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Creative Renaissance Ryan Fleisch • Head of Solution Consulting, Advertising Cloud

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Half the money I spend on advertising is wasted;

the trouble is I don't know which half.

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MEASURABILITY

BR

AN

DIN

G I

MPA

CT

$$ $$

$

$$ $$

$

$$ $$

$

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1. Engaging Creative Builds Brands

2. Measurability is No Longer an Excuse

3. Not All Channels are Created Equal

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LET’S GO BACK IN TIME…

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1704 17291833 1843

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18971882

$11,000

$300,000

+2,627%

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1920192219241938

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1927192819391941

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Show first Bulova ad

THE INTERNET

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44% CTR

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I’m sorry. Our intentions

were good.

- Ethan ZuckermanCoder of First Pop-Up Ad

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My grandchildren tell me that’s like

inventing smallpox.

- Joe CrambleyDesigner of First Banner Ad

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Any seeming deception in a statement is costly, not only in the expense of the advertising but in the detrimental effect

produced upon the customer, who believes she has been

misled.

- John Wanamaker

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0.05% CTR

99.89%

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2014 2015 2016 2017 2018 2019

Search $23.44 $26.53 $29.24 $32.32 $36.41 $40.60

Display $21.07 $26.15 $32.17 $37.29 $41.87 $46.69

- Banners & other* $10.53 $11.57 $13.39 $14.74 $16.17 $17.68

- Video $5.24 $7.46 $9.59 $11.43 $13.05 $14.77

- Rich Media $3.71 $5.44 $7.42 $9.17 $10.69 $12.19

- Sponsorships $1.58 $1.68 $1.77 $1.86 $1.96 $2.06

Classified & Directories $2.82 $2.94 $3.07 $3.20 $3.33 $3.47

Lead Generation $1.88 $1.97 $2.06 $2.15 $2.25 $2.35

Email $0.25 $0.27 $0.29 $0.31 $0.33 $0.35

Mobile Messaging $0.24 $0.26 $0.27 $0.26 $0.24 $0.23

Total $49.69 $58.12 $67.09 $75.44 $84.44 $93.70

US Digital Ad Spending by Format, 2014-2019Billions

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1704 2018

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I’m Part of The Problem

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Search: Under the Influence

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Search: Under the Influence

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© 2018 Adobe Systems Incorporated. All Rights Reserved.

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Emerald CitySoftwareGraphic designtool

BluePointTechnologiesComputer Chips

Laser ToolsLanguage TechSoftware

OCR SystemsTechnology for AcrobatCapture

AldusPageMaker, desktopPublishing applications

Frame TechnologyCorporationFrameMaker documentprocessing

Ares SoftwareFont Software

HyWay FerrantiSoftware

DigiDoxElectronic catalog

SandcastleInternet latencysoftware

GoLiveWeb designsoftware

FotivaDigital photosoftware

AccelioEnterpriseDocuments

YellowDragonTech assets

SyntrilliumSoftware

OKYZ3D collaborationsoftware

Q-LinkBusiness processManagement software

Serious MagicVideo Software

InterAKTSoftware

PixmantexSoftware

TradeTechnologiesSoftware

NaviswareEnterprise Software

MacromediaMulti-mediaDesign software

Scene7DynamicMedia software

BusinessCatalystSoftware

YaWahPre-packagedSoftware

OmnitureWeb analytics

DaySoftwareDynamicMedia software

DemdexAudienceoptimization

EchoSignWeb-basedsignatures

IridasVideosoftware

NitobiMobile developmentsoftware

TypekitWeb fonts

EfficientFrontier/CODigital advertisingoptimization

AuditudeVideopublishing

BehanceOnline creative community

NeolaneCampaignMarketing

AviaryMobiledeveloper

FotoliaStockphotography

Mixamo3D computergraphics

TumriProgrammatic advertising

2016

LiveFyreSocial

TubeMogulVideoAdvertising

Adobe Acquisitions 1990-2017

ComScoreDigital Analytix

2017

SkyboxPlugins for 360Video & VR

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29

“Adobe’s proposed acquisition of Omniture certainly has some complimentary [benefits], but we don’t see material synergy between the businesses…”

- Jefferies & Co.’s Ross MacMillan

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Art of Content Science of Data

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32

DynamicCreative

DigitalAudio

Digital Out of Home

TV: Connected and Linear

What’s Next?

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78% consumers wantpersonalized ads. 28% consumers think they are

tailored correctly.

ONLY

5%Drop in trust in mediaEdelman x

30%Rise in ad blockingeMarketer

55%Decrease in consumer loyaltyCatalina

7%Drop in consumer receptivityLeFlein

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© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential

“The essential difference between emotion and reason is that

emotion leads to action while reason leads to conclusions.”

