For hearing instrumentsb-audio.eu/images/c/c1/B-Audio_250415_Visser.pdf · 25/04/2015 Assistive...

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For hearing instruments

25/04/2015 Assistive Listening Devices - Leuven

• Significant benefits in challenging listening situations – 40% more speech understanding on the

phone* – Hear TV directly in full stereo quality – Facilitate conversations in noisy

environments (62% more speechrecognition with Roger)**

– …

Why wireless accessories?

25/04/2015

*Appleton-Huber J, (2013) ‘Phonak DECT CP1 cordless phone’ Field Study News. Phonak AG: 2013 **Linda Thibodeau, (2014) ‘Comparison of Speech Recognition With Adaptive Digital and FM Remote Microphone Hearing Assistance Technology by Listeners Who Use Hearing Aids’ American Journal of Audiology, Vol23, 201-210, June 2014

Assistive Listening Devices - Leuven

Why do many users miss this opportunity?

25/04/2015

• Market survey results – 60% of professionals do not promote

or do not even mention wireless accessories

– 60% of users are unaware about additional add-on solutions • 4/5 (80%) of them expected more

information!

• Possible reasons for not mentioning wireless accessories – Additional effort – Lack of confidence in demonstrating

*Data collected in North America and Europe indicates that demonstration and trial of accessories leads to higher purchasing rate (N = 299 hearing aid owners).

40% aware

4/5 not aware but expect information

100% clients

60% not aware

Assistive Listening Devices - Leuven

Demonstration proves that hearing is believing*

25/04/2015

68%

IF demo: The demonstration was helpful to understand the benefits of

the accessory

IF demo: The demonstration influenced my purchase decision

IF demo: The demonstration was helpful to use the accessory

don’t agree at all

agree completely

Assistive Listening Devices - Leuven

*Data collected in North America and Europe indicates that demonstration and trial of accessories leads to higher purchasing rate (N = 299 hearing aid owners).

Trials are even better for the purchase decision*

3%

12%

3%

6%

6%

6%

6%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

3%

0%

0%

0%

0%

0%

8%

6%

11%

0%

0%

0%

0%

3%

0%

0%

0%

0%

0%

0%

3%

6%

8%

6%

0%

0%

0%

22%

6%

3%

6%

0%

0%

0%

24%

21%

25%

19%

31%

31%

19%

38%

47%

50%

62%

62%

62%

75%

IF demo: The demonstration was helpful touse the accessory

IF demo: The demonstration influenced mypurchase decision

IF demo: The demonstration was helpful tounderstand the benefits of the accessory

IF trial: The demonstration made me try theaccessory at home

IF trial: The trial period was helpful tounderstand the benefits of the accessory

IF trial: The trial period influenced mypurchase decision

IF trial: The trial period was helpful to use theaccessory

/1=don't agree at all

/2

/3

/4

/5

/6

/7

/8

Sample Size = Trial:16 Demo: 34-36

25/04/2015

*Data collected in North America and Europe indicates that demonstration and trial of accessories leads to higher purchasing rate (N = 299 hearing aid owners).

93%

don’t agree at all

agree completely

IF trial: The trial period was helpful to use the accessory

IF trial: The trial period influenced my purchase decision

IF trial: The trial period was helpful to understand the benefits of the

accessory

Assistive Listening Devices - Leuven

25/04/2015 Assistive Listening Devices - Leuven

Introducing the solution approach

• The solution approach in hearing health care is a holistic approach • Based on a hearing and listening needs assessment, which includes

– the assessment of the hearing and listening situations, and – a full audiological assessment, where a complete solution is recommended to the patient that aims to meet all listening and communication needs

• A single product approach will in most cases not meet all listening and communication needs

The Phonak Wireless Communication Portfolio The new wireless accessories for Venture and beyond

Let’s take a look at phone solutions

25/04/2015

ComPilot II ComPilot Air II

DECT II

Easy Call II

Phone

Assistive Listening Devices - Leuven

Phonak Venture

Phonak EasyCall

25/04/2015 Assistive Listening Devices - Leuven

• The universal cell phone streamer • Connect to ANY brand of phone

with Bluetooth – including non-smartphones Connect, Attach, Speak!

• 2 Versions: – EasyCall II for Venture – EasyCall for Spice/Quest

Phonak EasyCall

25/04/2015 Assistive Listening Devices - Leuven

Phonak ComPilot II

25/04/2015 Assistive Listening Devices - Leuven

• The multi-purpose streamer

• Integrated instant demonstration using the “Hear The World” song

• “Directly call a preferred number” feature

• 24 hours streaming time

• Volume control long press to reduce ambient noise during streaming

• RemoteControl App compatible

Great new features!

