Completed Projects The Exchange At Sturminster Newton Rivers Meet Leisure Centre in Gillingham

Completed Projects

The Exchange At Sturminster Newton

Rivers Meet Leisure Centre in Gillingham

New Trailway Bridge & Supporters

The Three Choughs - Site for the new Community Centre

Projects to dateThe Exchange at Sturminster NewtonThe Rivers Meet Leisure Centre in GillinghamThe Trailway – 2 new bridges – 9 miles open.Two TICs saved and operating successfullyNew multi-user Community Centre about to openAngus Wood – Community Wood in Blandford

We are accustomed to working as a community and we are accustomed to

being successful

Broadband Project

Steve Adamson

Team Leader

CPEND Broadband Project

The Broadband Project

The Aims and Objectives

“To improve the Broadband speed and access to everybody in North Dorset

68,000 people

23,000 households

2900 businesses “

The credibility factor

If this project was to be taken seriously we initially needed two things:

A Survey to show “Proof of Need”A Report, Review or Business Plan

This was to become Phase One of the project.

The Broadband Project

Key Steps

We got the evidence

We got initial funding

We got a report from an industry expert

We got as many supporters as possible

We got real

(but stayed ambitious!)

The Broadband Project

DPSN PlusCPEND Broadband Project

Darren Roberts

Helen Heanes

DPSN Project Team

Dorset Public Services – Working Together

13th May 2011

DPSN Plus

DPSN Update

• Procurement• DPSN+• BD-UK

DPSN Vision

“To deliver and facilitate high quality network services for both Dorset’s public service providers and the wider community to ensure the county is fit to prosper and grow in the future”

DPSN Procurement

Framework agreement to provide corporate Wide Area Network and associated services

to the public sector

Public Sector Procurement – April 2010 to May 2011

Preferred supplier – KCOM Group Plc

DPSN+ Work stream

DPSN+ Work stream

Local Broadband Groups

Use of internet training

Online and phone advice

Community e-enablement

Business Broadband Forum

Enabling IT for your Business

Training and Development

Demand Stimulation

DPSN+ Work stream

DPSN Key Contacts:-Sara Moseley MBE – DPSN Project Lead

sara.moseley@dorsetcc.gov.uk – 01305 228238

Helen Heanes - Senior Economic Development Officer

h.e.heanes@dorsetcc.gov.uk – 01305 224677

Darren Roberts – DPSN Client Manager

d.roberts@dorsetcc.gov.uk – 01305 225707

www.dorsetforyou.com/dpsn

Survey Response

Rob Leenderts

CPEND Technical Team Leader

Sector Development Manager – Cable&Wireless Worldwide

INCA Board Member

Geographical Coverage

THE SURVEY

Population

90,000

Internet users

40,000

1123 Responses920 On-line 203 Hard copyOut of the above total returns 861 were considered useable 663 had a near complete data set. 99% connected to the internet by conventional land line.“Probably one of the best rural broadband surveys in the world”

THE SURVEY

Respondents reported speeds THE SURVEY

Reported speeds

<0.5 Mbps, 157, 18%

B'band not available, 10, 1%

Respondent uncertain, 156, 18%

over 8 Mbps, 24, 3%

2 to 8 Mbps, 278, 33%

0.5 to 2 Mbps, 234, 27%

Respondents reporting of current broadband speeds can be unreliable and this factor is addressed in Adrian’s report

Mapping THE SURVEY

Respondents reported speeds are plotted against a background of the speeds projected by BT based on line capability

User satisfaction THE SURVEY

User satisfaction

0

50

100

150

200

250

300

<0.5 Mbps 0.5 to 2 Mbps 2 to 8 Mbps over 8 Mbps

Reported speed

Occ

urr

ence

sNot satisfied withspeed

Satisfied with speed

The above chart shows the degree of User Satisfaction for all respondents in answer to the question – “Are you happy with the current speed of your broadband? As

can be seen the satisfaction levels are miserably low

Willingness to pay for improved serviceTHE SURVEY

All dissatified users

0

50

100

150

200

250

<0.5 Mbps 0.5 to 2 Mbps 2 to 8 Mbps over 8 Mbps

Reported speed

Occ

ure

nce

s

Undecided

Would pay more

Would not pay more

From the above chart it can be seen that dissatisfied users are not always willing or able to pay for a higher level of service provision however a large percentage of people were.

All respondents

Business respondentsTHE SURVEY

Responses fitting this criteria were from the following economic group.Full details in survey report.

