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A Guide for PSP/SP and Project Owners
Kuala Lumpur City Hall
www . k l t r a x . c om
Do you know that you can SUBMIT, TRACK and RECEIVE RESULTS
of your submission from anywhere, anytime?
FAQs 1. What is KL TRAX? KL TRAX is an online tracking and submission system for all DCP
applicaDons. DBKL provides the service to PSP/SP and Project Owners of development projects in Kuala Lumpur. The system runs 24 x 7 x 365 days.
2. What are the benefits of using KL TRAX to PSP/SP and Project
Owners? • PSP/SP can submit DCP applicaDon from anywhere, anyDme
without having to come to REGULATORS’ offices. • PSP/SP can find out the status and decision made by each
REGULATOR through KL TRAX. • KL TRAX emails results automaDcally to PSP/SP seconds aZer a
REGULATOR has made its decision. • REGULATORS’ approval and support documents will be made
available in KL TRAX.
3. Where can I get more informaDon on KL TRAX? • www.kltrax.com
4. How long does it take to learn and competently use KL TRAX? • 30 minutes of hands on training. • Please enquire at OSC of Kuala Lumpur City Hall for upcoming
training session.
5. How much do I have to pay to use KL TRAX? • FREE
6. Can KL TRAX be used for all types of DCP applicaDon process? • YES (OSC 1 Submission, KLiSBEST and OSC)
7. Do I need to install any soZware in my notebook? • NO. KL TRAX can be accessed from internet browser with internet
connecDon. You can also use your tablets and smart phone.
Kuala Lumpur City Hall (DBKL) is introducing an online tracking and submission system called KL TRAX as part of its effort to improve its delivery system. KL TRAX connects REGULATORS including DKBL departments, JBPM, SKMM, IWK, TNB, SYABAS, DOSH, etc. It covers Dealing with ConstrucDon Permits (DCP) from Data Gathering, Plans Approvals to CompleDon of Project (Deposit CCC).
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