Copyright © 2012 Quintiles Choices for building and managing a social intranet in a global...

Copyright © 2012 Quintiles

Choices for building and managing a social intranet

in a global environmentBe guided by your required user

experience

Laura A. GroverSenior Digital Strategy Director

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In the beginning…

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Information architecture

Features

Six information behaviors

Discovery defines the vision

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Your system needs are your criteria

Site Components> Search> Personal spaces> Taxonomy> Social> Integration with other systems> Document management> Structured content> Collaborative workspaces

System requirements> Desktop, tablet, mobile> Maintenance> Security> Management and content

publishing

Governance

Technology Audit

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It’s a vast ocean of Web CMS and portal platforms

Adobe Contributor CQ5 Web CMS• Create, manage, distribute, publish

and surface content over its lifecycle• Controlled content presentation

Portal• Multi-source publisher & user

generated content• Role- & subscription-based content• Collaboration

DotNetNuke DrupalEktron

IBMJoomla

Microsoft SharePoint OpenText Web

Content Management

Oracle Web Center

SiteCore

WordPress

6

There IS more than SharePoint

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Drupal(CMS)

DotNetNuke (CMS)

Oracle(Portal)

Ektron(Both)

OpenText(Both)

SharePoint(Both)

Developer type & supply

PHPQty

ASP.netQty

LtdASP.net

Qty

ASP.net, JavaQty

Ltd

Database Choice MS SQL SQL MS SQL Choice MS SQL

Design flexibility High High Diff High Diff Diff

Stability & Support Infrastructure

Good Very Good Big Ecosys 3rd party Good Big Ecosys

Integration & Scalability

Weak OK Strong Strong Strong Strong

Security Debated Debated High High High High

Publisher-friendly UI

Good Good N/A Very Good OK OK

TCO (Total Cost of Ownership)

Med Med Very High Med High High

7

Comparing prices and functionality

Features

Personalization

Role-based

Dashboards

Social

Communities & Collaboration

Search

Asset Mgmt (incl. video)

Admin Controls

Cost $ $$$ $$ $$

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Which system did we use v1.0?

9

Creating & SharingBlogs, Quick Polls, What’s Happening “Twitter,” Wikis, Discussions

Go to Live iQ

10

Connecting & CollectingEach employee subscribes to what they need and want

Go to Live iQ

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Collaborating

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Which system did we use v1.8?

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Seeking

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Connecting & Sharing

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Collaborating

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In the end…

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http://www.cmswire.com/

Gartner Magic Quadrant

Forrester Wave Report

Wikipedia – List of Web Content Management Systems

Resources

Laura A. GroverSr. Digital Strategy DirectorQuintilesLaura.grover@quintiles.com919-998-1291