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Copyright 2015 InDxLogic, Inc. All Rights Reserved
eFax by InDxLogic
Susan Thomas, MD, FAAFP
Amanda Kukwa, RHIA
Finally a way to send Incoming eFaxes directly to the EMR
Centricity Users Group Fall 2015New York Marriott Marquis
Room (BO2_04)
Copyright 2015 InDxLogic, Inc. All Rights Reserved
Westside Internal Medicine eFax Project
• Eleven Providers
• Two clinics and a business office
The problem:
• Faxes printed from 3 fax machines
• Provider mail folders stacked high with paper
• Missing documents
• Slow turn-around time
• Search for documents every day
The solution:
• Have eFaxes go directly to the EMR
• Get everyone involved: process improvement
• Be creative and efficient in new document flow
• Have IT recommend new eFax server software
• Pick a Go-Live date
• Go!
2
Copyright 2015 InDxLogic, Inc. All Rights Reserved
“We had to get rid of the huge mess of paper,
improve chart organization, save money, time
and of course paper and toner.”
“Go green! We are in Oregon!”
Dr. David Weingarten
Westside Internal Medicine eFax Project
3
Copyright 2015 InDxLogic, Inc. All Rights Reserved
Westside IM Workflow
(Before eFax)
4
EMR
LOC3
Incoming Faxes
LOC1
LOC2
Print/Sort/Sign
Scan
Manually Index
Print/Sort/Sign
Scan
Manually Index
Copyright 2015 InDxLogic, Inc. All Rights Reserved
Why did Westside IM print faxes?
• Multiple documents in one fax
• Distribute to Multiple Providers
• Pages upside down
• Remove Blank Pages
• Unwanted Coversheets
• Non-Clinical Faxes
• Providers wanted paper documents
Lacked the right technology
5
Fax to Scan = Poor Quality Documents, Slow Turn Around Time
Copyright 2015 InDxLogic, Inc. All Rights Reserved 6
Print/Sort/Sign
Scan
Manually Index
Print/Sort/Sign
Scan
Manually Index
This workflow involves a lot of staff
time…there must be a better way
This workflow involves a lot of staff
time…there must be a better way
Copyright 2015 InDxLogic, Inc. All Rights Reserved
InDxLogic eFax workflow
EMR
Review the eFax
electronically then submit
for indexing
""""We cut We cut We cut We cut our our our our scanning by 90%“ scanning by 90%“ scanning by 90%“ scanning by 90%“ –––– Marion Marion Marion Marion Morris, Westside IMMorris, Westside IMMorris, Westside IMMorris, Westside IM""""We cut We cut We cut We cut our our our our scanning by 90%“ scanning by 90%“ scanning by 90%“ scanning by 90%“ –––– Marion Marion Marion Marion Morris, Westside IMMorris, Westside IMMorris, Westside IMMorris, Westside IM
7
InDxLogic workflows involve
less staff, faster turnaround
and higher quality
InDxLogic workflows involve
less staff, faster turnaround
and higher quality
Copyright 2015 InDxLogic, Inc. All Rights Reserved
Westside IM - InDxLogic eFax Workflow
InDxLogic
eFax
Splitter
EMR
MA’s print for the provider to sign
Release of Information Team
Processes Records Requests
8
InDxLogic eFax Splitter
Copyright 2015 InDxLogic, Inc. All Rights Reserved 9
Export to an InDxLogic managed folder for automated indexing
Rapidly:
• Split complex multi-patient documents
into single patient documents
• Remove cover sheets, rotate pages
• Delete fax “spam”
Copyright 2015 InDxLogic, Inc. All Rights Reserved
InDxLogic Automatic Indexing
Centricity EMRTM
10
> 85% index directly to the EMR
with no Manual intervention
> 85% index directly to the EMR
with no Manual intervention
Copyright 2015 InDxLogic, Inc. All Rights Reserved 11
Clear Documents, Quick Turn Around, Happy Providers
eFax
BeforeBefore After InDxLogic After InDxLogic
Copyright 2015 InDxLogic, Inc. All Rights Reserved 12
"We don’t have to load paper into the fax
machines anymore!“ – Marion Morris
“Seamless transition, everything went
smoothly” – Dr. David Weingarten
Westside Internal Medicine InDxLogic eFax Project
Copyright 2015 InDxLogic, Inc. All Rights Reserved 13
“It was a home run from the first day.
The providers love it.”
Dr. David WeingarteneFax
Reduced Cost, Improved Turnaround Time Satisfied Providers
Copyright 2015 InDxLogic, Inc. All Rights Reserved 14
Questions
Copyright 2015 InDxLogic, Inc. All Rights Reserved 15
• Susan Thomas, MD, FAAFP
• Amanda Kukwa, RHIA
Thank you!For more information regarding InDxLogic
Software and Services,
Please contact Sales@indxlogic.com
Finally a way to send Incoming Faxes directly to the EMR
eFax by InDxLogic
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