DIGITAL BUSINESS SUPPORT SERVICES...£85 BILLION SME's with low digital capability could unlock...

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DIGITAL BUSINESS SUPPORT SERVICES

Growth Support Programme

Alan Smith

•Funded by the EU (part funded by the TDA)

•Completely free to businesses in the Heart of the South West Area

•TDA is one of the training delivery partners for Somerset, SBA is the other.

The Growth Support Programme

Who is this Growth Support Programme for?

•‘ERDF eligible’ SME businesses based in Devon, Plymouth, Somerset and Torbay.

✓Existing business

✓Turnover of less than £42m

✓Employ under 250 staff

✓Have not received more than 200,000 Euros worth of public funding in the last 3 years.

MUST NOT BE in the following sectors:

× Fisheries & aquaculture

× Coal, steel & shipbuilding

× Synthetic fibres

× Primary production, processing & marketing agriculture products

× Banking & insurance

× School age education

× Nuclear

What you can expect from the Programme:

•3 hour face to face meeting with a TDA Business Adviser

•Further 9 hours of free advice and support;

•Includes 3 hours of digital support, which aims to increase growth and business efficiency and productivity through digital means.

= 12 hours of funded support

•Finance

•Human Resources

•Innovation

•Marketing

•Business Planning

As part of this support package, you will also be signposted to external agencies, specialist

business support organisations and training providers.

How to sign up to access the Growth Support Programme

1. Leave your contact details today

2. Contact TDA for a one to one

3. Visit TDA-Business.com/growth or Heartofswgrowthhub.co.uk/business-support-programmes/growth-support-programme/

Contact Details

alan.smith@tda.uk.net

07825011865

.

www.hotswdigitalskills.com@hotswskills&careers

THE 'WHY, WHAT AND WHEN' OF LOCAL DIGITAL SKILLS PARTNERSHIPS

BACKGROUND

The UK Digital

Strategy

March 2017

Set's out the Government's

ambition to create a world-

leading digital economy

that works for everyone.

National Digital

Skills Partnership

2018

Brings together public,

private and charity sector to

increase digital capability of

individuals and

organisations

Local Digital Skills

Partnership

June 2018

Heart of South West Digital

Skills Partnership launched.

2nd in the country!

Brings together 30 partners

from Education, Public,

Charity and Private Sector

OUR VISION

• For everyone; young, older, those entering

work, looking to retrain or develop further

• Driving desire and demand to upskill

• Setting direction through data & evidence

• Signposting and facillating collaboration

• Accessing opportunities for investment

• Developing digital skills programs in line

with business needs

Coordinate and deliver a digital strategy that inspires and enables digital skills excellence

MASTERING THE ART OF SELLING PRESENTATION

THE DIGITAL SKILLS PROBLEM

• Source: Lloyds Bank UK Business and Charity

Digital Index 2018

£85 BILLIONSME's with low digital

capability could unlock up to

an additional £84.5 billion

turnover if they were to develop

digital capability

£24,00041% of sole traders fall within

the low digital capability

bracket. If these sole traders

were to develop their digital

skills this would be worth

£24,000 extra turnover a year

AS AN ECONOMY

• Source: Lloyds Bank UK Business and Charity

Digital Index 2018

90%of new jobs require digital

skills. With 72 % of employers

saying they are unwilling to

interview candidates who do

not have basic IT skills

29%Jobs that do not require digital

skills pay, on average 29% less

than roles that do

ON AN INDIVIDUAL LEVEL

• Source: Burning Glass ' No Longer Optional'

OUR ACTION PLAN

Recommendations scored for Impact and Feasibility

Action Plan with 25 priority areas that enable us to have a

clear operational plan.

Organised by 6 themes:-

Digital Careers: Young People

Digital Careers: Entry and Retraining

Creating Industry Relevant Digital Skills

Developing, Retaining and Attracting a Digital Skills Workforce

Advocating the value of Digital Skills

Creating a Heart of South West Digital Hotbed

HAVE YOU GOT AN APPETITE FOR DIGITAL SKILLS NEWS, FUNDING AND LEARNING?

DIGITAL SKILLS INNOVATION FUND

LLOYDS DIGITAL KNOWHOW WORKSHOPS: EXETER, FROME, TAUNTON, PLYMOUTH

BUZZ START ACADEMY: EXETER & PLYMOUTH

DIGITAL TRENDS: GROWTH HUB 1/2 DAY IN PLYMOUTH & BRIDGWATER

SSFW £2.5 TRAINING FUND FOR DIGITAL & CONSTRUCTION BUSINESSES

Find out more > bit.ly/HoSW-DSP-News

HEART OF THE SOUTH WEST DIGITAL SKILLS PARTNERSHIP PROJECT SUPPORTING CURRENTLY UNDER-REPRESENTED GROUPS IN THE DIGITAL SECTOR TO EMBARK ON OR PROGRESS WITHIN DIGITAL CAREERS.