- Donald CalneNeurologist

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PRODUCT

PRICE/OFFER

FEATURES

LOCATION

LIFESTYLE

EXPERIENCE

ASPIRATIONS

PERSONAL

REA

SON

EMO

TION

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REA

SON

EMO

TION

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REA

SON

EMO

TION

Location: Nassau, The Bahamas

Property: British Colonial Hilton NassauRate: $215 Per Night

Adobe AnalyticsAudience Manager

Marital Status: Married with Children

Household Income: $250k+

Interests: Foodie

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© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential

REA

SON

EMO

TION

Location: Nassau, The Bahamas

Property: British Colonial Hilton NassauRate: $215 Per Night

Marital Status: Married with Children

Household Income: $250k+

Interests: Foodie

© 2018 Adobe Systems Incorpo rated. All Rights Res erved. Adobe Confident ial .

Full Funnel PersonalizationPersonalization

Site Visitors

Everyone ElseCalifornia Nevada

Silver StatusGold Status

Vacation Shoppers

LogoHeadline

(Pul l from feed)

Image(Pul l from Feed)

CTAPromo Copy

(Pul l from feed)

Feed then dynamically informs content real time.

One time template definition.

* Ad Cloud DCO (for feed based ads) will roll into Ad Cloud Creative starting Q3, 2017. Full Transition by Q1, 2019.

Awareness

Consideration

Conversion

Loyalty

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Mobile Users

Personalization

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DynamicCreative

DigitalAudio

Digital Out of Home

TV: Connected and Linear

What’s Next?

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Connected TV

45

$8.2BProjected 2018

Spend

Connected TV completion rate

98%

2xY/Y Growth

Of households have Connected TV

devices

71%

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Understand the Impact of Connected TV on Digital Conversions

46

Adobe matches Device IDs from Household with data of converted users

Viewer is served an ad on CTV

WIFI ROUTER

Viewer visits advertiser’s site/converts on desktop / mobile / tablet

WIFI ROUTER

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0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

0

100

200

300

400

500

600

700

800

900

Segment A Segment B Segment C Segment D Segment E Segment F Segment G

Unique Landing Page Conversions

Converters Conversion Rate

Landing Page Conversions by Segment

• Segment A drove highest total conversions

• Segment D segment drove highest conversion rate

• All segments had higher conversion rate than the total campaign

47

Impressions (for scale)

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DynamicCreative

DigitalAudio

Digital Out of Home

TV: Connected and Linear

What’s Next?

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Industry Growth – Digital Radio Platforms Exploding

Traditional radio usage from 2014-2019 remains stagnant and looks to decline by 3-4%.

Digital radio usage is poised to grow more than 28% in the same time frame. Weekly penetration has grown 340% over the last 10 years.

49

* Pandora currently in testing

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79% of audio is consumed during activities where visual media can’t reach users such as commuting &

driving, biking, shopping, working out and other activities.

50

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Measure Audience Overlap by Inventory

51

$-

$100,000.00

$200,000.00

$300,000.00

$400,000.00

$500,000.00

$600,000.00

$700,000.00

$800,000.00

$900,000.00

$1,000,000.00

0%

10%

20%

30%

40%

50%

60%

Spotify OnDemand Video OpenExchange Video CrossScreen Video

% Audience Overlap Spend

National Insurance Provider

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DynamicCreative

DigitalAudio

Digital Out of Home

TV: Connected and Linear

What’s Next?

© 2018 Adobe Systems Incorpo rated. All Rights Res erved. Adobe Confident ial .

Driving Purchase Intent with Digital Out-of-Home

EXECUTION

Using Adobe Ad Cloud’s DOOH partnerships, the brand was able to deliver impressions on Billboard heavy PMP deals as well as Open Exchange place-based inventory. Using a control & exposed panel-based survey, brand awareness, consideration & purchase intent insights driven by digital out-of-home mediahelped plan for future executions

SURVEY RESULTS

+7%Lift in Consideration

THE OBJECTIVE

Drive purchase intent & successfully measure the impact digital out-of-home for a new flavor of a well-known alcohol brand launching for Summer

Adobe Ad Cloud Case Study

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+13%Lift in Purchase Intent

+16%Lift from Place-based Open Exchange

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DynamicCreative

DigitalAudio

What’s Next?

Digital Out of Home

TV: Connected and Linear

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TV & Search: Connecting TV Views to Actions

55

Viewer is served an ad on Linear TV Match viewership to search/intent activity

Measure impact by network, exposure and online behavior

Feed that back into how you plan TV campaigns

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WHAT’S NEXT?

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Show Uru Demo Reel

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Leading in the Present

Shaping the Future

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