Critical Success Factors and Center for Health Support · 9/6/2012  · Designate Wellness...

Critical Success Factors and

Center for Health Support

Supporting Individual Health

HealthFlex Summit

August 23-24, 2012

2

Center for Health Objective

Be a trusted source for

denominational health resources

Strategic

Consultation and

Collaboration

Network

Coordination / UMC

Relationships

Monitoring and

Assessment

Plans, Programs

and Information

Strategic

Consultation and

Collaboration

Network

Coordination / UMC

Relationships

Monitoring and

Assessment

Plans, Programs

and Information

5

High

Cholesterol

High

Blood

Pressure

Borderline

High Blood

Pressure

Arthritis,

Lupus,

Fibromyalgia,

Etc.

Asthma Diabetes Pre-

Diabetes

Angina/

Heart

Disease

Heart

Attack Stroke

UMC Clergy 54% 35% 11% 29% 16% 12% 9% 5% 3% 2%

Matched Sample

of U.S. Adults 39% 38% 5% 26% 10% 11% 4% 6% 3% 1%

Clergy Health Characteristics

Substantially higher than matched sample benchmark

54% 11% 16% 9%

NHIS = National Health Interview Survey

NHANES = National Health and Nutrition Examination Survey

6

Benchmark: NHANES UMC Clergy Matched Sample

of U.S. Adults

Suffer from depression 6% 3%

Somewhat, very or extremely difficult

to work, take care of things or get along

with others

28% 12%

Substantially higher than matched sample benchmark

6%

28%

NHANES = National Health and Nutrition Examination Survey

Clergy Emotional Health Characteristics

7

Church Culture/Systems Impact Health

Social-Ecological Model

Interpersonal

Institutional/Organizational

Community

Policy/Society

Individual

8

Factors Impacting Clergy Health (Church Systems Task Force and the Center for Health)

• Stressors of Appointment System

• Appointment Change/Relocation

• Work/Life Balance

• Job Satisfaction

• Education/Preparation for Ministry

• Marital/Family Satisfaction

• Eating Habits

• Relationship with Congregation

• Existential Burdens of Ministry

• Living Authentically

• Personal Centeredness

• Outside Interests and Social Life

• Personal Finances

9

Factors Influencing Health

Parish Nurses and Congregational Health Ministry

SPRC/ Human Resources

Leadership Support of Wellness

Conference/Employer Wellness Programs

DS/Manager

Congregational/ Workplace Dynamics

Peer Social Support

Individual

10

Critical Success Factors for Supporting Individual Health

Strategic support of wellness and leadership engagement

Resources and support in day-to-day environment (congregation vs. team)

Creative methods to engage individuals in healthy offerings

“Champions” or ambassadors to make top-level messages come alive at local level

Engagement of family in wellness

11

Strategy and Leadership Engagement

Leadership Engagement

• Referral to wellness

programming

• Support wellness during

reviews

• Advocate for wellness

with SPRCs/business unit

• Identify Wellness

Ambassadors (WA)

• Connect peers for support

Strategic Support

of Wellness

• Align health and ministry

(business) strategies

• Incorporate wellness in

other events

• Designate Wellness

Navigator (WN)

• Review systems that

impact health

12

Day-to-Day Resources and Support

Parish Nurses and

Health Advocates

• Clergy, congregational,

and community health

• Know wellness

resources

• Healthy environment

for work and worship

Staff/Pastor Parish

Relations Committee

• Discuss work/life balance

• Advocate for the clergy

• Share clergy load

with lay leaders

• Know wellness resources

Immediate Work Team

• Health impacts

productivity

• Know wellness

resources

• Healthy work

environment

13

Creative Program Engagement Methods

Additional Considerations

• Wellness Navigator/

Ambassadors Network

• Health ministry leaders,

health and safety teams

• Managers and DSs

• S/PPRCs and business units

Traditional Methods

• HealthFlex communications

• Toolkit

• Incentives

How can you make sure that everyone knows about programs to support their health and well-being?

14

Wellness Navigators/ Ambassadors Network

Wellness

Ambassador

Wellness Navigator

Conference Leadership

Wellness

Ambassador

Wellness

Ambassador

Wellness

Ambassador

WN/WA can be a top-down or grassroots network

to make wellness come alive at local level

15

Engaging Family in Wellness

Additional Considerations

• Choose a well-connected

spouse as ambassador (WA)

• Targeted outreach, activities,

programs, communications

for families

Traditional Methods

• Communicate to

spouses/families

• Incentives to

spouses/families

16

Considerations for Influencing Environment

Church/Team

District/Department

Conference/

Organization

World “outside”

of work

Individual

• Family

• Spouse

• Friends

• Strategic alignment

• Leadership support

• Programming

• DSs

• Managers

• Wellness

Ambassadors

• Local

communications

• Parish nurses

• SPRCs

• Congregants

• Team members

CFH Services and Supports

Strategic

Consultation and

Collaboration

Network

Coordination / UMC

Relationships

Monitoring and

Assessment

Plans, Programs

and Information

19

Strategic Consultation and Collaboration Services

Established framework for consultations inspired by Health Enhancement

Research Organization (HERO) health management scorecard

20

Population Health Consultation: Pilot Methodology

• Collaboration with annual conferences

to improve health of clergy, congregations

and employees

— Data collection

— Strategy design and recommendations

— Strategy and plan implementation

— Strategy review and optimization

21

Population Health Consultation: Initial Findings

• Wellness program silos; lack of integration

• Leadership support in spirit; lack of integration

with mission/ministry (business) objectives

• Lack of “wellness focus” embedded in

practices/processes; across conference,

district, church, organization

22

Population Health Consultation: Initial Changes

• Cabinet awareness/recognition of need

for greater integrated focus

• Subcommittee(s) formed (DSs);

lead development and follow-through

of conference strategy

• Wellness Navigators appointed

(position added to extended cabinet in one case)

• Wellness Ambassador recruitment

Strategic

Consultation and

Collaboration

Network

Coordination / UMC

Relationships

Monitoring and

Assessment

Plans, Programs

and Information

24

UMCOR Health—

UMC Health Ministry

Network Parish Nurses/Health Advocates

GBOD Education of S/PPRCs,

Church Leaders

GBHEM/GBOD Partnership Church Systems Task Force

follow-up

Drew Theological

School and Other

UMC Seminaries

CFH Relationships to Support Change

25

Summary and Review

26

Start/Keep Supporting Health

Church/Team

District/Department

Conference/

Organization

World “outside”

of work

Individual

• Family

• Spouse

• Friends

• Strategic alignment

• Leadership support

• Programming

• DSs

• Managers

• Wellness

Ambassadors

• Local

communications

• Parish Nurses

• SPRCs

• Congregants

• Team members

umc-centerforhealth@gbophb.org

www.gbophb.org/cfh