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Goodwill of the Olympics & Rainier Region is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to persons of disability.
@goodwillwa/goodwillwa goodwillwa.org
Providing real world,
hands-on training in a
wide variety of retail skills.
WHY GOODWILL?When it comes to finding, getting and keeping a job, many people need help. Goodwill provides the personalized job training and placement services you need to reach your goals.
FOR MORE INFORMATIONON RETAIL SKILLS TRAININGGoodwill of the Olympics & Rainier Region
Josue RamirezRetail Skills Instructor 1415 E. 72nd StTacoma, WA 98404253.573.6768 josuer@goodwillwa.org
Sarah CallRetail Skills/TEACH Case Manager714 S. 27th StreetTacoma, WA 98409253.573.6761sarahc@goodwillwa.org
TACOMA
R E T A I L S K I L L S
RETAIL SKILLS
R E T A I L S K I L L S
Goodwill of the Olympics & Rainier Region is licensed under CHAPTER 28C.10 RCW through the Workforce Training and Education Board.
PROGRAM OVERVIEW
The Retail Skills Program provides skill enhancement and/or training at your level of knowledge and abilities. You can begin the program at any time. The program length is typically 30-90 days at 6-8 hours per day.
Retail Skills offers training in:• Best practices in customer service
• Cash register skills on a point-of-sale system
• Cash register operations and maintenance
• Merchandising
• Safety and security procedures
• Hands-on instruction in retail environment
• Clerking duties
• Merchandise handling
• Donation Attendant
FUNDING
Most individuals referred to Goodwill for training are funded by an external agency. If you wish to participate as your own payee, you may do so, or you may apply for a scholarship. Scholarships are available to qualifying participants. Please contact the Instructor for further information.
TEACH
The Training, Experience and Career Help program is available to qualified Retail Skills Participants through internship
Goodwill stores provide an
ideal training opportunity for
people interested in the retail
field. Store managers and
employees are the best front
line instructors, as they provide
you with immediate feedback
and hands-on instruction.
opportunities at Goodwill. Working with a case manager, participants receive professional, personalized attention and on-going work training.
The TEACH program will vary the length of the internship by individual need, but will not exceed 18 months.
TEACH Eligibity and Admission:• Must qualify through Retail Skills
training program.
• Possess a basic level of cognitive function to perform available work.
• Adults 18 and older who are ready to work.
• Agreement to adhere to attendance, behavior and other policies.
• Must be able to provide documentation for I-9 (Employment Eligibility Verification).
• Able to pass criminal background check for crimes against persons.
• Must be able to pass pre-employment and random drug screens.
• Must possess basic English skills.
• Must be able to meet the physical demands of available jobs.
• Have reliable transportation.
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