Agriculture, 19

Construction 7

Consumer Services 2

Education/Distance Learning 11

Hotels 5

Manufacturing 8

Marketing 6

Media 6

Other 40

Professional Services (e.g., Financial, Accounting, Legal, IT Support, Recruitment, Consulting) 59

Public or Voluntary Sector 20

Restaurants 2

Retailing/Wholesaling 15

Transport/Distribution/Storage 8

Utilities 1

209

Critical Business usersTHE SURVEY

Critical business users

0

10

20

30

40

50

60

70

80

<0.5 Mbps 0.5 to 2 Mbps 2 to 8 Mbps over 8 Mbps Respondentuncertain of

current speed

Reported speed

Oc

curr

ence

s

Undecided

Would pay more

Would not pay more

Internet service providers (ISP)

THE SURVEY

ISP Users Satisfied with speed

Satisfied with Connection

BT 466 11% 44%

Talk Talk 113 25% 40%

Orange 40 5% 35%

Plusnet 35 11% 51%

AOL 32 3% 41%

Sky 27 0% 15%

Virgin 26 19% 42%

Report Findings

Adrian Wooster

Independent Broadband Consultant

Sowing Seeds

A rural broadband landscape

GVA & ICT

0

1,000

2,000

3,000

4,000

5,000

6,000

NE NW Y&H EM WM EE L SE SW

£bn

up-li

ft

Source: Adroit Economics

For the South West, GVA linked with ICT is estimated to be half of its Eastern neighbour

League Tables

* Source CBN/Samknows/CRC

Average Speeds Today Competition

South West has:South West has:• Above average broadband speeds Above average broadband speeds nownow• But the lowest levels of investment & But the lowest levels of investment &

competition for competition for the futurethe future

South West has:South West has:• Above average broadband speeds Above average broadband speeds nownow• But the lowest levels of investment & But the lowest levels of investment &

competition for competition for the futurethe future

Up to 31% of postcodes average less than the 2Mbps USC

Only Salisbury, Warminster and Wimborne have sufficient competition for them to deregulated

But this may be an opportunity

Mobile coverage is not currently an alternative, and would require greater backhaul to improve

With up to 1,000 Mbps available in Bournemouth this poses a risk to the local economy

Big GovernmentCompanySociety

Australia Massive public investment but probably illegal in Europe and not viable in this climate anyway

South Korea Massive private investment & an important part of the solution but not all of it

Europe Local investments leveraging communities to find solutions where no-one else can

We need to think. . . .

Digital IsolationDigital Isolation

AmsterdamAmsterdam BlandfordBlandford BlewburyBlewbury AlstonAlstonManchesterManchester

WitneyWitney BlewburyBlewbury AlstonAlston

Digital Isolation

Com

mun

ity C

omm

itmen

t

ManchesterManchester

• Anchor tenant?• Middle-mile?• BD-UK?

• Anchor tenant?• Middle-mile?• BD-UK?

• Community bond investment

• Pro-forma order

• Community bond investment

• Pro-forma order

Models for intervention

Finding the money

Community investmentCommunity investment model

Average number of members

Average investment per member

Average amount raised

Ethical plc, initial community offering, community of interest

3,200 £1,700 £5.4m

IPS, initial community offering, geographic community

147 £477 £70k

IPS, initial community offering, community of interest

4,040 £124 £503k

IPS, initial community offering, combined geographic community of interest

873 £1,514 £1.32m

IPS, subscriber-member, community of interest

7,570 £1,703 £12.9m

Shared risk & reward

* Taken from Geo’s experience with Welsh Assembly Government

Public sector typically has lower appetite for risk but can take a long view on investmentsCommercial network builders often have a higher appetite for risk but tend to need a faster return

The options

A practical compromise•In some locations the cost and community ambition make fibre an option•In other areas, a fibre to the cabinet solution will be more practical•And a wireless solution can provide a catch-all

So. . .

• The area experiences below average broadband speeds and below average competition for services

• No-one is going to fix this alone• Ensuring you are ready for the future will

require Big Society investment as well as Big Company

So. . .

• BDUK funding is a catalyst – the local broadband strategy is far more important

• Investors expect a return and broadband should be no different

• Smart Community, Public and Business investment will need to be married together if you are to remain a vibrant and sustainable community

Thank you!

Adrian Woosteradrian@wooster.org.ukwooster.org.uk

Coffee Break

Dilemma How can we help?

Demand

Cost of Supply

Return on Investment

Public Subsidy

The Dilemma/Considerations

The Dilemma/Considerations

Dilemma CPEND Contribution

Demand CPEND Grassroots demand stimulation Community EngagementLocal ChampionsLocal Knowledge

Cost of Supply Local civilsFarmers/landowner supportMast locations

Return on Investment Demand stimulationEncouraging take-upLocal MarketingLocal Services – Healthcare, e-Learning

Public Subsidy DPSN BackhaulFuture BDUK FundingRDPE PotentialDEFRA Rural Broadband Fund

Closing Address

Bob Walter MP

For North Dorset

Thank you all for coming

On a Friday afternoon.

Safe journey and look forward to better broadband (soon)!