25/04/2015 Assistive Listening Devices - Leuven

How the “Environmental noise off” works

• First microphone attenuation (e.g., -6 dB) is set automatically during streaming

• Press and hold the streamer volume down (-) button 2 seconds – Get the additional attenuation (e.g., -12 dB) – Total of -18 dB SNR improvement of streaming vs. mic signal

• Volume +/- normally works in both settings

Microphone attenuation

0 dB

-6 dB

-18 dB

Start player

Volume down Long

press

Volume up Long press

No streaming

Streaming

Stop player

0 dB

-6 dB

-18 dB

Assistive Listening Devices - Leuven 25/04/2015

ComPilot Air II

Pic_Office_Woman_ComPilot_Air_II_Square_S.tif (ID: 85086)

25/04/2015 Assistive Listening Devices - Leuven

• The clip-on audio streamer • Neckloop-free design • For Bluetooth connectivity • Hearing aid remote control • New “Environmental noise off” feature • Robust and simple to use • RemoteControl App compatible

ComPilot Air II

25/04/2015 Assistive Listening Devices - Leuven

Phonak DECT II cordless phone

25/04/2015 Assistive Listening Devices - Leuven

25/04/2015 Assistive Listening Devices - Leuven

DECT II – Key benefits

Improved speech understanding* Easy to operate Easy to demonstrate

Just one button-press!

Easy-to-use keyboard

Direct dial key

Display with easy-to-read, large symbols

Ideal for home phone

*Appleton-Huber J, (2013) ‘Phonak DECT CP1 cordless phone’ Field Study News. Phonak AG: 2013

Let’s look at TV and music solutions

25/04/2015

TVLink II

TV and music

Assistive Listening Devices - Leuven

Phonak Venture

Phonak TVLink II

25/04/2015 Assistive Listening Devices - Leuven

• Supports digital audio input formats – Optical (“Toslink”) – Coaxial (“SPDIF) – HDMI is NOT supported

• Almost every TV has either/or • Input signal automatically selected

1. Optical, 2. Coaxial, 3. Analog • Fully backward compatible to previous

ComPilot (Spice/ Quest)

The new TVLink II basestation

25/04/2015 Assistive Listening Devices - Leuven

Lets have a look at control solutions

PilotOne II

25/04/2015

Control

Assistive Listening Devices - Leuven

RemoteControl

App

Phonak Venture

Phonak RemoteControl App

25/04/2015 Assistive Listening Devices - Leuven

How does it work?

25/04/2015

• No direct fitting required • Automatically gets information

from the streamer

Phonak ComPilot II

Phonak ComPilot Air II

+ Pair of Phonak Venture hearing aids

or

Assistive Listening Devices - Leuven

Its all about the features

Speech in 360° Configuration of streamer

Direct selection of available

audio source

Bluetooth pairing Individual L/R volume

control

25/04/2015 Assistive Listening Devices - Leuven

• Adjusts volume and program settings of Phonak hearing aids

• Four large and tactile buttons • Uses standard alkaline battery

Phonak PilotOne II

25/04/2015 Assistive Listening Devices - Leuven

Phonak Venture

25/04/2015

RemoteMic

Roger Pen

Roger Clip-On Mic

Conversation

Assistive Listening Devices - Leuven

Roger Inspiro

Let’s have a look at conversation solutions

Listening over distance

25/04/2015 Assistive Listening Devices - Leuven

• ComPilot, ComPilot II and ComPilot Air II compatible

• New default volume level 8 (previously 11)

• Ideal for a distant speaker over large distance up to 20 m (60 ft)

The Phonak RemoteMic V2.0

25/04/2015 Assistive Listening Devices - Leuven

Roger technology

Based on a new micro Chip

Allows for ultra low acoustic delay and reliable long-range

broadcast

6.8 million transistors

Operates on 2.4 GHz band (ISM),

with intelligent adaptive protocols

Privacy is guaranteed

Audio bandwidth up to 7300 Hz

25/04/2015 Assistive Listening Devices - Leuven

Phonak RemoteMic

StereoZoom

Directional

Omni Microphone

Loud bar

Noisy restaurant

Quiet environment

Face to face 10 meters

NOISE

DISTANCE

Why hearing aids are sometimes not enough

Assistive Listening Devices - Leuven 25/04/2015

Roger microphones

• Roger for education

• Roger for adults, teens and toddlers

Roger Inspiro

Roger Pen/ Roger EasyPen

Roger Clip-On-Mic

25/04/2015 Assistive Listening Devices - Leuven

Design-integrated Roger receivers

25/04/2015 Assistive Listening Devices - Leuven

Roger X

Assistive Listening Devices - Leuven 25/04/2015

Roger MyLink

25/04/2015 Assistive Listening Devices - Leuven

Roger Focus Because every child deserves the chance to focus

25/04/2015 Assistive Listening Devices - Leuven

So let’s put it all together again

25/04/2015 Assistive Listening Devices - Leuven

Overview of the Phonak Wireless Communication Portfolio

Phonak Venture

ComPilot II ComPilot Air II

PilotOne II

25/04/2015

RemoteMic

Roger Pen

Roger Clip-On Mic

DECT II

TVLink II

Phone

TV and music

Conversation

Control

EasyCall II

Assistive Listening Devices - Leuven

RemoteControl

App

Roger Inspiro

25/04/2015 Assistive Listening Devices - Leuven

Wireless Technologie

...it’s not that difficult!

Thank you

k.visser@phonak.be