Electric Transmission Field Operations HPWG Session 6... · 2014-11-13 · Pre-Job Briefing...

Electric Transmission Field Operations Human Performance and Work Practices

Electronic Pre-Job Briefing Form

Performance Awareness Library (PAL)

Don’t Stop the Clock Web Page

Electronic Pre-Job Briefing Form

Pre-Job Briefing Expectations

Completion of an Electric Transmission Field Operations (ETFO) Pre-Job Brief (PJB) form is required:

At beginning of each work day

Any time a change in the day’s activity occurs in which the new activity has the potential for:

Significant anticipated duration or likelihood to evolve into more extensive/lengthy work

Need to pull prints, research, etc.

The ETFO Pre-Job Briefing Form…

Helps identify critical steps, roles & responsibilities

Integrates job Safety, Personal Protective Equipment and Human Performance (HP) Tools into the Pre-Job Briefing discussion

Prompts discussion of lessons learned during previous personal experiences with task and/or location

Intends for the leader of the briefing to typically be the work team lead rather than the supervisor

Requires electronic completion [submit at least weekly for storage on SharePoint]

The ETFO Pre-Job Briefing Form

Link to Pre-Job Briefing Form

Performance Awareness Library

PJB Reference Material : Operating Experiences / Alerts

Use the “PAL”

Performance Awareness Library

A collection of Operating Experience at your fingertips.

The PAL

What is it? A PDF booklet of ET’s operational experiences and alerts collected since 1996

Purpose: Gain awareness of risks before starting tasks (lessons learned)

Features:

Bookmarks for easy sorting by Alert #, Critical Step, or Task

Critical Step and Task are tied to the PJB’s checkboxes

Single, stand-alone file that resides on each PC hard drive, for accessibility regardless of network availability

Performance Awareness Library (PAL)

Emphasizes use of PDF Bookmarks

CRITICAL STEP categories match those

identified on PJB

Link to PAL

Don’t Stop the Clock

The “Don’t Stop the Clock” SharePoint Web Page

Links to current versions of:

Pre-Job Briefing Form

PAL

Links to charts demonstrating frequency of selecting fields:

Safety/Work Hazard

Critical Steps

Tasks

Tracks Human Performance events

Clock tracks error-free performance (per manager)

Provides incident information

The “Don’t Stop the Clock” SharePoint Web Page

Link to Don’t Stop the Clock

The “Don’t Stop the Clock” SharePoint Web Page

Provides an opportunity for the Supervisor to review the pre-job briefing and provide feedback and coaching Feedback automatically emailed back to the submitter

Search Example: Critical Steps Identified on Submitted PJBs

ETFO Human Performance Training

Instructor led Human Performance (HP) training for all new Employees.

Specific HP training designed for the technical workforce

HP tools are targeting the team’s specific work tasks

Continuous HP computer based training on an annual basis

Our Human Performance Improvement Process

Establish or refine

HP tools and

work methods

Recognize groups with superior HP results

Provide training on HP tools and the expectation for use

Measure and evaluate HP program results