PARTICIPANT ELIGIBILITY

Female living in Somerset, Devon, Torbay or Plymouth• in work who would benefit from digital upskilling• wishing to retrain into a digital career• not currently in work but looking to re-engage with the digital

skills labour market

A resident (male or female) in a ward which falls into the bottom 20% most deprived wards within the HotSW LEP area

ESSENTIAL DIGITAL UPSKILLINGDigital Mobilisation Bursaries•Working in partnership with Learn Devon and Somerset Skills and Learning offering:

⚬ childcare and travel bursaries⚬ organising learning to take place in more accessible locations

ITQ for JobseekersLocation: Locations across Devon | Course Duration: 12 daysWho is it aimed at: Jobseekers interested in improving their IT SkillsLevel 1 modules: Word, Excel, and Using the InternetLevel 2 modules: Improving productivity using ICT, PowerPoint, and IT Security for Users

Computer for YouLocation: Locations across Somerset | Course Duration: 12 daysWho is it aimed at: Anyone interested in improving their IT SkillsEmail and Internet basics

INTERMEDIATE DIGITAL UPSKILLINGLove Digital 2.0Location: Minehead/ Torquay/ Plymouth/ Yeovil/ BarnstapleCourse Duration: 5 daysWho is it aimed at: Women in Business

CompTIA A+ 1001 - 1002Location: Plymouth/ On-line Platform | Course Duration: 10 daysWho is it aimed at: People interested in establishing a career in IT

Digital Mobilisation BursariesPartnership with 7 local FE Colleges, covering the costs of equipment, course fees, childcare, travel and attendance at events/ conferences.

ADVANCED DIGITAL UPSKILLINGPro Digital 1.0Location: TBC | Course Duration: TBCWho is it aimed at: People with a pre-existing medium to advanced digital skill competency

CompTIA Security+Location: Plymouth/ On-line Platform | Course Duration: 5 daysWho is it aimed at: People who are interested in advancing their career in IT security

CompTIA Network+Location: Plymouth/ On-line Platform | Course Duration: 5 daysWho is it aimed at: People who are interested in advancing their career in IT infrastructure

HOW TO APPLYComplete an expression of interest form online at: bit.ly/Digital_Momentum_Register_my_Interest

Check out our website at:bit.ly/Digital_Momentum

Phone: Email:07784 043325 claire.prendergast@heartofswlep.co.uk

FIND OUT MORE

CONTACT

Digital Trade Advice

Charlotte Garnham

charlotte.garnham@businesswest.co.uk

28

Potential to Export

Research shows:

• Many businesses have the potential to export but

don’t

• The businesses who “accidently” export could

significantly increase their exports with the right

support and encouragement

• Businesses that sell their products online may

already be exporting but don’t realise it

29

Trade Support - ITAs

A local International Trade Adviser can give you 1-2-1 support for your business

to:

• Access the right international contacts or partners through the British

embassy and trade offices across the world: 1200 staff in 109 countires.

• Find the best way to do business and access a suitable route to market

• Increase profits through effective overseas promotion

• Digital Trade Advisers offer specialist support and advice– Emarketplaces

– Localisation

– Digital Marketing and Advertising

– Social Media

– Websites

30

Export Support

Find a buyer:

• Create your international business listing where buyers can view your

profile and contact you

Find the right marketplace:

• Helps you find the best online marketplace to sell your products with

preferential deals

• Search for “Selling Online Overseas – DIT”

Find an export opportunity:

• Search thousands of opportunities listed by real buyers all over the

world

Guides to exporting:

• Country information and guides

Delivered by Co-financed by

Skills Support for the Workforce/Redundancy

Kirsty Mottram – HotSW Partnership Co-ordinator

Serco is a leading provider of public services

• Skills Support for the Workforce is part of Serco’s Employment, Skills and Enterprise (ESE) business unit – experts in the delivery of local employment, skills, training and business support services which improve the productivity of individuals and businesses and boost local economies

• We have been delivering Skills Support for the Workforce programmes across England since 2016 and have supported more than 20,000 individuals and 7000 businesses to access and benefit from funded training to date

• This is the 3rd round of Skills Support for the Workforce funding (2019-2021) that we are proud to be delivering in 16 regions of England, including Dorset.

• Serco manages the Skills Support for the Workforce programme in partnership with the Local Enterprise Partnership in each region and aligned to their local priorities

Overview of SSW/SSR

• Skills Support for the Workforce/Redundancy is an ESF/ESFA co-financed contract

• The Skills Support for the Workforce programme is funded under Investment Priority 2.1 (enhancing equal access to lifelong learning).

• This focuses on improving the skills of individuals to meet their goals and the needs of the local economy; primarily training, advising or supporting individuals including those in work but at risk due to skills deficiencies or redundancy.

