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COSTLY
eTXT AVOID
NO-SHOWS
eTXT benefits.
Best-in-class gateway with 99.99% uptime
On time delivery
A technology platform built to grow with your business
Scalable messaging
Our dedicated team is ready to take your call
Local support
A fraction of the cost of phone calls 8x more likely to be opened than emails 45% of patients prefer SMS reminders
Cost-effective Efficient Convenient
SMS appointments and reminders.
No-show rates can run up to 60%, leaving many services businesses suffering from the impact of valuable time lost and unrecoverable revenue.
Two-way SMS reminders are the solution, providing automatic confirmations, rescheduling and cancellations. It’s the simple way to ensure your customers – and – revenue show up as scheduled.
Gold Coast Health reduces no-shows by 45% with SMS appointment reminders
One in five people were not attending their outpatient appointments with Gold Coast Health, located in Queensland, Australia.
To increase attendance, Gold Coast Health ran a two-month trial, sending an SMS reminder to patients five days prior to their appointment, and another 24 hours prior.
The results were unprecedented, with no-shows cut by 45 percent.
By implemented an SMS strategy Gold Coast Health benefited from a cost-effective approach to filling appointments, increasing productivity, and growing revenue.
45%NO-SHOWS CUT BY
Your next appointment is at 10.30am Tuesday.
Reminder: Your shift starts at 10am Tuesday.
Your payment of $100 is due. Reply Y to pay.
CUT FAILURE-TO-ATTENDS BY
45%
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