (LMS)– Talent Management Platforms– Portals– Other web-applications
• SkillSoft Hosting Services
SkillSoft Courses
VideosBooks
Custom Courses
SkillPort OLSA
Learners Learners
LMS or ?
SkillSoftOpen Learning
Services Architecture
Delivering Content to Learners SkillSoft Technology Infrastructure
– Software as a Service (SaaS) delivering learning to over 10 million learners worldwide
– 99.97% Average Uptime for 2008
Custom Hosting Services– Easy-to-manage, searchable repository for
ALL your learning content
Deployment Options– SkillPort: reliable, secure, scalable,
proven– TPLMS: Use OLSA to deliver learning
from another LMS
• SkillSoft Hosting Services
SkillSoft Courses
VideosBooks
CustomCourses
SkillPortOLSA
Learners Learners
LMS or ?
What’s wrong with the old model? Traditional Learning Landscape
Simple Content loaded into an LMS
But…
Content trends have added stress to the existing model
• Accelerating content inventory growth• Increasing variety of content types• More dynamic, frequently changing content• Interdependent relationships among content
objects and content–related servicesexample: mentoring services
There are no standards for integrating today’s richer content into a TPLMS
OLSA for Hosting Content Implementation
– SkillSoft manages installation and maintenance of courses on OLSA Content Server
– Customer loads AICC files for all assets– Users launch content from within the LMS
OLSASERVER
TPLMS
OLSA Administrator
Learning Administrator
ContentContent-Related Learning Services
Open Learning Services
TPLMS
Perform Various
Functions
OLSA Administrator
Download Asset MetadataAICC, SCORM or CSV
Download CatalogHierarchies
Run Reports
Perform Management Functions
Download Asset Metadata
• ...call your AE
AICC Metadata
Course Catalog Hierarchy A structured list of all entitled course
assets and where they sit within the SkillSoft defined catalog
How might it be used? – Rebuild the hierarchy within a LMS– Post to an Excel File for Review
Catalog Hierarchy – HTML Format
Catalog Hierarchy – CSV Format – Detail
Run Reports – Asset Launch Report
Useful if in “Track to TPLMS” mode
OLSA Web Services API Standards-based
– Web Services, SCORM, AICC
Core services– Asset Integration– Catalog Synchronization– Search across all content and services– On-demand Communication
Tools to get started– Growing developer community– Online Knowledge Base– Code samples, documentation, etc.– Application Engineer Support
What can you do with OLSA?– Automate course loading
• Automatically keep course entitlements up-to-date(OLSA Asset Integration)
– Organize SkillSoft assets according to the SkillSoft defined curricula structure(OLSA Catalog Synch)
– Integrate SkillSoft Search Capabilities Present a single view of ALL available resources within the LMS
• Supports direct launch of topics, SkillBriefs, Job Aids, books, and videos (Leadership Development Channel) (OLSA Search)
What can you do with OLSA?– Provide direct access to additional assets from within the LMS
• Books, SkillBriefs, Job Aids, Mentoring Services, etc. (OLSA Search)
– Manipulate more SkillSoft assets within the LMS Catalog• Can add Books, Mentored Assets, etc. to a user’s Learning Plan
(OLSA Search, then Asset Integration)
– Support SkillSoft Advanced Content Structures• KnowledgeCenters, Learning Programs, Offline Play of Courses
(OLSA On-demand Communication)
– Support access to SkillSoft content from outside the LMS while still maintaining system of record for data (OLSA On-demand Communication)
SuccessFactors – OLSAOne-Click Learning Asset Access
• 23
SuccessFactors and SkillPort secure, Single Sign-On capabilities give instant access to the SkillPort Home Page.
SuccessFactors – OLSAInteractive Knowledge Exploration
• 24
Secure “deep linking” from SuccessFactors to SkillSoft and Books24x7® content lets employees quickly preview manifests, launch assets, and add them to their development plan.
SumTotalFederated Search
Search also uses OLSA Search To find additional learning assets
Courses are loaded into SumTotal Using Asset Integration
Search finds courses assigned to learner
OLSA Addresses Key Pain PointsInitial bulk load, periodic updating of LMS catalog
Launch & track any type of content: static, dynamic, or advancedBackwards compatible to AICC and SCORM standardsCourse Structure and Communication data model neutral
Allow for additional independent services
Address cross-domain problem. LMS does not need to be visible on public Internet.
Leverages Content-As-A-Service trend
Suitable security & authentication
Provide for better Customer Support
Momentum in the Industry
Key Points to remember! Each client should have their own OLSA Content Server All content is hosted by SkillSoft Course Libraries are automatically updated Players automatically updated Results for courses launched from TPLMS can be directed to
LMS or OLSA Server Results for Advanced Learning Structures must return to
OLSA Server
OLSA Refresher
• ...call your AE
Discussion Points during Planning
• Course Launching- AICC, SCORM, Web Services, Search
• Tracking - What is the system of record?
• Reporting - In some circumstances, reporting from both OLSA & TPLMS may be required (KCs)
• Development proficiency- OLSA = Web Services (.Net or Java)
Plan, Execute and Deliver
Contact your SkillSoft Account TeamDiscuss what you want to do
Contact your LMS VendorAsk them how they can help
Development Project ?Find internal or external resource
Create a Project TeamYou, SkillSoft, LMS Vendor
Plan / Execute / Deliver
Thank you
Questions & Discussion
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