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Webinar 6 of the Sustainability Reporting Process series
Content Development
19 November 2019
How to use WebEx
Speakers
Rumyana Taneva
Coordinator
Program Development, GRI
Host
Dr. Milda Malinauskiene
Sr. Coordinator
Program Development, GRI
Speaker
Anirban Ghosh
Chief Sustainability Officer
Mahindra Group
Speaker
Claudia Millo
Global Corporate Communications & CSR
Ferrero
Speaker
Sustainability Reporting Process series
Webinar program
28 May 2019
Webinar 1: Overall Reporting Process
Webinar 6: Content Development
Webinar 2: Reporting Project Management
Webinar 3: Define Report Content: Stakeholder Engagement
Webinar 4: Define Report Content: Materiality Analysis
Webinar 5: Data Collection
Webinar 7: Communications
16 April 2019
17 July 2019
19 September 2019
17 October 2019
19 November 2019
17 December 2019
Agenda
Item Speaker Duration
Welcome and introduction Rumyana Taneva, GRI 5 min
Content Development Milda Malinauskiene, GRI 10 min
Content development in practice Anirban Ghosh, Mahindra Group
Claudia Millo, Ferrero
10 min
10 min
Q&A and concluding remarks Rumyana Taneva, GRI 20 min
Content development
Sustainability Reporting Process
DISCLAIMER: The process described here refers to the most common activities for reporting purposes, based on reporters' experience. It is not part of the GRI Sustainability Reporting
Standards (GRI Standards), therefore it should be considered as a suggestion and not as a requirement to produce a report in line with the GRI Standards.
Sustainability Reporting Process
Content development
DISCLAIMER: The process described here refers to the most common activities for reporting purposes, based on reporters’ experience. It is not part of the GRI Sustainability Reporting
Standards (GRI Standards), therefore it should be considered as a suggestion and not as a requirement to produce a report in line with the GRI Standards.
Sustainability Reporting Process
Content development
• Benchmarking and gap analysis about report
content
DISCLAIMER: The process described here refers to the most common activities for reporting purposes, based on reporters’ experience. It is not part of the GRI Sustainability Reporting
Standards (GRI Standards), therefore it should be considered as a suggestion and not as a requirement to produce a report in line with the GRI Standards.
What tasks could be considered?
Sustainability Reporting Process
Benchmarking and gap analysis regarding report content
REPORTING TIP!
GRI’s Sustainability Disclosure
Database contains many great
examples of sustainability reports
from around the world. Find out
more:
https://database.globalreporting.org/
Sustainability Reporting Process
Benchmarking and gap analysis regarding report content
• Benchmarking and gap analysis about report
content
• Define report type (e.g. online/pdf) and
structure/synopsis
DISCLAIMER: The process described here refers to the most common activities for reporting purposes, based on reporters’ experience. It is not part of the GRI Sustainability Reporting
Standards (GRI Standards), therefore it should be considered as a suggestion and not as a requirement to produce a report in line with the GRI Standards.
What tasks could be considered?
Reporting principles
GRI 101: Foundation 2016
• The Reporting Principles for defining report content help organizations decide which
content to include in the report.
• The Reporting Principles for defining report quality guide choices on ensuring the
quality of information in a sustainability report.
GRI Standards claims
Section 3 of GRI 101: Foundation
• Includes criteria to make a claim of being in accordance
with the Standards (Core and Comprehensive)
• Includes criteria and to use selected Standards with a
‘GRI-referenced’ claim
• Sets out specific wording for all claims to be used in
published materials with disclosures based on the
Standards
• Using the GRI Standards requires notifying GRI of the
use of the Standards
GRI 101: Foundation 2016
Sustainability Reporting Process
Benchmarking and gap analysis regarding report content
• Benchmarking and gap analysis about report
content
• Define report type (e.g. online/pdf) and
structure/synopsis
DISCLAIMER: The process described here refers to the most common activities for reporting purposes, based on reporters’ experience. It is not part of the GRI Sustainability Reporting
Standards (GRI Standards), therefore it should be considered as a suggestion and not as a requirement to produce a report in line with the GRI Standards.
What tasks could be considered?
• Organize information and produce content
• Translation (optional)
Sustainability Reporting Process
Organize information and produce content
Content Index Tool
Custom-build your own GRI Content Index and make
your report more transparent and easier to navigate
Digital Reporting Tool
Apply the possibilities of compiling and reporting your
sustainability data digitally.
REPORTING TIP!