• Delivery runs April 2019 – July 2021 (with option of extension subject to performance and available funding to Dec 2023)

Eligibility - Skills Support for the Workforce

SSW focuses on small and medium sized businesses (less than 250 employees) based within the Heart of the South West LEP area

Individuals taking up funded training**through SSW must be:

• Legally resident in the UK

• Able to take paid employment in the UK

• Employed or self-employed

• Aged 16 or above

• Training must be delivered within the LEP area

• **other eligibility criteria may apply

Eligibility – Skills Support for Redundancy

Individuals taking up funded training**through SSR must be:

• Legally resident in the UK

• Able to take paid employment in the UK

• Employed & at risk of redundancy or unemployed within the last 3 months due to redundancy

• Aged 16 or above

• Training must be delivered within the LEP area

• ** other eligibility criteria may apply

Priority Sectors – HotSW

• - Advanced Manufacturing and Engineering (incorporating Marine, Nuclear and Aerospace)

• - Agri-Tech (including Food and Drink:

• - Health and Social Care

• - High Value Tourism

• - Digital Technologies

• Environmental Futures;

• - Construction

Who we are working with

Transitional Region (Devon)• Petroc College• South Devon College• Education Training Skills• Ignite• GHQ• Focus Training• Digital Peninsula Network• Aspire Training• Cornwall Marine Network• Construction People Skills Ltd

Developed Region (Somerset)• Richard Huish College• Aspire Training• Somerset Skills and Learning CIC• Ignite• Digital Peninsula Network• Construction People Skills Ltd• Cornwall Marine Network

How does it work?

Initial enquiry

Training Needs Analysis

Training delivery

Progression

Review of training needs

Benefits of Training for Employers & Employees

Clear Career Progression

routes

Skilled Employees

Valued & Empowered Workforce

Improved Staff

Retention

Increased Productivity

Contact our skills team today to talk about training for your business:

www.serco-ssw.com

skillssupport@serco.com

Twitter @serco_ssw

Tel: Kirsty Mottram 07718 193665

Hello

claimsconsortiumgroup.co.uk

Jeremy Hyams

Hello

theideabureau.co

@shanegriffiths

Our MissionDevelop a strong brand

Link between education and industry

Evangelists for local digital economy

DIGITAL TAUNTON

Bring ideas to life through inspiration & support

Facilitate new relationships and encourage collaboration

For Taunton and the surrounding area to

be recognised as a centre of excellence for

digital innovation and collaboration across

the UK and beyond.

To cultivate a community of highly

skilled digital workers who can add

value to their businesses and to others.

426

236402

540

1000+

DIGITAL TAUNTON

How safe is your business?

Get a digital plan or risk becoming extinct.

TONIGHTDIGITAL TAUNTON

7pm

Z twitter.com/digitaltaunton

instagram.com/digitaltaunton

facebook.com/digitaltaunton

linkedin.com/company/digitaltaunton

meetup.com/digitaltaunton/

digitaltaunton.uk

Somerset Libraries means Business!

32 Libraries across Somerset

1.7 million visits pa / 100,000 event attendees

Take a virtual tour… (www.somersetlibraries.co.uk)

Computers available

Reliable FREE WiFi

COBRA (Complete Business Reference Adviser)is a unique online information resource for enterprise support practitioners and small

business advisers.

Use Mint UK to find out more about companies – what they do, who runs them, how successful they are and look at their

structure. You can also build lists for your sales and marketing campaigns, integrate Mint with your CRM system and enrich and

refresh your own data.

Innovation and Enterprise Space

www.glassboxtaunton.co.uk

3D printing available –Great for

prototypes

Workshops, Events, Webinars and Meetings

Outreach Vehicle

• 3D Printing

• Laptops

• Tablets

• Virtual Reality

Free iPad loans from Minehead Library• Free one month loan of a new iPad

• Pre-loaded with a range of business-related apps and links , including:-

➢ Digital readiness toolkit

➢ Online banking

➢ Top tips on social media and developing a responsive website

• All you need is a library card (free and easy to get – just pop into the library with some ID)

• See: www.glassboxtaunton.co.uk/grow

Experience Virtual Reality!

• Try out the latest VR technology

• Float through the International Space Station

• Take a trip up the Congo – and meet gorillas!

• Join a BBC radio correspondent on a 1944 Berlin Blitz bombing raid

Download e-Books, e-Magazines and e-Audio Books free of charge!

• Hundreds of free titles to choose from

• Easy to install on your tablet or phone – just ask library staff for help

• Visit: www.somersetreads.co.uk

‘Digital Know-How’ – Free Workshop for Business on the 10th October (9.30-1.30)

• Get some top tips from Google and Lloyds Digital Champions on how to increase the online profile of your business or organisation.

• Learn how to better understand and target your potential customers

• Booking essential – see www.glassboxtaunton.co.uk/grow

• Follow us on Twitter @SomersetLib

Books for Business Collection – around 30 cutting-edge books, as chosen by business organisations and advisors

Thank you

John Carter –JDCarter@Somerset.gov.uk

Olly Hellis –Ohellis@Somerset.gov.uk

Follow us: @SomersetLib / @GlassBoxTaunton

www.somerset.gov.uk/libraries

www.glassboxtaunton.co.uk

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