Driving the Future of Service in the Era of Shared Mobility · Driving the Future of Service in the...

Driving the Future of Service in the Era of Shared Mobility

Anthony Rodio, President and CEO

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3Source: IBISWorld

Repair Industry Cannot Meet Mobility Needs

Outdated systems, low NPS • Highly

fragmented • Minimal tech. capability

Personal Ownershipto Shared Mobility

Fewer cars sold, but driven more

Concentrated fleet ownership

New Maintenance& Repair Needs

Maximize asset yield • Manage cost •

Any vehicle, at any time, anywhere

Shared Mobility Transforming $100B U.S. Auto Repair Industry

YourMechanic is the ONLY National Platform Providing Mobile Maintenance and Repairto the Shared Mobility Industry

Faster Turn Time, Less Total Expense, Increased Revenue Leverage

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Result

Cost /Opportunities

FLEETShops & Dealers

• Client spends $80 in services

• Client loses half day service revenue of $300

• Vehicle is transported to shop

• $25 Roundtrip Transport Fee

(hikers or staff)

• $55 Oil Change Service

• $300 Missed Service Revenue

(½ day at shop)

• Client spends $15 less in overall service cost $65

vs $80

• Client earns $300 in service revenue

• Mechanic services vehicle onsite after

operating hours

• $65 Oil Change Service

• $300 Service Revenue (½ day in service)

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TechnologyPlatform Disrupts Traditional Model

Spent Past 7 Years Building:

Shops & Dealers

40%parts markup

50%parts markup

Customer Pays

$90 / hr

Mechanic Earns

$90 - $170 / hr $20 - $25 / hr

$45 - $50 / hr

$20M

Nationwide Consumer Business

Automating Functional Roles of a Traditional Shop

Available MechanicHours/Month

Proprietary Pricing Engine

In Market w/ Autonomous & EV Customers

A Truly Disruptive Platform

Comprehensive, Proprietary Software Platform

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Robust, Scalable & Secure platform hosted on AWS infrastructure with real-time processing and analytics focused data warehouse.

TECHNOLOGY

Mechanic Mobile App

Job Scheduling • Instant Estimates • Parts management • Client communication • Image and

Inspection tools • Invoicing and Payment

Scheduling Engine

Optimizes for service conversion • Includes parts, travel and multiple calendar modules

Instant Quotes & Online booking • Approval Engine & Reviews • Recommendation Engine • Mechanic Performance & Comms • Customer Dashboards

Platform

Unlimited parts and service catalogs • Dynamic client/catalog pricing matrix •

Real-time inventory • Ordering Automation

Dynamic Catalogs

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Serving 1.3M customers in

over 11,000 zip codes & 3,000

cities.

Background checked ASE-

certified, mechanics.

Operating since 2012,

headquartered in

Mountain View, CA.

YourMechanic is the Nationwide Leader in

Mobile Auto Repair for Consumers & Fleets

Current Competitive Landscape

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Nationally Available

Tech Platform

Mobile

Mobility StartupsShops & Dealers

70 percent of consumers who purchased or leased from a Dealer didn’t return for service last year. That’s $266 billion in annual lost revenue across all dealers.1

1Estimate based on revenue calculations from 2017 NADA Dealer Profile Data and the 2018 Cox Automotive Service Industry Study.

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Missed Opportunity to Drive Revenue?

Mobility

YourMechanic PPM Can Drive Profit for Dealers & OEMs

Beat the Competition - Sell service packages to consumers who don’t live near your service center.

Sell More Cars - Close sales more sales & access YourMechanic data to target customers whose cars are nearing the end of their life cycles.

Increase Profits - Control the final price & add a discount on the next car purchase to close a second vehicle purchase.

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Preventative MaintenanceOil Changes, Tire Rotations, Fluids, Filters, Belts or Batteries

Diagnostic InspectionsCheck Engine Light, Car Not Starting, Engine or Vehicle Noise

Repair and ReplacementBrakes, Suspension and Steering, Lights or Sensors

*All services are backed by a 12,000 Mile/12 Month warranty. 10

QUESTIONS?

Further questions? Contact: partners@yourmechanic.com

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