Sustainability Reporting Process
Benchmarking and gap analysis regarding report content
• Benchmarking and gap analysis about report
content
• Define report type (e.g. online/pdf) and
structure/synopsis
DISCLAIMER: The process described here refers to the most common activities for reporting purposes, based on reporters’ experience. It is not part of the GRI Sustainability Reporting
Standards (GRI Standards), therefore it should be considered as a suggestion and not as a requirement to produce a report in line with the GRI Standards.
What tasks could be considered?
• Organize information and produce content
• Translation (optional)
• Report’s internal review and approval/sign-off
Content development in practice
18Copyright © 2012 Mahindra & Mahindra Ltd. All rights reserved. 18
Mr. Anirban Ghosh, CSO, Mahindra Group
GRI Webinar on Content
Development for Reporting
19
Award Winning Reports
2007-08
Alternative Thinking
2008-09
Alternative Thinking
in action
2009-10
Where Alternative is
Native
2010-11
Alternative is
Transformative
2011-12
Alternative Accelerates
Results
2012-13
H2O to H2∞
2013-14
BUSINESSWISE
2014-15
BUSINESSWISE
Multiplying outcomes
2015-16
We Love Disruptions
2016-17
Rise for Good2017-18
Rise for Good2018-19
Alternativism
20
Concept of the Report
21
Concept of the Report
Structure of the Report
22
Concept of the Report
Structure of the Report
Multi-stakeholder approach
23
Concept of the Report
Our Learnings
Structure of the Report
Multi-stakeholder approach
24
1. FERRERO’S SOCIAL RESPONSIBILITY
PEOPLEAt Ferrero, consumer focus isn’t just an abstract
value, it’s something we put into practice every day,
based on a sense of responsibility that goes beyond
commercial goals. This responsibility is made into
reality through our nutritional strategy, on-going
innovation, the quality and freshness of our products,
food safety and responsible and transparent
communication. In addition, we show a constant
interest in the lives of our current and former
employees as well as the people living in the
communities in which we operate.
This commitment is demonstrated by the activities
of the Ferrero Foundation and the Michele Ferrero
Entrepreneurial Project, active in Africa and Asia. Our
Group also continues its commitment to the
promotion of active lifestyles by addressing young
people and their families through the global Kinder +
Sport Joy of Moving program.
PLANETMonitoring and improving the impact of our
activities throughout the entire supply chain is a
priority for our Group, which we address by
ensuring that our main raw materials are
responsibly sourced.
In addition, we are committed to production that
respects the environment, by making use of the
best technologies available, ensuring that our use
of energy, materials and natural resources is
efficient and by consuming water resources
responsibly and reasonably. Acknowledging this
responsibility, we are strongly committed to
minimizing our environmental impact, from raw
materials to production plants and logistics, along
the entire valuechain.
Ferrero has always been
dedicated to taking on solid
commitments and paying the
utmost attention to People and the
Planet, giving these precedence
over its financial goals. This
tendency is inherent to the
Company’s DNA and is
symbolically represented in a letter
that Michele Ferrero sent to
company employees in 1957,
when he took the leadership.
1 FERRERO GROUP
2. MATERIALITY ASSESSMENT
2 FERRERO GROUP
3. REPORT DEVELOPMENT
• Report contents definition (according to the Materiality Assessment).
• Call for action to various departments.
• Data collection, review and audit activities. Narrative development with ongoing central coordination.
• Final draft review and artwork development.
• Internal sign off, GRI Content Index Service, Assurance letter.
3 FERRERO GROUP
Q&A
Conclusion and upcoming sessions
Sustainability Reporting Process series
Webinar program
28 May 2019
Webinar 1: Overall Reporting Process
Webinar 6: Content Development
Webinar 2: Reporting Project Management
Webinar 3: Define Report Content: Stakeholder Engagement
Webinar 4: Define report content: Materiality Analysis
Webinar 5: Data Collection
Webinar 7: Communications
16 April 2019
17 July 2019
19 September 2019
17 October 2019
19 November 2019
17 December 2019
STRENGTHENING SUPPLY CHAIN REPORTING
BUSINESS LEADERSHIP FORUM
Get in touch
Corporate & Stakeholder Engagement Team
For resources, registration and additional support
Community@globalreporting.org
Standards Division
For all questions about the GRI Standards
Standards@globalreporting.org
Training & Coaching
For all questions about GRI’s workshops and training programs
TrainingAndCoaching@globalreporting.org
Report Services
For all questions about GRI’s report services
ReportServices@globalreporting.org
info@globalreporting.org
www.globalreporting.org
Barbara Strozzilaan 336
1083 HN Amsterdam
The Netherlands
Amsterdam – Hong Kong – Bogota – Johannesburg – New Delhi – New York – São Paulo
THANK YOU
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